로비

페어필드 인 앤드 스위트 바이 메리어트 오마하 다운타운 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 580개" "
평점 8 - 좋아요. 1002개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 77개" "
평점 4 - 별로예요. 1002개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 35개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Beomsool

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절함이 돋보인 호텔
직원들의 친절함이 기억애 남는 호텔입니다.
2018년 9월에 4박 숙박함
답변 제공: Jenn Wilson 님, 2018년 10월 10일
김 선생님, 당신을 섬기는 것이 대단히 기뻤습니다. 손님을위한 서비스가 최우선이며 우리는 즐거운 시간을 갖게되어 매우 기쁩니다. 다음 모험으로 오마하로 돌아 왔을 때 다시 만나길 바랍니다!

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was quick to help! Check in took probably less then 5min. The rooms are nice and clean and spacious. The property, and surrounding is very quiet 😁
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 18일
Hello Monica,Thank you for your 5/5 review. We are so glad to hear you had a great experience here at Fairfield Inn and we hope to see you again if you make it back to the Omaha area.

10/10 - 훌륭해요

Mahendra 님, Phoenix

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Creighton University and downtown
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 17일
Hello Mahendra,Thank you for your 5/5 review. Yes we are close to Creighton and to the Old Market area. We hope to see you again if you make it make to the Omaha area.

8/10 - 좋아요

Melissa

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A decent hotel in downtown, however there isn’t any real secure parking for guests. So be sure to bring everything in when you check in.
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 17일
Hello Melissa,Thank you for your 4/5 review. Yes we do have an open parking lot however we do have security that does drive around the lot at night. We do encourage our guests when they ask about the parking to never leave anything valuable in the vehicle.

6/10 - 괜찮아요

Drew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Homeless neighborhood. Triple lock your car. Staff keeps a baseball bat behind the counter… let that tell the story.
2024년 3월에 1박 숙박함
답변 제공: Gladys 님, 2024년 4월 1일
Thank you for staying at Fairfield by Marriott Omaha Downtown

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 27일
Thank you for staying with us!

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, will stay there again
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 27일
Thank you for making the Fairfield by Marriott Omaha Downtown your "home away from home!

8/10 - 좋아요

Debbie

2024년 3월에 2박 숙박함
답변 제공: Gladys 님, 2024년 4월 10일
Thank you for making the Fairfield by Marriott Omaha Downtown your "home away from home."

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Convenient to get to, easy to find family-friendly places to eat. The pool area was wonderful for kids to relax and have fun.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Amy,Thank you for your 5/5 review and we are so happy to see that you have a great experience here at Fairfield Inn and we hope to see you again if you ever make it back to the Omaha area.

10/10 - 훌륭해요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the time we arrived, until the time we left everything and everyone was amazing! The hotel, rooms, dining areas were all spotless, the staff were all so nice and helpful! Breakfast was beyond what we expect, absolutely delicious, and plenty of choices! Thank you, Anthony, Edward, Claudia, Daniel, and all the staff!!! We had the best time during our stay!!
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Joanne,We are soo happy to hear that you had such a wonderful time here at Fairfield Inn. We strive to make sure all of our guests have the best time with us and we hope to see you again if you ever make it back to the Omaha area.

4/10 - 별로예요

Felisitas

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My van was broken into and they basically said it wasn’t their problem. I had to pay for parking separately and was told the cameras didn’t show anything. That was it and who eve owns the parking lot needs to be responsible or have something in place for customer safety . What made it really was being parked right by the entrance
2024년 3월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Felisitas,Thank you for your 2/5 review. We are sorry to hear about your unfortunate event. We are working on getting better security for the parking lot and for the property as well.

6/10 - 괜찮아요

Diedre

가족 여행
좋아요: 직원 및 서비스
Sleeper sofa broken and room was loud due to location of linen room. Staff was friendly, and breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Diedre,Thank you for your 3/5 review. We are so sorry to hear your room was not up to your standards. We will be checking all of our pull out sofa's to make sure they are all in working order.

