책상, 다리미/다리미판, 무료 유아용 침대, 무료 WiFi

컴포트 인 & 스위트 여행 후기

2.5 out of 5
컴포트 인 & 스위트
746 Citadel Rd, Orangeburg, SC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 413개 이용 후기 중 168개" "
평점 8 - 좋아요. 413개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 413개 이용 후기 중 52개" "
평점 4 - 별로예요. 413개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 413개 이용 후기 중 21개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Jason

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Clear decay in the property and lack of cleanliness in room. A couple was loudly arguing in front of the building when I arrived. Smell of natural gas in stairwell. Staff were friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Jason, We appreciate your feedback regarding your recent stay, and we are glad to hear that you found our staff friendly and helpful. Your comments have been shared with our management team for further review. Our guests' comfort and safety are our highest priorities, and we will use your input to make improvements as needed.

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 편의 시설/서비스
We had been given an accessible room and asked to change. Desk person was very accommodating giving us a suite.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Richard,We appreciate your feedback regarding the room change process. Our staff strives to accommodate guest requests to ensure a comfortable stay. Your experience will be shared with the team to continue providing excellent service. Thank you for choosing to stay with us.

8/10 - 좋아요

LaShoda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was very convenient for me.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
Hello LaShoda,We're thrilled to hear you found our hotel's location convenient during your stay. We strive to offer a prime location for our guests to easily access the area's attractions. Should you choose to stay with us again, we hope to provide you with an even more enjoyable experience.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that this motel because it doesn't allow dogs or smoking. i appreciate motels that have these policies.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Robert,We are pleased to hear that you appreciated our no dogs and smoking policies during your stay. Your feedback is valuable to us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Kadeem

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kadeem,Thank you for sharing your feedback with us. Your comments are valuable in helping us improve our services for future guests. We recommend reaching out to the hotel management directly for further assistance regarding your concerns.

10/10 - 훌륭해요

Judith

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Judith,We're thrilled to hear you had an excellent stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another outstanding experience!

8/10 - 좋아요

Christopher

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was great and breakfast was good
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Christopher,We are delighted to hear that you enjoyed our customer service and breakfast during your stay with us. Your satisfaction is our top priority, and we strive to provide the best experience for all our guests. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.

4/10 - 별로예요

Kadra

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was friendly. The room was fair, but the vent in the bathroom was coated with a solid film of lint and dust likely causing it to not work properly. The heat/ac unit in the room was littered with debris inside, it was very loud and I tried to turn it off so we could get a full nights sleep, but the off button didn't work and it ran all night and kept us up (we only stopped here to sleep for the night on a long trip home). I mentioned it to the front desk at check out and she brushed it off by telling me how to turn it off (I did that) and offered no compensation...
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Kadra,We apologize for any inconvenience you experienced. Your feedback has been documented and will be shared with the necessary departments for improvement. We value your comments and will address these issues to ensure a more pleasant stay for future guests.

4/10 - 별로예요

Susan

좋아요: 직원 및 서비스
별로예요: 청결 상태
It was not clean. No sheets for pull out had to go down to desk to retrieve
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Susan,We appreciate your feedback and apologize for any inconvenience caused during your stay. Should you encounter any issues in the future, please don't hesitate to contact our front desk for immediate assistance. Your comments will be shared with our team for further improvement on our services.

10/10 - 훌륭해요

Maria

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service, trust worthy! I forgot my coat in the room and staff member called me to let me know the maid service turned it in! My house keys were in the pocket, I was very grateful they called. I would stay again at this hotel very friendly, feel like your home, very welcoming.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Maria,We are pleased to hear about your positive experience with our customer service team and that your lost item was promptly returned to you. Providing a comfortable and welcoming atmosphere for our guests is a top priority for us. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After having a rough time with another hotel, at 11:30 at night with a 7 year old, comfort saved the day. The staff was wonderful. Rooms were clean. And the breakfast was awesome. Especially the lady that attended to it. Very satisfied with our stay.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Sanda,We are delighted to hear that our staff provided excellent service and that you enjoyed our clean rooms and awesome breakfast. Your satisfaction is our priority, and we appreciate your feedback. We hope to welcome you back for another pleasant stay in the future.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Lisa,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. If you have any future travel plans, we hope to have the opportunity to welcome you back as our guest.

10/10 - 훌륭해요

Rebecca

Great location and friendly staff. Noisy heating unit in room
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Rebecca,Thank you for sharing your feedback on our hotel's location and friendly staff. We appreciate your kind words. We apologize for any inconvenience caused by the noisy heating unit in your room. Your comments have been noted and will be shared with our team for improvement. We hope to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Dino

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was fine but our room was not the cleanest. The toilet seat had stains and the bathroom needs updates…a bit run down. The staff at check in and at breakfast area were extremely friendly.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Dino,Thank you for taking the time to share your feedback. We appreciate your kind words regarding our friendly staff. We apologize for any cleanliness issues you experienced in your room. Our team strives to maintain high standards, and we will address this with our housekeeping department to ensure improvements are made. We value your input and hope to have the opportunity to serve you better in the future.

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Very loud in the morning with the staff cleaning the rooms
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Amanda,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced due to the noise from our cleaning staff. We strive to maintain a comfortable and peaceful environment for all our guests. Your comments have been duly noted and will be shared with our management team for further review and improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 - 너무 별로예요

Cristian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't bother
Horrible. Desk wasn't helpful and rude. Couldn't get reservations to work and the attitude of the front desk was bad. Went to the Holiday Inn Express, they had great service.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Cristian,Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide exceptional service to all guests, and we regret if this was not reflected during your visit. We appreciate your feedback and will address it with our staff for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

2/10 - 너무 별로예요

Barbara

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Barbara, We apologize for any dissatisfaction you may have experienced during your stay. We value your feedback and would appreciate the opportunity to address any specific concerns you may have. Please reach out to us directly so that we can work towards a resolution.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 편의 시설/서비스
Clean property. Friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Michael,Thank you for your feedback! We appreciate your kind words about the cleanliness of our property and the friendliness of our staff. It's always our aim to provide a clean and welcoming environment for our guests. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Zelcha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was pleasantly nice and the hotel was clean. The property was conveniently located near quick grab places such as restaurants, gas stations, and the Dollar General. I want to give a special shout out to Mrs. Shirley. She did her thang with breakfast, especially with the sausage biscuits and gravy. My family was truly grateful for a good breakfast that didn't taste like school breakfast lol.
답변 제공: Manager 님, 2024년 1월 2일
Hello Zelcha,Thank you for your kind words about our hotel. We are delighted to hear that you found our staff friendly and the property clean. It's great to know that our convenient location near restaurants, gas stations, and stores was beneficial to your stay. We will make sure to pass your appreciation to Mrs. Shirley for her exceptional breakfast service. We strive to provide a breakfast that exceeds expectations, and we're glad it stood out for your family. Your satisfaction is our priority, and we hope to welcome you again on your future visits.

10/10 - 훌륭해요

sallie

연인과의 여행
Staff was friendly and informative. Great suggestion for dinner nearby.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello sallie,Thank you for taking the time to leave a review! We're thrilled to hear that our staff was friendly and provided you with helpful information. We pride ourselves on offering excellent dining recommendations, and we're glad you enjoyed the nearby dinner option. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay!

10/10 - 훌륭해요

James

가족 여행
좋아요: 직원 및 서비스
Room was not cleaned well
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello James,Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. We will address this matter with our housekeeping team to ensure a more thorough cleaning for our future guests.

10/10 - 훌륭해요

Valia

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good for the price
Good for the price. Bathrooms need a renovation but the room was actually pretty decent and spacious with comfortable beds.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Valia,Thank you for your feedback on your recent stay with us. We're glad to hear that you found the room to be spacious and the beds comfortable. We appreciate your suggestion regarding the bathrooms, and we'll take it into consideration as we constantly strive to improve our facilities. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Angela

2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Angela,We're delighted to hear that you had such a fantastic experience during your stay at our hotel! If there's anything else we can do to make your future visits even more enjoyable, please let us know. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Virginia

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Virginia, Thank you for staying with us. We appreciate your business. If you have any specific feedback or concerns regarding your recent stay, please feel free to reach out to us directly. We value your input and would like to ensure that your experience exceeds your expectations in the future.

