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모텔 6 애너하임, 캘리포니아 - 컨벤션 센터 여행 후기

2 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1002개 이용 후기 중 219개" "
평점 8 - 좋아요. 1002개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 199개" "
평점 4 - 별로예요. 1002개 이용 후기 중 149개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 208개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Janghyun

좋아요: 직원 및 서비스
별로예요: 객실의 편안함

10/10 - 훌륭해요

Irma veronica

가족 여행
좋아요: 편의 시설/서비스
Muy buen servicio
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Tony

별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Gerardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
En general bien.
En general buen hotel por la cercanía a Disney. Pero no tiene para desayunar algo rápido. Las camas no son muy confortables. Para el costo creo que si debería considerar por lo menos el desayuno continental.
2023년 12월에 4박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Rosette

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was clean and spacious. Bathroom a bit tight. But room has a smell
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 - 좋아요

Ryan

가족 여행
좋아요: 청결 상태, 객실의 편안함
I don’t know if they sold the motel after new year, but we were the only ones staying there
2023년 12월에 5박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Faanoa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My mom and dad stayed at the same time and found 3 live bed bugs in their bed. The hot water didn’t work for over 12 hours, the door didn’t seal properly and my socks were gray after walking around on the floor.
2023년 12월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Traveler,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 - 별로예요

Monita

별로예요: 청결 상태, 숙박 시설 상태 및 시설
On the floor so dusty. When I turn on air conditioner blowing out the dust. The bathroom door broke.
2023년 12월에 3박 숙박함

4/10 - 별로예요

Germán

Busque mucho mi reserva con el numero que me otorgaron y no apareció, por lo mismo no fui por que no respetaron mi reserva.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hola Germán,Gracias por compartir tu reseña. Nos gustaría disculparnos por el malentendido que pudo haber ocurrido durante su reciente estadía con respecto a sus problemas de reserva. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

8/10 - 좋아요

ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 1일
Dear ana,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

EDWIN A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 30일
Dear EDWIN A,Thank you for the 10 out of 10 rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

2/10 - 너무 별로예요

Darren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s a no from me
Smallest hotel room every stayed in Location is good for the strip Moldy room
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 30일
Dear Darren,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

10/10 - 훌륭해요

Michelle

Employees very friendly
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 26일
Dear Michelle, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Please visit us again.Sincerely, Hotel Manager

8/10 - 좋아요

Jade

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
5 person trip
For being just a place to sleep it was good, there was a lot of empty space which could have been used for a table. There was no hair dryer unfortunately. It comfortably fit 5 people in one room.
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 23일
Dear Guest,Thank you for the review. I am pleased that you had a good experience with us. Guests who trust us with their business are usually satisfied and happy. Every day we take committed actions to ensure that we are the best hotel in the area. Our goal and aim is to make your next visit with us overwhelmingly positive. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear Jesus,Thank you for the stay at our hotel. We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel. Please visit us again.SincerelyHotel Manager

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear Angel,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 - 좋아요

Ralph

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Ralph,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

2/10 - 너무 별로예요

Sara

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This priority is beyond disgusting! Spiders and roaches! Dirty walls and floors and mold in the shower! Manager and staff on duty are RUDE and unprofessional. No towels, no soap and lights were broken! Trash cans over flowing and trash in the parking lots
답변 제공: Hotel Manager. 님, 2023년 11월 14일
Dear Guest,Thank you for writing the review. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Overall a good place to spend a couple nights
Very close to Disneyland. Service was very friendly. However, the beds were a bit stiff for my liking but some of my family members liked that. I would stay here.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear Cynthia,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our proximity to Disneyland and our friendly service met your expectations. We appreciate your honest feedback about the beds. We understand that preferences can vary, and we're glad to know that despite the beds being a bit stiff for your liking, some of your family members found them comfortable. Your recommendation means a lot to us, and we would be honored to welcome you back on your next visit. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jamell

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 8일
Dear Jamell,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 - 훌륭해요

Tina

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 24일
Dear Tina,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Austin,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

4/10 - 별로예요

thanya

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear thanya,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

6/10 - 괜찮아요

Jean Philippe

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not really clean
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 28일
Dear Guest,Thank you for writing the review. It's nice to see that you had an overall good experience. We apologize that the cleanliness concern made your stay undesirable. We’re always working to get better. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.

8/10 - 좋아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 8박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 26일
Dear Laura, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love that it has free parking. And it's about a 20 minute walk to disneyland. Easy check-in process and the room was spacious and clean. I do wish there was a blow dryer and a coffee pot in the room though.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 17일
Dear Angela,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

Courtney

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 17일
Dear Courtney,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

4/10 - 별로예요

Ricki

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was not very clean and the AC unit made a terrible noise all nice. Sounded like it was going to fall apart.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 17일
Dear Ricki,We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely,Hotel Manager

10/10 - 훌륭해요

Arazeli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel no issue!!!
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 17일
Dear Arazeli,Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

2/10 - 너무 별로예요

Gabriela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay
Dirtiest hotel I have ever stayed at ….. would NOT recommend!!!
How could they not see the filth on the walls ?
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Gabriela,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

2/10 - 너무 별로예요

Martha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing I liked was the accessibility to stores in the area and distance to Disneyland. I brought to the attention of the manager that they had roaches which I have pictures of in the room. They offered to move us to another room or give a discount and I did go with a discount but saw roaches all 3 nights and crickets. Beds were extremely hard. It was just not a comfortable experience. Will never be staying there again.
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Martha,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Please visit us again.SincerelyHotel Manager

10/10 - 훌륭해요

Kayla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 13일
Dear Kayla,Thank you for your kind review. I’m glad you had a good experience with us. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time.Sincerely,Hotel Manager.

8/10 - 좋아요

Vindy

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 1일
Dear Vindy, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

2/10 - 너무 별로예요

Michael

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 13일
Dear Michael,Thank you for the review.Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

4/10 - 별로예요

Rebecca

좋아요: 직원 및 서비스
별로예요: 청결 상태
Not the best hotel but the location was good
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 9일
Dear Rebecca,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 9일
Dear Teresa,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Everything was great and was truly impressed
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 8일
Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

MARK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 8일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

leencey

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
This hotel was convenient close to Disneyland . But the property is older the bathrooms need more cleaning and maybe and update. The room worked for an over night trip but didn't feel cozy
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 6일
Dear leencey,Thank you for your feedback and for choosing our hotel for your Disneyland trip. We appreciate your comments about our convenient location. We understand your concerns about the property's age and the need for updates. We'll take your input seriously and work on improving our facilities to create a cozier and more comfortable atmosphere for our guests. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 2일
Dear Robert,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Zenaida

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was SUPER dirty!! There was blood stains on the walls,the beds were dirty and also had blood, the floor was so dusty and lookedlike they hadn't mopped or swept in about a month, mold in the restroom, the beds felt like we were sleeping on box springs, a/c didn't work. If i could get my momey back, I WOULD!!!!!!
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 26일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Ivan

2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 27일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

2/10 - 너무 별로예요

Lauren

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were crickets and dead beetles in the unit. I would like to request a refund
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 22일
Dear Lauren,We're sorry to hear that you had a negative experience during your stay with us. We have a vigorous pest control program and can assure you that no insects are in our rooms. Please know that we take all guest concerns seriously and would appreciate the opportunity to investigate the situation and come to a resolution. We hope to have the chance to improve your experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

AMEX

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 18일
Dear AMEX,Thank you for the perfect score! We're thrilled that you had a flawless experience with us. If you ever have any specific feedback or requests in the future, please don't hesitate to share. We can't wait to provide you with another exceptional experience during your next visit.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Diane

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tub had hair,sheets dirty also with hair,died crickets, no iron and no blow dryer. Never staying there again. Very bad experience!
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 15일
Dear Guest,Thank you for your stay. I am sorry for the bad experience due to the cleanliness issue. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 14일
Dear Natalie,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 - 훌륭해요

Sahiry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 14일
Dear Sahiry,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 5-star rating. Please visit us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Sahiry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 12일
Dear Sahiry,We were pleased to know that you enjoyed an excellent stay at our hotel. We are dedicated to giving our guests the finest service possible. Your five star review are an affirmation of our efforts, which encourage us to continue doing our best for you. We hope to see you again soon!Sincerely,Hotel Manager

4/10 - 별로예요

Cory

별로예요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 5일
Dear Guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience you experienced. Your satisfaction is important to us, and we take your comments seriously.If you have any specific concerns or suggestions for improvement, please feel free to share them with us. We value your input and will use it to make necessary improvements.We hope you will consider giving us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager