발코니 전망

서프 시티 인 - 시일 비치 피어 근처 여행 후기

2 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 855개 이용 후기 중 378개" "
평점 8 - 좋아요. 855개 이용 후기 중 287개" "
평점 6 - 괜찮아요. 855개 이용 후기 중 115개" "
평점 4 - 별로예요. 855개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 855개 이용 후기 중 42개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was very comfortable to stay in. Very clean and nice area. Would recommend and stay here again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Nicole,We are elated to hear that you enjoyed your stay with us and found our hotel to be comfortable and clean. It is wonderful to know that you would recommend us to others and that you would consider staying with us again in the future! Thank you for sharing your positive feedback with us!

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the best hotels in Southern California.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Ronald,We are thrilled to hear that you enjoyed your stay with us! Your feedback is appreciated as we strive to provide exceptional service to all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team.

2/10 - 너무 별로예요

Lindsay

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a secure door at the base of the stair case, which is a good safety precaution for guests, but the door slammed shut throughout the entire night. There was no chance for sleep, even being on the second floor. It was very loud, startling, and disruptive. No sleep was had. Reviews were misleading. No amenities or reconciliation for the night long - slamming door.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Lindsay, We apologize for the inconvenience caused by the noise from the stairwell door. Our team values guest feedback to make necessary improvements. Please contact our management directly to address your concerns and for any further assistance regarding your recent stay.

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a very cozy hotel that is quite and clean.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Ronald,We are glad to hear that you found our hotel cozy and clean. We aim to provide a peaceful environment for all our guests to enjoy. If you have any further feedback or suggestions, please feel free to contact us directly. Thank you for sharing your experience with us.

4/10 - 별로예요

Kristine 님, Surprise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room felt like the traffic on PCH was coming right through our room. The entrance door to the steps leading up to the rooms was very heavy and slammed shut any time anyone went in and out. It would startled us every time the door slammed shut. There were no table lights in the room. If you wanted to turn on a light in the middle of the night you had to turn on the ceiling flood lights. There was no place to sit other than on the bed. The only positive thing about the place is that we were refunded 2 days after the first night.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Kristine, We regret to hear about the disturbances you experienced during your stay. We appreciate your feedback regarding the heavy entrance door and the lack of table lights in the room. We will communicate your concerns to our management team for further review and improvement opportunities. Thank you for highlighting the positive aspect of your refund process.

10/10 - 훌륭해요

Jamie 님, Huntington Beach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love staying here
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Jamie,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back for another excellent experience in the future.

10/10 - 훌륭해요

Kelly

The room was nicely remodeled and clean. Beautiful jacuzzi tub. Fun area, great bars to walk to. Check in was easy. No working vending machines, so bring your own drinks and snacks.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kelly, We are delighted to hear that you enjoyed the remodeled room and the jacuzzi tub during your stay. It's wonderful that you found the location to be vibrant with great nearby bars. We appreciate your feedback regarding the vending machines, and we apologize for any inconvenience caused. Your suggestion to bring personal drinks and snacks is duly noted for future visits.

2/10 - 너무 별로예요

Maybelline

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No elevator Iam elderly and they put me on 3rd floor They charged a $150 deposit hold
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Maybelline,We apologize for any inconvenience regarding the stairs. Our team is available to assist guests with special requirements. The deposit hold is a standard procedure to cover any incidentals. Feel free to reach out with any further concerns.

10/10 - 훌륭해요

Jamie 님, Huntington Beach

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wet nice place to stay. Rooms are really nice
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jamie,We're delighted to hear you enjoyed your stay with us and found our rooms to be of high quality. Your positive feedback means a lot to us. Thank you for choosing our hotel for your accommodation needs; we hope to welcome you back in the future.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, affordable, good location.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Thomas,We appreciate your positive feedback on the cleanliness, affordability, and location of our hotel. Thank you for taking the time to share your experience with us.

10/10 - 훌륭해요

Alfred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was pleasant to deal with! The room was remodeled and clean and had all amenities we needed!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Alfred,We are delighted to hear that you had a positive experience with our staff and enjoyed your stay in one of our newly remodeled rooms. Your comfort and satisfaction are our top priorities, and we strive to provide all the amenities you need for a pleasant stay. Thank you for your kind feedback, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ronald

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Ronald,We are thrilled to hear that you had an exceptional stay at our hotel! We look forward to welcoming you back soon for another fantastic experience.

10/10 - 훌륭해요

Kristyne Amick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a hidden gem. From receiving a text from Management asking when arrival time was expected to a nicely renovated, exceptionally CLEAN room with high quality towels and freshly laundered bedding it was a complete surprise but very much appreciated! I would definitely recommend Surf City Inn!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Kristyne Amick,We are thrilled to hear that you had such a positive experience during your stay at Surf City Inn. Your kind words about our renovations and cleanliness mean a lot to us. Thank you for recommending our hotel and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Rebecca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, felt safe, and the room was clean and neat!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Rebecca,We are delighted to hear that you found our hotel quiet and clean during your stay. Your comfort and safety are our top priorities, and we are glad that you enjoyed your experience with us. Should you have any future concerns, please do not hesitate to reach out.

