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애너하임 이그제큐티브 인 & 스위트 여행 후기

2 out of 5
애너하임 이그제큐티브 인 & 스위트
1800 W Lincoln Ave, Anaheim, CA

이용 후기

5.2
평점 10 - 훌륭해요. 63개 이용 후기 중 15개" "
평점 8 - 좋아요. 63개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 63개 이용 후기 중 7개" "
평점 4 - 별로예요. 63개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 63개 이용 후기 중 25개" "

5.2/10

청결 상태

5.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Jolene

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The online pictures are NOTHING like the property! Dirty nasty walls, bathrooms with mold on the walls and shower heads, hair everywhere, weird smells. Then read reviews the day before that there was homicide and swat on the premises to remove a tenant. Called Expedia to get a full refund and the front desk manager said all he could do was give me a different room. This property is not safe at all and I am appalled that Expedia has kept them on the list of available hotels. Expedia wouldn’t give me a refund either only a $35 credit to use on another hotel not even half of my cost of the room I stayed in for less than 1 hour. I would leave ZERO stars if I could.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Jorge

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ac was not sealed from outside so there were roaches inside the room
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dhaval

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, with excellent service.Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Denise

No hot water and no dead bolt
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Dhaval

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable and The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.The location was perfect close to the Disneyland and attractions. The hotel had great facilities and was very convenient.
2024년 4월에 1박 숙박함
답변 제공: Peter 님, 2024년 4월 14일
Thank you so much Dhaval ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a nice quiet spot for relaxing
2024년 4월에 1박 숙박함
답변 제공: Peter 님, 2024년 4월 14일
Thank you so much Sean ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

4/10 - 별로예요

West

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place looked run down, horrible repair work down they said they were in the middle of a remodel due to no hot water and low water pressure, but there was mold in the bathroom, painted over water damage, floor was so dirty n sticky smelled of harsh degreasers, bedding was and and stains all over sheets, water pipes holding together with wire and tape, homeless all over getting bugged when ever entering and leaving, door didn’t seal right or shut half the time would have to slam shut
2024년 4월에 2박 숙박함
답변 제공: Rick 님, 2024년 4월 14일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Patrick 님, 2024년 4월 14일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 - 너무 별로예요

Miranda

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was bad graffiti on the wall, bathroom wasn’t clean, bed has stains all there’s more
2024년 3월에 2박 숙박함
답변 제공: Rick 님, 2024년 4월 14일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 - 좋아요

jorge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good but the door locks weren’t locking well so we had to move something in front of the door to secure
2024년 3월에 2박 숙박함
답변 제공: Patrick 님, 2024년 4월 14일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

6/10 - 괜찮아요

Katherine

가족 여행
좋아요: 직원 및 서비스
Check in was definitely easy and quick no complaints there. The room itself was nice, it was spacious and had a good layout. The room just needs to be maintained better there were spiders and small roaches. The sink would clog so quick i couldn’t even wash my hands for too long before the water started rising. The temperature settings in the shower was backwards, learned that after waiting so long for the water to warm up… not a terrible place for the price but i would rather spend a few more dollars.
2024년 3월에 4박 숙박함
답변 제공: Rick 님, 2024년 4월 14일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 - 훌륭해요

Rodolfo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Peter 님, 2024년 4월 14일
Thank you so much Rodolfo ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

10/10 - 훌륭해요

Dhaval

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was close to Disneyland. The Room is Exactly shown in pictures. Clean and nice.
2024년 3월에 1박 숙박함
답변 제공: Rick 님, 2024년 4월 14일
Thank you so much Dhaval ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

2/10 - 너무 별로예요

Darrien Anthony Ester

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn't ready when I came to check in and they gave me the key 30 min later and they still were cleaning the room for another 20 minutes. Big roaches behind the toilet. Feces stain on the toilet seat. Water drips all day and night which is annoying...food left in the fridge..door busted...latch on the door broke to prevent break in...eyelashes on the baseboard...blood on the sheets and it was ripped.
2024년 3월에 3박 숙박함
답변 제공: Rick 님, 2024년 4월 14일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 - 좋아요

Christopher

2024년 3월에 1박 숙박함
답변 제공: Peter 님, 2024년 4월 14일
Thank you so much Christopher ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

4/10 - 별로예요

Yahya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was run down and not like the pictures
2024년 3월에 3박 숙박함
답변 제공: Rick 님, 2024년 3월 22일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 - 훌륭해요

Richard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location for our stay for our Disneyland trip. Only 2 1/2 miles away from the theme park.
2024년 3월에 3박 숙박함
답변 제공: Peter 님, 2024년 3월 22일
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. We all look forward to welcoming you back again very soon.

10/10 - 훌륭해요

Rodolfo

2024년 3월에 1박 숙박함
답변 제공: Peter 님, 2024년 4월 14일
Thank you so much Rodolfo ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

4/10 - 별로예요

Zachary

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Patrick 님, 2024년 3월 22일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 - 별로예요

Brianda

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I never leave reviews. Simply because I feel not everything needs one, and one bad stay at a place doesn’t sum up the property as a whole. But. This one took the cake. The room smelled like smoke. The threshold to the bathroom was snapped off and the nails were exposed, which was pretty dangerous. Black mold in the bathroom, and to get new towels we had to bring the old ones to them. Overall, would never stay here again.
2024년 3월에 3박 숙박함
답변 제공: Rick 님, 2024년 3월 22일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 - 좋아요

Michael 님, Sylvania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found there was no hanging space, a table and chairs would have been nice and no storage space in the bathroom, needs a small cabinet.
2024년 3월에 4박 숙박함
답변 제공: Rick 님, 2024년 3월 13일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 - 훌륭해요

Rodolfo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It feels more like at home than a hotel
2024년 3월에 1박 숙박함
답변 제공: Rick 님, 2024년 3월 13일
Thank you so much Rodolfo ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

2/10 - 너무 별로예요

Junior

2024년 3월에 1박 숙박함
답변 제공: Patrick 님, 2024년 3월 13일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

6/10 - 괜찮아요

Juan 님, Phoenix

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It's not the worst but it definitely isn't the best. Our room was clean and we asked for extra blankets and received them straight from the laundry room. Plumbing was an issue though. The tub wouldn't drain and the sink would back up after a few seconds and would take a bit to drain. It served us good as a quick after Disneyland stay so we didn't have to drive far after the park but if I had to choose I probably wouldn't stay here again unless I was in a pinch. The staff was friendly to me so I can't say anything bad about them. Property could use some TLC.
2024년 3월에 1박 숙박함
답변 제공: Patrick 님, 2024년 3월 13일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 - 별로예요

Timothy

2024년 2월에 1박 숙박함
답변 제공: Rick 님, 2024년 3월 22일
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !