BBQ/피크닉 공간
예약 가능 여부 확인

코트야드 바이 메리어트 푸트힐 랜치 어빈 이스트/레이크 포레스트 여행 후기

3 out of 5
코트야드 바이 메리어트 푸트힐 랜치 어빈 이스트/레이크 포레스트
27492 Portola Pkwy, Foothill Ranch, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 996개 이용 후기 중 585개" "
평점 8 - 좋아요. 996개 이용 후기 중 285개" "
평점 6 - 괜찮아요. 996개 이용 후기 중 79개" "
평점 4 - 별로예요. 996개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 996개 이용 후기 중 18개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

HYUN SOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편하고 마음도 안정된 숙박이었습니다. 아침이나 저녁때, 운동하고 로비를 매번 지날때 마주한 시원한 물 한 잔이 너무 상쾌했습니다.

8/10 - 좋아요

Evan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Aisa Keeler 님, 2024년 4월 17일
Thank you for a 4-star review!We are glad that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태
Girl at the front was SUPER sweet!!
2024년 4월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 4월 15일
Thank you for a 5-star review!We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our Super sweet Front Desk staff.Again, we thank you for a great review and we look forward to welcoming you soon.

10/10 - 훌륭해요

Matt

2024년 4월에 3박 숙박함
답변 제공: Aisa Keeler 님, 2024년 4월 15일
Thank you for a 5-star review!We are glad that you enjoyed your stay with us and we look forward to welcoming you soon.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great.
2024년 3월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 3월 18일
Thank you for a 5-star review!We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our great staff.Again, we thank you for your great review and we look forward to welcoming you back soon.

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 3월 12일
Thank you for a 5-star review!We are glad that you enjoyed your stay with us and we look forward to welcoming you back soon.

2/10 - 너무 별로예요

MICHAEL

2024년 2월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 3월 28일
Thank you for your feedback.We are sorry that you had issues during your stay. Rest assured that we are constantly reviewing best practices to ensure we provide consistent quality service and product delivery to our guest.Again, we thank you for your feedback and we hope to provide you with a better experience the next time your travel brings you to the area.

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean and safe!
2024년 1월에 14박 숙박함
답변 제공: Aisa Keeler 님, 2024년 2월 15일
Thank you for a 5-star review!We are glad that you enjoyed your stay with us. We thank you for your kind comments regarding our property that is very clean and safe.Again, we thank you for your feedback and we hope to see you again soon.

10/10 - 훌륭해요

Tammi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 2월 15일
Thank you for the 5-star review!We are glad that you enjoyed your stay with us and we hope to see you again soon.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and “homey” feeling. The bed was comfortable too.
2024년 2월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 2월 13일
Thank you for a 5-star review!We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our property that is clean, have comfortable beds and has a "homey" feeling.Again, we thank you for your feedback and we hope to welcome you back soon.

6/10 - 괜찮아요

Tony 님, Cary

별로예요: 숙박 시설 상태 및 시설
First courtyard I stayed in that doesn’t provide free breakfast. Website not clear about there’s a parking fee
2024년 1월에 3박 숙박함
답변 제공: Aisa Keeler 님, 2024년 1월 29일
Thank you for your feedback.We are sorry you had issues with your stay which included the parking fee and no complimentary breakfast.Rest assured that we are constantly reviewing best practices to ensure we provide consistent quality service and product delivery to our guest.Again, we thank you for your feedback and we hope to provide you with a better experience the next time your travel brings you to the area.

4/10 - 별로예요

Mohammad

2024년 1월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 1월 29일
Thank you for your feedback.We are sorry you had issues during your stay.We hope to provide you with a better experience the next time your travel brings you to the area.

10/10 - 훌륭해요

Michael

Nice quiet locTion
2023년 12월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2024년 1월 16일
Thank you for the 5-star review!We are glad that you enjoyed your stay and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 1월 16일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us, and we look forward to welcoming you soon.

8/10 - 좋아요

GLEN

2023년 12월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2024년 1월 16일
Thank you for your feedback and we hope to welcome you back again soon.

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
staff was very accomidating to my needs
2023년 11월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 12월 3일
Thank you for the 5-star review.We are glad you enjoyed your stay with us.We appreciate your kind comments regarding our property that has very accommodating staff.Again, we thank you for a great review and we look forward to welcoming you back.

10/10 - 훌륭해요

Loren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 12월 3일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us and we look forward to seeing you again.

10/10 - 훌륭해요

Richard

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Enjoyed the Thai restaurant across the parking lot.
2023년 11월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 12월 3일
Thank you for a 5-star review.We are glad you enjoyed your stay with us.We appreciate your kind comments regarding our property and it's location.Again, we thank you for your great review and we look forward to welcoming you back.

10/10 - 훌륭해요

Jane

2023년 11월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 12월 8일
Thank you for a 5-star review.We are glad that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 - 훌륭해요

Grace

연인과의 여행
좋아요: 직원 및 서비스
Enjoyed our stay. Staff was polite, friendly and helpful. Condition of the bathroom tiles and shower was however not so great! Regardless we were happy! Thank you.
2023년 11월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 11월 14일
Thank you for a 5-star review. We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our polite, friendly and helpful staff.Again, we thank you for a great review and we look forward to welcome you soon.

