바(숙박 시설 내)

올랜도 팜스 호텔 여행 후기

2.5 out of 5
올랜도 팜스 호텔
8601 S Orange Blossom Trl, Orlando, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1341개 이용 후기 중 489개" "
평점 8 - 좋아요. 1341개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 1341개 이용 후기 중 167개" "
평점 4 - 별로예요. 1341개 이용 후기 중 144개" "
평점 2 - 너무 별로예요. 1341개 이용 후기 중 234개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

hyeokbeen

2023년 11월에 1박 숙박함
답변 제공: Danielle 님, 2023년 11월 28일
Thank you very much for your kind review!

4/10 - 별로예요

Dereese

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our rooms smoke detector was hanging by wires, the faucet in the bay tub ran the whole time making the floor soaking wet, the bathroom floors were horrific, the toilet kept running they came to fix it when we were leaving..just all around bad.
2024년 4월에 3박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 19일
I'm truly sorry to hear about your disappointing experience at our hotel. This falls far below the standards we strive to uphold. Please accept our sincere apologies for the issues you encountered during your stay. We are addressing these issues immediately to ensure they are resolved for future guests. Your feedback is invaluable, and we thank you for bringing these matters to our attention. If there's anything we can do to make it right, please don't hesitate to reach out to us directly.

10/10 - 훌륭해요

anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great it was better than I expected considering it's on OBT definitely worth your money the bed was huge and the strip clubs are nearby 😜. I got a great deal on Expedia.
2024년 4월에 2박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 17일
Good evening, Anthony. Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that we exceeded your expectations, especially considering our location. We're glad you found value in your stay and enjoyed the spacious bed. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please let us know! Orlando Palms Hotel

10/10 - 훌륭해요

Carrie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Hallways were in need of vacuuming. Was told they had smoking rooms but didn't.
2024년 4월에 2박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 17일
Good afternoon CarrieWe apologize for the cleanliness issues in the hallways and the misinformation about smoking rooms. We will address these promptly. Your satisfaction is important to us, and we appreciate your understanding.

10/10 - 훌륭해요

Daynicha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good I really like it
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 19일
We are happy to hear you had good experience, we hope to host you for a future stay!

2/10 - 너무 별로예요

Juan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La dueña del lugar supremamente racista , traté de solucionar el problema con un agente que tampoco fue de ayuda …
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, Mesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: . 님, 2024년 4월 16일
Thank you for your positive rating! We are thrilled to hear that you enjoyed your stay with us. If there is anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

David 님, Wesley Chapel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the low rate. A former Ramada property. No iron or wash cloths in the room. Staff immediately provided anything needed. Would stay again for ease of access to the airport.
2024년 4월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 13일
Dear DavidWe are glad to hear you enjoyed your stay with us, our staff is always happy and ready to help our guests. Thank you for your feedback, we look forward to any future stays you may have with us.

8/10 - 좋아요

Wendy

Lugar muy solitario.
2024년 4월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 14일
Dear WendyI'm sorry to hear you found our hotel to be a little lonely. We greatly appreciate your feedback as we continue to improve our services. Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

luis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Muy limpio y comoda
2024년 4월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 14일
Hello Luis! Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. We are happy to see you enjoyed your stay and you found our hotel to be clean. We look forward to any future stays you may have with us. Thank you for choosing Orlando Palms Hotel.

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's a great central location to and from the airport without the airport prices. I wouldn't say it's dirty but my room was a bit dated. The staff was wonderful and very kind. I left my id at the counter after a very long traveling day and they slipped it under my door. I had slept past check out and the cleaning staff were very patient with me as I never even asked for late check out. So over all the people were great. Would definitely stay a night or two in the future.
2024년 4월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 14일
Hello Justine. Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. It brings us great joy that our staff was able to provide a great experience for you and if you plan to stay with us in the future, do look out for our future renovations! We are happy to see you enjoyed your stay and we look forward to any future stays you may have with us. Thank you for choosing Orlando Palms Hotel.

8/10 - 좋아요

Emmanuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a nice pool
2024년 4월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 14일
Hello, Emmanuel! Thank you for taking the time to review our hotel. We are glad to hear you enjoy our pool and we greatly appreciate your feedback as we continue to improve our services for our guest. Here at Orlando Palms Hotel, we strive to make a great experience for our guests! Thank you for choosing Orlando Palms Hotel.

