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캐슬 인 & 스위트 여행 후기

2 out of 5
캐슬 인 & 스위트
1734 S Harbor Blvd, Anaheim, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1298개 이용 후기 중 807개" "
평점 8 - 좋아요. 1298개 이용 후기 중 330개" "
평점 6 - 괜찮아요. 1298개 이용 후기 중 111개" "
평점 4 - 별로예요. 1298개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1298개 이용 후기 중 17개" "

9.0/10

청결 상태

9.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Is

2023년 7월에 2박 숙박함
답변 제공: Marc 님, 2023년 8월 23일
Thank you for your recent stay at the Castle Inn & Suites! We are so happy to see that you had a great time and we appreciate the perfect 5 out of 5 score! We hope that you and your family have found your home away from home, and you are already planning your next Disney Vacation. As one of the only hotels to offer free parking, free Wi Fi, and No Resort Fees, the Castle Inn & Suites is the perfect choice for your next stay. We hope to see you again soon!

10/10 - 훌륭해요

Is

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2023년 7월에 3박 숙박함
답변 제공: Marc 님, 2023년 7월 28일
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! The hotel staff is very grateful for any compliments, we work hard to provide all of our guests with the best service possible. As one of the only hotels across the street from the Disneyland Resort to offer free parking for one vehicle, free Wi Fi in the room, and No Resort Fees, there is no better choice for families visiting the parks. We hope you come back to stay with us again very soon!

10/10 - 훌륭해요

SangChul

2022년 9월에 2박 숙박함
답변 제공: Marc 님, 2022년 9월 22일
SangChul, thank you for staying with us at the Castle Inn & Suites! We are so happy to see that you had a great stay at the hotel. We hope that we will become your home away from home whenever you decide to visit the Disneyland Resort area. We look forward to seeing you again soon!

10/10 - 훌륭해요

Ivonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fueron pocos días pero lo disfrutamos mucho, todo muy tranquilo y accesible
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Elpidia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked this property because it’s in a good location and because it’s in walking distance to Disneyland! The beds are comfortable and the bedrooms were clean.
2024년 3월에 2박 숙박함
답변 제공: Marc 님, 2024년 3월 28일
Elpidia, thank you for your recent stay at the Castle Inn & Suites and for taking the time to write a review about your experience. We appreciate the perfect 5 out of 5 rating, we are very happy to hear you had a great time here. The location of the hotel is one of the best in town, right in the heart of the Disneyland Resort. Everything is within walking distance, shopping, dining, entertainment, and of course all of the great things at the Disneyland Resort. We hope you have found your new favorite place to stay when you are in the area and we look forward to seeing you again soon!

10/10 - 훌륭해요

Deanna Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sage was amazing and helpful and it was very close walking distance to the parks
2024년 3월에 3박 숙박함
답변 제공: Marc 님, 2024년 3월 28일
Deanna, thank you for staying with us at the Castle Inn & Suites. We are so happy to see you enjoyed your visit and we appreciate the perfect 5 out of 5 score! All of our staff is dedicated to providing our guests with the best experience possible, and we will continue to provide the level of service you have come to expect from us. The location of the hotel is definitely one of the best, within a few minutes walk from the entrance of both Disneyland and California Adventures. With Free Parking, Free Wi Fi, and No Resort Fees, there really is no better place for a family visiting the Disneyland Resort Area. We hope to see you and your family again soon.