10/10 - 훌륭해요

Rolando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and very clean.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Rolando,We appreciate your positive feedback and are glad you enjoyed our quiet and clean accommodations. Your comfort is our priority, and we hope you had a pleasant stay with us.

8/10 - 좋아요

Mollie

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Mollie, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was very clean and cozy
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Ronald,We are pleased to hear that you found our hotel clean and cozy during your stay. Your comfort is our priority and we strive to maintain a high standard of cleanliness. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was super clean and cozy! Close to the beach and outings
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Ronald,We are delighted to hear that you enjoyed our clean and cozy accommodation, as well as our convenient location near the beach and local attractions. Your feedback is greatly appreciated. Thank you for choosing to stay with us.

8/10 - 좋아요

Briana

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Briana, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Deirdre

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
No ADA, no elevator no ramps stairs only and all rooms are upstairs
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Deirdre, We apologize for any inconvenience you experienced during your stay. We value all guest feedback to enhance our services. Your comments will be shared with the management team for further review and consideration. Thank you for taking the time to share your thoughts with us.

6/10 - 괜찮아요

Arlie B.

연인과의 여행
좋아요: 편의 시설/서비스
We are in our 70’s and have both had knee replacement surgery. There was not an elevator available which meant we stayed in the room for the evening.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Arlie B.,We regret to hear about your experience and apologize for any inconvenience caused. We value your feedback and will use it to improve our services. We recommend reaching out to the management team for further assistance regarding your concerns.

10/10 - 훌륭해요

ERIC

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms, views, and property, wonderful staff, and location, location, location! Loved it!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello ERIC,We are delighted to hear that you enjoyed our beautiful rooms, views, property, and staff during your stay, and that our location met your expectations. Thank you for sharing your positive feedback with us!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 16일
Hello Kevin,We are delighted to hear that you had a fantastic experience with us. It was our pleasure to have you as our guest, and we appreciate your positive rating. We strive to provide exceptional service, and for that, thank you for a perfect 5 rating. We hope to welcome you back in the future for another memorable stay.

10/10 - 훌륭해요

Daisy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous staff . Spacious and nicely furnished room. Great location.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Daisy,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our staff courteous and enjoyed the spacious and nicely furnished room. We're also pleased that our location was convenient for you. We appreciate your kind feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was right on PCH in Sunset Beach and just a short drive from Seal Beach. The room was clean and the bed was comfortable.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Ann,Thank you for choosing to stay with us and taking the time to share your positive experience. We're delighted to hear that you enjoyed our convenient location on PCH and found the room to be clean and the bed comfortable. We strive to provide a comfortable and enjoyable stay for all of our guests.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely find located snuggly between Huntington & Seal Beaches right on PCH. Shopping & Dinning locations within 5 minutes(drive). The room we stayed in was recently renovated. Fresh paint, flooring, and a brand new bed(on the firmer side very comfy). From our room, you could actually see a sliver of the waves crashing onto the beach. A beautiful stay, we will most definitely be back.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello Christopher,Thank you for taking the time to share your lovely experience at our hotel. We're glad to hear that you enjoyed the convenient location, the recently renovated room, and the comfortable bed. It's wonderful that you were able to catch a glimpse of the ocean from your room. We appreciate your kind words and look forward to welcoming you back on your next visit.

8/10 - 좋아요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Car noise
Room was close to highway so noise car noise came thru door
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Doris,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise from the nearby highway. Our team is committed to ensuring a comfortable stay for all our guests and we appreciate your understanding. We recommend requesting a room in a quieter location for future stays.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Cynthia,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further comments or feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future.

8/10 - 좋아요

NINA

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was nice and very clean, but this hotel is located right on PCH so the sounds of traffic are quite loud during the day
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello NINA, Thank you for choosing our hotel for your recent stay. We appreciate your compliment on the cleanliness of our rooms. We apologize for any inconvenience caused by the traffic noise during the day. We understand that noise levels can vary, and our location on PCH does mean that there may be some traffic sounds. We appreciate your feedback and will take it into consideration for future improvements.

8/10 - 좋아요

Lorraine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Lorraine,Thank you for choosing our hotel for your recent stay. We're glad to hear that you had a positive experience with us. Should you have any further feedback or comments, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Steve

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to hang and party in Sunset Beach
2024년 1월에 1박 숙박함
답변 제공: Ashani Shah 님, 2024년 1월 14일
Thank you Sir for sparing some of your valuable time for us.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is very clean and must be newly renovated. It’s nothing fancy but for the price you can’t beat it . Most of all, it’s very clean and well kept. Would recommend to anyone! Special Thankyou to Ashni, for her great costumer service
2023년 12월에 1박 숙박함
답변 제공: Ashani 님, 2024년 1월 14일
Thank you so much

10/10 - 훌륭해요

Aine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been staying in Long Beach for weekends for many years. I’m happy to have found this place, it suits my needs really well between convenience, price and comfort.
답변 제공: Manager 님, 2024년 1월 13일
Hello Aine,Thank you for choosing our hotel for your weekend stays in Long Beach! We're pumped up to hear that our property meets your needs in terms of convenience, price, and comfort. We truly appreciate your continued support and look forward to welcoming you back on your future visits to the city.

10/10 - 훌륭해요

Hurricane

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Hurricane,Thank you for choosing our hotel for your recent stay. We are delighted to hear that your experience with us was excellent. Your satisfaction is our top priority and we are thrilled that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

Ashley

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Ashley, We apologize for any inconvenience caused during your stay with us. We encourage guests to reach out to us directly with any feedback to ensure we can address their concerns appropriately. We appreciate your business and hope to have the chance to serve you better in the future.

10/10 - 훌륭해요

Kevin

연인과의 여행
For $100 a night don’t expect 4 or 5 stars but it is very clean and right between Seal and Huntington Beach. I would definitely stay here again when I come back. Staff was nice as well
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Kevin,Thank you for choosing to stay with us and for your positive feedback on our cleanliness and convenient location. We're glad to hear that our staff provided you with a pleasant experience. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Lena

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The Mom was rude at checkin to me. She called her daughter and the daughter was just as rude. Made me feel like they wanted me to leave. Housekeeper was kind
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Lena,Thank you for sharing your experience with us. We apologize if you felt any discomfort during check-in and appreciate your feedback regarding our housekeeping staff. We strive to provide excellent service to all our guests and will address your concerns with the appropriate team members.

8/10 - 좋아요

Valerie

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Valerie, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 - 좋아요

Frank

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Frank, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 - 좋아요

Christof

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was an ok place to stay. No complaints. Would've been nice to have coffee pot in the room or at least available somewhere in the hotel. But it was a short walk to the Luv coffee shop north on PCH.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Christof,Thank you for your feedback on your recent stay with us. We're glad to hear that you had an overall satisfactory experience. We appreciate your suggestion regarding the coffee pot in the room and will forward it to the appropriate team for future consideration. We hope you enjoyed your visit to Luv coffee shop and we look forward to welcoming you back in the future.

8/10 - 좋아요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great value and location
Comfy bed good shower.. late night access door or working in front Needs some tidy up ..exterior but room is what counts and it was stellar
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Gary,Thank you for your kind review! We're glad to hear that you enjoyed the comfort of our beds and the quality of the shower in your room. We appreciate your understanding regarding the exterior, as we strive to prioritize the cleanliness and functionality of our accommodations for all guests. We hope to welcome you back for another stellar experience in the future.

10/10 - 훌륭해요

Leandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 9일
Hello Leandra,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a positive experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future!

6/10 - 괜찮아요

William

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel is OLD. The remodel is only shower tile and flooring. Low quality furnishings. But reasonably clean, staff was nice. About what we expected for the price.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello William, Thank you for sharing your feedback with us. We appreciate your kind words about our staff and commitment to cleanliness. While we understand your concerns about the hotel's age and furnishings, please know that we constantly strive to provide a comfortable stay within the given price range. We appreciate your understanding and hope to welcome you back in the future.

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Portions of the property have been updated and others have not. No elevator on the property, and one of the two exits is blocked at the bottom by construction trash. I would not have stayed here if I was with my family.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Robert, Thank you for sharing your feedback with us. We appreciate your thoughts on the property updates. We apologize for any inconvenience caused by the lack of an elevator and construction debris near the exit. We value your opinions and will take them into consideration moving forward.

8/10 - 좋아요

Aimiris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Aimiris,We're delighted to hear that you had a positive experience during your stay with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We value your feedback and are always striving to improve our guest experience.

6/10 - 괜찮아요

james

it was okay, just needed a bed for the night,
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello james,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that our comfortable beds met your needs. If there is anything else we can assist you with in the future, please feel free to reach out to us.

8/10 - 좋아요

Theo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Theo,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. We strive to ensure all our guests have a comfortable stay and we apologize for any inconvenience caused. Your comments will be shared with the relevant departments for further review and improvement. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great place to stay. Perfect Location.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello David,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay with us. Our prime location is certainly one of our standout features. We look forward to welcoming you back in the future for another wonderful experience.

8/10 - 좋아요

Ronald

출장 여행
좋아요: 숙박 시설 상태 및 시설
The motel is located on the Pacific Coast Highway where the traffic can be very loud. I asked the clerk to move from a front room to a back room away from the highway. Luckily there was a room available so the traffic noise wasn't too bad.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Ronald,Thank you for sharing your feedback with us regarding your recent stay at our motel. We understand that the noise from the Pacific Coast Highway can be challenging for some guests. We are pleased to hear that our front desk clerk was able to accommodate your request and move you to a quieter room. We appreciate your understanding and hope you enjoyed the rest of your stay with us.

8/10 - 좋아요

Björn

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nöjd
Var precis vad det utgav sig för att vara, rent och i bra skick.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Björn,Tack så mycket för att du har delat din upplevelse med oss. Vi är glada att höra att hotellet levde upp till dina förväntningar med renlighet och bra skick. Vi hoppas att du hade en trevlig vistelse och ser fram emot att välkomna dig tillbaka i framtiden.