8/10 - 좋아요

Candida

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Hi CandidaWe are happy to hear you enjoyed your stay with us, your feedback is very important to us as it helps up to improve our services. Thank you for taking the time to review our hotel and we hope to see you again.Thank you for choosing Orlando Palms Hotel

2/10 - 너무 별로예요

Alicia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Dear AliciaWe are sorry to hear you didn't enjoy your stay with us, we greatly appreciate your feedback as it helps us improve our services for our guests. Thank your for taking the time to review our hotel.Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

Wit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a good place to go. Keep going taking care of your clients.
2024년 4월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Hello, WitWe are happy to hear you enjoyed your stay with us! Your feedback is very important to us and we greatly appreciate you taking the time to review our hotel. We look forward to having you stay with us again!Thank you for choosing Orlando Palms Hotel

2/10 - 너무 별로예요

Cheyenne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No breakfast, dirty altogether a very poor hotel will not stay again
2024년 3월에 1박 숙박함
답변 제공: Danielle 님, 2024년 4월 1일
Hello and thank you for your review! We are really sorry to hear you did not enjoy your stay with us. We are considering adding breakfast in the future! In the meantime, the issues you encountered are being addressed with their respective departments. We truly appreciate your time with us, and hope you might visit us again in the future

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent, pretty clean, and inexpensive. However, there was some mildew in the bathroom.
2024년 3월에 1박 숙박함
답변 제공: Danielle 님, 2024년 4월 1일
Hello Joshua, and thanks so much for this review and feedback! We are really happy you enjoyed staying with us. We are absolutely taking care of the issue in the bathroom for your room. Thank you for reporting! We appreciate your feedback always!

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pretty good stay for the price-point. Staff was great. No complaints.
2024년 3월에 1박 숙박함
답변 제공: Danielle 님, 2024년 4월 1일
Hello! Thank you so much for your kind words! We are really happy our staff and property were above your expectation. We love assisting our guests and making your time with us comfortable and enjoyable!

8/10 - 좋아요

Sergiy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, affordable
2024년 3월에 3박 숙박함
답변 제공: Danielle 님, 2024년 4월 1일
Hello, and thank you for your review! It's great news that you were happy with your time here, we hope to see you again in the future!

6/10 - 괜찮아요

Christopher

좋아요: 직원 및 서비스, 편의 시설/서비스
Pros: Staff were very nice and professional. Had issue with toilet and was resolved by maintenance immediately. Cons: Pool was not clean. Rooms need remodeling and carpet has strong odor.
2024년 3월에 1박 숙박함
답변 제공: Danielle 님, 2024년 4월 1일
Hello and thanks so much for this review! We're delighted that you enjoyed the support from our team and hope you had a very comfortable time here. We will pass your feedback about the pool to our cleaning service provider. Thank you so much for letting us know, and we hope to welcome you back in the future!

10/10 - 훌륭해요

Keysha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El trato fue súper, las facilidades estaban muy limpias y cómodas. El estacionamiento es bien accesible y la ubicación la encontré muy accesible.
답변 제공: Danielle 님, 2024년 4월 1일
¡Muchas gracias por tu agradable reseña! ¡Estamos muy contentos de que haya disfrutado su tiempo con nosotros y estamos emocionados de darle la bienvenida nuevamente algún día!

6/10 - 괜찮아요

Juana

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Danielle 님, 2024년 4월 1일
Thank you so much for your review! We are always looking for feedback so we can find ways to improve our guests' experiences!

2/10 - 너무 별로예요

Megan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The exterior door to the hotel was broken off and dangling from the frame. The hallways look in disrepair, scary even. I saw many roaches in the bathroom when I went to shower in the morning. Thankfully I was only there about 5hrs in between flights - terrible!
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Good afternoon, Megan. We are sorry to hear you didn't enjoy your stay. We appreciate your feedback as we continue to improve our hotel and services for our guest. We are currently undergoing renovations for our hotel and we hope you would take the time to come see us again and our newly renovated rooms.Thank you for choosing Orlando Palms Hotel

4/10 - 별로예요

Mary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was old looking. Had a motel smell, the walls and ceiling paint was peeling! The toilet was clogged! We spoke to the front desk about the situation, she said she couldn’t switch our room and was told that someone will check it out but no one came.
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Good afternoon, Mary.We deeply apologize for the service you received at our hotel. Your feedback is very important to us as we continue to improve out hotel and service. We are currently undergoing renovations and hope you would take the time to see us again and our newly renovated rooms. You would also be happy to see that we have went to intensive training with our agents and proved a much better guest experience.Thank you for choosing Orlando Palms Hotel

