야외 수영장, 수영장 파라솔

더블트리 스위트 바이 힐튼 올랜도 - 디즈니 스프링스® 에어리어 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 468개" "
평점 8 - 좋아요. 1003개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 130개" "
평점 4 - 별로예요. 1003개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 49개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Jae-hyuk

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
예약 잘못되었습니다
예약한 방과 다른 정류의 방을 배정받아 난처하였습니다
2018년 12월에 1박 숙박함
답변 제공: Laetitia 님, 2019년 2월 7일
Thank you for your feedback

10/10 - 훌륭해요

Brittany

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I love this property, staff is super friendly and attentive. We had a little issue having no hot water when we first got there, but they immediately came and fixed it, the breakfast staff is super nice and friendly( buffett breakfast is the best!) Also the sweet lady at the bar was awesome to talk to and the food from the bar was good! (Burgers and wings are the go to) Transportation is super easy as well! Will def be back soon!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Brittany,Thank you for taking the time to review your stay with us at DoubleTree Suites by Hilton Orlando - Disney Springs Area. Reading your kind comments helps brighten our day. We are delighted to hear the staff was friendly, the food was delicious, and transportation was easy. Your feedback regarding the hot water helps us continue to provide even better service to our guests and we will address your concern swiftly. We look forward to being able to host you again.Craig Williams,General Manager

6/10 - 괜찮아요

ARVEL

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No pool or gym
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Arvel,Thank you for your review. We sincerely regret to learn of your disappointment. Please accept our apologies for any dismay over our amenities. Your feedback will be shared with our team for further consideration, as we are always seeking new ways to improve. We hope you enjoyed your stay otherwise and wish you safe travels.Craig Williams,General Manager

6/10 - 괜찮아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great location. Very spacious for a family going to Disney.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Elizabeth,Thank you for your perfect rating. We are thrilled that our location near Disney served your trip. It is wonderful that you appreciated our spacious accommodations and highlighted how convenient it would be for a family going to Disney. We trust that you had a great stay with us, and we look forward to welcoming you back.Craig Williams,General Manager

10/10 - 훌륭해요

Aixa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and comfortable rooms. Easy walk to Disney Springs. Convenient shuttle transportation to Disney Parks and easy Uber ride to Universal parks.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Aixa,Thank you for staying with us during your time in Orlando and for giving us a perfect rating! We're delighted you were comfortable during your stay and that you took full advantage of our fabulous location. It was a pleasure having you here, and we'd be thrilled to welcome you back anytime.Craig Williams,General Manager

8/10 - 좋아요

Jui-Chun

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property is a bit old but they remodeled it very nice.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Jui-Chun,It is our goal to provide top-notch accommodations to our guests, and we thank you for sharing that you enjoyed this about your stay. Guest feedback aids us in our continuous effort to improve. Thank you for being our guest, and we hope to welcome you back in the future. Craig Williams,General Manager

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Luis,We're so happy to know that you enjoyed everything about your time with us! Thank you so much for the high rating and we hope to see you again soon. Craig Williams,General Manager

10/10 - 훌륭해요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very nice! Clean and the breakfast was great!! It was easy to get the buses to the parks. Will be back!!
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Roger,Thank you for taking a moment to leave us a review. We are thrilled that you enjoyed your stay with us. It is an honor to know you appreciated our breakfast and dedication to cleanliness. We are thankful that you utilized our shuttle service. It will be a pleasure to welcome you back at DoubleTree Suites by Hilton Orlando - Disney Springs Area.Craig Williams,General Manager

8/10 - 좋아요

lin

2024년 2월에 3박 숙박함

8/10 - 좋아요

Candice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our time here.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Candice,Thank you for your review! We're thrilled you enjoyed your stay. It was a pleasure having you here, and we hope you return soon.Craig Williams,General Manager

6/10 - 괜찮아요

YINHUA 님, Fort Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

ANA LAURA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 4일
Dear Ana, Thank you for choosing DoubleTree Suites by Hilton Orlando - Disney Springs Area and leaving a review. Our team works hard to provide a positive experience to all our guests, so we're happy that was the case for you. We look forward to welcoming you back the next time you're in the area. Craig Williams,General Manager

