We left at 11 AM on Sunday, same time as dozens of other people. There was only one person operating the valet desk. We asked the checkout desk if somebody could come help, they said it was a third party company and they couldn’t come out and help. It took us 45 minutes to get our car. It’s too bad that a great experience was hampered on exit. We did enjoy the property, the location, and the cleanliness of the room. We would stay there again, we would just self park.