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Disney with easy access and easy check in
2024년 3월에 2박 숙박함
답변 제공: Marc 님, 2024년 3월 20일
Beth, thank you for staying with us at the Castle Inn & Suites. One of the many reasons to choose this hotel is the location. Right across the street from the Disneyland Resort, withing walking distance to the entrances of both theme parks. We are also within walking distance to all of the great restaurants, shopping opportunities, and entertainment the Disneyland Resort area has to offer. Some other great reasons to stay include free parking for one vehicle, free Wi Fi in the room, and No Resort Fees. We hope you have found your new favorite place to stay and we will get to see you again soon!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Marc 님, 2024년 3월 19일
Daniel, thank you for your recent stay at the Castle Inn & Suites. We are glad to see you enjoyed your visit, and we hope to see you again soon. As one of the only hotels across the street from the Disneyland Resort to offer Free Parking for one vehicle, free Wi Fi in the room, and No Resort Fees, there is no better value to be found. The Castle Inn & Suites is the perfect choice for families visiting the Disneyland parks. We are already looking forward to your next visit, we hope you are too!

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location to Disney, plenty of restaurants in close walking distance.
2024년 3월에 1박 숙박함
답변 제공: Marc 님, 2024년 3월 18일
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 - 좋아요

Mary

아이를 동반한 가족 여행
5-7 minute walk to the parks, very convenient, nice staff, I would recommend it for your stay.
2024년 3월에 1박 숙박함
답변 제공: Marc 님, 2024년 3월 18일
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. and we appreciate your personal recommendation. The staff is what sets our hotel apart, they genuinely care about our guests and make every effort to ensure everyone has a pleasant experience. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 - 훌륭해요

Kerry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 3박 숙박함
답변 제공: Marc 님, 2024년 3월 18일
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 - 훌륭해요

jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved it
2024년 3월에 2박 숙박함
답변 제공: Marc 님, 2024년 3월 18일
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Marc 님, 2024년 3월 18일
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. We hope to become your go-to hotel whenever you are in the area. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great distance to the parks and service was great
2024년 3월에 2박 숙박함
답변 제공: Marc 님, 2024년 3월 18일
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2024년 2월에 2박 숙박함
답변 제공: Marc 님, 2024년 3월 5일
Joy, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback, and the perfect 5 out of 5 rating. Our staff is very happy to hear you had a great stay, and we hope to have the pleasure of accommodating you and your party again soon.

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay this past week. The hotel is clean, quiet and well cared for. It’s a basic hotel that’s a very close walk to Disney. We would stay again.
2024년 2월에 7박 숙박함
답변 제공: Marc 님, 2024년 3월 5일
Holly, thankyou for taking the time to write a review abour your stay with us. We are so happy to hear you had a great time, and that you plan to come back and stay with us again. Our staff genuinely cares for the property, and we make every effort to provide our guests with a clean, comfortable, and pleasant stay. The location is great for any family visiting the Disneyland Resort area, within walking distance to everything, including the theme parks. We also are one of the only hotels to offer free parking for one vehicle, free Wi Fi, and No Resort Fees! We hope to see you again soon!

8/10 - 좋아요

Karla 님, Pasco

단체 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed there to go to Disney...great location and it was clean and quiet!!
2024년 2월에 2박 숙박함
답변 제공: Marc 님, 2024년 3월 2일
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 - 훌륭해요

Brian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great affordable Disney option
2024년 2월에 2박 숙박함
답변 제공: Marc 님, 2024년 3월 2일
Brian, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great time at the hotel, and we hope you come back again soon. The Castle theme is carried throughout the property, from the lobby, to the exterior of the building, to the towers that are visible from blocks away. It creates a memorable experience for all of our guests, but especially for children. The hotel location is the best in town, walking distance to everything the Disneyland Resort area has to offer. The heated, outdoor pool and hot tub are open every day from 8:00AM to 10:00PM. We hope to see you again soon!

