야외 수영장, 09:00 ~ 22:00 오픈, 일광욕 의자

스파크 바이 힐튼 올랜도 유니버셜 블러바드 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 290개" "
평점 8 - 좋아요. 1002개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 197개" "
평점 4 - 별로예요. 1002개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 124개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

2019년 2월에 12박 숙박함
답변 제공: Amanda 님, 2019년 4월 1일
We are sorry you were not satisfied with our hotel.. We hope you will give us another opportunity in the future to exceed your expectations.

10/10 - 훌륭해요

Eduardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the way the room have like a little living room
2024년 3월에 1박 숙박함
답변 제공: Amanda 님, 2024년 3월 18일
Thank you for your nice review. We hope to see you again in the future!

10/10 - 훌륭해요

Nicole

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I just needed a place to stay overnight while passing through Orlando and this hotel was perfect for that. It was clean, spacious, dog-friendly, and very conveniently located. Things that need improving - they said breakfast was included but breakfast is just bagels and over by 10 a.m. on the dot. Blink and you miss it. Also, the staff was kind but not super knowledgeable about the area.
2024년 3월에 1박 숙박함
답변 제공: Amanda 님, 2024년 3월 13일
Thank you for the nice review and feedback. Our breakfast is now a bagel bar with an extra hour extended from the previous breakfast hours. We appreciate your business and hope to see you again in the future!

4/10 - 별로예요

kristina

No chairs at pool area. No towels. Fitness room no weights. Treadmill did not work. No glasses in the room. No coffeemaker. Breakfast only offered bagel and coffee. Would never stay there again. Reception was friendly.
2024년 3월에 1박 숙박함
답변 제공: Amanda 님, 2024년 3월 10일
Thank you for your review. I am very sorry that you were not satisfied with the standards of the Hilton Spark. As we are renovating there are some things on back order such as the pool furniture, work out equipment and towels. The breakfast is now a bagel bar and the in room amenities are limited but we do offer coffee 24 hours a day and cups are at the coffee bar. We will relay your comments to the brand for future consideration in adding different options. We appreciate your feedback and hope you will reconsider using us in the future.

8/10 - 좋아요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and bright
2024년 3월에 1박 숙박함
답변 제공: Amanda 님, 2024년 3월 6일
Thank you for the nice review! We look forward to seeing you again in the future!

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alarm went on at 5, toilet don’t work, they could not move us to another room,
답변 제공: Amanda 님, 2024년 2월 25일
Thank you for your review. I apologize that the alarm went off since we found someone smoking on the stairwell, but I am glad it was only that and not a true emergency. I am sorry that it caused you an inconvenience during your stay and although we cannot control what other guests do, we try to alleviate these issues by regularly checking these areas. We hope that you will give us another opportunity in the future to exceed your expectations on the next trip.

6/10 - 괜찮아요

Mohammad 님, Scarborough

단체 여행
별로예요: 편의 시설/서비스
I will not recommend
2024년 2월에 1박 숙박함
답변 제공: Amanda 님, 2024년 2월 24일
Thank you for your review. I’m sorry we did not meet your expectations on this stay. We are working on improvements and hope you will reconsider staying with us in the future.

6/10 - 괜찮아요

Janet

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Amanda 님, 2024년 2월 20일
Thank you for your rating. I am sorry that we did not meet all of your expectations on this trip but we hope you will join us again in the future.

10/10 - 훌륭해요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Nice staff.
2024년 2월에 1박 숙박함
답변 제공: Amanda 님, 2024년 2월 12일
Thank you for the great review! We appreciate your kind words and hope to see you again soon!

8/10 - 좋아요

Vlad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Petit déjeuner très pauvre, il n y avait que du bain et du jus sinon rien, c est niaser du monde
2024년 2월에 1박 숙박함
답변 제공: Amanda 님, 2024년 2월 4일
Thank you for your review. Our brand breakfast is a basic bagel bar that offers on the go muffins, bagels and yogurt. We do hope to add additional menu items in the future however that is not in the works as of yet. We hope to see you back in the future.