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
A
2023년 12월에 9박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear Michelle,We're sorry to hear that not everything met your expectations during your visit. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon. Craig Williams,General Manager

10/10 - 훌륭해요

Tori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the food and cookies
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear Tori,Thank you for your positive review! We are always thrilled to read that our guests enjoyed their time with us. Thanks for complimenting our delicious food and cookies, and we look forward to seeing you again soon.Craig Williams,General Manager

8/10 - 좋아요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Melissa,We are so happy to know that our clean accommodations were the highlight of your visit and that you had a wonderful experience overall. Thank you so much for the high rating, and we hope to see you again soon. Craig Williams,General Manager

2/10 - 너무 별로예요

kai

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No tiene silla y tampoco closet para guardar ropa, y el servicio de limpieza yo ando la puerta a las 10.30am para limpiar y el check in es al as 11 de mañana, en otras palabras que váyanse que es hora
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Kai,Thank you for sharing your feedback. While we hope you slept comfortably, it's unfortunate our housekeeping team stopped by a bit earlier than you expected. Rest assured, your thoughts have been noted. Please consider staying with us again next time you visit Orlando. Craig Williams,General Manager

10/10 - 훌륭해요

Saori

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Saori,We're delighted you enjoyed your stay at DoubleTree Suites by Hilton Orlando - Disney Springs Area! Please come see us again soon.Craig Williams,General Manager

10/10 - 훌륭해요

Nicholas

아이를 동반한 가족 여행
Great staff
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Nicholas,Our entire team is committed to providing amazing service to our guests, and it's nice to hear that we took such great care of you on your recent visit! We will be sure to share your kind words and cannot wait for you to come and stay with us again at DoubleTree Suites by Hilton Orlando - Disney Springs Area. Craig Williams,General Manager

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

8/10 - 좋아요

Christopher 님, South Jordan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Val the bellhop was fantastic! Very great customer service! The rooms were your average 3-star cleanliness. However, the customer service from staff was fantastic. About 1 mile walk to Disney Springs. They have free shuttle to all the resorts (except for Universal).
2023년 12월에 8박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Christopher,We are delighted that you were able to spend some time with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. You can be sure we'll share your compliments with Val! Receiving recognition for our excellent location and convenient shuttle service is always appreciated as well. Your comment about cleanliness will be shared with housekeeping to ensure our high standards of cleanliness are being met. Thank you for your honest review, and we hope you return soon!Craig Williams,General Manager

8/10 - 좋아요

Cristóbal

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
La alfombra de la habitación estaba súper mal oliente a orina y no podía caminar sin dañaron porque estaba chiclosa Se me pegaban los pies y eso da asco
답변 제공: General Manager 님, 2024년 1월 10일
Dear Cristóbal,Thank you for your review. We are disappointed to hear of your unpleasant experience. Your feedback is important, and we will address this issue immediately to ensure a more pleasant stay for our guests in the future. We appreciate you bringing this to our attention and hope you'll consider staying with us again, where we aim to provide an improved experience. Craig Williams,General Manager

10/10 - 훌륭해요

wenxin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
really like it
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear Wenxin,Thank you for your review and for giving us a perfect rating! We're delighted you had an excellent experience, and we hope to have the pleasure of your company again soon.Craig Williams,General Manager

10/10 - 훌륭해요

Johanna

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Awy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Tanvira

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’ve stayed at several double tree locations all over the world. This was the first time we’ve been in such an unkept hotel. There were cockroaches crawling around on the walls and up the carpet. The staff were unwilling to assist and if they made an attempt it was very half hearted. The bed and bathroom were falling apart. They provided some bare provisions at the coffee station and did not want to refill it when requested. We had to ask three times before we received extra cups and coffee. We thought it would be a nice place to stay as a Disney resort but this place did not live up to that expectation.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Tanvira,We are extremely disappointed to hear about your visit. This is not indicative of the quality stay we wish to provide. We do have our facilities treated regularly, and pest control has been notified to inspect our hotel. In addition, we will look into your room comments to ensure that everything is in tip-top shape. We know that we can do better, and we hope to have another chance to prove this. Craig Williams,General Manager