10/10 - 훌륭해요

Jerry 님, Alamosa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Disneyland and reasonable.
2024년 2월에 3박 숙박함
답변 제공: Marc 님, 2024년 2월 26일
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 - 훌륭해요

Taryn 님, Delmar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, price, staff. It was excellent for our needs. Beds were comfy and clean. Fridge and microwave in the room and a coffeemaker, more than the amenities in Vegas which was our next stop. Those complaining about the carpets are exaggerating as they have the same hard wearing ones in Vegas..walk to Disney excellent, would stay again in a heartbeat.
2024년 2월에 4박 숙박함
답변 제공: Marc 님, 2024년 2월 26일
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 - 훌륭해요

Danica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Should a great spot. Close to disney and super nice. Will definitely be staying here again.
2024년 2월에 3박 숙박함
답변 제공: Marc 님, 2024년 2월 26일
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

2/10 - 너무 별로예요

Amber 님, Reno

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room had cockroaches. Dead ones behind the front door and live ones in bathroom and crawling on furniture. Front desk personnel was shocked and said they’ve never heard of nor seen cockroaches at this establishment. Shower was either extremely hot or extremely cold, no in between.
2024년 2월에 4박 숙박함
답변 제공: Marc 님, 2024년 2월 21일
Amber, thank you for your recent stay, and for bringing these issues to our attention. We have already taken steps with our maintenance department to address the plumbing issue reported to us at check out. While we have not seen the other issue in the past, we work with the best pest control company in the area and have taken steps to remedy this issue as well. We understand this experience was not ideal, but we hope to provide you with a better stay in the near future. We thank you again for bringing this to our attention so we can improve our future guests' experiences.

10/10 - 훌륭해요

Verenisse 님, Davis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service
2024년 2월에 2박 숙박함
답변 제공: Marc 님, 2024년 2월 21일
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! Our staff is grateful for your compliments, and we will continue to provide the level of service you have come to expect. The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Marc 님, 2024년 2월 21일
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff extremely helpful. Rooms were clean and just what we needed at the end o a day at Disney. Parking is free and walk to the parks is easy. Will stay here again if given the chance.
2024년 2월에 2박 숙박함
답변 제공: Marc 님, 2024년 2월 17일
Thank you for the great review! We are so happy to see you enjoyed your visit to the Castle Inn & Suites. We hope you have found your home away from home. As one of the only hotels located across the street from the Disneyland Resort to offer Free Parking, Free Wi Fi, and No Resort Fees, there is not a better value to be found in the area. Our friendly staff makes checking in and checking out a breeze. Having the refrigerator, microwave, coffee maker, and hair dryer in the room provide our guests with all of the comforts of home. We hope you are looking forward to your next stay, and we will see you again soon!

10/10 - 훌륭해요

Claudia 님, El Paso

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Marc 님, 2024년 2월 17일
Claudia, thank you for the perfect 5 out of 5 score! Our staff is very grateful for the compliments, we pride ourselves on providing our guests with the best experience possible. We hope you have found your new favorite place to stay and we will see you again soon!

6/10 - 괜찮아요

Louise

2024년 2월에 6박 숙박함
답변 제공: Marc 님, 2024년 3월 21일
Louise, thank you for staying with us at the Castle Inn & Suites. We are glad to hear you had a good stay, but it appears there were some areas we could have improved. If there are any concerns, or questions, please contact the front desk during your stay. We appreciate all feedback and look forward to any opportunity to improve our guests' experiences. We hope you come back to stay with us again so we have a chance to exceed your expectations.

8/10 - 좋아요

Erica

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Marc 님, 2024년 2월 15일
Erica, thank you for staying with us at the Castle Inn & Suites. We are very pleased to see you enjoyed your stay with us and we hope you come back to stay with us again soon. Our hotel is in a great location, walking distance to all of the great things the Disneyland Resort has to offer. With Free Parking, Free Wi Fi, and No Resort Fees, it is the best value to be found! We look forward to your next stay!

10/10 - 훌륭해요

Steven

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable, an easy walk to Disneyland, a pool to soak your feet after a long day of walking and a fun theme for the kids.
2024년 2월에 4박 숙박함
답변 제공: Marc 님, 2024년 2월 14일
Steven, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great time at the hotel, and we hope you come back again soon. The Castle theme is carried throughout the property, from the lobby, to the exterior of the building, to the towers that are visible from blocks away. It creates a memorable experience for all of our guests, but especially for children. The hotel location is the best in town, walking distance to everything the Disneyland Resort area has to offer. The heated, outdoor pool and hot tub are open every day from 8:00AM to 10:00PM. We hope to see you again soon!

