룸, 더블침대 2개, 금연 | 책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

라킨타 인 바이 윈덤 오마하 사우스웨스트 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1000개 이용 후기 중 197개" "
평점 8 - 좋아요. 1000개 이용 후기 중 217개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 197개" "
평점 4 - 별로예요. 1000개 이용 후기 중 170개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 219개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was fine, ive been to worse for the price
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Megan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel needs updating, but that is not the reason for the bad review. The sole reason is the cleanliness. You can have a hotel that is need of a renovation but still keep it clean. When we walked into our room, it reeked of smoke smell even though it's a nonsmoking hotel....You can at least turn the AC on to help with the odor. There were crumbs when I pulled out the mattress. That was gross. There was a cigarette butt in the window sill. NOT COOL. Pot holes in the parking lot. Should at least put a cone or something for when guests drive at night. Front desk staff NOT FRIENDLY. It seemed like we were bothering them....we weren't greeted upon arrival, instead just looked at? No smile, not even a "hi". All he told us was to go upstairs to our room and then sat back down. No list of amenities, no "hope you enjoy your stay" or offered further assistance, none of that. We did not feel welcome. We will NOT be staying here again when we return to Omaha.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 20일
Hi Megan,We sincerely apologize for the cleanliness issues and lack of hospitality you experienced during your stay. Your feedback is incredibly valuable to us, and we are taking immediate steps to address these concerns. Rest assured, we are reinforcing our cleaning protocols and training our staff to ensure a warm welcome and better service for all our guests. We understand your decision not to return, but we hope you will consider giving us another chance in the future to provide the excellent experience you deserve. Please feel free to reach out to us directly if you have any further feedback or if there's anything we can do to make amends.

4/10 - 별로예요

Brandon Lee

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ceiling in bathroom was nasty and so was bathtub and it was broken. Mattress you can feel springs and stains on blankets and on the mattress. Breakfast was very limited make waffles yourself, juice, no milk, no other main course food pretty disappointing I've been to several other La Quinta's this was by far the worst you can tell it hasn't been updated and very little money invested to keep it nice and offer decent services
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 14일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2/10 - 너무 별로예요

Justin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 7일
Hi Justin,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Nic

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Legit 3 star place.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed there for three nights and had no issues really. Everything was clean and I had privacy. The bed was super comfy and it just was a great experience for me to get away. I plan on coming back again.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 13일
Hi Amanda,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

4/10 - 별로예요

Anthony

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Hi Anthony,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

J

2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great deal
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Hi David,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 25일
Hi Larry,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Crystal

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was good, minus a couple of hiccups, but they were fixed.
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 30일
Hi Crystal,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Jamie

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV did't work and staff was less tan helpful, just kind of shrugged and said I guess it's not working I don't know what to do
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 29일
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.

6/10 - 괜찮아요

Javier 님, Pikesville

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs updating.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 18일
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Kevin

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good experience..
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 15일
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

4/10 - 별로예요

Dale T

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It had a very strong smell oridar in room, couldnt understand staff.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 8일
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice room.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 - 괜찮아요

primitivo

별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet. Breakfast average to good.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Oldest la quinta I have ever seen. People loitering outside at 3am when I arrived. Broken shower.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Hi Michael,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 - 너무 별로예요

Jenna

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 19일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Cullan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was helpful during minor reservation confusion.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - 괜찮아요

Freddy

가족 여행
별로예요: 편의 시설/서비스
The property was ok since all we needed it was for sleeping after a long day out it was fine. the breakfast was decent. we had an issue with the toilet but after calling the office they got it fixed right away.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 16일
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

6/10 - 괜찮아요

Kelly

별로예요: 숙박 시설 상태 및 시설
Just a pretty run down hotel but not sure what I should expected for the inexpensive price. Also, additional pet fee wasn’t disclosed when I reserved room with a specific search for pet friendly.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 16일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

8/10 - 좋아요

raymundo

2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 9일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 - 별로예요

Thomas

Exterior of motel was shabby and dated as was the lobby. Room was a little worn and bedspread was dirty.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 6일
Hi Thomas,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 - 너무 별로예요

Aaron

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Horiible
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 5일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 - 좋아요

charlie

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 29일
Hi Charlie,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 - 너무 별로예요

bilal

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 28일
Hi Bilal,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 - 괜찮아요

Cody

좋아요: 편의 시설/서비스
N/A
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 23일
Hi Cody,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 23일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Amanda

2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 20일
Hi Amanda,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 - 너무 별로예요

Jill

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No, just no
It’s next to a very rough long term stay hotel. It’s beat up. It was clean but it was the kind of place you can’t wait to leave. It was cheap and it showed.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 15일
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay elsewhere
This place is gross. Front desk people suck.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 14일
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Carlos

2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 3일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 - 좋아요

Kimberlee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay here again
Good basic place to stay. Staff was helpful and kind. Breakfast was very basic, toast, waffles, yogurt, coffee, juice... If you want low cost and low frills, this is a good option. Would stay here again.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 12일
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

6/10 - 괜찮아요

Rosy

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 12일
Hi Rosy,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 11일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Kavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
liked it
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 9일
Hi Kavin,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 - 별로예요

Teresa

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This property looks fine on the exterior, but the lobby area is out of date and our room was old and in disrepair and there was a roach in our bathroom. Eeew!! Breakfast was disappointing. La Quinta properties are so unpredictable. Avoid this location.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 6일
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Spider web in corner shows room isn't cleaned thoroughly. Side table with clock on it had drink spots on it from previous people staying there. I vleaned it off with a cleaning wipe that I brought along. Check in counter- looked like it hadn't been cleaned in days- drink cups soots- several on counter. Housekeeper flung a trash bag of towels down to 1st floor from 2nd floor as I was checking in.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 5일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 6일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - 괜찮아요

Michael

연인과의 여행
First impression, main floor bathroom was horrible smelled of old urine, unclean. Had to ask for a second room due to stained/used bedding in first room.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 4일
Hi Michael,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 - 너무 별로예요

Lauren

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms smelled like smoke and the mattresses were moldy. I say “rooms” because the first room was the wrong one, with only one bed. They also charged me the incidentals fee by accident and will have to wait to be reimbursed. We checked out immediately and stayed somewhere else.
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 1일
Hi Lauren,Thank you for sharing your review. We apologize for the inconvenience faced by you. Our Team never wants our customers to have a bad experience. We have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

8/10 - 좋아요

Thomas

2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 18일
Hi Thomas,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 29일
Hi Corey,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Rene

2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 16일
Hi Rene,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Gisela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 23일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 - 별로예요

JENNY

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Pros: Good shower head Check in/out easy Parking is great Cons: Absolutely noisy! Music being played loudly at 7 am Just noisy in general! Bedsheets had hair , We had to pick hair off. Good price point for room but at expense of cleanliness and noise. Would not recommend to stay more than one night.
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 22일
Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.