표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1001개 이용 후기 중 407개" "
10 - 훌륭해요
407
평점 8 - 좋아요. 1001개 이용 후기 중 246개" "
8 - 좋아요
246
평점 6 - 괜찮아요. 1001개 이용 후기 중 137개" "
6 - 괜찮아요
137
평점 4 - 별로예요. 1001개 이용 후기 중 104개" "
4 - 별로예요
104
평점 2 - 너무 별로예요. 1001개 이용 후기 중 107개" "
2 - 너무 별로예요
107
8.0/10
청결 상태
8.2/10
직원 및 서비스
7.0/10
편의 시설/서비스
7.4/10
숙박 시설 상태 및 시설
7.6/10
친환경
이용 후기
4/10 - 별로예요
실제 이용하신 고객
출장 여행
2019년 12월 6일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I don't leave this comment quite often, but I have to make one for this hotel. I stayed one night for my business trip. I woke up at 4am because it was too cold. Heater didn't work at all. I set up heater at 82 degree when room temp was 72, then all i was getting was cold air. I made a complaint in the morning and all i heard was they will send a person to look over. I had another reservation for two nights this coming week, but cancelled it. It's good because it's right next to the airport, but i won't stay this place anymore.
실제 이용하신 고객
2019년 12월에 1박 숙박함
10/10 - 훌륭해요
Jae shin
2019년 9월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔방이 새로 renovation 했는지, 엄청 깨끗하고, 마루이고 인테리어도 깔끔해서 좋
Jae shin
2019년 8월에 1박 숙박함
8/10 - 좋아요
Eulsik
2019년 7월 13일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
호텔 좋아요
회사와 접근성 좋고.
침대도 훌륭.
화장실 관리 및 샤워 부스가 미흡.
Eulsik
2019년 7월에 1박 숙박함
답변 제공: Cory Van Ry 님, 2019년 7월 15일
Thank you. We appreciate the feedback we receive from all our guests. Have a nice day.
Cory Van Ry
General Manager
8/10 - 좋아요
Vincent
출장 여행
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Some area of improvement with cleaning in the bathroom as there was dirty spot on the floor but that was the only area. Property was very serine, a little Oasis tucked in the heart of downtown Irvine. Would stay here again.
Vincent
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 23일
Thank you for your feedback and for choosing our property for your stay. We're delighted to hear that you found our location serene and akin to an oasis in downtown Irvine. Your comments about the cleanliness of the bathroom are duly noted, and we apologize for any inconvenience this may have caused. Rest assured, we'll address this with our housekeeping team to ensure that such lapses are rectified. We value your patronage and hope to have the opportunity to welcome you back for a flawless experience in the future.
8/10 - 좋아요
Yesenia
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that it had a balcony. Everything looked cleaned. The room was a nice decent size. Parking was easy. It has an interesting way of getting inside and coming out, but makes sense for security. Overall, stay was comfortable and would book again.
Yesenia
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 22일
We're delighted to hear that you enjoyed your stay with us! It's wonderful to know that you appreciated the balcony, cleanliness, spacious room, and convenient parking. We're glad that our security measures added to your peace of mind. Thank you for your kind words and for considering us for your future bookings. We look forward to welcoming you back!
2/10 - 너무 별로예요
Hung Van
2024년 4월 21일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty, smells and no cleaning services. Room was not clean the next day. Towels were not replaced. Trash was not taken out the next day.
Hung Van
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 22일
We apologize for the inconvenience you experienced with our housekeeping-only-upon-request policy. We understand your concerns about cleanliness and assure you that your feedback will be addressed with our team to ensure a better experience for our guests. Should you choose to stay with us again, please don't hesitate to contact our front desk for any additional cleaning or service needs. Thank you for bringing this to our attention
10/10 - 훌륭해요
Gokhan 님, San Jose
2024년 4월 21일
Gokhan
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 23일
Thank you for the great review! We hope to welcome you back again anytime. Thanks!
6/10 - 괜찮아요
Marc
가족 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스
Check in took over fifteen minutes. Not enough staff at front desk. Air conditioner made a lot of noise. Lobby furniture was stained.
Marc
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 22일
We apologize for the inconvenience you experienced during check-in and for any discomfort caused by the air conditioner noise and stained furniture. Your feedback will be shared with our team to ensure we address these issues promptly. We appreciate your understanding and hope to have the opportunity to better serve you in the future
10/10 - 훌륭해요
Javier
출장 여행
2024년 4월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a great location and the rooms were big and clean.
