리셉션

수퍼 8 바이 윈덤 올리브 브랜치 여행 후기

2 out of 5
수퍼 8 바이 윈덤 올리브 브랜치
11064 Business Center, Olive Branch, MS

이용 후기

6.6
평점 10 - 훌륭해요. 218개 이용 후기 중 57개" "
평점 8 - 좋아요. 218개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 218개 이용 후기 중 48개" "
평점 4 - 별로예요. 218개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 218개 이용 후기 중 30개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jennifer

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean except bathroom
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Jennifer,We value your feedback and will share it with our team for future enhancements. Thank you for staying with us.

10/10 - 훌륭해요

Corey

좋아요: 청결 상태
The beds was comfortable
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Corey,We're delighted to hear that you found our beds comfortable during your stay. Our aim is to ensure all our guests have a restful and enjoyable experience. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

6/10 - 괜찮아요

Curtisia

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
This property has no elevator so if you have a large family pretty hard to get luggage around having to walk far back and forward up stairs
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Curtisia,We regret any inconvenience caused by the lack of an elevator on our premises. We appreciate your feedback and will share it with our team for future improvements. Please feel free to contact our management for any further assistance regarding your stay.

6/10 - 괜찮아요

Gaciel

좋아요: 청결 상태, 직원 및 서비스
Shower head was busted.
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Gaciel, We apologize for any inconvenience you experienced during your stay. Your feedback is important for us to improve our services. We recommend contacting our management team directly to address any concerns or issues you encountered.

8/10 - 좋아요

Donald

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Donald,We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for another enjoyable experience!

4/10 - 별로예요

Sarah

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool unfortunately closed at 7 on a Friday night! Lobby smelled terribly of Marijuana. Rooms were clean.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Sarah, We regret to hear about your experience with the pool hours and the lobby smell. We appreciate your feedback on the room cleanliness and will address your other concerns with the relevant teams for further review. Your comments help us improve our services for future guests.

2/10 - 너무 별로예요

Victoria

The smell of cigarettes and marijuana in the hallways were horrible and this was on a non smoking floor. The remote didn’t work and battery cover was missing on it. It didn’t work or change the channels. There was no hot water and the shower sprayer sprayed all over the walls.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Victoria,Thank you for sharing your experience. We apologize for any inconvenience you may have encountered during your stay. Our non-smoking policy is strictly enforced, and we apologize if other guests did not comply. We will address the remote issue with our maintenance department to ensure it is resolved. In regards to the hot water and shower sprayer, please feel free to reach out to our management team who will be happy to assist you further.

10/10 - 훌륭해요

Spencer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great job
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Spencer,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide exceptional service to all our guests, and we're glad to know that it met your expectations. We hope to welcome you back on your next visit.

8/10 - 좋아요

Ryan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We would stay here again!
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Ryan,Thank you for being our guest. We're thrilled to hear that you had a positive experience and would consider staying with us in the future. We greatly appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

4/10 - 별로예요

Bevely

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Bevely, We're sorry to hear that you didn't fully enjoy your stay. If you would like to provide more details about your experience, please feel free to reach out to us so we can address any concerns you may have. We value your feedback and strive to make every guest's stay exceptional.

6/10 - 괜찮아요

david

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
the person who served me in the evening when I arrived served me very differently because I showed him with the translator something he didn't understand because I don't speak much English So he's a bit racist
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello david, Thank you for sharing your feedback with us. We strive to provide welcoming service to all our guests and we take any claims of discrimination very seriously. We apologize for any miscommunication that may have occurred due to the language barrier. Rest assured, we will address this with our team to ensure a more inclusive experience for our international guests.

8/10 - 좋아요

Carmen L

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish they had a better variety for breakfast.
2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Carmen L, Thank you for sharing your feedback about the breakfast options. We appreciate your input and will take it into consideration for future improvements.

10/10 - 훌륭해요

Carmen L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Carmen L,We are thrilled to hear that you had an excellent stay with us! It was our pleasure to provide you with a fantastic experience. We hope to have the honor of hosting you again in the future. Safe travels!