8/10 - 좋아요

Harry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
답변 제공: Amanda 님, 2024년 1월 30일
Thank you for your rating! We appreciate your business and look forward to serving you again in the future.

6/10 - 괜찮아요

Jayant

2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2024년 1월 3일
Thank you for your rating. I’m sorry we did not meet all of your expectations on this trip. We are working on completing our refresh of the rooms and hope to bring you a better experience for the future.

2/10 - 너무 별로예요

Radde

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They didn’t say it was fixing the place all was dusty and dirty really dirty so bad I feel so embarrassed with my boyfriend for rent that place
2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2024년 1월 3일
Thank you for your review. I’m very sorry that you were not informed of our renovation. We are working towards improving the property and experience for our guests. We hope you will join us again in the future to see the exciting changes we have made.

6/10 - 괜찮아요

Johannes 님, Montreal

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Il n’était pas mentionné que l’hôtel est en rénovation et que les petits déjeuner sont très restreint à cause des rénovations. Dons très déçue.
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 28일
Thank you for your review. I’m sorry that we were still under construction during your stay. Things were supposed to be in the final stages but with unforeseen circumstances it was extended. We hope you will join us again once everything is completed so you can see the exciting changes we bring to the property.

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a nice time, and the staff was very helpful and friendly. We also enjoyed the Continental breakfast. The hotel was in progress of rebranding while we were there.
2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2024년 1월 31일
Thank you for your nice review! We appreciate your feedback and hope to see you again once we have completed our renovations and rebranding.

2/10 - 너무 별로예요

imogene

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
Thank you for your rating. I am sorry we did not meet your expectations on this trip. We hope you will give us another opportunity to redeem ourselves in the future.

8/10 - 좋아요

Rafael

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Still on the construction
2023년 12월에 5박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
We are so glad to see you enjoyed your time with us and look forward to your return.

4/10 - 별로예요

Esmeralda

별로예요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
Thank you for your rating. I’m sorry we did not make your trip a positive experience. We hope you will join us again so we have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Yesenia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nos gustó mucho. El personal super amable,excelente ubicación.El Hotel lo están remodelando y están empezando con los cuartos de arriba.
2023년 12월에 4박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
Thank you for the great review. We hope you will join us again once we are completely remodeled.

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Delightful stay
Definitely enjoyed the stay the staff was very friendly and helpful the breakfast was so so the only problem was they are doing renovations to upgrade the hotel. I did get comp for the inconvenience . But other then that the stay was good. I woul definitely stay again .
2023년 12월에 4박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
Thank you for your review. We appreciate your support and understanding that we are trying to make it a better experience for the future. We hope to see you again soon.

2/10 - 너무 별로예요

Misty

2023년 12월에 7박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
Thank you for your rating. I am very sorry to hear that we did not meet your standards. We are working on many improvements and hope you will come back to see the exciting changes we have made.

10/10 - 훌륭해요

Yoko

좋아요: 청결 상태, 직원 및 서비스
Limpio tranquilo y seguro
2023년 12월에 4박 숙박함
답변 제공: Amanda 님, 2023년 12월 18일
Thank you for your review! We appreciate your feedback and are so glad you enjoyed your time with us! We hope to see you again in the future!

8/10 - 좋아요

Sekhem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay overall at this property and the bedding was very comfortable.
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 18일
Thank you for the nice review! We appreciate your feedback and look forward to serving you in the future!

6/10 - 괜찮아요

paola Andrea cruz

The beds were very comfortable and the reception staff were very helpful. Breakfast was bread, yogurt, and fruit. Some other options would have been nice, such as
2023년 12월에 4박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
Thank you for your review. Unfortunately we have moved to a bagel bar breakfast with our new brand, but we hope to add more items in the future. We hope to see you again in the future.