10/10 - 훌륭해요

Mark

2024년 3월에 1박 숙박함
답변 제공: Gladys 님, 2024년 4월 1일
Thank you for staying at Fairfield by Marriott Omaha Downtown

10/10 - 훌륭해요

Cindi

2024년 3월에 1박 숙박함
답변 제공: Gladys 님, 2024년 4월 1일
Thank you for staying at Fairfield by Marriott Omaha Downtown

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great pool nice and quiet
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Ann,Thank you for your 5/5 review. We glad to hear you had a great stay with us.

10/10 - 훌륭해요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff--the night staff were the best!!! We had an issue with getting airplane boarding passes printed and the night clerk allowed me to use her computer because the printer at the public computer was out of order. Made my needs easily met. Great help for us.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Robert,Thank you for your 5/5 review. We are so happy to hear you had such a great experience here at Fairfield Inn. That is the kind of costumer experience we strive for out of our staff. We hope you see you again if you ever make it back to the Omaha area.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello John,Thank you for your 5/5 review.

4/10 - 별로예요

Herling

2024년 2월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Herling, Thank you for your 2/5 review. I'm sorry to see your stay was not up to your standards, if you could please reach out and let us know more about what was wrong with your stay we would appreciate it.

6/10 - 괜찮아요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Paying for parking was new for me, there is an event center or something next door and one of the nights we stayed we has to do laps around the parking lot to find a space. Additionally, there are several homeless shelters right next door to the hotel. In our room the shower curtain was in a U shape so the curtain constantly sagged into the middle, giving almost no coverage from the shower to the rest of the bathroom. My biggest complaint is that when I booked this hotel they said they had a hot tub. However, the hot tub has been filled in with cement. But the indoor pool is heated so that was nice at least.
2024년 2월에 2박 숙박함
답변 제공: Daniel Padilla, General Manager 님, 2024년 2월 26일
Hello Kayla,Paid parking took effect last year, and we take pride in being the cheapest 24 hour parking around. The Design Center was the host of Omaha Fashion Week which caused over congestion in our parking lot. Please get with me on the hot tub situation. We have removed all advertising on our hot tub. I will take this feedback and improve our guest experience. Thank you again!

10/10 - 훌륭해요

Carlisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Daniel Padilla 님, 2024년 2월 26일
Hello Carlisha,Thank you so much for the PERFECT score of 5/5 on your lodging experience here with us! We hope to see you again the next time you visit the great city of Omaha, Nebraska.

4/10 - 별로예요

patrick

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
no basic toiletries offered in the room such as lotion or kleenex. also they dont tell you its $10 per night to park in their parking lot. Really in Omaha? its not downtown NYC or LA. Also front doors dont open without being let in due to "security"....sketchy....wont stay here again
2024년 2월에 1박 숙박함
답변 제공: Daniel Padilla, General Manager 님, 2024년 2월 26일
Hello Patrick,Thank you for providing feedback on your visit. Parking took effect last year and we pride ourselves on being the cheapest 24 hour parking. Lotion is always available upon request, but Marriott no longer requires lotion to be in the room. Kleenex should always be in the slot on the sink. Thank you for sharing your feedback. I will take this and better enhance our guest experience. I thank you again. Safe travels and be well.

8/10 - 좋아요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the website said they have a shuttle, but there was not a shuttle. That was a little disappointing.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Jane, Thank you for your 4/5 review. I'm so sorry that the website said we have a shuttle, if you could reach out to us and let us know what website you saw this on so we can get that fixed we would greatly appreciate it.

10/10 - 훌륭해요

Bill

연인과의 여행
Front desk staff welcomed us and was friendly!
2024년 2월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Bill,Thank you for your 5/5 review. We are glad to hear you had a great stay with us here at Fairfield Inn.

6/10 - 괜찮아요

Brian

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at night great, breakfast was decent.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Brian,Thank you for your 3/5 review. Please let us know how we can improve on the breakfast.

10/10 - 훌륭해요

Mark

2024년 1월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Mark,Thank you for your 5/5 review.