4/10 - 별로예요

Kim

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Kim, We appreciate you taking the time to provide us with your rating. We apologize if your recent experience did not meet your expectations. We kindly request you to connect with our hotel directly so that we can address any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to serve you better in the future. Warm regards,

4/10 - 별로예요

Timothy

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Timothy, We're sorry to hear that your stay with us was not up to your expectations. If you have any specific feedback or concerns, please reach out to our hotel directly so we can address them. We appreciate your time and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Timothy

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy at night. One night it sounded like a woman was being beat from the screaming and yelling. Breakfast was options of 3 cold cereals, yogurt or Walmart bought miniature muffins.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Timothy, We apologize for any inconvenience caused during your stay. Our team prioritizes the comfort of all guests, and we regret that noise disturbances impacted your experience. Regarding breakfast, we appreciate your feedback and will take it into consideration for future improvements. Should you have any further concerns, we encourage you to reach out to our management team directly. We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Melissa,We are thrilled to hear that you had a fantastic experience during your recent stay with us! It was a pleasure having you as our guest, and we appreciate your perfect rating. Should you have any further feedback or suggestions, we encourage you to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Maria

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pet friendly and convenient
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Maria,Thank you for choosing our hotel as your pet-friendly accommodation and for taking the time to leave a review. We are pleased to hear that our convenient location met your needs. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We appreciate your support and hope to welcome you back in the future.

10/10 - 훌륭해요

Lashaundra

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 8일
Hello Lashaundra,We're thrilled to hear that you had a fantastic experience during your stay with us! We appreciate your positive rating and would like to thank you for choosing our hotel. Should you have any further feedback or if there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Tony

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Tony,We're thrilled to hear that you had a great stay at our hotel! We appreciate your positive rating and hope to welcome you back soon for another wonderful experience.

10/10 - 훌륭해요

Andria

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Andria,Thank you for taking the time to review our hotel. We appreciate your positive feedback and are delighted to hear that you had such a fantastic experience during your stay. We aim to provide exceptional service and ensure that all our guests have a memorable stay. We hope to welcome you back again in the future for another outstanding visit.

10/10 - 훌륭해요

Laurence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Laurence,Thank you for taking the time to share your feedback with us, although we noticed that you rated your stay with a 10 out of 5, which is beyond our rating scale. We're delighted to hear that you had an exceptional experience during your time with us! We appreciate your high praise and hope to welcome you back in the future for another amazing stay.

10/10 - 훌륭해요

Sherrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Sherrell,Thank you for taking the time to share your feedback. We appreciate hearing about your positive experience at our hotel. We strive to provide exceptional service and are pleased to learn that we exceeded your expectations. We hope to welcome you back in the future for another outstanding stay.

10/10 - 훌륭해요

Roger W.

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Roger W.,Thank you for your perfect rating! We are thrilled to hear that your stay with us was satisfactory. We hope to welcome you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great business Stay.
We had a very pleasant stay. The hotel was clean and staff friendly. The hotel location is excellent for business in Memphis as it is a short drive and there are many restaurants and gas station located very conveniently nearby.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Joseph,Thank you for sharing your feedback on your recent stay. We are delighted to hear that you had a pleasant experience, and that our clean facilities and friendly staff met your expectations. Our prime location, with convenient access to restaurants and gas stations, is indeed ideal for both business and leisure travelers. We appreciate your kind words and hope to welcome you back soon.

2/10 - 너무 별로예요

Terrance

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Terrance,We apologize for any inconvenience you experienced during your stay. Please let us know specific details so we can address your concerns and ensure a more enjoyable experience in the future. Thank you for bringing this to our attention.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Joseph,Thank you for your positive feedback on the cleanliness of our hotel. We strive to provide a spotless and hygienic environment for our guests.

8/10 - 좋아요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Elizabeth,Thank you for your rating! We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Mark, We apologize for any inconvenience you may have experienced during your stay with us. We appreciate your feedback and will work to improve our services.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스
Staff were very friendly
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Kimberly,Thank you for your kind words about our friendly staff! We pride ourselves on providing exceptional customer service. Hope to welcome you back soon!

4/10 - 별로예요

Naomi

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Clean....but
It was clean but the smell of pot and cigarette smoke was horrific. The pool was cold and closed early both days we were there. The bed was extremely uncomfortable and bothered my back. Couldn't get the TV to work. The breakfast was cold cereal.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Naomi,Thank you for your feedback. We apologize for the inconvenience caused during your stay. Rest assured, we have addressed these issues and we appreciate your input as it helps us improve our services.