10/10 - 훌륭해요

Arnold

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Arnold,We are thrilled to hear that you had an excellent stay at our hotel! We strive to provide the best experience for our guests, and we are delighted to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

4/10 - 별로예요

Charve

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay here was the awful, when I checked in, I was treated kindly but when asked to apply my discounted rates for VA and senior citizen, the young man did not know what to do. So, he stated to wait until we check out to have it applied then. There was no hot water and mind you I had an infant with us. The food was terrible, there were flying coach roach in the pull-out bed, the worst! When time to check out, the message for my discount was not passed on to the next person, so she is looking at me like I was lying and didn't want to apply it and didn't look she applied anything to my account because nothing was really taken off. Overall, I would not be coming back to this establishment.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Charve, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

Stephanie

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Stephanie,We are delighted to hear that you had a wonderful experience during your recent stay at our hotel. We strive to provide excellent service and it is rewarding to know that we have met your expectations. We hope to have the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Latoya

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Latoya, We're sorry to hear that your experience at our hotel didn't meet your expectations. We would appreciate it if you could please reach out to us directly so we can address any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to improve your experience in the future.

10/10 - 훌륭해요

Takena

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super nice and room was clean
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Takena,Thank you for sharing your positive experience with our friendly staff and clean rooms. We take pride in providing excellent customer service and maintaining a high standard of cleanliness. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Tony

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Tony,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

6/10 - 괜찮아요

Jack

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No clerk at desk for 10 minutes. Did not know her job and borderline rude. Luke warm water in shower
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Jack,We apologize for the delay in assisting you and any perceived rudeness during your stay. We appreciate your feedback and will address the issues you mentioned with our team to further improve our service. Thank you for bringing this to our attention.

4/10 - 별로예요

Steven

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Too high a price for room with bath in poor condi.
Paying $188/night plus for an updated room, one doesn’t expect to find bubbling paint and chipping plaster around the tub in their bathroom. (Can send pic.) Manager offered 20% discount only to rescind after finding we booked room thru 3rd party.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Steven,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the condition of the bathroom. We value guest feedback and we'll address this matter with our team. Regarding the discount, please note that it was only applicable for direct bookings. We appreciate your understanding in this matter.

4/10 - 별로예요

Julie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Large room, comfy bed and sheets. Had to clean dirty a/c-heater filter myself. Window would not shut completely. Carpet should be removed. Not a wow for cleanliness. Breakfast was fine and offered different choices but for the grits and oatmeal, you should pass.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Julie,Thank you for staying with us and sharing your feedback. We appreciate your compliments on the room's size, comfortable bed, and sheets. We apologize for the inconvenience with the A/C-heater filter and the window not shutting completely. We will look into this matter to ensure our future guests do not encounter the same issue. We're glad to hear that you enjoyed our breakfast options, however, we apologize if the grits and oatmeal didn't meet your expectations. We appreciate your input and will take your comments into consideration for future improvements.

10/10 - 훌륭해요

Paula

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very friendly staff
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Paula,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 - 훌륭해요

Marty R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and spacious room. Bathroom was large. Beds were very comfortable. Polite and helpful staff. Plenty of parking. Would definitely stay again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Marty R,Know that your voice is of tremendous importance to us and we value your comments about our staff and your comments about our parking. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Robert,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 - 별로예요

Joshua

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room was dingy and smelled bad, Bed under the sheets had a funky smell, bed was also very uncomfortable, toilet leaked water onto the floor, and the for the price I paid to stay for one night I would have slept in my car if i didnt need to use the shower.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Joshua ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Michael,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Letitia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accessible to the highway and professional staff.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Letitia,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 - 괜찮아요

Andrew 님, Jacksonville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
the property was adequate. its cleanliness and price point were its strongest factors. felt a bit worn and in need of refresh.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Andrew,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our price as well as our property. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 - 훌륭해요

JACQUELINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello JACQUELINE,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Friendly staff, convenient location and a comfortable bed.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Daniel,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and your comments about our bed. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Plenty of food and fuel options very close. Very good access to the interstate. Highly recommended.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hi Wayne,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Samuel,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Jason

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 2일
Hello Jason,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Aim higher with room cleaning.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 20일
Hello Jonathan,Thank you for taking the time to share. We appreciate your feedback regarding our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick overnight stay
We stayed at this hotel for a quick overnight stay. We arrived late after a long day in the car. Check in was quick and painless and the front desk staff was friendly and informative. However, the first room they gave us smelled of cigarette smoke. The curtains even had burn holes. I called the front desk and they moved our room right away. Other than that minor inconvenience it served its purpose for the night.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 11일
Hello Kristin, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 - 너무 별로예요

Timothy

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 4일
Hello Timothy, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

Thomas

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 16일
Hello Thomas,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 26일
Hello Aaron,It was our privilege to earn your business and we hope to host you again on your next trip.