2/10 - 너무 별로예요

Mary

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 18일
Thank you for your rating. I am very sorry we did not meet your expectations on this trip. We hope you will join us again in the future and under better circumstances.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 18일
Thank you for the excellent rating! We appreciate your business and look forward to your return!

8/10 - 좋아요

Mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except the breakfast, I think they should change at least every two days, but I stayed 6 days and all the days was the same breakfast and was not good :(
2023년 12월에 6박 숙박함
답변 제공: Amanda 님, 2023년 12월 15일
Thank you for your review. Unfortunately we are moving towards a bagel bar breakfast under our new brand but we hope they will add more items to the breakfast. We hope to see you again in the future.

8/10 - 좋아요

carl

2023년 12월에 6박 숙박함
답변 제공: Amanda 님, 2023년 12월 15일
Thank you for the nice rating! We are glad you enjoyed your time with us and we look forward to serving you in the future.

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location.
Gods location. Friendly and helpful staff on the reception. But hotel need good renovation. For breakfast there just bagels and cream cheese, fruits from the cans and sour oranges. One of my sons is T1D and I was hopping at least eggs and bacon for breakfast.
2023년 12월에 5박 숙박함
답변 제공: Amanda 님, 2023년 12월 15일
Thank you for your review. We are working on a refresh of the rooms and common areas and will be done in the next few months. Unfortunately, the new brand that we will be going with is only offering a bagel bar. We hope to add items in the future. We hope to see you again soon.

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Nice hotel.
2023년 12월에 6박 숙박함
답변 제공: Amanda 님, 2023년 12월 15일
Thank you for the nice review. We appreciate your feedback and business and look forward to your return.

8/10 - 좋아요

Juan Pablo

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2023년 12월 12일
Thank you for your rating of your stay. We appreciate your business and look forward to your return in the future.

6/10 - 괜찮아요

Yvon

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
This property does not serve hot breakfast as per advertisement they are under new management as I was told the carpets are old and mildew in the rooms and hall areas which gives off a smell
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 12일
Thank you for your review. I am very sorry you were not pleased with the hotel in general. We are working on a refresh of the rooms and have converted to a bagel bar breakfast for the new brand we will be moving into in the next few months. We hope you will join us in the future to see the exciting changes we bring to the property.

6/10 - 괜찮아요

Zelidet

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Amanda 님, 2023년 12월 8일
Thank you for your review. We hope you enjoyed your time with us. We look forward to your return in the future.

6/10 - 괜찮아요

Manuel Javier Liang

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
El hotel está en remodelación pero los cuartos están viejos. Los baños viejos y en mala condición. Lo peor son las alfombras manchadas y rotas. El personal del hotel es muy amable.
2023년 12월에 3박 숙박함
답변 제공: Amanda 님, 2023년 12월 8일
Thank you for your review. We are working on refreshing the rooms and common areas by replacing all furniture and bedding. We hope you will join us again in the future.

10/10 - 훌륭해요

Carmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Los dueños están muy pendiente a las necesidades. El lavamanos se tapó e inmediatamente enviaron a alguien a arreglarlo. Está cerca la estación del tren, de la guagua, supermercado Publix y muchos restaurantes. Lo recomiendo
답변 제공: Irael R. 님, 2024년 2월 15일
Thank you for the nice review. We appreciate your business and look forward to your return!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok for the price
They are in the process of remodeling.
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 8일
Thank you for your review. We are working on the rooms and hope you will join us in the future once completed.

8/10 - 좋아요

Camilla

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel super bem localizado, porem velho e o cafe da manhã terrivel. So a recepcionista e educada, os funcionarios mal humorados, e durante o care da manha ficam pegando cafe e tirando dos hospedes.
2023년 11월에 5박 숙박함
답변 제공: Amanda 님, 2023년 12월 8일
Thank you for your review. I am sorry that there was an issue with the breakfast and attendant. We have moved over to a bagel bar and will not be serving a continental breakfast any longer. We hope you will join us again in the future.