2/10 - 너무 별로예요

Brian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast set up was sparse. Minimal choices. Vending machines empty. Phone in room did not work and they did nothing about it. Parking lot poorly lite Do not recommend!!!!!
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Brian,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our parking and breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

4/10 - 별로예요

Amy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool closes at 7pm which is after we arrived. It doesn't open again until 11am which is after checkout. Who wants to travel soaking wet? We traveled a long way and just wanted somewhere with a pool. So we didn't get to swim at all. The free breakfast was some granola bars and cereal (literally 20 cents worth of food per person unless you grab all 6 granola bars and then maybe $1. Nothing you can't just bring with you. The first room smelled horrible but the nice front desk guys gave us a new room. They were great but the management needs help.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Amy,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like the pool hours
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Barbara,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

8/10 - 좋아요

DuShawna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello DuShawna,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 - 별로예요

Dorothy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The pool closed at 7 PM and did not open until 11 AM. After check out. The breakfast they offered was nothing healthy at all. Junk food no fruit or eggs.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hi Dorothy,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

schasta

가족 여행
좋아요: 청결 상태, 직원 및 서비스
New rooms on the way. Positive.
The motel was under modernization, so many rooms was not finish. But great when finish. No breakfast, only coffe. Staff was friendly. Other guest was smoking in the rooms, and somw guest had big loose dogs runing around outdoors. Not a pleasent expirience. But the owner was very polite and helpful, and very hot ;) Come visit Denmark any time.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello schasta,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and your comments about our breakfast. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Xxx
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Dana,Thank you for being a valued guest and for providing us the feedback regarding our hotel. Please do come see us again.

10/10 - 훌륭해요

Valeria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice N clean the property N the Room was Beautiful nice N clean I slept good N I would go back again 👍 Thank y'all for a wonderful Stay.......
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Valeria,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room and comments about our property. We hope to someday have another opportunity to host your stay.

8/10 - 좋아요

MrsJennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing I didn't like was being placed in a smoking room or near a room that had people smoking. My room smelt like cigarette: I had to spray. Then the people next to me had a bunch of kids due to birthday party and they were super loud.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello MrsJennifer,Thank you for sharing this honest review and feedback about our room. We hope to see you again to deliver you with a 5 star experience.

8/10 - 좋아요

Mot

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay here. The hallways and lobby smelled like cigarettes, I had a non smoking and the room it's self smelled fine. Everything is very basic which is fine by me in a budget room. I recommend if you like me need a clean place to sleep after a long day on the highway.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Mot,Thank you for sharing this honest review and feedback about our room. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 - 괜찮아요

Markari

가족 여행
To Smokey. I smelled smoke the entire stay
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Markari,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

6/10 - 괜찮아요

Xavion

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Xavion, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

Diane

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience
When I arrived and was given my room , they gave me a room that already had people checked into it. I was given another room and the 2nd room had mold in the tub.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Hello Diane ,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 - 괜찮아요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Waste of money
When I checked in the room there was three lamps no light bulbs and went to take a shower for work and there is no hot water
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hi Brandon,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and accommodations. I would like to apologize for not exceeding your expectations with the condition of the hot water and lights issues, your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. I hope that you will stay with us again if your travels bring you back this way.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Stephanie,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Vanessa,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hoped for better, but was disappointed
When we arrived the hotel desk clerk was smoking outside the front door. The front lobby and hallways also smelled of cigarette smoke. They have obviously remodeled recently, so everything looks nice. But it appears they just repainted instead of taking the necessary steps to truly get the smoke smell out of the walls. And when they prop the doors to the smoking rooms open while cleaning the smell in the hallway becomes unbearable. The pool was okay, but the "hot" tub was warm at best. The "breakfast" that was included was your choice of raisin bran or frosted flakes with milk, juice, or tea. That was it, nothing else on the menu. Overall it was just one disappoinment after another.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Dear Guest,I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective on our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

James

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a safe place for families. If you are traveling alone and only have your self to take care of and need to stop, it might work for you. We did not stay the night. After checking in, we left after about an hour.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello James, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again to deliver you with a 5 star experience.

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Elizabeth,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.