Javier
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 21일
Thank you for your kind review! We're thrilled to hear that you enjoyed our prime location and found our spacious rooms to be clean and comfortable. We always strive to provide a welcoming and comfortable experience for our guests, and we're glad to hear that we succeeded during your stay. We hope to welcome you back again soon!
2/10 - 너무 별로예요
Petina
2024년 4월 20일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures of this property were deceiving. The room Odor was unbearable that we could hardly breathe. I was scared to sleep on the bed. The entire stay was uncomfortable and disastrous.
Petina
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Managment 님, 2024년 4월 21일
We're truly sorry for the disappointing experience you had during your stay. Your feedback is crucial, and we're addressing the odor issue immediately. Please accept our sincerest apologies. If you're willing, please contact our management team directly so we can discuss further. Thank you for bringing this to our attention.
8/10 - 좋아요
QUYET
연인과의 여행, 출장 여행
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dont get me wrong i love my stay. Its very clean & quiet. Only negative is they charge you for parking which i dont mind if they charger per stay but they charge per night. That's the only thing i dont like.
QUYET
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 19일
It sounds like you had a generally positive experience with your stay, which is great to hear! Mentioning the cleanliness and quietness reflects well on the accommodation's upkeep and atmosphere. Thank you
6/10 - 괜찮아요
Mariel 님, Las Vegas
가족 여행
2024년 4월 18일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking into the lobby I was impressed with the design. And it smelled so good! The staff was nice and friendly. Walking to my room, I see it was clean. Unfortunately, when we walked in our hotel room though it was clean it smelled like a home care for the aged. While we were at Irvine Spectrum we stopped by Target to buy some auto air freshener to keep it smelling fresh for my mom. And later, we can hear cleaning crew talking loudly in the hallways. For breakfast we walked to ihop because no one at the breakfast area was there to help us they guy was just standing at the entrance and there were only bagel there but no coffee or juice at least. So I gave it 2-3 stars.
Mariel
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 18일
Thank you for taking the time to share your detailed feedback with us. We're glad to hear that you were impressed with the lobby design and found the staff friendly. However, we apologize for the issues you encountered during your stay. Your comments about the room odor, noise from the cleaning crew, and the breakfast experience are concerning and not reflective of the standards we strive to uphold. We'll address these matters with our team to ensure improvements are made promptly. We appreciate your insights and hope to have the opportunity to provide you with a much more enjoyable experience in the future.
4/10 - 별로예요
Lucy
가족 여행
2024년 4월 17일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is great! The facility needs a major upgrade, sorry! Looks good on the site but it is not so in person. :(
Lucy
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 18일
Thank you for sharing your thoughts with us. We apologize for any disappointment you experienced with the facility. Your feedback helps us understand areas for improvement, and we'll use it to make necessary upgrades to ensure a better experience for all our guests in the future. We hope you'll consider giving us another chance to exceed your expectations.
10/10 - 훌륭해요
Jorge
연인과의 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
IT WAS VERY COMFORTABLE
Jorge
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 16일
We're thrilled to hear that you found your experience comfortable! Providing comfort is one of our top priorities, and we're glad we could meet your expectations. If there's anything specific you particularly enjoyed or any suggestions you have for making your next visit even better, we'd love to hear them!
10/10 - 훌륭해요
Christi
가족 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right across the street from airport.
Christi
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 16일
Thank you for highlighting our convenient location just across from the airport! We strive to provide easy access for travelers. We hope you had a pleasant stay and look forward to welcoming you back in the future!
2/10 - 너무 별로예요
Zoetha Marriott Ryan
가족 여행
2024년 4월 15일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We need customer service
We stayed one night out of three because the rooms had full beds not queen. The Breakfast was so bad I can't imagine someone eating it. The
Most
Upsetting party is my medicine came
Up lost!!!!! The lack of any kind of help is showing
Zoetha Marriott Ryan
2024년 4월에 3박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 16일
Thank you for your feedback. We understand that your stay was not up to your expectations, and we apologize for any inconvenience you experienced. While our listing doesn't include queen beds, we were happy to accommodate your request for a room switch to better meet your needs. We're also sorry to hear that you found the breakfast unsatisfactory, and we'll take steps to improve its quality based on your feedback.Regarding the lost medication, we sincerely apologize for any distress this may have caused you. We take the safety and well-being of our guests seriously, and we regret that despite our efforts, the medication was not found during your stay. We will continue to investigate this matter thoroughly and take appropriate measures to prevent similar incidents in the future.If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to improve our services.
