아침 식사 및 저녁 식사 제공

호텔 페라 애너하임, 어 더블트리 바이 힐튼 여행 후기

4 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 2240개 이용 후기 중 1126개" "
평점 8 - 좋아요. 2240개 이용 후기 중 483개" "
평점 6 - 괜찮아요. 2240개 이용 후기 중 254개" "
평점 4 - 별로예요. 2240개 이용 후기 중 179개" "
평점 2 - 너무 별로예요. 2240개 이용 후기 중 198개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

JUNGEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2023년 11월 12일
We are so glad you had such a great experience at our hotel! We were happy to read that your experience with us was nothing short of spectacular and that you truly enjoyed all aspects of your stay. It is always hugely gratifying for everyone to know when their efforts have paid off. Thank you again for taking the time to review your recent stay, and we look forward to the pleasure of welcoming you back.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Yuna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe place, nice
답변 제공: Doubletree by Hilton Anaheim Orange County 님, 2023년 1월 24일
Thank you for taking a moment to share your experience. We are happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 - 괜찮아요

YUNMI

출장 여행
soso
처음 체크인 할 때 청소되지 않은 방을 받았어요. 주차비도 유료고 일 때문에 와이파이를 좀 많이 썼는데 추가 결제 됐어요
2022년 12월에 3박 숙박함
답변 제공: Doubletree by Hilton Anaheim Orange County 님, 2023년 1월 5일
Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us and it will further assist us in raising our high levels of service. While we do our best to always deliver a great experience, it appears we missed the opportunity to exceed your expectations during your stay. I truly apologize that we fell short of our promise. However, we do hope that you will join us again when you return to the area.

2/10 - 너무 별로예요

jaehee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Hotel Mgt, DoubleTree by Hilton Anaheim - Orange 님, 2022년 4월 29일
We truly appreciate your review. We pride ourselves on offering signature experiences, so I apologize for the missteps you encountered. We’re always seeking out ways to improve our guests’ experience, and feedback like this helps us do this, so I appreciate you sharing this with us. As a valued guest, and we would be pleased to have another opportunity to showcase our true hospitality.

6/10 - 괜찮아요

CO. LTD

출장 여행
출장용으로 저렴하게 사용했습니다. 직원들 서비스는 너무 좋았습니다
2021년 12월에 4박 숙박함
답변 제공: Hotel Mgt, DoubleTree by Hilton Anaheim - Orange 님, 2021년 12월 30일
It was a pleasure to be of service! I'm so pleased to hear that you had an enjoyable stay and that our staff provided excellent customer service. Thank you for taking time to review your visit and kind rating. We hope you will stay with us again soon!

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 3월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 23일
Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

2/10 - 너무 별로예요

Bradley

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Booked for just 1 night after getting engaged to my fiancée because I surprised her with Disneyland tickets the next day. We arrived late in the evening, checked in, only to find our room a complete mess. Dirty food dishes everywhere with towels and sheets on the floor. We legitimately thought someone might still be in the room. Went downstairs and waited an hour for them to confirm that we weren’t lying (for some reason) and then try to find us a new room because apparently “they overbooked us tonight and there were no more rooms”. When asked how they could let our room be in that state all they had to say was that it was “a housekeeping issue” The only place they were able to put us was a 2-double bed room, as opposed to the single king bed room I had reserved. Considering this was for the night of our engagement this was unacceptable. We are currently in the process of trying to reach hotel management for compensation. Completely shameful that a Hilton branded hotel would be this disorganized and frankly, a mess.
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 23일
Please accept our heartfelt apologies for any dissatisfaction with your recent stay. We strive to provide all our guests with exceptional experiences, and we regret that we fell short in your case. Ensuring a positive first impression is fundamental to us, and we apologize if we did not deliver on this aspect. Your feedback is important to us, and we will use it constructively to improve our services.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Sophia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my favorite properties, will definitely be going back
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 23일
Your positive rating brightened our day! We're delighted that you had a memorable stay with us, particularly appreciating our prime location. We understand the importance of convenience and accessibility for our guests, and we're thrilled that our location met your needs. Thank you once again, and we eagerly await your return to enjoy our great location once more.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Larry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 23일
We are profoundly grateful for your remarkable rating! Your 5-star feedback is a badge of honor for our persistent efforts to deliver outstanding service. Your satisfaction is our inspiration, and knowing we've met your expectations brings us immense joy. We are eager for your next visit, determined to make it even more unforgettable and rewarding.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Jeannine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 23일
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well-updated older hotel. Good restaurant, with nice rooms, a good bar, a good pool, and an outside patio area.
2024년 4월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 23일
Thank you for rating your stay with us. We're happy to learn that you had an enjoyable experience at our hotel and that our property suited your needs. Guest satisfaction is at the heart of everything we do, and we're grateful for your positive feedback. Your comments will be passed on to our team members who helped ensure your comfort. We look forward to your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Liked the shampoo and conditioner that are provided. Overall, i give it a high five!
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 21일
It brings me great joy to learn that you had a truly enjoyable experience at our hotel. Our team takes pride in providing exceptional service and ensuring that all our guests' needs are met. We are delighted to learn that their attentiveness was recognized and that you thoroughly enjoyed every aspect of your stay. Your positive feedback will be shared with our team, as they deserve commendation for their exceptional contributions towards your overall experience. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 21일
We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

