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베스트 웨스턴 플러스 데이나 포인트 인 바이 더 시 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 979개 이용 후기 중 458개" "
평점 8 - 좋아요. 979개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 979개 이용 후기 중 123개" "
평점 4 - 별로예요. 979개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 979개 이용 후기 중 45개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
캘리포니아 남부 해변가를 볼 수 있는 데이나 포인트의 호텔

10/10 - 훌륭해요

Tess

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free parking and breakfast was great
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Mario

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. Quiet and relaxing. I’ve stayed here before and it was nice coming back to see all of the improvements and renovations. Friendly and easy to book after another hotel cancel our hotel room last minute!
2024년 3월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 4월 3일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

10/10 - 훌륭해요

Callie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Staff and breakfast were great!! Great location!!
2024년 3월에 3박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 3월 15일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 - 좋아요

Daniel 님, Lakeside

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 3월 12일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

10/10 - 훌륭해요

Carlos

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, thank you for being so welcoming in our birthday weekend with me and my family
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 3월 12일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating! It was great to have you stay with us celebrating your Birthday and hope you had a blast! we genuinely appreciate your comments and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 - 좋아요

Mark A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great views from the room which was very roomy. Just wish the bathroom was larger, but overall, enjoyed our stay. The breakfast was definitely a hit too.
2024년 2월에 2박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 3월 12일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and hope to have the opportunity to have you stay with us again soon!Thanks again!

8/10 - 좋아요

Krista

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very close to the beach.
2024년 2월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 2월 21일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point and for giving us a rating; we genuinely appreciate it and wished we could have done better in providing you with an Excellent Stay! We hope to have the opportunity to have you stay with us again soon so that we may achieve our goal.Thank you so much!

10/10 - 훌륭해요

Karla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes perfect
2024년 2월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 2월 19일
Hello Karla;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point; we are happy to learn we provided you with Excellent Hospitality and hope to have you stay with us again soon!Thanks again!

10/10 - 훌륭해요

Barb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Parking and breakfast included. Room was updated with cute decor and clean. Nice patio area to sit outside. Large and comfy room.
2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 2월 16일
Hello;Thank you so much for taking the time to provide us with feedback about your most recent stay at the Best Western Plus Inn By The Sea in Dana Point! We are beyond happy to learn we provided you with an excellent stay and hope to have you stay with us again soon!Thanks again!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff,awesome, people friendly, breakfast good, accommodating,pretty much overall everything was on point and we loved it there anytime were in Town that’s where we’re gonna Try and stay for sure…!
2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 2월 6일
Hello Michelle;Thank you so much for taking the time for sharing your most recent experience with us about your recent stay at the Best Western Plus Inn By The Sea in Dana Point; we enjoyed having you as our guest and hope to see you soon!Thank you

10/10 - 훌륭해요

Dereck

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 2월 6일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point! We are excite we were able to provide you with Excellent Hospitality. Please come back soon!Thank you.

10/10 - 훌륭해요

Kathlen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay
2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 28일
Hello Kathlen;Thank you so much for giving us a rating and for sharing your most recent experience at the Best Western Plus Inn By the Sea; we are happy to learn we were able to meet your expectations and hope to see you back soon!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 28일
Hello Richard;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point; we are so excited we were able to provide you with Great Hospitality! Please come back soon!

10/10 - 훌륭해요

Elizabeth

2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 25일
Hello;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point! We are beyond happy we were able to meet your expectation and provided you with an Excellent Experience.Please comeback soon so we do it again!

6/10 - 괜찮아요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Although we didn't request one, we got an "accessible room." The walk-in shower did not have proper draining, and the water pooled in the middle of the bathroom instead of going down the drain. There were also no shelves in the shower to put your soap or shampoo. The room had no carpeting (tile floor?), and it was quite cold during January. Great access to beach, and the continental breakfast was fairly nice. Overall, not bad for a one-night stay, but I wouldn't stay there for very long.
2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 17일
Hello;Thank you for taking the time to share your recent experience at our hotel. Somehow this is the room that was originally reserved. We are sorry we were unable to provide you with an excellent experience and we hope to accomplish that on a future stay.Thanks again for sharing and we hope to see you soon!All the Best!

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 16일
Hello Dennis;Thank you for taking the time to give us a rating on your most recent stay with us! We loved having you as our guest and hope to have the opportunity to serve you again sometime in the near future.Thank you.

8/10 - 좋아요

Paul Anthony

연인과의 여행
좋아요: 편의 시설/서비스
Loved staff. Facility ready for an upgrade
2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 15일
Hello;Thank you for taking the time to share your most recent experience at our hotel; we appreciate your feedback and hope to have you stay with us again soon!Thanks again!