8/10 - 좋아요

Sabrina

2023년 11월에 3박 숙박함
답변 제공: Amanda 님, 2023년 12월 27일
Thank you for the nice rating. We appreciate your business and look forward to serving you in the future.

4/10 - 별로예요

Deagan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower head was leaking from the spout, hairball over bathroom, stains all over carpet, holes in walls, ac rattled,
2023년 11월에 2박 숙박함
답변 제공: Amanda 님, 2023년 12월 8일
Thank you for your review. I am very sorry that you did not have a great experience with us. We will make sure maintenance and housekeeping are aware of the areas of concern you mentioned. We are working on a refresh of the rooms and hope you will join us again to see the exciting changes we make.

2/10 - 너무 별로예요

Loc

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
You get what you pay for i guess.
2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 8일
Thank you for your review. I am very sorry to hear that your room was not to your standards. We are working on retraining and refreshing the rooms and hope you will join us in the future.

4/10 - 별로예요

Maria 님, Gainesville

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Condition and facilities are really poor. Broken-old chair in the room, garbage close to some room doors, elevator dirty inside, old and broken furniture and vintage TV
2023년 12월에 1박 숙박함
답변 제공: Amanda 님, 2023년 12월 8일
Thank you for your review. I am very sorry that you did not have a great experience with us. We are working on a refresh of the rooms and hope you will join us again to see the exciting changes we make.

6/10 - 괜찮아요

Anthony

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are renovating.
2023년 11월에 7박 숙박함
답변 제공: Amanda 님, 2023년 12월 3일
Thank you for your rating. We are working on the refresh of the rooms to ensure we have a better product for the future. We hope you will join us again in the future.

6/10 - 괜찮아요

Milko

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They were renovating the hotel, the outside was finished and looked good, the inside, the carpet in the hallways, the cleanliness of the room left a lot to be desired. A lot of noise inside due to the renovation. Too bad for our experience, but things will certainly look better in the coming months
2023년 11월에 3박 숙박함
답변 제공: Amanda 님, 2023년 12월 3일
Thank you for your rating. We are working on the refresh of the rooms to ensure we have a better product for the future. We hope you will join us again in the future.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2023년 10월에 4박 숙박함
답변 제공: Amanda 님, 2023년 11월 29일
Thank you for the great rating! We appreciate your business and hope to see you again soon!

8/10 - 좋아요

Muhammad

Good
2023년 11월에 2박 숙박함
답변 제공: Amanda 님, 2023년 11월 29일
Thank you for the great rating! We appreciate your business and hope to see you again soon!

6/10 - 괜찮아요

Valery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I like how clean it was from the outside and inside. Staff was really friendly. Quiet area as well.
2023년 11월에 2박 숙박함
답변 제공: Amanda 님, 2023년 11월 29일
Thank you for the great rating! We appreciate your business and hope to see you again soon!

8/10 - 좋아요

GUSTAVO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Amanda 님, 2023년 11월 29일
Thank you for the great rating! We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Karilin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo recomiendo, buena localidad.
2023년 11월에 5박 숙박함
답변 제공: Amanda 님, 2023년 11월 26일
Thank you for your review. We appreciate your business and look forward to serving you again.

6/10 - 괜찮아요

Ricardo

좋아요: 청결 상태, 직원 및 서비스
Razoável.
I stayed 1 day. It's better than in other years, but the breakfast is very bad. there are only donuts to eat
2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 11월 22일
Thank you for your review. I am sorry you were not pleased with our current breakfast. We have transitioned to a continental breakfast but we always offer bagels, donuts, muffins, yogurt, fruit, juice and coffee. We hope you will join us again in the future.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Amanda 님, 2023년 11월 21일
Thank you for the great rating! We appreciate you letting us know we did a great job. We look forward to seeing you again in the future.