10/10 - 훌륭해요
Randall
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to airport
Randall
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 15일
Thank you for your review! We're delighted to hear that our proximity to the airport was convenient for you. We strive to provide our guests with a comfortable and hassle-free stay, and we're glad that our location met your needs. We hope to welcome you back again soon for another pleasant stay!
4/10 - 별로예요
Fernando
연인과의 여행
2024년 4월 15일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was a property that had many fees for many things that made no sense. For example: Hotel Guests are required to pay $24 per day, per stay for parking which is ridiculous. Also I asked before staying at this property to please make sure we get our room cleaned and stocked up each day of our stay and they assured me again at the front desk and it never happened. We ran out of toilet paper the next day and had to call the front desk and waited over 40 minutes. The room walls and doors must be very thin because you can hear when people are walking by or walking in the room next door. Definitely will not be back and I much rather stay 10 minutes away from the airport than to deal with this property.
Fernando
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 15일
Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. Your comments have been shared with our team, and we will address the issues promptly. We appreciate your input and hope to have the opportunity to welcome you back for a better experience in the future.
10/10 - 훌륭해요
Edgar
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was really great
Edgar
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 15일
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create memorable stays for our guests. Your positive feedback is truly appreciated, and we look forward to welcoming you back again soon!
6/10 - 괜찮아요
Barbara
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lots of conveniences. Right across the street from the John Wayne airport. Gas station right next door. Rental car agency onsite. Somewhat loud on a Saturday night but couldn't hear much in the room. There's a real balcony which was nice. otherwise everything was ok.
Barbara
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us! We're delighted to hear that our convenient location near the airport, onsite amenities like the gas station and rental car agency, and the real balcony added to your stay. We appreciate your feedback regarding noise. We hope to welcome you back for another enjoyable stay in the future!
10/10 - 훌륭해요
Alfredo
출장 여행
2024년 4월 14일
좋아요: 편의 시설/서비스
The Atrium Hotel was clean , beautiful areas, friendly people. It was comfortable. Continental breakfast with no eggs is what I personally don’t like
Alfredo
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 15일
Thank you for your kind words and feedback! We're delighted to hear that you found our hotel clean, beautiful, and comfortable, and that you enjoyed interacting with our friendly staff. We appreciate your input regarding the continental breakfast, and we'll certainly take it into consideration as we strive to improve our offerings. We hope to have the opportunity to welcome you back for another pleasant stay in the future!
2/10 - 너무 별로예요
Vanessa
2024년 4월 12일
좋아요: 직원 및 서비스
별로예요: 청결 상태
We found cockroaches in our bedroom. I even have a picture of it.
Vanessa
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Managment 님, 2024년 4월 15일
We apologize for any inconvenience you experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of your expectations in any way. We appreciate your feedback and will address any concerns to ensure a better experience for our future guests. Thank you for bringing this to our attention.
8/10 - 좋아요
Colette
연인과의 여행
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was conveniently located to the places we needed to travel to. The property and rooms were very clean. The reception desk was friendly and very helpful at all times. The parking was convenient. There was no housekeeping service unless requested, which was fine for us. I went to the front desk to get more coffee cups, coffee and tea, which were provided to me immediately. Only two very small complaints: 1. there was only one wastebasket and it was very small, 2. the plumbing at times was noisy.
Colette
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 12일
Thank you for your feedback! We're glad you found our location convenient and enjoyed our clean rooms and friendly service. We've noted your comments about the amenities and plumbing, and we'll work on improving in those areas. We appreciate your support and hope to welcome you back soon!
2/10 - 너무 별로예요
Vanessa
가족 여행
2024년 4월 10일
별로예요: 청결 상태
We found cockroaches in our room and we went to the front desk and notified them and they said they were going to send someone but they didn’t even offer us anything in return they said because we got our rooms through expedia.com so I was too happy about the situation Never again staying there
Vanessa
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 12일
I'm deeply sorry to hear about your negative experience. I apologize for the inconvenience and frustration this must have caused. Rest assured, we take this matter very seriously and are taking immediate steps to address it with our team to prevent such occurrences in the future. If there's anything else we can do please don't hesitate to reach out. We truly hope to have the opportunity to regain your trust in the future.