10/10 - 훌륭해요

Sheila

2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 14일
Hello;Thank you so much for taking the time to gift us a rating on your most recent stay at the Best Western Plus Inn By The Sea. We are excited we were able to meet your expectations and hope to see you back soon!

10/10 - 훌륭해요

John 님, Redmond

2024년 1월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 2월 3일
Hello John;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point; we can't wait to have you stay with us again soon!Thanks again!

10/10 - 훌륭해요

Lionel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy stay!
Staff was great! And we had one of the best hotel breakfasts ever!
2024년 1월에 3박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 9일
Hello Lionel;Thank you so much for taking the time to share your most recent experience at the Best Western Plus Inn By The Sea and for giving us a Perfect Rating! We are happy to hear we met your expectations; thank you.We hope to see you soon!

10/10 - 훌륭해요

Hae Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very kind, and the property was very clean.
2023년 12월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 3일
Hello Hae;Thank you so much for taking the time to gift us a review about your most recent stay at the Best Western Plus Inn By The Sea! We truly enjoyed having you as out guest and hope to have the opportunity to serve you again sometime soon!Happy New Year!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Mediocre
The room was updated asthetically and looked nice, had a really nice mirror with LED lighting, gorgeous sunset/ocean views, nice outdoor areas. Toilet was not secure to the floor and rocked when in use, floor was very dirty, not visibly, but if I did not wear flip flops or socks my feet were filthy. No insulation for noise reduction from upstairs room, or water usage. Very loud when other unit(s) using the water which made it hard to sleep sometimes.
2023년 12월에 5박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2024년 1월 1일
Hello;Thank you for taking the time to share your most recent experience at our hotel. We apologize for failing short in meeting your expectations. Please rest assure your concerns have been addressed and corrective action has been taken.Thanks again and we hope to have the opportunity to serve you again sometime in the near future.Happy New Year!

8/10 - 좋아요

patti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice place to stay. The beds were extremely comfortable. The ocean view was lovely. I had a nice run to the beach from the hotel. Very easy to access. The neighbors above is were noisy at all hours. The internet was intermittent too which is frustrating. I’m not in love with the parking situation there. If you have a taller vehicle (like us) pray you get a space near the entrance!
2023년 12월에 2박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 12월 29일
Hello Patti;Thank you for taking the time to share your most recent experience at our hotel the Best Western Plus Inn By the Sea! We are happy to hear you liked our hotel and that you found our beds to be comfortable. Glad you got to enjoy a good jogging at the beach during your stay; our City has a lot to offer and we hope to have the opportunity to have you stay with us sometime soon!Thank you and Happy New Year!

10/10 - 훌륭해요

Don

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
needed some repairs to the property in general
2023년 12월에 2박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 12월 21일
Hello Don;Thank you so much for providing us with an Excellent rating on your most recent stay at our Best Western Plus Inn By The Sea in Dana Point; we are thrilled we were able to provide you with an Excellent Stay! Please come back soon so we can do it again!Happy Holidays!

8/10 - 좋아요

Christie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My sisters and I enjoyed our stay here. The beach is across the road. The view from the deck is nice and traffic calms after 7 pm. The property is dated and the bathroom needs some updating. That's why I gave it a 4. The staff is so helpful and perfectly suited for their jobs. Overall, it served our needs well. Jaw dropping sunsets here!!!
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 12월 21일
Hello Christie;Thank you so much for sharing your most recent experience at the Best Western Plus Inn By The Sea in Dana Point! Amazed you got to enjoy our Jaw Dropping Sunset; truly Amazing isn't it... We hope to have you come back soon so we may provide you with excellent customer service.Happy Holidays!

8/10 - 좋아요

Maureen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good deal for the money
The room was basic but as expected. Very nice view of the ocean and sunset, but the PCH and the Pacific Surfliner train are right outside the window as well. In the daytime there is a lot of traffic noise, but it wasn't bad at night. A few trains went by - no horn noise at least. The people at the front desk were very pleasant and accommodating. The bathroom was the tiniest I have ever seen. Smaller than a stall of a public restroom, and more like a restroom on an airplane.
2023년 12월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 12월 21일
Hello Maureen;Thank you so much for sharing your most recent experience at our hotel The Best Western Plus Inn By The Sea. I am happy you got to enjoy our Stunning Sunset and our Ocean Front Rooms.We hope to have you comeback soon!Happy Holidays!

10/10 - 훌륭해요

Marita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff was very helpful and responsive. The room was clean and large! The area is quiet- we had the king ocean view so right on the street but no street noise to disturb our sleep. Thanks for a nice stay!
2023년 12월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 12월 21일
Hello Marita;Thank you so much for sharing your most recent experience at our hotel The Best Western Plus Inn By The Sea in Dana Point. We were thrilled to have you as our guest and hope to have you back soon!Happy Holidays!

