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리젠시 모텔 오브 브레아 여행 후기

2.5 out of 5
리젠시 모텔 오브 브레아
723 S. Brea Blvd., Brea, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 202개 이용 후기 중 102개" "
평점 8 - 좋아요. 202개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 202개 이용 후기 중 20개" "
평점 4 - 별로예요. 202개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 202개 이용 후기 중 16개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

donghwan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good,clean
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 12일
Hello donghwan, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Joseph

가족 여행
Major issue: sexual moaning from above, left, and right for vast majority of the night and day. The desk said they will ask others to be quiet. Nothing changed, the moaning continued. Clearly, this place isn’t good for normal people looking for a temporary resting spot for a night or two. BE CAREFUL BRINGING CHILDREN HERE.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Joseph, We're sorry to hear about your experience. Guest comfort is important to us, and we encourage all guests to address any disturbances directly with our team during their stay. It's unfortunate to learn that the noise concerns from other guests were not fully resolved during your visit. Your feedback will be shared with the team for their awareness. Hope any future visits are more to your liking.

10/10 - 훌륭해요

Angie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room with everything you need to have a comfortable stay. Nice, big shower. Friendly staff and quick check in. Right down the street from Downtown Brea too. Would definitely stay again! 👍
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Angie,We're glad to hear that you enjoyed your stay with us and found our room amenities and location convenient. Our team strives to provide excellent service to all our guests. Should you have any future travel plans to Brea, we would be honored to welcome you back. Thank you for choosing our hotel!

8/10 - 좋아요

Adelina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The small size property has convenient guest laundry on the site, room is clean, close to high way and downtown, walkable to downtown area. Within 15 min drive to Disneyland and Knott Berry Farm.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Adelina,We're thrilled to hear you found our convenient guest laundry, clean rooms, and proximity to highways and downtown to your liking. It's great to know you found our location walkable to the downtown area and within a short drive to Disneyland and Knott Berry Farm. We appreciate your positive feedback on your stay with us.

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, close to everything! But bring your own soaps and shampoo, etc.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Shannon,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, quiet, and conveniently located. We appreciate your suggestion regarding personal amenities and will take it into consideration for future improvements. We hope you had an enjoyable stay and look forward to welcoming you back in the future.

8/10 - 좋아요

Conant

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Conant,We are thrilled to hear that you had a pleasant stay with us! Should you have any further details to share about your experience, please feel free to reach out to us directly. We hope to welcome you back soon!

10/10 - 훌륭해요

ELIDA

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello ELIDA,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!

2/10 - 너무 별로예요

Larry

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Larry, We are sorry to hear that your experience did not meet expectations. Please do not hesitate to reach out to us with any feedback you would like to share. We value your input and hope to welcome you back in the future for a better stay.

8/10 - 좋아요

william

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
owners were very nice. room was clean. easy parking-
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello william,We are pleased to hear that you found our team accommodating and the room clean during your stay. Our convenient parking is designed to make your visit as hassle-free as possible. Thank you for sharing your feedback with us.

6/10 - 괜찮아요

Kate

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Kate,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please reach out to us directly with any specifics to help us improve our services. We look forward to welcoming you back in the future.

8/10 - 좋아요

Velia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Velia,Thank you for choosing our hotel for your stay! We appreciate the positive rating and hope you had a wonderful experience with us. If you have any suggestions or further feedback, please feel free to reach out to us directly. We value your input and would love to hear from you.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Brea area
Location is good.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Dear Guest,Thank you for your feedback on our hotel's location. We strive to provide a convenient and accessible experience for our guests. If there is anything else you would like to share about your stay, please don't hesitate to contact us.

10/10 - 훌륭해요

Dustin

2023년 12월에 6박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Dustin,Thank you for picking our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean, modernized and quiet. Room was extremely spacious and featured a refrigerator and microwave. Check in was very easy.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Thomas,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you found our property to be clean, modernized, and quiet. It's wonderful that you appreciated the spaciousness of your room, as well as the convenient amenities like the refrigerator and microwave. We're glad that check-in was a smooth process for you. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 편의 시설/서비스
The bed moved and made a lot of noise. It may be broken. Room was missing the shower towels.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Aaron, Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will use it to improve our services. Please feel free to contact our management team directly to discuss your experience further.

10/10 - 훌륭해요

Edward 님, Gilbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quaint and quiet. Updated rooms are clean. Great value!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Edward,Thank you for sharing this rating to us, and we welcome you to visit us again anytime!

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very quie
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Allan,Thank you for sharing your experience at our hotel. We appreciate your feedback and are glad to hear that you found our property quiet. We strive to provide a calm environment for our guests' comfort. If there is anything else we can assist you with in the future, please let us know.

6/10 - 괜찮아요

Jem

좋아요: 직원 및 서비스
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Jem,We appreciate you taking the time to rate our hotel. If there is anything specific that we can assist you with or if you have any feedback to share, please feel free to reach out to us directly. We value your input and would like to ensure that we provide the best possible experience for our guests.

10/10 - 훌륭해요

Allan

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Allan,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. Should you have any further feedback or suggestions, we encourage you to reach out to us directly, so that we may continue to improve and provide exceptional service. We hope to welcome you back in the future for another memorable stay.

10/10 - 훌륭해요

Jason 님, Irvine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Jason,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a positive experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

4/10 - 별로예요

Pete

별로예요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Pete, We're sorry to hear that your stay with us didn't meet your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have experienced. We appreciate your time and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Theresa,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Mark 님, Seminole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable room. Great TV service. Great Wi-Fi service. Great shower. Comfortable bed. Quiet property. Suggestions: Could use a soap dish in shower. Could use a luggage rack in room. Could use hangars in room.
2023년 11월에 13박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Mark,Thank you for staying with us and for your valuable feedback. We appreciate your positive comments about our clean and comfortable rooms, great TV and Wi-Fi services, as well as the comfortable bed and quiet property. We will certainly take note of your suggestions regarding the soap dish, luggage rack, and hangers in the room to further enhance our guests' experience. We hope to welcome you back again soon.

6/10 - 괜찮아요

derrick

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello derrick, Thank you for your recent stay at our hotel. We appreciate you choosing us for your accommodation. If you have any specific feedback or concerns regarding your stay, please feel free to reach out to us directly. We value your input and would like to ensure a positive experience for all of our guests.

10/10 - 훌륭해요

Louis

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Louis,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back again in the future.

10/10 - 훌륭해요

Kai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice, clean room, bathroom, parking lot in a clean, quiet suburban area. About a 15’ walk to a nice downtown area in Brea with some good dining options. Minor points, mainly for feedback: - would be good to have coat hangers. - I think most people prefer led lights that are ‘warn/soft white’, not the bluish ‘daylight’ ones.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Kai,Thank you for choosing our hotel for your stay and sharing your feedback. We're glad to hear that you enjoyed the cleanliness of the room, bathroom, and parking lot, as well as the tranquility of our suburban area. We appreciate your suggestion regarding coat hangers, which we'll take into consideration for future improvements. Your preference for warm/soft white LED lights is duly noted, and we'll evaluate this to enhance the lighting experience for our guests. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Nathaniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are sizable, clean, and bed comfy
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Nathaniel,We appreciate your positive feedback regarding our spacious and clean rooms, as well as the comfortable beds. It's great to know that you found your accommodation satisfactory. We strive to maintain high standards of cleanliness and comfort for our guests. Thank you for sharing your experience with us.

8/10 - 좋아요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello ROBERT,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and we felt safe. There was a microwave, refrigerator, and WiFi. The heating and air conditioning was not modern enough to shut off when not needed; so we had to listen to it running all night (until we shut it off). There was no carpet on the floors and no blanket on the bed.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Eric,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and felt safe during your stay. We apologize for any inconvenience caused by the heating and air conditioning unit running throughout the night. Your comments will be shared with our team for further improvements. Additionally, please note that our rooms are designed with hardwood floors for cleanliness purposes. For future stays, please feel free to request an extra blanket from our front desk.

8/10 - 좋아요

Lisa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice and clean, and the check-in staff was helpful. The only issue we had was that there wasn't a towel rack/shelf in the bathroom nor any shelf surface in the shower. I had to put my toiletries on the shower floor and my towel was hanging outside across from the bathroom door. I don't like setting my clothes or towel on the toilet lid. I've never been in a motel that didn't have a towel rack in the bathroom which is the only reason why I'm giving it 4 stars.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 28일
Hello Lisa,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found the room clean and our check-in staff helpful. We apologize for any inconvenience caused by the absence of a towel rack and shelf in the bathroom. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back for a more satisfactory stay in the future.

10/10 - 훌륭해요

Engelbert

출장 여행
Great Staff always!!
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Engelbert,Thank you so much for your kind words! We're thrilled to hear that our staff left a positive impression on you during your stay. Providing excellent service is what we strive for, and we're glad that we met your expectations. We hope to have the pleasure of welcoming you back in the future for another great experience at our hotel.

