리셉션

하워드 존슨 호텔 & 컨퍼런스 센터 바이 윈덤 풀러턴/애너하임 여행 후기

3 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1987개 이용 후기 중 412개" "
평점 8 - 좋아요. 1987개 이용 후기 중 397개" "
평점 6 - 괜찮아요. 1987개 이용 후기 중 385개" "
평점 4 - 별로예요. 1987개 이용 후기 중 358개" "
평점 2 - 너무 별로예요. 1987개 이용 후기 중 435개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전구도빠져 있고 소음도 심하고 별로 입니다
2023년 2월에 1박 숙박함

4/10 - 별로예요

JAE BOK

2022년 7월에 3박 숙박함

10/10 - 훌륭해요

young

좋아요: 직원 및 서비스, 객실의 편안함
엔틱의 끝
일층에 묵었는데 밖으로 통하는문 작동이 안됨 오래된 호텔이라 그런지 곳곳이 노후로 인해 침식 카펫은 맨발로 다니기 불편 이곳에 묵을려면 실내화는 필수 조식은 추천하지 않음
2022년 4월에 1박 숙박함
답변 제공: Emanuel C., Front Office Manager 님, 2022년 4월 19일
Thank you for your candid review of your recent stay at our hotel. Your feedback is invaluable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to us if you would be willing to give us a chance to turn your experience around. It would be a pleasure to personally welcome you back to our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Emanuel C., Front Office Manager 님, 2022년 1월 21일
Thank you for your candid review of your recent stay at our hotel. Your feedback is invaluable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to us if you would be willing to give us a chance to turn your experience around. It would be a pleasure to personally welcome you back to our hotel.

8/10 - 좋아요

Choongil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Emanuel C., Front Office Manager 님, 2021년 12월 14일
Thanks for the feedback! The team at Howard Johnson is thrilled you are happy with your stay. We hope you share your experience with your friends and family who will be visiting Fullerton. We’d love to continue hosting amazing guests like you. Thanks again!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비가 좋은 곳!!
가성비가 좋은 곳입니다. 좋은 시간을 보내게 해주셔서 감사합니다.
2021년 11월에 2박 숙박함
답변 제공: Emanuel C., Front Office Manager 님, 2021년 12월 9일
Thanks for the feedback! The team at Howard Johnson is thrilled you are happy with your stay. We hope you share your experience with your friends and family who will be visiting Fullerton. We’d love to continue hosting amazing guests like you. Thanks again!

4/10 - 별로예요

Xavia

단체 여행
별로예요: 숙박 시설 상태 및 시설
The bathroom light in my room did not work . My tv in the room would not turn on. Also the lock on the door kept on breaking down; luckily we had someone in the room to let us in. I went down stairs to the front dest to get new keys and they still did not want to open the door.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 28일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We will alert the proper departments and make sure these issues our resloved. Again, thank you for your time and have a great day

2/10 - 너무 별로예요

Debra

별로예요: 청결 상태
Very disappointed. No housekeeping service but one time on a five day stay. Breakfast was awful, no service, low class people in their pajamas. Never recommended this place.
2024년 3월에 6박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 27일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our brand and hotel, thank you very much for your feed back and have a great day.

6/10 - 괜찮아요

Rogelio ponce de le

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was closed for renovación on our stay.
2024년 3월에 6박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 27일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry about the pool being closed and promise the wait will be worth it. Again, thank you very much for your time and have a great day.

4/10 - 별로예요

Nery

2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 27일
Thank you very much taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoye your stay as much as we would have hoped for. We strive to make every guest feel at home and when we don't achieve that type of serivce. we take that very seriously. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

10/10 - 훌륭해요

Justina

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Mold on edge of restroom sink
2024년 3월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 26일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

10/10 - 훌륭해요

María Teresa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Me cobraron un depósito de 100 Dlls con tarjeta con seguridad de devolución y jamás me lo bonificaron.
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 26일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outlets need to be updated, no ventilation in bathroom, no mini fridge in room.
2024년 3월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 26일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very seriously. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

2/10 - 너무 별로예요

Brooke

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely the worst hotel stay I have ever had. We were here for 4 days and 3 nights. We got one hot shower the whole stay for 3 people. Had to run hot water in hand sink to even get that one hot shower. Seen numerous roaches in the rooms. So much water damage, and carpet pulling up. The only good thing was the shuttle to and from Disneyland.
답변 제공: Assistant General Manager 님, 2024년 3월 27일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We wil alert the proper departments and make sure this time of service is handled quickly. Again, thank you for your time and have a great day

10/10 - 훌륭해요

Isaac

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice wuiet place with easy booking
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 26일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

8/10 - 좋아요

Adela

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was stuffy walking halls a little smelly, old looking and you can tell lots of Smokers stay here. Overall quiet.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
Hotel is ok. A place to rest your head but very basic and bare bone. The staff was very nice and accommodating however which was a bonus. The complimentary breakfast is also nothing to write home about but hey, it’s free.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 23일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

8/10 - 좋아요

Esmeralda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No me agrado que el depósito no lo acepten en efectivo
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 22일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that for the most part you enjoyed your stay with us. We understand your concerns and appreciate the feedback, we are looking into improving our hotel and this is just the kind of feedback we need. Again, thank you for your time and have a great day.

2/10 - 너무 별로예요

Adam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dissatisfied with the hotel and Expedia. Will. Never again. Worst experience ever
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 21일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

10/10 - 훌륭해요

Niel Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 20일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Got woken up at 1:30 am by another guest knocking on my door to open up when i made it clear to him that he had the wrong room he was aggressive that he had the right room i called front office and did not got a answer unitl 6am
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 20일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

8/10 - 좋아요

Margarita

좋아요: 숙박 시설 상태 및 시설
Excelent everything close by
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 20일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

10/10 - 훌륭해요

Genaro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
the only thing i don't like the smell of Marijuana coming out of someone's room don't know who or i would of called the front desk
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 20일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

8/10 - 좋아요

Helen

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was wasn't as attentive while checking in and security was on their personal phone watching videos. Furniture and decor is outdated.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 18일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that for the most part you enjoyed your stay with us, We understand your concerns and appreciate the feedback, we are looking into improving our hotel and this is just the king of feedback we need. Again, thank you for your time and have a great day.

8/10 - 좋아요

Tuong

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Old building, some smell from the rug. Staff is very nice. Thank you!
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 18일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that for the most part you enjoyed your stay with us, We understand your concerns and appericate the feedback, we are looking into improving our hotel and this is just the king of feedback we need. Again, thank you for your time and have a great day.

8/10 - 좋아요

Patricia

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The beds are low and need better box spring. The toilet tank lid did not fit. The hotel room need to be updated and invest in soundproof windows
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 18일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that for the most part you enjoyed your stay with us, We understand your concerns and appericate the feedback, we are looking into improving our hotel and this is just the king of feedback we need. Again, thank you for your time and have a great day.

6/10 - 괜찮아요

Antonio

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 18일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

2/10 - 너무 별로예요

Citlalli

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish I had double checked before booking because I thought this was the place in Anaheim. The only nice thing about this place would have to be the shuttle that takes you to and from Disneyland. This place is run down, the rooms have stains on the walls, the mirrors, the floors, the mattresses. The free breakfast is okay at best, the eggs were smothered in butter, and the only other options to eat were, waffles, bread, cereal, and apples. Because meat they only serve on the weekends. You must ask for room service because they don’t just automatically do it. We asked for room service, the girl noted it down. When we came back our room was not clean. Place was cheap, but not worth it.
2024년 3월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 18일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

2/10 - 너무 별로예요

Sheila 님, Stevensville

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is literally falling apart. The smell of our room was horrendous, and the carpet was sticky. I wore my socks for about 20 minutes barely moving around and they were filthy. Cracked tile, caulking in every color, shredded wallpaper, and clean, but yellowed bedding. No one cleaned our room while we were there for three days. The photos in the advert made me think it was better than it was. So disappointed. Only redemption is the staff and the shuttle. If I owned this I wouldn't stay there.
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 15일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Best Thing I loved about this hotel Is the Beds Are Heavenly. The transportation to and from DisneyLand was excellent< Great Drivers.
2024년 3월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 18일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

10/10 - 훌륭해요

Dolores

2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 14일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

2/10 - 너무 별로예요

Julie-Ann

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures on website needs to be updated.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

6/10 - 괜찮아요

Amanda

가족 여행
좋아요: 직원 및 서비스
Here is my honest review of my first stay at HoJo Fullerton. Pros: - free shuttle to the park - free breakfast - free parking - very affordable pricing - our room was clean. Sheets & towels were clean. Cons: - no clear signage that it was the Howard Johnson (it’s next to the Holiday Inn. - the window in our room (205) was open when we came in and would not close completely. - the bathroom light stopped working half way into our 2 night stay. - the hallways are musty and as I walked to the ice machine noticed a lot of wallpaper peeling, water damage on the ceilings, and carpets that needed vacuuming. - the shuttle seating is limited, make sure you get in line about 20 min before the shuttle leaves, its first come first serve and only goes to the park once per hour. Overall the stay was fine. The front desk was friendly, the breakfast was decent. Would we stay here again? Maybe. For the price, it wasn’t bad but if you’re picky, I’d suggest finding another place.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you very much for taking time out of your day to let us know how your stay was with us, we appericate the feedback and will address these issues with our staff and to do better in future. We are happy to see that you enjoyed our shuttle service and that our staff was friendly to you. We do hooe to see you in the future and again thnak you for your time, have a great day.

2/10 - 너무 별로예요

Maricella

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was gross, not clean, it smelled awful. The walls had holes in them the bathroom wasn’t clean, the carpets needed cleaned and the appearance of the hotel was old and outdated
2024년 3월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we woiuld have hoped for. We strive to make every guest feel at home and when we don't do that, we take that to heart more than anyting. We appericate your feedback and we will address these issues with our team. Again, thank you for your time and have a great day

8/10 - 좋아요

Jowanna 님, LAS VEGAS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was going to Disneyland for weekend and we picked this hotel for its free parking, free shuttle to the park and free breakfast (which has hot options on the weekends. All of that was great. Unfortunately, their little parking lot is SO tiny and the spaces are SO narrow that im sure my car got dinged several times. Also, we were there during some kind of convention, so those people were VERY loud in conference room as well as courtyard. Be warned - since this hotel does provide Disney conveniences, there are a TON of children, so expect their noise. Some family was letting theirs run down the hallways at some ridiculous time when people are trying to sleep. Would I stay again? Yes, BUT I would ask for a room NOWHERE near conference rooms
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and have a great day.

4/10 - 별로예요

FERNANDO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No limpian las habitaciones sin que se lo pidan, son muy antiguas y poco cuidadas, mucho ruido de la autopista lo que dificulta el sueño
2024년 3월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay with us. We strive to make every guest feel at home and when that doesn't ahppen we take these concerns to heart. Again, thank you for your time and have a great day.

4/10 - 별로예요

Ashley

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not the best experience
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

10/10 - 훌륭해요

Cristian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación y muy buena instalación
2024년 3월에 6박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

8/10 - 좋아요

Valeria

좋아요: 청결 상태, 직원 및 서비스
Good price, everything ok
2024년 3월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 9일
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

2/10 - 너무 별로예요

Joshua

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was dirty with stains on carpet and room was loud
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 9일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

2/10 - 너무 별로예요

Avory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk lied about not having water because I’m black and also was rushed out of hotel 3 hours before check out they were knocking on the door.
2024년 3월에 1박 숙박함
답변 제공: Assitant Genernal Manager 님, 2024년 3월 8일
Thank you very much for taking time out of your day, to let us know how your stay was with us. We are very sorry that you didn't enjoy your stay, our front desk doesn't give out waters and we do apoloigze for the invconevince. Again, thank you very much for your time and have a great day.

6/10 - 괜찮아요

Darryl

I had a nice stay they had to fix the toilet seat when I checked in.
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 7일
Thank you very much for taking time out of your day to let us know how your stay was with us, we gald to see that we gave you the best service possible, Again, thank you for your time and have a great day.

8/10 - 좋아요

Ana

2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 27일
Thank you for taking tinme out of your day to let us know how your stay was with us, We are happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home and we are gald to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you in the future.

8/10 - 좋아요

Christina M.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms are clean.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 7일
Thank you very much for taking time out of your day to let us know how your stay was with us, we gald to see that we gave you the best service possible, Again, thank you for your time and have a great day.

6/10 - 괜찮아요

Pedro

가족 여행
별로예요: 숙박 시설 상태 및 시설
Tiene transporte gratis a Disney
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 7일
Thank you very much for taking time out of your day to let us know how your stay was with us, we gald to see that we gave you the best service possible, Again, thank you for your time and have a great day.

2/10 - 너무 별로예요

Alaeldean

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unclean and refused to refund my money for early checkout
2023년 12월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 8일
Thank you very much for taking time to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as would have hoped for. Again, thank you verym uch for yout time and have a great day.

8/10 - 좋아요

Erica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 3 nights and everything went well. The hotel offers complementary breakfast (eggs, apple, yogurt, sausage, juice, milk, coffee, pancakes, cereals…). They also have a shuttle, we used to go to Disneyland park. Hot water, bed was ok, they have iron too. If you want to clean the bedroom you have to let them know 24h prior.
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 8일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay and that our staff gave you the best service as possbile. Again, Thank you for your time and have a great day.

10/10 - 훌륭해요

María

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 8일
Thank you for taking time out of your day to let us know how your stay was with us and also that our staff gave you the best service possible. Again, thank you very much for your time and we look forward to having you as a guest in the future

2/10 - 너무 별로예요

Oved

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 8일
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry your didnt' enjoy your stay has much as we would have hoped for. Again, thank you very much for your time and have a great day.

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien
2023년 12월에 6박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 8일
Thank you for taking time out of your day to let us know how your stay was with us, I am gald to see that you enjoyed your stay and that our staff gave you the best service possible. Again, thank you for your time and we look forward to seeing you again