2/10 - 너무 별로예요

samir

연인과의 여행
first room 304 had a bad smell , they change me to another room but they charge more , insect coming out off the drain inside shower tub, paint peeling off the wall and ceiling, bathroom door not easy to close , wholes inside the bathroom, mattress was squeaking when you turn around on the bed, could not sleep all night.
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 22일
Hello Samir;Thank you for taking the time to share your most recent experience with us; we are disappointed we failed in meeting your expectations. We have check both rooms thoroughly and am happy to inform you both rooms are in great conditions. In addition; we have reached out to our pest control company just to be safe.Thanks again and we hope to have the opportunity to see you sometime soon!Happy Thanksgiving to you and your family

8/10 - 좋아요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 22일
Hello Glenda;Thank you so much for taking the time to give us a rating about your most recent stay! We genuinely appreciate it. We hope to have the opportunity to see you around soon!Happy Thanksgiving to you and your family!

4/10 - 별로예요

daisy

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
our TV didn’t work. they spent about an hour and a half in our room, wasted time for us. would’ve thought we’d get a discount or something for the inconvenience- nothing. sink also didn’t drain properly- or at all. nice staff, but expected more out of facilities as well as something to make up for the inconvenience.
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 18일
Hello Daisy;Thank you for taking the time to provide us with feedback about your most recent stay with. We are sorry to hear me failed in meeting your expectations and hope you give us another chance to provide you excellent service. Please feel free to contact me directly so I may offer you a discounted rate and use your confirmation number as a reference.Thanks again for sharing!Best,

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was super friendly and helpful! It was an excellent value for such a Million Dollar location!
2023년 11월에 3박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 15일
Hello Elizabeth;Thank you so much for taking the time to share your most recent experience at our Best Western Plus Inn By The Sea in Dana Point; we greatly appreciate you!We hope to see you soon.Thanks again!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 13일
Hello Thomas;Thank you so much for gifting us with a Rating about your most recent stay with us at the Best Western Plus Inn By The Sea; we greatly appreciate it and hope to have the opportunity to serve you again sometime soon!Thank you.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for cost.
Nice hotel for the budget. Room was quiet and clean and 2nd floor patio has nice view of the ocean. Free breakfast offered alot of food options.
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 13일
Hello Mark;Thank you so much for gifting us a Rating and a Review about your most recent stay with us at the Best Western Plus Inn By The Sea; we truly appreciate it!Please come back soon; we would love to provide you with our warm hospitality again.Thank you

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the high ceiling of our room on the third floor….gave the room a very spacious feel.
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 11일
Hello Michael;Thank you for gifting us a Review and a Rating about your most recent stay at the Best Western Plus Inn By The Sea in Dana Point! We greatly appreciate it. It was a true pleasure having you as our guest and we look forward to having you stay with us again soon!Thanks again!

2/10 - 너무 별로예요

Andres

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I liked the room but my two trucks got things stolen from both.
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 9일
Hello Andres;Thank you for taking the time to share your most recent experience at our hotel. It is very unusual we have these type of occurrences. Please let us know if anything from us is needed. Our apologies.Thank you

6/10 - 괜찮아요

Alison

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was so nice, but the property itself was in terrible disarray and unsafe conditions such as uneven steps and tiling and paint completely chipped and wearing off on beams that were visible. Caution tape on stairs and in general disrepair. Really needs upkeep and repair. Was somewhat unsafe for my children.
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 8일
Hello Alison;Thank you so much for taking the time to share your most recent experience at our hotel; we genuinely appreciate it. We are sorry to hear you felt unsafe; we are in the process of planning an exterior renovation and hope to have the opportunity to have you stay with us again soon.Thank you

10/10 - 훌륭해요

Susan

2023년 11월에 2박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 12월 5일
Hello Susan;Thank you so much for taking the time to give us a perfect rating about your most recent stay at the Best Western Plus Inn By The Sea in Dana Point! We truly appreciate it.I am so happy we were able to provide you with Excellent Hospitality and hope to see you around soon!

2/10 - 너무 별로예요

Jon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1st room occupied by another guest , 2nd window doesn’t open , 3rd room shower water trickles, no shower for us , no adjustment to are bill ,want refund
2023년 10월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 4일
Jello Jon;Thank you for taking the time to share your most recent experience; it looks like we fell short in meeting your expectations. If I remember correctly, I offered you a room on the second floor as an upgrade because you were asking for a better view and since you paid for the least expensive room; I offered you an upgraded room at no additional cost to you. I wished you would have reported your shower issues and we would have been happy to assist you.Thank you for sharing

10/10 - 훌륭해요

Munara 님, Antalya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay, felt as though the views were beautiful. I didn’t get a chance to go to the beach but it’d have been beautiful I’m sure! Showers take little bit of a time to start warming, other than that it was good
2023년 11월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 4일
Hello Munara;Thank you so much for sharing your most recent experience at our hotel! We enjoyed having you as our guest and look forward to have you comeback soon!Thank you