8/10 - 좋아요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very clean. The rooms were really nice, we had a short stay but the location was great and only 10 minutes from the airport. We would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Good afternoon, Melanie.Thank your taking the time to review our hotel, we are glad to hear you enjoy your time here at Orlando Palms. We are extremely happy to hear you would choose our hotel again!Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

Ammar

2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 14일
Hello, Ammar! Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. We are happy to see you enjoyed your stay and we look forward to any future stays you may have with us. Thank you for choosing Orlando Palms Hotel.

10/10 - 훌륭해요

Dale 님, Palmyra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was clean, comfortable, and just we were looking for. We were only there for a short night as we had an early flight out the next morning, but it was only a 15 minute drive for here to the airport. Just what we needed. The staff at the front counter was pleasant and helpful. There were plenty of food options nearby. I would certainly stay here again.
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Good afternoon, Dale.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are delighted to hear that our hotel met your needs for a comfortable and convenient stay before your early flight.We take pride in providing clean and comfortable accommodations, and we are thrilled that you found our location convenient and our staff pleasant and helpful. Your kind words are truly appreciated, and we are pleased to hear that you enjoyed the nearby dining options.It was a pleasure having you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing Orlando Palms Hotel

2/10 - 너무 별로예요

Jose

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like my reservation being changed without my approval.
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the change to your reservation without your approval. Your satisfaction is our top priority, and we regret any frustration this may have caused.Please know that we take your feedback seriously, and we will review our reservation procedures to prevent similar issues from occurring in the future. If there's anything further we can do to address your concerns or assist you with your reservation, please don't hesitate to contact us directly.Thank you for choosing Orlando Palms Hotel

8/10 - 좋아요

GEOFFREY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay here
2024년 3월에 4박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Dear Geoffrey,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us. Providing a positive experience for our guests is our utmost priority, and we are thrilled that we could meet your expectations.Your satisfaction is truly rewarding for us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Thank you for choosing Orlando Palms Hotel

8/10 - 좋아요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Dear Annie,Thank you for taking the time to review our hotel, your feedback is important to us as we continue to improve our hotel and its services. Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

Martin

2024년 3월에 1박 숙박함
답변 제공: Danielle 님, 2024년 4월 3일
Thank you so much for this amazing review, we hope to continue to impress and surpass expectations for our valued guests such as yourself!

10/10 - 훌륭해요

Dalys

2024년 3월에 1박 숙박함
답변 제공: Danielle 님, 2024년 4월 3일
Hello, and thanks so much for your awesome review! We love that you had a great time with us. We hope to welcome you back in the near future!

6/10 - 괜찮아요

Roshanda

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good people we had a great time
2024년 3월에 2박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Hello RoshandaThank you for your kind words! We are delighted to hear that you had a great time during your stay with us. Providing exceptional service and creating memorable experiences for our guests is what we strive for.We look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing Orlando palms Hotel

6/10 - 괜찮아요

EDGARDO

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good price per night rate and good location. The front desk service needs to improve the attention. My room carpet has a lot of paint drops, it looks like dirty carpet. I recommend to remove this drops.
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Good afternoon Edgardo.Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel's price per night rate attractive and enjoyed our convenient location.We sincerely apologize for any lapse in attention you experienced at the front desk. Providing attentive and courteous service is a top priority for us, and we will address this issue with our team to ensure improvements are made.Additionally, we apologize for the condition of the carpet in your room. Your feedback regarding the paint drops is valuable to us, and we will work diligently to address this issue and ensure a more comfortable and pleasant stay for our guests.Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Thank you for choosing Orlando Palms Hotel

8/10 - 좋아요

Shayne

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Hello ShayneThank you for taking the time to review our hotel, your feedback is very important to us as we improve our services.Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

Xavier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect service
2024년 3월에 2박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Dear, XavierThank you for your feedback! We're delighted to hear you enjoyed perfect service during your stay. Your satisfaction means the world to us, and we look forward to welcoming you back soon.Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an early trip and needed a place to crash for the night . It was a nice property close to the airport. Helpful and friendly staff. The room was very nice and the bed was soft . For a good place for a night or two it’s a good choice .
2024년 3월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Good afternoon, Douglas.Thank you for choosing to stay with us and for sharing your positive experience! We're thrilled to hear that you found our property convenient for your early trip and that you enjoyed our helpful and friendly staff.We're delighted that you found the room comfortable and the bed to your liking. Providing a pleasant stay for our guests is our priority, and we're glad we could meet your expectations.We appreciate your recommendation and hope to welcome you back for another great stay in the future.Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 14일
Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. We are happy to see you enjoyed your stay and we look forward to any future stays you may have with us. Here at Orlando Palms Hotel, we strive to make a great experience for our guests! Thank you for choosing Orlando Palms Hotel.