10/10 - 훌륭해요

Sherri

2024년 1월에 4박 숙박함
답변 제공: Marc 님, 2024년 3월 20일
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

8/10 - 좋아요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quick 1 nite stay and it served its purpose. However, the place is outdated and needs a complete make over with the decor. I let the front desk know that the bath room sink was leaking on to the ground because my sock got wet and I found it odd. I used my phone flashlight and saw the 2 different spots it was leaking at. The floor was even bubbling over and I was on the 2nd floor. Otherwise, I had a great stay and enjoyed my time there!!
2024년 2월에 1박 숙박함
답변 제공: Marc 님, 2024년 2월 9일
Dianne, thank you for your recent stay at the Castle Inn & Suites. We apologize for the issue with the sink, and we appreciate the feedback so our maintenance staff could address the issue. The issue was not actually the sink, but the faucet. With a minor adjustment, we were able to take care of the issue almost immediately after your departure. We are very happy to hear you enjoyed your stay, and we hope you come back to stay with us for a longer time and an even better experience soon!

10/10 - 훌륭해요

Treyvon

2024년 2월에 1박 숙박함
답변 제공: Marc 님, 2024년 3월 20일
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

10/10 - 훌륭해요

Connie Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
2023년 12월에 3박 숙박함
답변 제공: Marc 님, 2024년 2월 8일
Thank you for the 5 out of 5 score! We are so happy to see you enjoyed your visit to the Castle Inn & Suites. We hope you have found your home away from home. As one of the only hotels located across the street from the Disneyland Resort to offer Free Parking, Free Wi Fi, and No Resort Fees, there is not a better value to be found in the area. Our friendly staff makes checking in and checking out a breeze. Having the refrigerator, microwave, coffee maker, and hair dryer in the room provide our guests with all of the comforts of home. We hope you are looking forward to your next stay, and we will see you again soon!

10/10 - 훌륭해요

Gale

2023년 1월에 3박 숙박함
답변 제공: Marc 님, 2024년 3월 20일
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was incredible!
2024년 1월에 1박 숙박함
답변 제공: Marc 님, 2024년 2월 5일
Joseph, thank you for the perfect 5 out of 5 score! Our staff is very grateful for the compliments, we pride ourselves on providing our guests with the best experience possible. We hope you have found your new favorite place to stay and we will see you again soon!

10/10 - 훌륭해요

Felicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Marc 님, 2024년 2월 1일
Felicia, thank you for staying with us at the Castle Inn & Suites! We appreciate the perfect score and we are very pleased you had a great stay with us. We hope you were able to enjoy the benefits of staying with us, such as free parking, free Wi Fi, and No Resort Fees! Our hotel is in a great location, right across the street from the Disneyland Resort, within walking distance to the entrances of both parks. There are also many restaurants, shopping opportunities and other entertainment options in the area as well! We are looking forward to your next stay, and we hope you are too!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Marc 님, 2024년 2월 1일
Kimberly, thank you for staying with us at the Castle Inn & Suites! We appreciate the perfect score and we are very pleased you had a great stay with us. We hope you were able to enjoy the benefits of staying with us, such as free parking, free Wi Fi, and No Resort Fees! Our hotel is in a great location, right across the street from the Disneyland Resort, within walking distance to the entrances of both parks. There are also many restaurants, shopping opportunities and other entertainment options in the area as well! We are looking forward to your next stay, and we hope you are too!

10/10 - 훌륭해요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Marc 님, 2024년 1월 25일
Javier, thank you for your recent stay at the Castle Inn & Suites and for the perfect score! We are so happy you enjoyed your stay and we hope to become your favorite place to stay. As one of the only hotels right across from the Disneyland Resort to offer free parking, free Wi Fi, and No Resort Fees, there is no better choice for families visiting the parks. We hope to see you soon and often!