4/10 - 별로예요

Aman

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 4월에 2박 숙박함

8/10 - 좋아요

Bellinda

출장 여행, 가족 여행
좋아요: 청결 상태
Enjoyed my stay
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 21일
We are glad to know that you had an amazing stay with us and your thoughtful words are truly inspirational. It was beyond gratifying to learn that everything from our beautiful location to our impeccable hospitality was so thoroughly enjoyed. Extraordinary experiences should begin from the moment you arrive to the moment you depart and we are happy to hear you encountered this. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

4/10 - 별로예요

Katonya

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room I reserved deluxe premium king size bed was not available at the 4pm check-in time I was asked if I could drive around to give them time to finish. Front desk said they were running behind but never gave me a courtesy notice. I was given a double with queen size beds with a very nice view I was also told fireworks would be at 9:30pm there were none. The parking meters machines need to be replaced. Overall the location was really nice and seemed to be a very nice safe area
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 21일
I regret to learn that your stay with us was not the flawless experience we promised. We're committed to giving our guests nothing but the best - with exceptional service, immaculate rooms, and unforgettable experiences. We take great pride in the culture we've created and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and memorable experience. Our hotel management team will carefully review your stay and assess every aspect in detail. I understand that we failed to live up to our promise, and for that, I sincerely apologize. I hope you will give us the opportunity to make it up to you in the future.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 - 괜찮아요

Alondra

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very nice but housekeeping didn’t stop by at all during the 3 nights we stayed there. My husband had to go find her to see if we could give her any of our trash since it had been sitting there all day while we were out. He ended up finding somewhat else to throw it away as she was talking on her cellphone in another room and couldn’t hear him trying to get her attention.
2024년 4월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 21일
Thank you for sharing your feedback on your stay with us. Your rating helps us improve and maintain our high service standards. We regret any inconveniences experienced during your stay. Our goal is to offer an inviting, comfortable, and bespoke guest experience. Please be assured that your comments are integral to our continuous improvement efforts. Despite these aspects, we're pleased to know that you enjoyed the remainder of your stay. We're grateful for your patronage and look forward to a future chance to fully reveal the true quality of our property.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Edgar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad for the price Nice hotel
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 21일
We cannot thank you enough for your glowing review of our property! We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all guest expectations. We always pride ourselves on being able to provide an environment in which our guests can relax and truly feel special. We thank you for your patronage and sincerely look forward to hosting you comfortably again in the not too distant future.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Ciclaly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place !
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
What a delightful review! We're honored by your outstanding rating and thrilled to have met your expectations. Your feedback will serve as encouragement for our team to maintain our high standards. Rest assured, we will continue to go above and beyond to ensure your next stay is just as exceptional. We eagerly await the opportunity to welcome you back for another memorable experience at our property!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Xiomara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was nice the only inconvenience is they charge you for parking, water, and internet.
2024년 4월에 4박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
Your outstanding rating warms our hearts! We're thrilled to hear that our service and product quality left such a positive impression on you. Our team will be overjoyed to receive your fantastic feedback. Your commendation will be shared with them, serving as motivation for their continued dedication. We eagerly anticipate the opportunity to welcome you back soon for another exceptional stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Salvador

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 - 괜찮아요

Alexander

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Average experience I guess, but I’m not sure if all floors have the same issue I had. I only stayed one night but the entire time the hotel room smelled liked sewage.
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
I was disappointed to read that we did not meet your expectations. It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Please be assured your feedback is important to us and will be used to ensure we are always refining and expanding the service we deliver our valued guests. However, it sounds like the rest of your stay was enjoyable! I am so glad you chose us for your stay. I hope you can give us another chance in the future to show you how wonderful our property really is.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 21일
I am delighted to receive your review and to learn that you felt welcomed and pampered during your stay with us. Your feedback is an amazing compliment, thank you! It really is marvelous to hear how much you enjoyed the service and personal attention from the staff. Your patronage is hugely appreciated and I do hope we will have the pleasure to warmly welcome you back again. Please feel free to let us know if we can be of any assistance at that time.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Alan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would have given it a higher rating but the Expedia site had free breakfast included and that was not the case. the only options were an internal Starbucks and their restaurant - very expensive
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
Your excellent rating means a lot to us! We're thrilled to hear that you had a memorable stay with us, particularly enjoying our great location. We understand the importance of offering a prime location for our guests, and we're delighted that you found ours convenient. Thank you once again, and we can't wait to welcome you back to enjoy our fantastic location on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Rolisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
Thank you for your glowing rating! We're delighted to hear that you had a memorable stay with us, especially appreciating our great location. Providing a convenient and desirable setting for our guests is essential, and we're thrilled that you found our location convenient. We look forward to hosting you again soon and offering you the convenience of our prime location.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Cac