10/10 - 훌륭해요

Osvaldo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Osvaldo,We are thrilled to hear that you had a wonderful experience during your stay with us! It was our pleasure to have you as our guest and we are delighted that everything met your expectations. We hope to welcome you back soon for another exceptional stay.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not comfortable or clean
It was a non smoking room, but had cigarette burn holes in the bed linens , no fitted sheet, just a flat sheet over the mattress. Stained pillows and sheets. Towels were thin and old. I saw 2 bugs in the room, a roach ran under the tv the night I checked in, and there was a cricket in the bathroom in the morning. I told the person I checked out with about both issues and he really didn't seem to listen or care. Gross place and I didn't sleep well.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Dear Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Miguel 님, Anaheim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hetvi is very kind, professional, and welcoming during check-in and checkout. Thank you Hetvi, you’re great!
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Miguel,Thank you for taking the time to share your experience with Hetvi! We greatly appreciate your kind words about her professionalism and welcoming demeanor. We will make sure to pass on your compliments to her. It was our pleasure to have you as our guest, and we hope to welcome you back again soon for another excellent stay.

8/10 - 좋아요

Justine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
If you’re looking for a quick cheap stay then it’s okay, it feels like an empty shell room. The beds are very noisy and so is the outside. You get what you pay for. The staff was kind
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Justine,We appreciate you choosing to stay with us and for taking the time to share your feedback. We strive to offer affordable accommodations while maintaining a comfortable experience for our guests. We apologize if the noise level affected your stay, as outside noise can be unpredictable. Nevertheless, we are glad to hear that our staff's kindness made a positive impression on you. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and peaceful hotel
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Joel,We're glad to hear that you found our hotel to be nice and peaceful. Thank you for taking the time to share your feedback. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Jeannette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was decorated so cute.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Jeannette,Thank you for your feedback regarding the hotel's cute decoration. We're delighted to hear that you appreciated our attention to detail.

10/10 - 훌륭해요

CHIAYING

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello CHIAYING,Thank you for sharing your exceptional feedback! We strive to deliver an exceptional experience to all guests and are delighted that we exceeded your expectations. We appreciate your support and hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Was clean and loved the updated rooms. Was also glad we could arrive a bit later as several other places didn’t allow that. Easy check in and good parking.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Dear Guest,Thank you for choosing our hotel for your stay. We're delighted to hear that you appreciated our clean, updated rooms and the flexibility with our late check-in policy. We pride ourselves on providing a seamless and efficient check-in experience, along with ample parking facilities. We hope you had a comfortable stay with us and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Miguel 님, Anaheim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Recency Motel in Brea is a very clean a great Motel. The King room is very spacious and well-furnished for a much comfortable stay. Bayvo does an amazing job during checking-in. Bayvo is very diligent and answers all your questions efficiently. Thank you for the great service Bayvo! I appreciate you and your kindness. I apologize if I misspelled your name.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Miguel,Thank you for taking the time to share your positive experience with us at Recency Motel in Brea. We are thrilled to hear that you found our King room spacious and well-furnished, ensuring a comfortable stay. We will pass along your kind words to Bayvo for the excellent service provided during check-in. We greatly appreciate your feedback and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Julie

가족 여행
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello Julie,Thank you for sharing your exceptional rating! We are thrilled to hear that you had such a fantastic experience during your stay with us. It truly means a lot to our team. We hope to welcome you back again in the future for another incredible stay.

6/10 - 괜찮아요

Jandy

별로예요: 직원 및 서비스
We were there for 3 days and we didn’t had towels to shower
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Jandy,We apologize for the inconvenience you experienced with the towels. Our team will address this issue promptly to ensure it doesn't happen again. Thank you for bringing it to our attention.

8/10 - 좋아요

Betty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was clean
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Betty,Thank you for your feedback! We strive to provide a clean and comfortable experience for all our guests.

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Mike,Thank you for your feedback. We appreciate your positive rating and are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon!

4/10 - 별로예요

Franco

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Franco,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

10/10 - 훌륭해요

Ana

연인과의 여행
좋아요: 편의 시설/서비스
Great room, tranquil and cozy
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Ana,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our room to be tranquil and cozy. We strive to provide a relaxing and comfortable experience for all our guests.

10/10 - 훌륭해요

Evette

좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Evette,Thank you for your excellent rating! We strive to provide the best experience for our guests. Hope to welcome you back soon!

8/10 - 좋아요

Lars

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Chair
Only one chair!!! Floor not recently mopped
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Lars ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Ashley,Thank you for your exceptional feedback! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon.

8/10 - 좋아요

margarita

좋아요: 청결 상태, 직원 및 서비스
Bathroom can use a deep cleaning
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello margarita,Thank you for your review and comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.