6/10 - 괜찮아요
Gabrielle
출장 여행
2024년 4월 10일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This was very close to the Orange County airport and made getting there early in the morning easy. The maps showed there might be some good restaurants within walking distance, as there aren't good food options in the hotel. The receptionist mentioned a breakfast, but my flight was too early for that. The pool area was very nice, minus some broken stones on the walkways.
Gabrielle
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 12일
Thank you for sharing your experience! We're pleased to hear that our proximity to the Orange County airport was convenient for your early morning travel. We apologize for any inconvenience regarding the food options, but we're glad to know that the nearby restaurants were helpful. Your feedback about the pool area is noted, and we'll address promptly. We appreciate your support and hope to welcome you back for another comfortable stay soon!
10/10 - 훌륭해요
Manuel
2024년 4월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Manuel
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 12일
Thank you for the great rating! We hope to welcome you back again anytime. Thanks!
2/10 - 너무 별로예요
Vanessa
2024년 4월 9일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We were laying in bed when we saw two large cockroaches and we went to the front desk and they said there was nothing they could do . We told them we wanted our refund money back and they said because I got it through Expedia. There was nothing they could do.
Vanessa
답변 제공: Atrium Hotel Management 님, 2024년 4월 12일
I apologize for the inconvenience you experienced during your stay. Your comfort is our priority, and we regret any issues you encountered. While we understand your frustration, we do recommend reaching out to the third-party website if the reservation is pre-paid, as they may be able to assist you in contacting our management directly to address your concerns. We value your feedback and hope to have the opportunity to make things right for you.
2/10 - 너무 별로예요
Yi 님, Boston
출장 여행
2024년 4월 7일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cockroach in bathroom
Can hear every single sound from another room and hallway
Tiny, motel shower
Clogged tub
Yi
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 8일
We sincerely apologize for the inconveniences you experienced during your stay. Please rest assured that these concerns are taken seriously, and we are actively addressing them to prevent any recurrence. We value your feedback as it helps us improve our services and facilities for all guests. We hope to have the opportunity to regain your trust and provide you with a much more pleasant stay in the future. If you have any further concerns or feedback, please don't hesitate to reach out to our management team directly.
10/10 - 훌륭해요
Juan
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peac
Juan
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 8일
Thank you for the great rating! We hope to welcome you back again anytime. Thanks!
2/10 - 너무 별로예요
Seung
가족 여행
2024년 4월 7일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not the hotel, its a motel.
As soon as we checked in, saw the cockroach on the wall and asked for refund but they denied. They sent someone to remove the cockroach.
Dont stay here, its dirty, smell, bugs.
Seung
답변 제공: Atrium Hotel Management 님, 2024년 4월 7일
We sincerely apologize for the unpleasant experience you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of your expectations on this occasion. Rest assured, we take reports very seriously, and immediate action has been taken to address this issue. We understand your frustration and disappointment, and we apologize for any inconvenience caused. Thank you for bringing this to our attention. We hope to have the opportunity to restore your faith in our establishment during any future visits to the area.
10/10 - 훌륭해요
EDWARD 님, CHATTANOOGA
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to 405 freeway and John Wayne airport. Have to pay for parking, which is ridiculous
EDWARD
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 7일
Thank you for sharing your feedback with us. We're glad to hear that our convenient location near the 405 freeway and John Wayne airport was beneficial for your visit. However, we apologize for any inconvenience caused by our parking policy. We understand your frustration and will take your comments into consideration as we strive to improve our services. We appreciate your input and hope to have the opportunity to welcome you back in the future.
10/10 - 훌륭해요
Debra
2024년 4월 4일
Debra
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 24일
Thank you for the great review! We hope to welcome you back anytime. Thanks!
10/10 - 훌륭해요
David
출장 여행
2024년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was only a bit noisy because its next to the airport but its quiet enough to sleep and such the staff was great room was nice
David
2024년 4월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 5일
Thank you for your valuable feedback! We're pleased to hear that you found our staff to be great and that you enjoyed your room during your stay. We apologize for any noise disturbance caused by our proximity to the airport but are glad to know that it didn't significantly affect your ability to sleep. Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back soon for another enjoyable stay!
8/10 - 좋아요
Gabriela
2024년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So awesome relaxing and good for a quick stay
Gabriela
2024년 4월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 5일
Thank you for sharing your positive experience with us! We're thrilled to hear that you found your stay to be awesome, relaxing, and perfect for a quick getaway. Your feedback is truly appreciated, and we're delighted that you enjoyed your time with us. We can't wait to welcome you back for another fantastic stay soon!
