외관

퀄리티 인 홀리 스프링스 사우스 여행 후기

2.5 out of 5
퀄리티 인 홀리 스프링스 사우스
100 Brooks Rd, Holly Springs, MS

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 379개 이용 후기 중 101개" "
평점 8 - 좋아요. 379개 이용 후기 중 117개" "
평점 6 - 괜찮아요. 379개 이용 후기 중 63개" "
평점 4 - 별로예요. 379개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 379개 이용 후기 중 53개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Sherry,We are thrilled to hear that you had a wonderful experience during your stay with us! It was a pleasure hosting you, and we look forward to welcoming you back in the future.

8/10 - 좋아요

Lea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to book, easy to check in. Big bathroom, comfy bed.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Lea,We are delighted to hear that you found the booking process smooth and enjoyed our spacious bathroom and comfortable beds during your stay. Your feedback is greatly appreciated.

6/10 - 괜찮아요

Bridget

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was not the cleanest and the bathroom and tub had not been clean. I’m just not confident the hotel is kept clean regularly. I did like being located in area with access for food.
답변 제공: Manager 님, 2024년 2월 29일
Hello Bridget, Thank you for taking the time to share your feedback with us. Your comments are important as they help us improve our services. We are glad you enjoyed the convenient location for food options during your stay. We will address the cleanliness concerns with our team to ensure a better experience for our future guests.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello William,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the future.

10/10 - 훌륭해요

Kari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stop along the way
I was having a great road trip traveling all over the South, unfortunately I caught a cold just after New Years Day 2024 and needed to stop. By coincidence I landed at the Quality Inn at Holly Springs South, Mississippi. Instead of spending just one night I ended up two night and three days due to the cold. The accommodation and manager were perfect. He even check on me to make sure I was okay. Next time I stay just because it a nice play to stay.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Kari, Thank you for sharing your experience at Quality Inn in Holly Springs, Mississippi. We appreciate your kind words about our accommodation and attentive manager. It's great to hear that you felt well taken care of during your unexpected extended stay. We look forward to welcoming you back in the future, as we strive to provide a pleasant and comfortable stay for all our guests.

8/10 - 좋아요

Amelia

I loved the rooms but I wish they had the pool up and an inside pool as well. Breakfast was amazing
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Amelia,We appreciate your positive feedback about our rooms and breakfast! Thank you for sharing your experience with us. While our hotel currently only has an outdoor pool, we will take your suggestion of having an indoor pool into consideration for future improvements. We hope to welcome you back in the future for another enjoyable stay.

4/10 - 별로예요

pat

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello pat, We appreciate you choosing our hotel for your stay. We apologize if your experience did not meet your expectations. We encourage you to reach out to us with any specific concerns you may have had during your time with us, as we value your feedback and would like the opportunity to address any issues. Thank you for staying with us.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 9일
Hello Ashley,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

M'Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We picked this property from using it 5 years ago. It has been 5 years. A lot has changed around it in 5 years. The property owner was on site this morning. He was very likable and pleasant. The hotel is next to a Love's stop. We didn't have any issues with noises or people.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello M'Lisa,Thank you for choosing our property again after 5 years. We're glad to hear that you found the property owner likable and pleasant during your stay. It's great to know that you didn't experience any issues with noise or people nearby. We appreciate your feedback and hope to welcome you back in the future.

4/10 - 별로예요

Michael

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This place was gross. Smelled musty ans of old cigarette smoke. Stains everywhere. Not clean. Dim lighting in room . Tiny television with wonky sound. Creepy all around vibe
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Michael, Thank you for taking the time to share your feedback with us. We apologize if your recent experience did not meet your expectations. We strive to provide a clean and comfortable environment for all our guests. Our team will look into the concerns you raised to ensure a better experience for future guests. We appreciate your feedback and hope you will give us another chance to exceed your expectations in the future.

10/10 - 훌륭해요

Celola

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Celola,We appreciate your perfect rating! We're thrilled to hear that you had an excellent stay with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic experience.

6/10 - 괜찮아요

Ernest

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Ernest,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will use it to improve our services. Please feel free to reach out to our management team with any further concerns you may have.

8/10 - 좋아요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel and affordable
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Chris,Thank you for choosing our hotel for your stay. We're glad to hear that you found our rates affordable. We strive to provide a comfortable and pleasant experience for all our guests. If there is anything specific you would like to share about your stay, please feel free to reach out to our management team directly. Safe travels!

8/10 - 좋아요

Janet

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tv didn’t work Limited hot water Seemed safe Room clean
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Janet,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the TV not working and the limited hot water during your stay. We appreciate your kind words regarding the cleanliness of the room and our commitment to safety. Should you have any further concerns, please reach out to our management team directly for assistance.

10/10 - 훌륭해요

Craig

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Craig,Thank you for your 10 out of 10 rating! We appreciate your stay with us and value your feedback. If there is anything specific you would like to share about your experience, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

실제 이용하신 고객

The room was okay. Could use some update.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Dear Guest,Thank you for your feedback. We appreciate your input on the condition of the room and will take it into consideration as we prioritize future updates. If you have any other concerns or suggestions, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Ryan

좋아요: 직원 및 서비스, 편의 시설/서비스
It’s next to a truck stop, so it’s a bit noisy. It would’ve been easier to tolerate, had the A/C unit not turned off and on all night.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Ryan,Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience caused by the noise from the nearby truck stop. As for the A/C unit, we apologize for any disturbance it may have caused during the night. We appreciate your feedback and will take it into consideration for future improvements.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Dear Guest,Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience during your stay. We strive to provide exceptional service and would appreciate the opportunity to learn more about your specific concerns. Please reach out to our management team directly so that we can address this further.

6/10 - 괜찮아요

Denise

Carpet in the room was not clean. Ran out of hot water for showers 2 days in a row with morning temps in the 20's and 30's. Did discuss with management upon departure. He was empathetic and apologized.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Denise,Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. Our team strives to maintain a high level of cleanliness and provide uninterrupted hot water. We appreciate your feedback and will address these issues to ensure a more enjoyable experience for our future guests.

10/10 - 훌륭해요

Jimmy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Jimmy,Thank you for taking the time to share your feedback! We appreciate your exceptional rating and are glad that you had such a fantastic experience at our hotel. We strive to provide outstanding service to all our guests and we're thrilled that we exceeded your expectations. If there is anything else we can assist you with, please don't hesitate to reach out to us.

8/10 - 좋아요

Kassandra

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Kassandra,Thank you for choosing our hotel for your recent stay! We're glad to hear that you had a positive experience during your time with us. If you have any specific feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Melissa,Thank you for taking the time to provide feedback on your recent stay. We appreciate your high rating and are glad to hear that you had such a positive experience with us. We strive to ensure utmost satisfaction for all our guests and it's great to know that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back soon for another exceptional stay.

4/10 - 별로예요

Mary

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Not the best stay
The price was right - especially since we were in the middle of nowhere. Our GPS sent us on a detour due to traffic in Memphis, so it took us south. The desk clerk was nice, and helpful, so she gets 5*, but you would think she could have dressed for work instead of looking so disarray. The coffee pot in the room didn't work, their light breakfast was a protein bar or package of peanut butter crackers and their coffee was so watery. However, the bed slept nicely and room was neat... Also, understanding this was an older hotel/building it was kept up acceptable. I guess what made it so unacceptable to us was that we couldn't get a cup of coffee first thing in the morning. That put a bad taste in our mouth for the rest of the stay.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Mary, Thank you for your feedback. We apologize for any inconvenience you experienced with the coffee pot and breakfast. We will address these issues with our team to improve guest satisfaction.

10/10 - 훌륭해요

Marilyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and convenient
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Marilyn,Thank you for your kind feedback! We strive to provide exceptional service to all our guests and convenience. We hope to welcome you back soon!

