객실에서 보이는 전망

애너하임 메리어트 호텔 여행 후기

4 out of 5
애너하임 메리어트 호텔
700 W Convention Way, Anaheim, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1747개 이용 후기 중 1117개" "
평점 8 - 좋아요. 1747개 이용 후기 중 340개" "
평점 6 - 괜찮아요. 1747개 이용 후기 중 154개" "
평점 4 - 별로예요. 1747개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1747개 이용 후기 중 64개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Jungsun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

eunye

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러운 가족여행 숙소
미국의 일반적인 호텔과는 다르게 바닥이 카펫이 아닌점이 마음에 들었습니다. 객실은 청결했고, 수영장과 같은 부대시설도 마음에 듭니다. 조식도 맛있었구요. 만족하고 돌아갑니다.
2022년 11월에 4박 숙박함

8/10 - 좋아요

GWanggon

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Bo Sung

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
친철하고 주변야자수 덕에 아주 멋있었음. 호텔 내 식당은 그다지 추천하지 않음.
2022년 7월에 5박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2022년 8월 3일
Dear Bo, thank you for choosing to stay at Anaheim Marriott and for sharing your experience. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our refreshing atmosphere. However, we regret your disappointment with our on-site restaurants. It was a pleasure to host you, and we look forward to your return visit. Cory Ryan, Senior Rooms Operations Manager

10/10 - 훌륭해요

??

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3박4일 머무는동안 불편없었고 직원분들 서비스도 매우만족하였습니다.
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

HEESUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러웠음
디즈니랜드 걸어갈 수 있어서(20분) 만족했고, 핸드폰이 고장나서 도움 요청했는데 친절하게 잘 도와주었음. 방 크기는 작은 편이나 깨끗했고 침대 푹신. 화장실 내 욕조 없음, 겨울이지만 히티드 풀이라 이용했고 자쿠지 있어 재밌게 놀았음. 합리적인 가격.
2021년 12월에 4박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2022년 1월 9일
Dear Heesun, thank you for the excellent review of your stay at Anaheim Marriott. We appreciate you pointing out our convenient location to Disney. Thank you also for mentioning our spotless accommodations and refreshing jacuzzi. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience. Cory Ryan Senior Rooms Operations Manager

4/10 - 별로예요

DAEHEE

가족 여행
별로예요: 객실의 편안함
가족보다는 2인을 위한 호텔
방면적이 너무 작아 가족대상보다는 2인이 쓰기에 편한객실
2021년 12월에 4박 숙박함

10/10 - 훌륭해요

SANGKYUN

2021년 7월에 13박 숙박함

8/10 - 좋아요

SANG

2021년 7월에 3박 숙박함

10/10 - 훌륭해요

Sashareen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the fact that i was able to see Disneyland from my hotel. I was on vacation and wanted to go to Disneyland. It was in close proximity. I didnt rent a car and relied on Uber; pick up and drop off was very easy. Staff was super friendlÿ and kind, especially at breakfast. Food was delicious as well. I love the fact that we had more than one dining options. The starbuck area was so convenient. We grabbed coffee on our way out each morning. I am a Marriott girl and they always live up to my expectation. Wonderful property!
2024년 4월에 3박 숙박함

8/10 - 좋아요

Neftali

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk customer service was superb
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Will definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 24일
Dear Ann, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Leah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service and an amazing view from my room. Loved the pool area and restaurants exceeded my expectations. Wonderful stay and close to everything.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Dianna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Gagandeep 님, Surrey

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is rated 4 stars however id give the rooms 2 star, it is average. Rooms are tiny, the bathroom is so small and it is not clean. The only conveient thing was 5 min walk to toy story shuttle however there are way better hotels near by weve stayed at and would go back to rather than this place. The staff was very nice though, and they let us check in early but rooms are not worth the price. Also we paid extra for pool view and we had such minimal view to the pool. You can also hear your neighbors walls are thin! Anyways, would not stay here again!
2024년 4월에 3박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 24일
Dear Gagandeep, Thank you for sharing about your experience at our hotel. We appreciate your acknowledgment of the kind and courteous service provided by our team members. However, we deeply regret the concerns you had regarding the size of your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. Thank you again, and we hope to have you stay with us again.Cory RyanSenior Rooms Operations Manager