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom was a little dark and poor water pressure. But otherwise everything’s good ❤️
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
We're grateful for your positive rating! It's wonderful to hear that you had a memorable stay with us, particularly enjoying our great location. We understand that a prime location adds value to our guests' experiences, and we're thrilled that you appreciated it. Thank you once again, and we eagerly await your return to experience our fantastic location once more.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Mario

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
Thank you for your excellent rating! We're delighted to hear that you had a memorable stay with us, particularly appreciating our great location. We understand that a prime location enhances the overall guest experience, and we're thrilled that you found ours convenient. We look forward to hosting you again soon and offering you the convenience of our fantastic location.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

George 님, Chula Vista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 19일
Your outstanding rating brightened our day! We're thrilled to hear that you had a memorable stay with us, especially appreciating our great location. Providing a convenient and desirable setting for our guests is crucial, and we're delighted that our location met your needs. Thank you once again, and we can't wait to welcome you back to enjoy our prime location on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Rimbun Feric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staffs. Very friendly. Easy to get to Disneyland. Has shuttle direct to Disney provided by Anaheim transport. Next to outlet. Has food close to vicinity.
2024년 4월에 4박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
I’m thrilled that you were able to truly enjoy our hotel. We were so happy to read that your experience with us was nothing short of spectacular as our attentive team strives to grant all of our guests’ wishes. It warms us to know that their doting hospitality was appreciated and that you truly enjoyed all aspects of your stay. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great stay.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Amanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice hotel. Great pool and bar too.
2024년 4월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
We are extremely grateful for your excellent rating of our property. It's truly rewarding to know that you hold the quality of our service and product in such high regard. Our team is dedicated to delivering top-tier and conscientious service, and I'm delighted that they met your needs during your stay. Your phenomenal rating will certainly be shared with them. Your positive sentiments about us are highly appreciated and once again, your glowing review means the world to us. We eagerly anticipate welcoming you home in the near future!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

McKell

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
I am thrilled to hear how amazing your experience was and delighted to read your great feedback about our property and services. I imagine that you benefited from all the amenities and our coveted location. It appears that you enjoyed the service provided by of our meticulous staff who delights in ensuring that the guest experience is always impeccable. We are very fortunate to have an exceptional team that is committed to providing a seamless experience to each of our guests, so we look forward to sharing your compliments with them. We look forward to welcoming you back again soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

2/10 - 너무 별로예요

Hector Gerardo 님, naucalpan

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude people in the front desk, specially a young fatty woman, they charger my two rooms with parking fee even though we only asked for one spot since we had only one car, noisy as it is crossing street a hospital. One of the worst showers ever. Not going to stay here again.
2024년 4월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
I'm so sorry to learn that your stay with us was not the best it could have been. Our goal is to make every stay a truly memorable one - with superior service, spotless rooms, and exceptional experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. Your satisfaction is our top priority, and our hotel management will assess every aspect of your stay in detail. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like how close it is to the shopping center and Angels stadium
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Joana

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Me gustó la ubicación, cerca de Disney y al lado de los outlets de orange, camas confortables. Considero que deben ofrecer el servicio de wifi y estacionamiento sin costo adicional.
2024년 3월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Muchas gracias por compartir su excelente experiencia en nuestro hotel. Nos llena de satisfacción saber que nuestras instalaciones y servicios han estado a la altura de sus expectativas, pues es siempre nuestro principal objetivo. Nos gustaría también expresar nuestra gratitud por su reconocimiento a todos nuestros compañeros, que se esfuerzan diariamente por conseguir altos niveles de satisfacción entre nuestros clientes. Estaremos encantados de tenerles de vuelta en nuestro hotel para una nueva inolvidable experiencia.Un cordial saludo,Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 - 좋아요

Anibal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
!!!
2024년 3월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Thank you for your great rating! It's wonderful to know that our service and product quality stood out to you. Your feedback will be shared with our team, who work tirelessly to ensure every guest has a memorable experience. We're already looking forward to your next visit, where we'll strive to make it even more remarkable than the last!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

edgardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
It is truly delightful to learn that you enjoyed every aspect of your stay with us! We are thrilled to hear that our hotel staff, dining options, and accommodations provided you with wonderful experiences, as we always strive to deliver the highest level of guest service. We are pleased that you were able to take advantage of our amenities and thoughtful offerings, which are designed to ensure a seamless and delightful visit. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience with us. Thank you for your kind rating, and we look forward to welcoming you back again in the future!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within walking distance to outlet mall and different restaurants. 30 minute walk to Angel Stadium or less than $10 Uber or Lyft ride. If you’re sensitive to noise ask for a room facing away from Hospital. I could hear ambulance once in awhile but it didn’t bother me. Will definitely stay there again on my next trip back.
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Thank you for your wonderful rating! It's incredibly rewarding to know that our service and product quality made a lasting impression on you. Your feedback will be shared with our team, who will be delighted to hear about your positive experience. We eagerly await the opportunity to welcome you back for another unforgettable stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful hotel. Would go here again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
We're so thankful for your amazing rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Chaz

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Many places to shop and in walking distance. Also very quiet!!
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Wow, we're truly grateful for your exceptional rating! It's incredibly rewarding to learn that our service and product exceeded your expectations. Your feedback will serve as motivation for our team to continue delivering excellence. We eagerly await the opportunity to welcome you back for another exceptional stay, where we will strive to make your experience even more memorable than the last!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Thank you immensely for your glowing review! Knowing that you found our service and product top-notch brings us immense joy. Your commendation will be shared with our hardworking team, who will be inspired by your positive feedback. We look forward to the pleasure of welcoming you back for another unforgettable experience at our property!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Brian Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great time visiting from up north Alberta, Canada. Staff was friendly and well diverse. I truly enjoyed the Valet service team. punctual. attentive and sociable. The manager Alex runs a great team!
2024년 3월에 7박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
We truly appreciate your wonderful rating! It's fantastic to hear that your stay with us was memorable. Providing top-notch service is our priority, and we're thrilled that you experienced it firsthand. Thank you once more, and we can't wait to have you back with us soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We particularly liked the ARC bus which stopped at the front entrance of the hotel and took us directly to Disneyland.
2024년 3월에 6박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 - 괜찮아요

Xiao

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
No free wi-fi
2024년 4월에 1박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us after your recent stay. We appreciate your input, as it helps us maintain our high standards of service. We understand that your stay did not fully meet your expectations. Our goal is to create a welcoming, comfortable, and personalized experience for our guests, and we will use your feedback to enhance our offerings for everyone. Nonetheless, we are glad to know that you enjoyed the rest of your stay with us! Thank you for choosing our hotel, and we hope to have another opportunity to showcase our exceptional amenities and services to you in the future.

10/10 - 훌륭해요

Royetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at this hotel and would recommend to anyone.😁🙌
2024년 3월에 4박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Thank you immensely for your top-notch rating of our property. We are thrilled to know that you value the quality of service and products we provide so highly. Our team takes utmost pride in ensuring our guests are well cared for, delivering unparalleled and attentive service - I'm overjoyed to hear they took good care of you. I'll happily share your remarkable rating with them. We're elated that you hold us in such esteemed regard and once again, we treasure your exceptional review. We are eager to have you back home soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Jose 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Your rating has filled our team with joy and gratitude. Knowing that we exceeded your expectations and left a lasting impression during your stay brings us great satisfaction. Our dedicated team takes immense pride in delivering outstanding guest experiences, and your kind words motivate us to keep raising the bar. Thank you sincerely, and we can't wait to have you back soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Anjan Kumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

JESÚS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio del personal, instalaciones muy bonitas, lugar seguro y muy limpio y tranquilo y las habitaciones con todo lo que necesitas y casa super cómodas para descansar !!
2024년 3월에 4박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
We are delighted to receive your kind ratings following your recent stay with us and to hear that you had such a comfortable and enjoyable experience. I am so pleased that you enjoyed your room, and the stunning surroundings of our property. We pride ourselves in delivering an exceptional level of service, to truly take care of the every need of our guests, and it is always so pleasing to have confirmation that we got this correct. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet
2024년 4월에 2박 숙박함
답변 제공: Hotel Fera Anaheim, a DoubleTree by Hilton 님, 2024년 4월 14일
We're truly grateful for your wonderful rating! It's delightful to hear that you thoroughly enjoyed all aspects of our hotel. We take immense pride in maintaining superior cleanliness levels and providing top-notch customer service. Your comments underscore our commitment to offering extraordinary guest experiences, and we're thrilled to know we hit the mark. We can't wait to welcome you back again soon.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton