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라구나 빌라 여행 후기

3 out of 5
라구나 빌라
5209 Broken Arrow Drive, Kissimmee, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 434개 이용 후기 중 141개" "
평점 8 - 좋아요. 434개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 434개 이용 후기 중 81개" "
평점 4 - 별로예요. 434개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 434개 이용 후기 중 49개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jocelyn

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about this stay, furniture a little outdated but everything makes up for it. Very spacious and private. Great for families overall recommend,cant wait to book again!
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Lauren

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old home- 90s style, nothings been updated. Everything was dirty and so was the pool. We barely used it.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

JOSE 님, HOMESTEAD

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet very dirty, bathroom dirty with moho everything is old and the house smell realy bad. The beds are old and smell bad. Please don't lose you money to stay there. You can't use the A/C lower than 72 so the house is hot. The pool don't has heating so you cant use because is very cooling.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Rosezina

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, the place was nice.I didn't like the fact that your pool was not heated.You have to pay thirty dollars a day just for a heated pool which is combined with the jacuzzi and the jacuzzi water goes into the pool and that's how the pool is heated up. Plus the jacuzzi jets do not work right. Next, the house is hot as hail. They say leave the windows and doors closed and the house will stay cool. That's a negative. The house cooled off in the morning to as low as about 76°-78 and then come the evening time. It's hotter than hell in there as far as 81-86°. With all the windows close and the air running the air does not work properly and i just wish they had sum fans that we could of used it probably would have helped a little.Other than that, that's everything it was fine. I would go back....
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Della Marjorie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little dated but very clean and comfortable. Loved the private pool (not heated). Close to walmart, grocery store and many dining out options. Lots of golf courses in the area.
2024년 3월에 14박 숙박함

8/10 - 좋아요

Raúl

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena en relación a precio. Buena ubicación. La
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Lideliz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propiedad está excelente. Hermoso lugar, tranquilo y todo limpio. Definitivamente lo recomiendo y volvería a hospedarme.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Josh

2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Jose Ricardo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how spacious and clean the house was. It had all the necessary appliances and house needs. the lake on the back made the view very peaceful and relaxing. I know the furniture is outdated, but it was clean and functional. the house was spotless.
2024년 1월에 19박 숙박함

2/10 - 너무 별로예요

phillip

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived on a Friday afternoon and called the contact # (which is in England) to have the pool heated. We were informed they would send someone out that evening but it takes a good 12 hours to heat so wouldn't be ready until the next day. Saturday morning we check the pool, and it is as cold as it was the day before. We noticed a paper note slid in the front door - local rep let us know the pool heater was just turned on that morning, so wouldn't be ready for another 12 hours. We left for the day sightseeing and got back early evening. The temp in the house was 76F and rising. I called England - no answer. I called the local rep's number and it was disconnected. We had to book other accommodations for the night. The outside of the home looked nice; inside was another story: carpet so dirty you wouldn't want to go barefoot; "toiletries" means 1 roll of tp per bathroom and 1 pump bottle of hand soap. Signs in the kitchen ask you to clean up after yourself, but the only soap is again a small bottle of hand soap and a sponge/scrubby. We bought supplies to compensate. Sunday late morning I was able to reach England and they told me they would contact their local person to look into the AC not working. I received a call later that day stating her husband flipped a breaker and they would have AC repair out Monday evening. At that point we sent a detailed email to Laguna Villas contact and let them know we were leaving and expected a full refund. To their credit, they did refund us
2024년 1월에 6박 숙박함

8/10 - 좋아요

Rosemary

단체 여행
좋아요: 청결 상태
Overall was great. Limited cooking supplies. When and bought pot to cook pasta. No extra toilet paper. No cleaning supplies. No basics like in air B&B ie sugar spices oil.
2024년 1월에 6박 숙박함

6/10 - 괜찮아요

john

아이를 동반한 가족 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
really sorry I spent the money there it was outdated holes in ceiling from leak oven filthy birner on stove didnt get hot stove was nasty only one or two lamps had a knob to turn it off and on with
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 5박 숙박함

6/10 - 괜찮아요

Martyn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is in desperate need of a refurbishment and deep clean, however I sort of expected this from the reviews. It was spacious and in a good area and at a good price. With some TLC I would stay again.
2023년 12월에 7박 숙박함

4/10 - 별로예요

Hector

2023년 12월에 8박 숙박함

8/10 - 좋아요

Leonardo

출장 여행
좋아요: 객실의 편안함
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Caroline

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air climatisé non fonctionnel, tapis dans les chambres sales et poussiéreux, moustiques et fourmis dans la cuisine. Maison qui manque d'amour et d'entretien
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Alejandro

