Overall: Adequate, but serious management issues exist.
Good: Room design, porter staff was friendly, pool design was good.
Bad: A/C could barely cool room during day, food service was extremely slow (frequently over one hour wait), wait staff said that kitchen was horribly under manned, wait staff inattentive, (many customers yelling and clapping hands to get service), food quality was fair but inconsistent, wifi was extremely slow and often completely inaccessible, staff was unable to provide reliable wifi, laptop froze with likely infection from their network, room floors very dirty (needed mopping, but wait staff only swept), workers complained of low pay.