The check in/check out was very easy. All of the staff were great: professional, kind, courteous, and helpful. I liked the layout of the room I was in & that it had a full kitchen: plates, cups, glasses, silverware, and some other utensils. Bed mattress was good (hate a mushy mattress), good pillows, linens, and the room was clean. Only downside in the room I was in, was low water pressure in the shower. Everything else was great and I would stay there again.