10/10 - 훌륭해요

Robie

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Aisa Keeler 님, 2023년 11월 14일
Thank you for a perfect 10!We are glad that you enjoyed your stay and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Stacy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was easy to find and conveniently located near food options and fwy entrances.
2023년 11월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 11월 14일
Thank you for a 5-star review. We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our proximity to restaurants and freeways. Again, we thank you for a great review and we look forward to welcome you soon.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Room was great....clean, roomy and comfy. Staff was friendly and answered all questions.
2023년 10월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 11월 14일
Thank you for a perfect 10!We are glad that you enjoyed your stay. We thank you for your kind comments regarding our property that has friendly and informative staff. Again, we thank you for a great review and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable experience
Overall everything was to our liking and comfort. Style, cleanliness, friendliness of staff, convenience, all great. My only comment is that it would have been nice to have a mirror in the bedroom so when other person is in the bathroom, you could put on makeup, dry hair, etc. A full length mirror on the bathroom door would have been great.
2023년 10월에 3박 숙박함
답변 제공: Aisa Keeler 님, 2023년 10월 23일
Thank you for a perfect 10!We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our property which included the style, cleanliness, friendliness of staff and convenience.Again, we thank you for your great feedback and we hope to welcome you back soon.

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2023년 9월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 10월 3일
Thank you for a 4-star review.We are glad that you enjoyed your stay with us and we look forward to welcoming you soon.

10/10 - 훌륭해요

Luciene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for business and close to restaurants.
2023년 9월에 3박 숙박함
답변 제공: Aisa Keeler 님, 2023년 10월 3일
Thank you for a 5-star review. We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our property that is located close to restaurants and businesses.Again, we thank you for a great review and we look forward to welcoming you soon.

10/10 - 훌륭해요

Van

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 9월 26일
Thank you for a perfect 10!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Oswaldo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2023년 9월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 9월 26일
Thank you for a 5-star review!We are glad you enjoyed your stay and we hope to welcome you back soon.

10/10 - 훌륭해요

Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that it's quiet, clean and the area felt safe. There are a lot of shopping areas nearby and also some fast food restaurants and restaurants. It was nice.
2023년 9월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 9월 18일
Thank you for a 5-star review.We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our property that is quiet, clean and safe.Again, we thank you for a great review and we look forward to welcoming you soon.

10/10 - 훌륭해요

Robert Anthony

2023년 9월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 10월 6일
Thank you for a 5-star review!We are glad that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Rose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 9월 18일
Thank you for a 5-star review. We are glad that you enjoyed your stay with us and we look forward to welcoming you back soon.

4/10 - 별로예요

Shirley

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a good stay
This stay was okay the room was dirty and the shower didn’t have cold water. It looked dated and old. Not happy
2023년 8월에 7박 숙박함
답변 제공: Aisa Keeler 님, 2023년 9월 8일
Thank you for the feedback.We are sorry that you had issues during your stay. We have notified our engineering leadership team to ensure we properly address the issue.Again, we thank you for your feedback and we hope to provide you with a better experience the next time your travel brings you to the area.

10/10 - 훌륭해요

fatima

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was on point thank you so much
2023년 8월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 31일
Thank you for the 5-star review!We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our customer service that was on point.Again, we thank you for a great review and we look forward to welcoming you soon.

6/10 - 괜찮아요

Daniel

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought charging 7 dollars to park overnight in a parking lot that is actually shared with other businesses and does not appear to be privately owned by Courtyard By Marriott was a nickel and dime tactic
2023년 8월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 31일
Thank you for your feedback.We are sorry that you were disappointed with the parking fee. Rest assured that we are constantly reviewing best practices to ensure we provide consistent quality service and product delivery to our guest.Again, we thank you for your feedback and we hope to provide you with a better experience the next time your travel brings you to the area.

10/10 - 훌륭해요

Tara

2023년 8월에 3박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Beatrice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall excellent.
2023년 7월에 4박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the 5-star review!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Very nice place to stay. Friendly staff, clean, comfortable room and easy access to Freeway. Will stay here again!!
2023년 7월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us. We appreciate your kind comments regarding our property which included our friendly staff, clean, comfortable room and easy access to freeway.Again, we thank you for great feedback and we hope to welcome you back soon.

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

8/10 - 좋아요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the 8 out of 10 review!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Thi

2023년 7월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the 5 star review!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Dorothy

2023년 7월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

William G

2023년 7월에 1박 숙박함
답변 제공: Aisa Keeler 님, 2023년 8월 28일
Thank you for the perfect 10!We are glad that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Maryann

2023년 6월에 5박 숙박함

2/10 - 너무 별로예요

Kevin Cortez

2023년 6월에 5박 숙박함

2/10 - 너무 별로예요

Brandon

별로예요: 직원 및 서비스
I was very disappointed and frustrated with this experience. I had gotten my mom concert tickets for Christmas for her and her friend, and had booked this hotel nearly 3 months in advance. I booked a two queen room. My mom shows up to check in, and they give her a single King room. My mom insists that this was wrong, and shows the front desk her booking. They tell her that they were overbooked. However, there is no reason that my reservation should be penalized for the sake of people who did not book in advance. What is even more upsetting is that there was no sort of compensation or attempt to make up for the hotel's mistake. As it is, a double queen is more expensive than a single King, and there was no offer of a refund of the difference. Because I was not there, I was hoping this would be a fun, stress-free experience for my mom and her friend. Instead, it became a weekend where they had to compromise on their experience, and that is unacceptable to me.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Karin

2023년 6월에 1박 숙박함

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

Scott

2023년 6월에 3박 숙박함