10/10 - 훌륭해요

Sybille

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Matty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Russell

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Johana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Etienne 님, Boucherville

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Kelsey

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here on our last night in Orlando. The transportation was very easy to use. The room configurations make it easy for larger parties to stay and were very nicely designed. Would highly recommend this hotel. They are undergoing construction so excited to see what the new lobby looks like.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Kelsey,Thank you for your fantastic review and recommendation of DoubleTree Suites by Hilton Orlando - Disney Springs Area! We're thrilled you appreciated our transportation options, room design, and suitability for larger parties. Your excitement about our ongoing renovations is infectious, and we can't wait to welcome you back to see our new lobby!Craig Williams,General Manager

10/10 - 훌륭해요

Naomi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extended weekend November stay
Stayed for 3 nights. Room was spacious, clean. Hotel is under construction, but it didn't impact my stay at all. Used the pool two days. Everything was great.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Naomi,Thank you for choosing DoubleTree Suites by Hilton Orlando - Disney Springs Area for your extended weekend stay. We're delighted you had a great experience, enjoying our spacious and clean rooms and the pool. We appreciate your understanding regarding the construction and are pleased it didn't impact your stay. It would be a pleasure to welcome you back for another wonderful stay!Craig Williams,General Manager

8/10 - 좋아요

shirllie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Shelby

별로예요: 직원 및 서비스
We booked for a family trip to Disney. We knew this would not be the full Disney resort experience, but the customer service was lacking more than expected. We were told wrong information regarding the shuttle and desk staff was rude at check in. It’s currently under construct… maybe that is impacting the overall experience. The positives are convenience and nice bartending staff and bar food.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Shelby,Thank you for being our guest in Orlando. Impeccable service is our goal, so it's disappointing to hear this was not your experience. Rest assured, we will review your comments with our front desk team to ensure the proper information is given out to our guests. It's nice to know you appreciated our convenient location and pleasant service and cuisine at the bar. Many thanks for the valuable feedback, and we hope to welcome you back for a more satisfactory experience. Craig Williams,General Manager

10/10 - 훌륭해요

Kathryn

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Breanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo stay
From the staff to the actual room, I loved it. I would stay here again. Everyone was nice and I love the cookies. This was one of the best stays I’ve had in a long time
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear Breanna,We're so happy to know that our amazing service was one of the highlights of your stay and that you had a great time overall. Thank you so much for the five-star rating, and we hope to see you again in the future. Craig Williams,General Manager

8/10 - 좋아요

Judie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

4/10 - 별로예요

Mathew

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not Worth It.
The sofa and carpet smelled terribly, like someone vomited all over it. The tvs turned on but we couldn’t select anything; the remotes didn’t work. Breakfast isn’t included, even a light one, and pricier than the Disney places we ate at. We needed a place to crash after a later arrival before checking into our resort the following morning and while this place was not expensive, it was not worth it, especially if you are staying multiple days. That would have been rough, especially with kids.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Dear Mathew,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.Craig Williams,General Manager

6/10 - 괜찮아요

Jennifer Elaine

2023년 10월에 1박 숙박함

8/10 - 좋아요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Instalaciones en reparación. El cuarto increíble, nuevo y limpio. Productos de limpieza personal Crabtree and Evelyn un plus. Cuando acaben las reparaciones, este hotel será de los mejores de Disney Springs Area. Felicidades.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
RESPONSE:Dear Jorge,Thank you so much for the high rating, and we're happy you enjoyed our clean accommodations. We hope you'll come back and join us again soon. Craig Williams,General Manager