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A place I call home
I keep coming back. When you find something that works you stick with it. The atmosphere and comfort of the hotel is amazing. Rooms are awesome and super clean. I really feel like I’m on vacation.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Andreana

2024년 1월에 1박 숙박함

8/10 - 좋아요

brett

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Heater unit in room was noisy, turned off to sleep. Road noise from street, 2 blocks away was surprising and could be addressed with dampening shades or new windows. Front desk agent was very nice, engaging and efficient. Quality of mattress was very poor, and should be replaced. Made- bed quality was poor and not tight to the mattress. Hallways were A revised QA action plan should be implemented soon.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jerome

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay for New Years!
Check in was great - staff was nice and accomodating ( we requested a room near the pool). Pool is small, but great for kids. They had so much fun! Easy walk to watch the fireworks. Staff let us bring pizza to breakfast area in the evening. We would definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 20일
Hello Patricia,Thank you for your 10/10 review. We are glad to hear you had such a great time here with us at Fairfield Inn and we hope to see you again.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Makayla

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ann

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Got into Omaha close to midnight and needed a place to stay before we finished our drive home to Colorado. At first we tried the Holiday Inn that was next to the Fairfield and they were packed according to the desk guy. Went to the Fairfield and they had available rooms and were very pleasant to interact with given the time of night.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Caroline

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet Convenient location
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Claire

2023년 12월에 1박 숙박함

8/10 - 좋아요

Craig 님, Rapid City

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

CHRISTY 님, ofallon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
all good
2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 5일
Hello Christy,Thank you for your 5/5 review. We are so happy to hear you had a positive experience and we hope to see you again if you ever make it back to the Omaha area.

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. We will be back!
2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 5일
Hello Denise,Thank you for your 5/5 review and we are so glad to hear that you had a great time staying with us and even happier to hear that you will come see us again. We cant wait.

6/10 - 괜찮아요

randi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The heat would get super hot and if we turned the thermostat down the A/C would come on
2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 4일
Hello Randi,Thank you for your 3/5 review. I am sorry to hear you were having issues with the a/c unit. It can be tricky sometimes. I hope you will still consider staying with us again if you ever make it back to the Omaha area.

10/10 - 훌륭해요

JERMAINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 28일
Hello Jermaine,Thank you for your 5/5 review. We are so glad to hear that you had a wonderful experience here at Fairfield Inn Downtown Omaha and we sure do hope to see you again if you ever make it back to the Omaha area.

2/10 - 너무 별로예요

Teresa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were so dusty I had an asthma attack. I purchased protection and can’t get my money back
2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 28일
Hello Teresa,Thank you for your 1/5 review. I am so sorry to hear your stay was not up to your standards. That is definitely not our standards either here at Fairfield Inn. We will be talking with our housekeeping staff to improve on that.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice hotel in the downtown area of Omaha. The breakfast was nice as well as the room. The staff were outgoing and very friendly. That made the stay very nice as well! Thank you!
2023년 11월에 2박 숙박함
답변 제공: Front Desk team 님, 2023년 11월 27일
Hello John,Thank you for your 5/5 review and we are so glad to hear that you had a wonderful experience here at Fairfield Inn Downtown Omaha and we hope to see you again if you ever make it back to the Omaha area.

10/10 - 훌륭해요

Gregory

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was right
2023년 11월에 2박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 27일
Hello Gregory,Thank you for your 5/5 review and we are glad to hear that your stay here at Fairfield Inn was a good price for you and we hope to see you again if you ever make it back to the Omaha area.

2/10 - 너무 별로예요

Alan

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like anything bc I will never understand someone whom doesn't love dogs
2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 23일
Hello Alan, Thank you for your review. I'm sorry you had a bad experience, however we are not a pet friendly hotel only for service animals. That does not make us hate dogs.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice and the room was nice and clean.
2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 20일
Hello Lisa,Thank you for your 5/5 review, also we are glad to hear you had a good experience.

8/10 - 좋아요

Beverley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 15일
Hello Beverley,Thank you for your 8/10 review and we hope you will visit us again if you ever make it back to the Omaha area.

10/10 - 훌륭해요

Jordan

2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 5일
Hello Jordan,Thank you for your 5/5 review. We are glad that you had a wonderful stay here at Fairfield Inn Downtown Omaha. We hope to see you again if you ever make it back to the area.

6/10 - 괜찮아요

Bree

단체 여행
좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 13일
Hello Bree,Thank you for your 6/10 review. Can you please let us know what or if any issues you had so we can further improve?