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서버번 익스텐디드 스테이 여행 후기

2 out of 5
서버번 익스텐디드 스테이
3850 S Prospect Avenue, Oklahoma City, OK

이용 후기

5.4
평점 10 - 훌륭해요. 135개 이용 후기 중 19개" "
평점 8 - 좋아요. 135개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 135개 이용 후기 중 33개" "
평점 4 - 별로예요. 135개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 135개 이용 후기 중 40개" "

5.4/10

청결 상태

6.0/10

직원 및 서비스

5.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Worst Motel 6 ever. We checked in on Friday, left for the day on Saturday. Came back around 5pm, nothing had been done...beds unmade, trash still there, dirty towels in bathroom. My friend went to the front desk and was told that housekeeping only works on Wednesday. We are checking out on Tues morning. Had to take our dirty towels to the front desk, were told when given replacements that it was 1 towel per person. Told that there were dumpsters in back for our trash. Will NEVER be back.
2018년 10월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
IT SMELLED AND WASNT THAT CLEAN!! ALL OF OUR CLOTH SMELLED AFTER LEAVING AND WAS SUPPOSE TO BE NON SMOKING ROOM! WILL NEVER STAY THERE AGAIN!!
2018년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a clean place
This place is very very rundown and I walked into my room and the beds where unmade and the air conditioner did not work all. I was given a different room and there where no controls on the stovetop and cooking utensils in the cabinets one fork one plate and a very small pan. It was to have cooking utensils in the kitchenette. Overall I would give it a 2 out 10 rating.
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tamara 님, OKC

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
the room was rundown, the ad said utensils with kitchenette and there were just some plates. The cable didn't work so couldn't watch tv and the internet kept going in and out. Plus there was a large family with a lot of kids who kept hanging in the hallway and gave a kitten to my daughter when we already had two. Plus they wanted me to pay $75 for my pets, I told them I didn't have that much and needed to change my reservations. The front desk lady asked me if I had a dog making it sound like I was pulling a fast one. Absolutely horrid place that wasn't worth the price paid. Homeless people roaming around outside, didn't feel safe.
2018년 9월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

Dirty rooms, rude nasty girl in the day stsff. Booked a couple rooms for the kitchenette, moved both rooms twice to see if we could get a working stovetop, nope only managed to get a single working burner between the two rooms. If you have a chice between staying in your carnor here, stay in your car. 2nd room they tried moving us into smelled like an old stale barroom. They knew it smelled bad necause someone had put car air fresheners in the air conditioning to try and mask the smell, it didnt work. Broken fixtures, broken electrical outlets, broken tubs, mold.
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not all staff were rude but in particular. Checked in, booked 2 rooms because of the kitchenettes. After moving twice on both rooms, settled on one room with only one working burner on the stove top. Room sunk of stale beer, it was ao bad that someone had put car air fresheners in the air conditioning. Broken cracked bathtubs, molding falling down, broken power outlets. Stay away, stay in your car first. Very rude girl in the day.
2018년 9월에 1박 숙박함

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 3박 숙박함

6/10 - 괜찮아요

Ron

2018년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 7월에 1박 숙박함

4/10 - 별로예요

Amanda

별로예요: 직원 및 서비스
2018년 7월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was disqusting, had to clean it myself. When we walked in the room it smelled as if someone just emptied a bottle of disinfectant throughout the room. And the condition of the so called blanket and towels are a joke. I sadly just dont think this property can improve
2018년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Ivory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 3박 숙박함

4/10 - 별로예요

Brandon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Lots of roaches in the room, staff is very rude and disrespectful. Bathtub was incredibly dirty. The room itself had stains on the walls/ceiling.
2018년 5월에 3박 숙박함

2/10 - 너무 별로예요

T 님, Dallas, TX

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Poor conditions
No smoke detector -missing Cracked and broken light plates, filthy vents, holes in walls, missing toilet paper holder, towel rack literally falling out of wall, no hangers, no civer for ironing board and no iron. Should not sell this hotel until fixed. No one cares about the condition, although they were changing out mattresses. Then it downpour rained, the whole porte cochere was flooded like a lake. If you need pictures. I have them.
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

David

별로예요: 직원 및 서비스, 객실의 편안함
Extremely upset about studio 6, & being charged
I was very disappointed. I wasn't able to check . The clerk said I had to have both occupants identification. Because my husband wasn't there to give his ID. So therefore I had to stay in another hotel last minute. I had to pay more and I was still charged $55.00 thru this company. I still have.Not been credited the amount of stay at studio 6. Where I was unable to stay due to the clerk not letting me.check in. I would appreciate this be taken care of and the amount paid to be refunded.to my card

10/10 - 훌륭해요

brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay
Had a great experience here staff was all pleasant and attendeed to everything I needed would stay here again

4/10 - 별로예요

Kent

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing!
The staff was friendly! The rooms were dirty, floor was sticky. Shower had long strands of dark hair in shower walls. Was in need of several repairs. No chain on the door. Someone urinated in the elevator and it smelled like urine!
2018년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was filthy. Door did not close properly, had a gap in it even when locked. Person at the front desk was quite rude.