10/10 - 훌륭해요
cecilia
2024년 4월 1일
cecilia
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 22일
Thank you for the great rating! We hope to welcome you back again anytime.
10/10 - 훌륭해요
Daniel
연인과의 여행
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was awesome and staff was really friendly
Daniel
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 1일
Thank you for your positive review! We're thrilled to hear that you found our place awesome and that our staff made your experience memorable with their friendliness. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. We appreciate your support! Thanks!
8/10 - 좋아요
Joseph
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Give it 4 1/2 out of 5 stars. It’s an hotel right next to the airport but it was quiet and clean and the bed was very comfy.
Joseph
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 1일
Thank you for your review! We appreciate your positive feedback and are delighted to hear that you found our hotel quiet, clean, and enjoyed the comfortable bed. We strive to provide a relaxing and enjoyable experience for all our guests, especially considering our proximity to the airport. Your rating of 4 1/2 out of 5 stars means a lot to us, and we hope to have the opportunity to welcome you back in the future for another comfortable stay. Thanks again
8/10 - 좋아요
Siobhan
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스
Siobhan
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 5일
Thank you for taking the time to provide your feedback.
10/10 - 훌륭해요
Cindy
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely and comfortable place to stay if you need to be close to the John Wayne Airport. I was very comfortable and the hotel areas were pleasant and clean.
Cindy
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 30일
Thats great to hear! I'm glad you had an enjoyable experience. We hope to welcome you back again anytime. Thanks
10/10 - 훌륭해요
Regina
2024년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient rental car service with Usave
Regina
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 29일
Thank you for the great review! I'm glad you found the rental car service to be of a convenience here at the hotel. We hope to welcome you back again anytime. Thanks again!
10/10 - 훌륭해요
Pollette
단체 여행
2024년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful!
Pollette
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 28일
Thank you for taking the time to provide your feedback. I'm glad you enjoyed your stay. We hope to welcome you back again anytime! Thanks
8/10 - 좋아요
Cuong Tony
2024년 3월 26일
Cuong Tony
2024년 3월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 15일
Thank you for taking the time to rate your stay with us, we appreciate your feedback. Thanks again
8/10 - 좋아요
Yasufumi
가족 여행
2024년 3월 26일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Customer service was good!
Unit was comfy.
Yasufumi
2024년 3월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 28일
Thank you for the kind words about our staff! We hope to see you again soon. Thanks again!
8/10 - 좋아요
Steven
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Steven
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Managent 님, 2024년 3월 28일
Thank you for the great rating! We hope to welcome you back again soon. Thanks!
2/10 - 너무 별로예요
Manjot
2024년 3월 24일
별로예요: 청결 상태, 직원 및 서비스
Manjot
2024년 3월에 2박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 28일
Thank you for taking the time to rate your stay. I'm disappointed your stay was not enjoyable. We hope you can give us another chance as we will improve our services. Thank you
6/10 - 괜찮아요
Vicente
2024년 3월 24일
Vicente
2024년 3월에 3박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 4월 15일
Thank you for taking the time to rate your stay with us, we hope to welcome you back again anytime. Thanks
4/10 - 별로예요
Mandy
2024년 3월 24일
별로예요: 청결 상태
Mandy
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 28일
Thank you for taking the time to rate your stay with us. We hope to welcome you back again anytime. Thanks!
10/10 - 훌륭해요
Cynthia 님, Orange
2024년 3월 22일
Cynthia
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 25일
Thank you for the great review! We hope to welcome you back again anytime. Thanks
10/10 - 훌륭해요
Victor
2024년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything ok
Victor
2024년 3월에 1박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 22일
We appreciate you taking the time to provide your feedback, your comments are important to us. We hope to welcome you back again anytime. Thanks!
8/10 - 좋아요
Alexander 님, Costa Mesa
출장 여행
2024년 3월 19일
좋아요: 청결 상태, 직원 및 서비스
Wasn’t super impressed with the first room they transferred me to a second room that was nice a convenient getting to a from parking. The beds were really comfortable a shower was good. Staff was nice an helpful.
Alexander
2024년 3월에 3박 숙박함
답변 제공: Atrium Hotel Management 님, 2024년 3월 19일
We truly appreciate your feedback, I'm glad to hear about your stay. Your satisfaction is our priority. We look forward to welcoming you back again anytime. Thanks!