2/10 - 너무 별로예요

Rick

2024년 2월에 5박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Hello, Rick.We are so sorry to see you didn't enjoy your stay with us. Your feedback is important to us as we continue to improve our services for our guest. Thank you for taking the time to review our hotel.Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

Dustin Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and willing to give suggestions of things to do around town
2024년 2월에 3박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Good Evening, Dustin RayThank you for your kind feedback! We're delighted to hear that you found our staff friendly and helpful during your stay. Providing excellent service and local recommendations is a priority for us, and we're glad our team could assist you in exploring the area.We hope you had a wonderful time exploring the town, and we look forward to welcoming you back for another great stay in the future.Thank you for choosing Orlando Palms Hotel

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If your looking for a reasonable CLEAN hotel without all the extra glamour this place is it.. highly recommend
2024년 2월에 1박 숙박함
답변 제공: GA 님, 2024년 2월 27일
Thank you for the great review, we hope to see you again soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GA 님, 2024년 2월 27일
Thank you for the nice review, we hope to see you again soon!

6/10 - 괜찮아요

Dereck

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It seemed that a fixture may have been removed from the main room, but the cleanup was poorly done. The light fixture in the bathroom had no cover and made a strange noise when it came on. This was probably a really nice hotel in the 80's. Needs a lot of updating. The staff was great, very pleasant, and easy to talk with.
2024년 2월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Hello, DereckThank you for your feedback. We apologize for the inconvenience with the fixtures in your room. Your comments are valuable to us, and we will address them promptly. We appreciate your kind words about our staff and hope to welcome you back for an improved experience in the future.Thank you for choosing Orlando Palms Hotel

6/10 - 괜찮아요

Rachel

연인과의 여행
별로예요: 직원 및 서비스
No breakfast. No ‘do not disturb’ sign in the room. No coffeemaker in room. Tv channels not coming in nor any info or menu button on remote.
2024년 2월에 7박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Dear Rachel,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the amenities provided.We understand the importance of providing a comfortable and convenient experience for our guests, and we regret that we fell short in this regard. Rest assured, your comments have been noted, and we will review them with our team to make necessary improvements.Your satisfaction is important to us, and we appreciate your understanding. If there's anything further we can do to assist you, please don't hesitate to reach out to us directly.Thank you for choosing Orlando Palms Hotel

8/10 - 좋아요

Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was a good size and reasonably clean. Bathroom could have been better as far as the cleaning. Beds were way too soft for us (personal preference) but the bedding was very clean and fresh. Had good size fridge and TV but was lacking a microwave. Had a Dunkin Donuts and McDonalds next door Decent value for the money. Was a little disappointed that we found two small roaches the morning we were leaving. Seems be be the norm for Florida middle of the rang accommodation. Overall though reasonable for what we paid
2024년 2월에 2박 숙박함
답변 제공: GA 님, 2024년 2월 27일
Thank you for the nice review, we hope to see you again soon!

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GA 님, 2024년 2월 27일
Thank you for the nice review, we hope to see you again soon!

8/10 - 좋아요

ronald

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: GA 님, 2024년 2월 27일
Thank you for the nice review, we hope to see you again soon!

2/10 - 너무 별로예요

David

2024년 2월에 1박 숙박함
답변 제공: Orlando Palms Hotel 님, 2024년 4월 15일
Dear, David.We are very sorry to hear you didn't enjoy your stay with us. We do appreciate your feedback as it helps us to improve our services for our guest.Thank your for choosing Orlando Palms Hotel

8/10 - 좋아요

Horace

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: GA 님, 2024년 2월 19일
Thank you for your good review. We hope to see you soon.

10/10 - 훌륭해요

Yaffert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Negcio
2024년 2월에 1박 숙박함
답변 제공: GA 님, 2024년 2월 17일
Thank you for your nice review. We hope to see you again soon.