8/10 - 좋아요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

Christine

2023년 10월에 3박 숙박함

8/10 - 좋아요

Raymond

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Service was good, room was nice, but we weren’t notified that the hotel is undergoing some construction when we made the booking. Luckily we got a room on the first floor, felt bad for anyone 2nd floor and above, there was only one working elevator, long line sometimes for elevator.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Raymond,Thank you for staying with us at DoubleTree Suites by Hilton Orlando - Disney Springs Area. It is great to hear that you found our staff to be friendly and helpful and that your room was to your liking. Please know our ongoing renovations are noted online for our guests to be aware of prior to arrival; nonetheless, we are sorry for any disappointment felt. Regarding elevator wait times, we apologize for any inconvenience caused. During peak hours, such as check-in and check-out times, elevator wait times may be longer than usual due to the high volume of guests. However, we are constantly reviewing our processes to identify ways to improve our guests' experience and will take your feedback into consideration. We look forward to welcoming you back in the future, as we are excited about the changes we are bringing to our guests. Craig Williams,General Manager

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shaq is SO cool. The property is being renovated, but you do not hear any of it. Buses to Disney come to the hotel and are free. We had a suite and it was well worth the price. Really liked the pool bar and the pool was warm. Would stay again.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Martha,We're so delighted to know that everything, from our amazing team members to our wonderful amenities, impressed you during your visit. Thank you so much for the perfect rating, and we hope you will consider joining us again soon. Craig Williams,General Manager

6/10 - 괜찮아요

Sergio

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Remodelación
Construcción
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Sergio,Thank you for taking the time to leave us your feedback. It saddens us to hear your recent stay at our hotel did not meet your expectations. We strive to provide our guests with a pleasant experience and sincerely apologize for any inconvenience regarding construction. We hope you consider returning after construction is complete so we may show you the experience you deserve.Craig Williams,General Manager

8/10 - 좋아요

Chelsea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Excellent staff but not imporrssed with the hotel
This hotel is undergoing a refurd. So that caused a lot of hastle for everyone. I will say the whole front desk staff was fantastic. Before we even checked in Ben was helpful over the chat. Shaquille kept it going with a big smile and was sooo helpful on check in. Jauls was great with directions and making my kids feel so comfortable. At the pool bar Julie made sure I was aware of all the discounts available as a member. She seriously was a highlight of our last day. We are planning on returning once construction is complete.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Chelsea,Thank you for letting us know about your stay. We are pleased to hear that you found our staff to be friendly and helpful, and we look forward to sharing your kind comments with our team. Please accept our apologies for any inconvenience caused by our current renovation projects. We are excited about the changes we are bringing and look forward to welcoming you back in the future. Craig Williams,General Manager

8/10 - 좋아요

Judith

좋아요: 직원 및 서비스
The rooms have all been renovated and ours was nice and clean. The hotel is undergoing renovation ( which I was not aware of when I booked out 3 night stay. There was no lobby and parking was difficult and almost unavailable for the $25/night charge. Our daughter and her family couldn’t get into their room at 2:00pm as “it was being cleaned”. They changed in our room to go to an evening event with us. When we got back at 1:00am, their room was still unmade, bathroom was filthy etc. The hotel was full so they couldn’t get their room changed. A cleaning guy with a mop showed up at 2:00am to clean which was ridiculous as the kids were asleep. The hotel finally made good on the first night after a long and drawn out complaint.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Judith,We appreciate your feedback, and we're glad our renovated rooms added to your experience. However, we apologize for any inconvenience due to our renovations and for any difficulties with your daughter's room. We'll look into your comments further, and we hope you'll consider staying with us again during your next trip.Craig Williams,General Manager

4/10 - 별로예요

paul

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay away
Remodeling very loud and messy! Got my room wrong, no king beds.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Paul,Thank you for choosing to stay with us. Please know when booking through a third-party site we cannot guarantee a room type prior to arrival, and we are sorry for any disappointment felt. Please pardon the inconvenience during our much-anticipated guest renovations. We are excited to bring these beautiful changes to our valued guests. Thank you for your patience and we wish you pleasant future travels. Craig Williams,General Manager