4/10 - 별로예요

Lois

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Disappointing Stay
Definitely disappointed in a few specific things. The room had a very strong mildew odor which made my head and throat hurt. Walking around in socks or bare feet resulted in the bottoms of our feet/socks becoming really dirty, showing that the floor really wasn’t clean. The mattress was ok but saggy and squeaky. And the thermostat was pretty difficult to use. On the positive side, the price was good during the off season, staff was very helpful and kind and the breakfast was pretty good. We were definitely satisfied with those items but we won’t be staying there again.
2023년 10월에 3박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 11월 2일
Hello Lois;Thank you for taking the time to share your most recent experience at our hotel. We are disappointed that despite our efforts we failed in meeting your expectations.I have gone through our log and I do not see you reached out to us for a room move; we would have been happy to assist.It looks like you are set about not giving us another opportunity and we will respect that however; if that ever changes please let us know, we will be happy to have you back and do better.All the Best,

10/10 - 훌륭해요

Anthony

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s across from the beach The staff is friendly & knowledgeable about the going ons of the area
2023년 10월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 31일
Hello Anthony!Thank you so much for taking the time to share your recent experience at our Best Western Plus Inn By The Sea! We loved having you as our guest. Please comeback soon! Thank you

8/10 - 좋아요

Annelise

2023년 10월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 25일
Hello Annelise;Thank you so much for gifting us a rating on your most recent stay with us; we genuinely appreciate it.We hope to have the opportunity to have you stay with us again soon!Thank you

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
It was very good and quiet. Would definitely stay again.
2023년 10월에 3박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 23일
Hello Yvonne;Thank you so much for taking the time to share your most recent experience with us at the Best Western Plus Inn By The Sea in Dana Point! We are so Grateful for the opportunity and hope to have you stay with us again soon!Thanks again!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just wonderful!!
We had an amazing stay. The room was immaculately clean. Looked like it was just redone with fresh everything. The staff went out of their way to be friendly and even upgraded our room to an ocean view at no cost to us. The included breakfast was adequate like most hotel breakfast items I’ve seen at previous breakfast included hotels. We were able to cross over a bridge and be right on the beach within minutes. Free parking and easy access to PCH highway. Overall was great and I’d so stay here again when visiting. A+ for friendly staff. 👍😊
2023년 10월에 2박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 22일
Hello Kimberly;Thank you so much for gifting us a Rating and a Review; about your most recent stay with us at the Best Western Plus Inn By The Sea; we truly appreciate it. We are glad you enjoyed our property and all we have to offer.Please come back soon!

10/10 - 훌륭해요

jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 10월에 3박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 20일
Hello Jan;Thank you so much for gifting us a rating about your most recent stay at our Best Western Plus Inn By The Sea in Dana Point; we truly appreciate it and hope to see you soon!Thanks again!

10/10 - 훌륭해요

Marlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management and Staff very friendly
2023년 10월에 4박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 19일
Hello;Thank you so much for proving us with a review about your most recent stay with us at the Best Western Plus Inn By The Sea in Dana Point! We truly appreciate it. It was a pleasure having you as our guest and look forward to having you come back soon!Thanks again!

8/10 - 좋아요

Daryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was spacious enough with high ceiling & a partial view. But the molding of the door itself was coming off. Staff super helpful. Breakfast ok. No phone in the room. The containers for the shampoo, conditioner & shower gel are to small & very difficult for anything to be squeezed out! Had to go a few steps to have something to eat, which was convenient enough.
2023년 10월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 12일
Hello Daryl;Thank you for taking the time to share your most recent experience at our hotel; we genuinely appreciate your feedback and will continue to work hard in order to provide all our guests with excellent hospitality.Thanks again!

10/10 - 훌륭해요

Parastoo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Atmosphere
2023년 10월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 6일
Hello;Thank you so much for rating your most recent stay at the Best Western Plus Inn By The Sea in Dana Point! We truly appreciate it and hope to have you stay with us again soon so we can provide you with great hospitality! Thanks again!

8/10 - 좋아요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location good. Mexican restaurant walking distance was good. Beach accross the street. Room ok, building is run down. Hotel parking too tight. Hotel breakfast eggs had black color, sausage under cooked.
2023년 9월에 1박 숙박함
답변 제공: The Best Western Plus Inn By the Sea Team 님, 2023년 10월 1일
Hello Tracey;Thank you for taking the time to provide us with a rating and a review about your recent stay at The Best Western Plus Inn By The Sea; we genuinely appreciate it.We will continue to work hard in order to improve our product and services. We hope to be able to better assist you sometime in the near future.Thanks again!