2/10 - 너무 별로예요

Aleatha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I reserved was non-smoking. However, the room stink of cigarettes. The hotel staff would not switch out my room because they said it was a third-party payer. The room stink horribly, and I have no choice but to stay there because I was exhausted.
2023년 10월에 1박 숙박함
답변 제공: Hotel 님, 2023년 10월 14일
Hello There, we feel sorry for inconvenience. Guest should inform the hotel about having a pet before get in to the room. Because there are only certain rooms which allows the pets.

10/10 - 훌륭해요

Dorothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love staying there because it clean and have great employees.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Dorothy,We are thrilled to hear that you enjoyed your stay at our hotel! Our team takes pride in providing clean and excellent service for our guests. Thank you for your kind words!

10/10 - 훌륭해요

Andre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gary was great, the place was perfect for our trip to Oxford and the Univ of Ms for the big game!
2023년 10월에 2박 숙박함
답변 제공: Gary 님, 2023년 10월 10일
Thank you for doing business with us. Appreciate

10/10 - 훌륭해요

Daniel

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Daniel,Thank you for your excellent rating! We are delighted to hear that you had a great experience with us. We look forward to serving you again in the future.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello David,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Thomas,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 - 별로예요

Ann

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Quality Inn was neat and basically clean but very old in decor and repair. The light above the beds was only half attached, the hair dryer didn’t work and was of the outlets in the room was only half attached as well. We didn’t ask for maid service the first morning but thought we would at least get fresh towels the 2nd day. A very nice maid gave us a hair dryer to use and we had to go to the desk to get towels.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Ann ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Larry

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Larry,Thank you for your positive review! We appreciate your feedback and hope to welcome you back soon.

6/10 - 괜찮아요

Gretchen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Gretchen,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - 좋아요

Christina

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello Christina,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Susan M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service was very helpful with a difficult situation
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello Susan M.,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our service. We hope to someday have another opportunity to host your stay.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello John,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

Rometta

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Hello Rometta,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

zach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello zach,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 - 좋아요

Robert 님, Bryn Mawr

좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello Robert,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello Rachel,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

8/10 - 좋아요

William

2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello William,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 - 너무 별로예요

Terri

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Terri, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 - 괜찮아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Karen, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice fairly cheap motel. Better than average breakfast with eggs, sausage and waffles. I wish some places had some non sugary cereal.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello Lee,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 - 좋아요

Janette

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
Was pet friendly It could have been cleaner-especially in the BR there was hairs and dirty corners and mold Needs updating
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Janette, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 - 훌륭해요

Alexa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 2일
Hello Alexa,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 - 너무 별로예요

michaela

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Stay away from this hotel! Mike, the manager or possible owner is psychotic! He kicked my family out of the hotel because my daughter and her friend came to be our guest, from college. They weren’t spending the night. They just wanted to eat dinner with us and go for a swim after a hot Mississippi move in to my daughters new dorm. Mike instantly told me I was a liar and told me to get out. Terrible service. It was very scary. We drove all the way from Minnesota and had no where to stay in Holly Springs. We had to drive back into Olive Branch, which btw was awesome.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello michaela, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

James

가족 여행
좋아요: 직원 및 서비스
Staff was friendly and helpful. The bathroom in the room was updated and nice. The breakfast area of the hotel was also updated, clean and nice. The carpets (hallways and in room) were dark and dated. The room had an odor (perhaps from previous smokers) and the A/C unit wasn't as effective as I'd like given the odor. Side door to building wasn't not secured by keycard even though the sign claimed it was. The price felt a little high for this level of "quality."
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hello James, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 - 훌륭해요

Catrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool was great!! We just stayed the night but it was quiet and comfortable
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Hello Catrina,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our pool. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

2/10 - 너무 별로예요

Mark

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was dirt, smelly, and outdated. We were not told about the free breakfast though I don’t think I would have ate it based in the condition of the hotel. The rooms completely stunk of coverage smoke. I have take. All quality hotels off my list for future stays.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Mark, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.