2/10 - 너무 별로예요

Shalonda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty Nasty Nasty
From the time I open the door and seeing the Rusted closet rod I knew this was not it for me and my daughter I will never ever go back there again. The room was dirty the wall was falling apart the tub had cigarette Burns all over them and a big hole. Me and my daughter ended up leaving the room with all our things in it and went and slept on someone else's floor at their home because when we flip the blanket back you couldn't tell they did not change the pillow cases so if the pillow cases aren't change then the sheets aren't changed the worst experience I could have went to Motel 6 before I went to Studio 6

6/10 - 괜찮아요

Rushondra

Its ok.for price decent clean
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

Donice

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was satisfied with cleanliness of room, knobs on stove was broke. Beoghut to front desk attention was provided electric burner.
2017년 12월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I didn't stay wanted an id from any person staying and if they couldn't scan it basically sorry about my bad luck
2017년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was dirty
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2017년 11월에 1박 숙박함

4/10 - 별로예요

Christopher

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We didn't stay...
My wife and I decided to not stay at this motel after actually seeing the room. We were both disappointed with the overall condition of the room and the motel, which was mediocre at best. It was obvious that it was undergoing renovations, but the work seemed sloppy and amateurish.
2017년 11월에 3박 숙박함

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean clean clean clean very claen
Clean clean clean clean very clean Clean clean clean clean very clean
2017년 3월에 2박 숙박함

2/10 - 너무 별로예요

Fred 님, Kansas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not good
Desk clerk said he gave us the last room and it had to be smoking. Door wasn't locked, beds weren't made and kitchen was dirty (old food and dirty dishes). So I went back and he gave us a nonsmoking room after he said he didn't have one. No towels in this one. The experience wasn't good. Poorly managed, very dirty, not accommodating. Kind of unbelievable how bad it was.
2017년 10월에 1박 숙박함
답변 제공: Brand Experience Team Member 님, 2017년 10월 18일
Dear Fred, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean area to bed
Everybody to go there again Good for the kids to sit down and learn activities
2017년 5월에 2박 숙박함
답변 제공: Brand Experience Team Member 님, 2017년 10월 20일
Dear Tracy, We are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.

4/10 - 별로예요

mr and mrs 님, nwa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Please hire better cleaning staff.
We understand that it's a discount hotel, but a non smoking room should not smell like cigarettes. Yours does. We understand your rates are cheap, but that doesn't excuse dirty, smelly pillows, stained bedding, splatters of filth on walls and a sticky floor with obvious splatters indicating it wasn't even mopped before we arrived. We are thankful that we didn't get bedbugs, but we were grossed out by your facility nonetheless. Please lower your rates much lower if this is the level of cleanliness you intend to maintain. Perhaps a room rate of ten dollars per night will tell guests what they are purchasing so you can avoid disappointing them.
2017년 9월에 2박 숙박함
답변 제공: Brand Experience Team Member 님, 2017년 9월 15일
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.

6/10 - 괜찮아요

Anice

별로예요: 직원 및 서비스, 객실의 편안함
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Ashley 님, Oklahoma city

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
i enjoyed it.
2017년 7월에 1박 숙박함

8/10 - 좋아요

GERALD

좋아요: 직원 및 서비스
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back
Superb staff -- friendly, helpful, good recommendations, family feel. Wonderful breakfast options. Would definitely stay here again.
2017년 6월에 2박 숙박함

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid this dump!
The room was FILTHY dirty and smelled awful. The sheets were torn. There was used tissue and dried urine on the bathroom floor. The tub was moldy and so dirty I wore flipflops in the shower to avoid any contact with the dirt. The room was HORRIBLE. It took 22 min for the front desk to check me in because they did not know how to handle a pre-paid room from hotels.com. They asked me for my driver's license and scanned it in the system and then returned my license. They did this SIX times.
2017년 6월에 1박 숙박함

4/10 - 별로예요

Antonio

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Old Motel 6 with things removed or dirty
Not Good. We wanted a kitchenette and this was the only one in the general area. They rent these units out for people staying longer term than our one night. The place had cig. burns on the bath tub, toilet seat and kitchen counter. There was no dish soap, sponge or towel in the kitchen. The comforter was an old one from Motel 6, even had the name on it.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
good hotel besides noise and food we ate
The stove in kitchen didnt work would of been nice to cook instead of waisting money on takeout food from hot spot pizza and grill which was very nasty and made us very sick for those 2 days stayed on the toilet and throwing up. Something is very wrong with their food. My floor also had kids running around and playing close by my door while me and my baby was trying to rest.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Management.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
awful hotel
ac didnt work in first room second room tv didnt work bed caused us to have back spasms and the "safety" lock had no hook to attach to and itching all night
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Management.

2/10 - 너무 별로예요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good at all!
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Management.

6/10 - 괜찮아요

tracy 님, oklahoma city ok

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Some one broke in my room
Everything was fine until some one broke into the broke and took everything of mys
답변 제공: Mario 님, 2017년 3월 26일
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Management.

2/10 - 너무 별로예요

conetha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gross i need a refund
It was horrible i have pictures and need a refund
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Management.

10/10 - 훌륭해요

tracey 님, oklahoma city

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great this hotel make you feel like you at home I will make sure I tell people to here
답변 제공: Mario 님, 2017년 3월 26일
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Management.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
yet another example of "you get what you pay for"; Not upset, I wasn't looking for an extravagant room at a cheapo price....and at the time the room didn't really matter. It was just a room, nothing fancy, nothing unbearable. I will say the room was spacey...so that was nice. I'd stay again if need be as long as you weren't trying to impress anyone or feel as if your staying at some extravagant palace you'll be fine.
답변 제공: Mario 님, 2017년 3월 26일
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Management.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Management.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함