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베이몬트 바이 윈덤 벨뷰 / 오마하 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 벨뷰 / 오마하
305 Fort Crook Rd, Bellevue, NE

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 269개 이용 후기 중 77개" "
평점 8 - 좋아요. 269개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 269개 이용 후기 중 56개" "
평점 4 - 별로예요. 269개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 269개 이용 후기 중 27개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Greg,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Carla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To many uhaul all over
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Hi Carla,Thank you for your feedback. We appreciate your stay and would love to hear more about how we can improve for your next visit.

6/10 - 괜찮아요

Helen

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn't rent a room from here again. There is a hole in the arm chair, crumbs on the carpet like it hadn't been vacuum, and soda rings on the end table bybthe bed. Neighbors were loud and cursing at each other.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Hi Helen,This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience you faced. We will speak with our team to ensure that similar incidents are prevented in the future. Our team hopes to have the opportunity to provide you with a better stay.

6/10 - 괜찮아요

Samantha

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you get for the price.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Hi Samantha,We strive to provide value for our guests and appreciate your understanding. We'll continue working to improve our services and ensure a pleasant stay for all our guests. If you have any further concerns, please don't hesitate to reach out.

6/10 - 괜찮아요

Toni

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Toni,Thank you for sharing your feedback with us. We appreciate your honest rating and are committed to continuously improving our services to better meet your expectations. If there are specific areas where you feel we can enhance your experience, please do not hesitate to let us know.

10/10 - 훌륭해요

Sayayin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 16일
Hi Sayayin,We're thrilled to hear you had a nice stay. Thank you for choosing us. Can't wait to welcome you back again soon. Safe travels!

8/10 - 좋아요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good location and friendly staff. Above average breakfast.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 14일
Hi Dana,Our team is pleased that you enjoyed the excellent location of our hotel and the friendliness of our staff. We are also glad to hear that you found our breakfast offerings satisfactory. Your kind words motivate us to continue delivering excellent service. We can't wait to welcome you back for another exceptional stay!

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sophia CSR 님, 2024년 3월 12일
Hi Janice,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 - 별로예요

Phil

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The caulking in the bathroom was breaking away from the wall. The floors installed in the bathroom were the wrong type. You should not use slippery tiles in a bathroom. I put the floor towel down and it slid across the floor when I stepped on it and I fell backwards into the tub. There wasn't a do not disturb sign in the room. We had to get one from the front desk and it took awhile for the desk clerk to answer the bell. The so called breakfast was a joke, waffles and dry cereal, no fruit and the mini muffins were so gooey they stuck to the roof of your mouth. The pillows were uncomfortable as well.
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 22일
Hi Phil,We regret the distressing experience you encountered during your stay. Our team takes this feedback seriously and is immediately investigating and addressing these concerns, including a thorough inspection and necessary maintenance. Please accept our sincerest apologies for falling short of your expectations. We're committed to improving and ensuring such issues are not repeated. Your input is vital, and we appreciate your patience as we work to rectify these problems.

8/10 - 좋아요

Umer Imam ud

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 23일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 21일
Hi Wendy,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 - 좋아요

Taryn

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 20일
Hi Taryn,Thank you wholeheartedly for leaving a rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.

2/10 - 너무 별로예요

Cody

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very unfriendly and rude, which made for an awful check in experience. The facility looks a little rundown on the outside, but is worse on the inside. Holes in stained curtains, mildew, plugs in outlets would fall out easily, and the ways were really thin. I would not recommend this place to anyone.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 15일
Hi Cody,We're deeply sorry to hear about your disappointing experience. Please accept our sincere apologies for the subpar service and the condition of your room. Rest assured, we will address these issues promptly to ensure they are resolved and not repeated. We truly value your feedback and hope to have the opportunity to regain your trust in the future.

6/10 - 괜찮아요

Jaime

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 13일
Hi Jamie,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

4/10 - 별로예요

Falycia

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Hi Falycia,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

8/10 - 좋아요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 25일
Hi Alejandra,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

8/10 - 좋아요

Sonya

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The front desk when we checked in was less than helpful. But it was easy to check in. The room was adequate for our needs.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 19일
Hi Sonya,We regret any inconvenience you experienced with the front desk during check-in. However, we're glad to hear that the check-in process was easy, and that the room met your needs. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 14일
Hi Rafael,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Alyssa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Hi Alyssa,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

6/10 - 괜찮아요

Joel

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Sophia CSR 님, 2024년 2월 8일
Hi Joel,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 - 훌륭해요

Dane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 30일
Hi Dane,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 27일
Hi Sandra,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 - 괜찮아요

Keith

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 24일
Hi Keith,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 - 훌륭해요

James 님, Salina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Hi James,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

bailey

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Hi Bailey,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was clean and modern. The railroad tracks was near the hotel and you could hear every door slam, so it was noisy. The water took forever to warm up, and once it did was very hard to adjust. So no showers for us.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 4일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4/10 - 별로예요

Sandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a glorified motel 6. Was dirty. Had to go get batteries for tv remote. Tv kept cutting in and out. Seems heat was preset. Couldn’t get it any warmer. No conditioner in shower. No foot towel.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 29일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

Chris

2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 24일
Hi Chris,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Jerald

2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 - 괜찮아요

Dani

좋아요: 직원 및 서비스
별로예요: 청결 상태
My room was not cleaned when I had arrived. There were towels in a pile on the bathroom floor and it looked like someone had only haphazardly covered the beds and one of the pillow cases was not clean. On the other hand, it was relatively quiet and I felt safe staying there alone. The staff was also polite.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 16일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 - 좋아요

Sandra

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Bueno
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 15일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 - 괜찮아요

Misty

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 15일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall, my stay was good. The room needs updating, but the bed was comfortable, and everything worked.
2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Hi Richard,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Sandra

Nice
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4/10 - 별로예요

John

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sloppy painting, Broken Bathroom sink. NO ELEVATOR
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 6일
Hi John,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 6일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 - 괜찮아요

Bryan

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 3일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
We had a nice sized room and comfortable mattress however the metal bed frame made loud popping noises throughout the night that sounded like they were coming from outside. Very wobbly and loose toilet stool and a tiny bathroom with no ventilation. Unfortunately the trains and sirens throughout the night were also very disruptive.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management is very friendly and helpful! Any issues were promply addressed and corrected. Room was very quiet and clean.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Hi Scott,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean, Friendly staff and convenient location for my plans. I definitely will stay again.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Verna F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outstanding!!
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 - 너무 별로예요

Mitchell

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Verna F

좋아요: 편의 시설/서비스
Excellent property!!
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 21일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 17일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 - 괜찮아요

Thomas

Only 3 pillows, minimal towels, breakfast had eggs and danishes the size of a 50 cent piece and that was about it. Back steps
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 3일
Hi Thomas,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 3일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

teth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great stay
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 3일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!