The door lock did not work, it just spin, so you had to keep the chain on the door. On my 3rd night, the hotel assigned my paid room to another guest, gave them a key to my room, the man opened the door and tried to come into the room. When I called the front desk, the manager said she was in her office, she didn't do it, she just made excuses. No offer to fix the problem, just she didn't do it. Would I recommend this hotel - absolutely NOT!