10/10 - 훌륭해요

Judi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to Disneyland, CVS and Walgreens. Mobility rentals close by. Dennys and Tony Romas close by. Motel was clean, quiet, staff was great and available 24/7. Plenty of parking and nice pool, Spacious room. We'll be back.
2024년 1월에 3박 숙박함
답변 제공: Marc 님, 2024년 1월 23일
Judi, thank you for staying with us at the Castle Inn & Suites! We appreciate the perfect score, and we are delighted to see you had a wonderful stay with us. The hotel location is definitely one of the best in town, right across from the Disneyland Resort and in convenient walking distance to all of the shopping and dining opportunities in the area. We appreciate the compliments to the hotel, and we make every effort to give our guests the best experience possible. With Free Parking, Free Wi-Fi, and No Resort Fees, there is no better value to be found! We look forward to your next stay, hopefully it is coming soon!

10/10 - 훌륭해요

Derek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service. Rooms are little older and not many outlets but good overall. Nice to have the fridge and microwave in room
2024년 1월에 1박 숙박함
답변 제공: Marc 님, 2024년 1월 16일
Derek, thank you for staying with us at the Castle Inn & Suites! We appreciate your feedback and the 5 out of 5 score. We are always looking for ways to improve our guests' overall experience. Recently, the hotel added a new alarm clock in the room which has 2 outlets plus 2 USB ports available on the nightstand between the beds. We also added a lamp on the desk which has an outlet in the base. Our friendly staff is very appreciative of your compliments about the level of service you received, and we hope to have an opportunity to provide the same level of service next time. Every room comes with the Refrigerator, Microwave, Coffee Maker, and Hair Dryer, to provide all of the comforts of home. We also offer Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees. We hope your next Disneyland Vacation is right around the corner!

6/10 - 괜찮아요

dru marie 님, tpa

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location very old carpet and old room
2024년 1월에 4박 숙박함
답변 제공: Marc 님, 2024년 1월 16일
Thank you for your recent stay at the Castle Inn & Suites. We appreciate your feedback about your experience, and we want to reassure you that our staff will be evaluating the room to find opportunities to make improvements. The location of the hotel is definitely one of the best in town. Walking distance to the entrance of both Disneyland and California Adventures, Downtown Disneyland, and all of the great shopping and entertainment options the Resort Area has to offer. We hope you have found a new place to stay, and we will have a chance to give you an even better stay next time!

8/10 - 좋아요

Zach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for a Disney trip. The staff is great!
2024년 1월에 3박 숙박함
답변 제공: Marc 님, 2024년 1월 14일
Thank you for your recent stay at the Castle Inn & Suites. The hotel is in a great location for any family visiting the Disneyland Resort area. There is so much to see and do, shopping, dining, and a ton of entertainment all within walking distance. Our staff is grateful for your compliments, we hope to see you again soon!

10/10 - 훌륭해요

Lynn

2024년 1월에 5박 숙박함
답변 제공: Marc 님, 2024년 1월 14일
Thank you for the perfect 5 out of 5 score! The Castle Inn & Suites is the best place to stay whenever you are in the Disneyland Resort Area. We are one of the only hotels to offer free parking for one vehicle per room, free Wi Fi in the room, and No Resort Fees! With all of these extra values included, there is no reason to stay anywhere else! We hope you have found your new go-to hotel for all of your future Disney Vacations, and we hope to see you again soon.

8/10 - 좋아요

Said 님, San Diego

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was there with my family for 2nights, had an amazing time. Came back to the hotel only to sleep, spend both days at Disney which was only 5-6mins walking distance.
2023년 12월에 2박 숙박함
답변 제공: Marc 님, 2024년 1월 8일
Thank you for the great review of your experience at the Castle Inn & Suites! We are very pleased to see you enjoyed your stay with us and we hope you come back often. The Castle Inn & Suites is the perfect choice for families visiting the Disneyland Resort area, right across the street, within walking distance to the entrances of both parks. With free parking, free Wi Fi, and No Resort fees, the value can't be beat! Next time you are in town, come back to see us again!

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay. Staff was nice and it was only like a 6 minute walk from Disneyland. Very convenient. Rooms were clean and had free wifi
2024년 1월에 2박 숙박함
답변 제공: Marc 님, 2024년 1월 8일
Thank you for the perfect 5 out of 5 score! We are very pleased to see you enjoyed your stay with us and we hope you come back often. The Castle Inn & Suites is the perfect choice for families visiting the Disneyland Resort area, right across the street, within walking distance to the entrances of both parks. Our staff thanks your for your compliments, it means the world to us. With free parking, free Wi Fi, and No Resort fees, the value can't be beat! Next time you are in town, come back to see us again!

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Marc 님, 2024년 1월 8일
Thank you for the perfect 5 out of 5 score! We are very pleased to see you enjoyed your stay with us and we hope you come back often. The Castle Inn & Suites is the perfect choice for families visiting the Disneyland Resort area, right across the street, within a 5-to-7 minute walk to the gates. With free parking, free Wi Fi, and No Resort fees, the value can't be beat! Next time you are in town, come back to see us again!

6/10 - 괜찮아요

David

2023년 12월에 3박 숙박함
답변 제공: Marc 님, 2024년 1월 25일
David, thank you for staying with us at the Castle Inn & Suites. We are happy to see you enjoyed your stay overall, but it appears there may have been something we could have done to improve your experience. Your feedback is important to us, and if there is ever an issue we would appreciate the opportunity to address it. We hope you will come back to see us again for an even better experience in the near future!

10/10 - 훌륭해요

Braydon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Marc 님, 2024년 1월 7일
Thank you for staying with us at the Castle Inn & Suites. We are so pleased to see you enjoyed your visit and we appreciate the 5 out of 5 score! We hope you have found a new favorite place to stay whenever you visit the Disneyland Resort area. The hotel is in a perfect location, walking distance to the parks, and also to all of the shopping and dining opportunities the Resort area has to offer. With free parking for one vehicle, free Wi Fi in the room, and No Resort Fees, there is not a better choice for families going to the parks. We look forward to your next visit, hopefully it is right around the corner!

10/10 - 훌륭해요

Stacey

2023년 12월에 2박 숙박함
답변 제공: Marc 님, 2023년 12월 30일
Stacey, thank you for your recent stay at the Castle Inn & Suites and for the perfect 5 out of 5 score! We appreciate your feedback and our front desk staff is genuinely grateful for your compliments. We have always valued our guests above all else and strive to provide the best service possible. We hope you have found your new favorite hotel across from the Disneyland Resort. We look forward to seeing you again soon!

6/10 - 괜찮아요

Sophia Sabrina

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
PROS -family suite was a great size for our family -right across the street from Disneyland -free parking -friendly staff CONS -building is OLD and looks like it’s falling apart -carpet is gross -some towels were like a weird polyester material -no shower pressure -bed was not very comfortable
2023년 12월에 4박 숙박함
답변 제공: Marc 님, 2024년 1월 1일
We appreciate your recent stay at the Castle Inn & Suites, and your feedback regarding your experience. We would like to use this as an opportunity to make an improvement to our future guests' experiences. The hotel is designed to look like a castle, it has stood for years, and we can assure you it is in no danger of falling apart. Our maintenance staff is on property to address any concerns, and we would appreciate if anything is amiss, it is brought to our attention. If there is ever a concern regarding a housekeeping issue, please contact the front desk, and we will be happy to replace towels, address any cleaning issues, and even help to move you to a new location if necessary. We hope to have an opportunity to provide you with a better experience in the near future, and in the meantime we will follow up with our staff regarding the issues reported. Thank you again for staying with us at the Castle Inn & Suites.