8/10 - 좋아요

Pui sum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 24일
Dear Pui sum, Thank you for sharing the nice rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

TOBI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Natalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 23일
Dear Natalia, Thank you for choosing Anaheim Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Briana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly
2024년 4월에 2박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 22일
Dear Briana, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager

6/10 - 괜찮아요

Harpreet

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the Side Table light was not working and I reported it to the front desk the next morning. I stayed at this hotel for 5 days, and this light remained in the same condition - NOT WORKING.
2024년 4월에 4박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 22일
Dear Harpreet, Thank you for choosing to stay with us. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. The room was clean and updated. The facilities were great. The kids had a great time in the pool and breakfast was very good. The staff was really helpful with any questions we had.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and facilities are top notch. I would stay here again for that alone. I loved having a Starbucks in there. The room was just ok but I think we were put in an older room because I had a last minute request. Still very comfortable and the bed was great.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 20일
Dear Richard, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Anaheim Marriott, and we look forward to welcoming you back soon.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Austin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, 10 mins to Disneyland
2024년 4월에 2박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 19일
Dear Austin, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location a couple of blocks from Disney was perfect for your vacation. After a fun-filled day at the park, we are so happy you were able to relax in your clean, comfortable [room/suite]. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

jessica 님, Glendale

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great overnight stay!
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Rodrigo

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 19일
Dear Rodrigo, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel seemed very luxurious and had a beautiful lobby. Housekeeping did a great job responding to our request. Parking was easy and included in the price. There was no hotel shuttle but local shuttle was great.
2024년 4월에 2박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 17일
Dear Nancy, Thank you for choosing Anaheim Marriott and sharing your experience. We are glad you liked our beautiful hotel and that you appreciated our parking service. We were also delighted to learn that the service provided by our Housekeeping associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Jolynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment of driving onto the property, the experience was great. Employees from checkin, restaurant and at the door were very friendly. Never a disappointment when staying at Marriott.
2024년 4월에 3박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 13일
Dear Jolynn, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We will certainly share your praises with the departments mentioned. We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Gisele

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to Disneyland shuttle, friendly staff.
2024년 3월에 7박 숙박함

8/10 - 좋아요

Gabriel

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great time with my family going to Disney, however my AC and Fridge were not working properly and needed maintenance. Issue was fixed fairly quickly and I would visit again!
2024년 4월에 3박 숙박함
답변 제공: Senior Rooms Operation Manager 님, 2024년 4월 11일
Dear Gabriel, Thank you for choosing Anaheim Marriott and sharing your experience. We are sorry about the issues you experienced during your stay. However, we are pleased that our staff resolved this to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. It is always a joy to see our guests are excited about returning; we look forward to it!Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our 3rd or 4th time staying here. Nice hotel and staff. Super quick Uber to the park. Clean and comfortable.
2024년 3월에 8박 숙박함

8/10 - 좋아요

Sherry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent. I wish we had a microwave in the room. Other than that everything was perfect.
2024년 4월에 2박 숙박함
답변 제공: Senior Rooms Operation Manager 님, 2024년 4월 10일
Dear Sherry, Thank you for choosing Anaheim Marriott and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret the lack of in-room amenities you endured. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Valerie

2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Chris

2024년 4월에 4박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 9일
Dear Chris, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Cory RyanSenior Rooms Operations Manager

8/10 - 좋아요

HITOMI

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
綺麗なホテルでした。コインランドリーが高めですが仕方ないですね。
2024년 3월에 2박 숙박함

8/10 - 좋아요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Much nicer and quiet compared to the Hilton across the road where our family members stayed.
2024년 3월에 5박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 6일
Dear John, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Cory RyanSenior Rooms Operations Manager

8/10 - 좋아요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was super clean. I was impressed! The only negatives I had were that there was a conference of high school kids. It was so noisy our first night. People yelling in the hallways until midnight. I was there with my young son. I called the desk and they sent up security, but still the noise continued. I talked to the front desk the next am and they said they had emailed the parents/ chaperones. They gave me a $50 credit. It was quiet for the rest of the stay. The only other negative was that the hot tub was out of commission. It would have been nice to know that. Our room had no bath and I could have used a soak after long days at Disney.
2024년 3월에 6박 숙박함

8/10 - 좋아요

Fung Ha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shuttle bus for USD6 to Disneyland Park. Clean and spacious room. Very good location
2024년 4월에 2박 숙박함
답변 제공: Senior Rooms Operation Manager 님, 2024년 4월 8일
Dear Fung Ha, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location, a couple of blocks from Disney, was perfect for your vacation. After a fun-filled day at the park, we are so happy you were able to relax in your clean, comfortable room. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

jordan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommended. One of the finest hotels I’ve ever stayed in. 5 stars!
2024년 3월에 2박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 2일
Dear Jordan, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. Thank you again for your recommendation to our future guests, and we look forward to hosting you again soon.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Marnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for WonderCon and it was the best experience. Our room overlooked the walkway of the convention center. It was raining but we were able to sit on the balcony because it was completely covered. The room was clean and we loved the shower. The elevators were amazing. You use a keypad in the elevator bay and put in your floor. It tells you what elevator to go to and it takes you to your floor quickly and conveniently. The best part was the service. From check in to house cleaning - I needed 2 alternative down pillows and they had them there quickly. Food service was prompt. And our bell hop was fabulous! He offered us water while we waited. We have stayed at both the Hilton at the convention center and the Marriott. We will return to the Marriott for next year’s WonderCon!
2024년 3월에 2박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 1일
Dear Marnie, Thank you for choosing Anaheim Marriott during WonderCon and sharing your experience. We are glad you liked our well-maintained accommodations and enjoyed spending your time at the balcony. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with the mentioned departments for a job well done. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Cory RyanSenior Rooms Operations Manager

6/10 - 괜찮아요

Maika Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was in a great location and had lots of dining options within walking distance or a short drive. Downstairs facilities and rooms look recently remodeled and are very clean. Hallways are dark and dated but clean nonetheless. All the staff were extremely helpful throughout our stay. Our issues lied with minor issues that built up over time. Our phone did not work and our request to have it swapped out was never honored so we would call the front desk from our personal phones. The shower drain would not properly drain and would nearly flood while you were standing in your own dirty water. Rooms are advertised as soundproof and they were definitely not. We could hear our neighbors and people in the hallway clear as day. The smoke detector was right next to the bathroom so if you left the sliding door open, the alarm would go off nearly instantly. The wifi supposedly was free for bonvoy members but we could not connect even after going to the front desk so we just ended up paying for it. Overall these were minor things but stacked up together made for a less than perfect stay.
2024년 3월에 3박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 3월 31일
Dear M. Angela, Thank you for taking the time to share your review. We are glad to know you liked our ideal location, well-maintained property, and refreshing accommodations. We also appreciate you mentioning our courteous associates. However, we apologize for the service and maintenance issues you encountered during your visit. Our main aim is to provide exceptional hospitality and attention to detail; therefore, we regret this was not your experience. Your comments are valuable as they will help us improve going forward. We are also sorry for the noise disturbance you underwent due to nearby guests. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Furthermore, we regret not meeting all your expectations and your disappointment with the wifi charges. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Cory Ryan,Senior Rooms Operations Manager

6/10 - 괜찮아요

Amarjit

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Balcony was too noisy
2024년 3월에 3박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 3월 28일
Dear Amarjit, Thank you for taking the time to evaluate our hotel. We are pleased if you enjoyed your stay overall; however, we deeply regret the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went to Disney and it was glorious! The hotel was so comfortable and very close to Disneyland.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Steven 님, Chula Vista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is incredible, atmosphere is amazing, the place is great to stay and it has a great view of Dinsey
2024년 3월에 1박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 3월 26일
Dear Aaron, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations. We are also happy you liked our outstanding atmosphere and amazing views. We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager

4/10 - 별로예요

Steve

아이를 동반한 가족 여행
The noise from the elevators was awful.
2024년 3월에 3박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 3월 14일
Dear Steve, Thank you for sharing about your experience at our hotel. Please accept our apologies for the noise concerns you encountered due to the location of your room and that you did not get enough rest. We are grateful for your patience, and we want you to know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you all again soon and providing a much better experience.Cory RyanSenior Rooms Operations Manager

10/10 - 훌륭해요

Jose

2024년 3월에 2박 숙박함

4/10 - 별로예요

Lance

2024년 3월에 3박 숙박함
답변 제공: Senior Rooms Operations Manager 님, 2024년 4월 2일
Dear Lance, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Cory RyanSenior Rooms Operations Manager