가족 여행
별로예요: 청결 상태, 객실의 편안함
2023년 11월에 5박 숙박함

6/10 - 괜찮아요

Michele

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Israel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, good condition, close to shopping.
2023년 11월에 7박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 6박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very convenient place near to main comercial centers and parks, saving you time. Good place to rest and stay with the family. Well equipped house. Recommended
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

FABRICIO

가족 여행
좋아요: 청결 상태, 객실의 편안함
casa muy bella
el hospedaje estuvo muy bueno, la casa es grande y muy limpia
2023년 7월에 5박 숙박함

2/10 - 너무 별로예요

Monica

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please read if your hesitant, I DO NOT recommend this place, the carpet is disgusting and there is mold!! Ants and roaches are a problem as well and you do get a pool if you book the right house but they will try their best not to heat it. I will NEVER stay at this place ever again. The beds have multiple sheets and they just take one off after each guest, the smell is proof.
2023년 10월에 6박 숙박함

4/10 - 별로예요

Gemma

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

ASHLENE PONCE

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was just perfect!
2023년 10월에 4박 숙박함

8/10 - 좋아요

Daejoy

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Don’t let the bad reviews fool you give it a try! Property could use an update bed uncomfortable furniture old BUT lots of space, pool was great, neighborhood amazing .
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Kevin 님, Kissimmee

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
Very comfy and cozy. Definitely would recommend. See my 2nd review on this for more feedback.
2023년 9월에 6박 숙박함

10/10 - 훌륭해요

Kevin 님, Kissimmee

아이를 동반한 가족 여행, 가족 여행
Very cozy stay. Great for families. Overall great stay. The house is a bit old and the furniture is dated but it is clean and a big place. Nice pool as well.
2023년 9월에 7박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The villa offered a great space for four adults in a good location for the main attractions (ie.theme parks etc..) The amenities were good two bathrooms, full kitchen and off road parking. The property needs some general maintenance and modernising. It would benefit from a deep clean in between guests/stays.
2023년 8월에 19박 숙박함

6/10 - 괜찮아요

sven

가족 여행
좋아요: 청결 상태, 객실의 편안함
Spacious but old
Spacious accomodation, old furniture, sun blinds in bad condition, internet only in master bedroom or in living room, not in the whole accomodation, problem for the kids. Not all equipment woks, toaster 1/2, furnace 50%.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

sarah

가족 여행
좋아요: 청결 상태, 객실의 편안함
The villa was clean! We had no issue with anything we used. Florida is hot so we had to get used to the temps inside the home as well as outside! But overall a fantastic experience
2023년 7월에 6박 숙박함

8/10 - 좋아요

Daniel

가족 여행
Localização hotel, casa muito boa, porém precisando urgente de reformas, de vez em quando aparecia uma barata morta e outro insetos.
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

Henry

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A Perfect location and easy pool access. Home away from home.
2023년 7월에 4박 숙박함

4/10 - 별로예요

Elizabeth

가족 여행
별로예요: 숙박 시설 상태 및 시설
Terrible communication with the property manager. I emailed them a few times never got a response. there's no instructions on what they were expecting during departure and lots of crappy packed jobs on the house
2023년 7월에 4박 숙박함

4/10 - 별로예요

Samantha

가족 여행
별로예요: 객실의 편안함
Unhappy
Great area, very close to everything & easy to get in and out. Home was bigger than we anticipated. Home was relatively clean, but could use an update. The mattresses are very cheap & awful to sleep on.. even our kids were complaining. We did not have hot water running through the showers at all during our 4 night stay. Home was equipped with everything you need to make meals in the kitchen, but There was no dish detergent to wash the dishes with. Besides the two rolls of toilet paper that were currently in the holder.. there was NO MORE!!! Absolutely unbelievable…. We were stuck with no toilet paper. The pool is very foggy and you can not see the bottom. It is fair to say we were not impressed at all with this stay.
2023년 7월에 4박 숙박함

4/10 - 별로예요

Yadira

별로예요: 청결 상태
the bad thing about that house that lacks cleaning. because it is infested with ants everywhere in the dining tables and the kitchen in the beds in the fatal rooms
2023년 7월에 4박 숙박함

8/10 - 좋아요

Miguel

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cómoda
2023년 6월에 8박 숙박함

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have never left a review on a property before but I need to express how extremely filthy the carpet is on this house. This is not an exaggeration, the carpet is so dirty that I was afraid to walk on it barefoot. There was old furniture that also looked dirty. The kitchen and bathroom were oudated and in need of repairs but the carpet was the worst. We have a rental property and I've never seen a carpet so dirty and disgusting. I sent them a message asking for an after hours phone # in case of emergency and never received a response, so I'm not wasting my time trying to complain to file a complaint. I'm sure they know what their own property looks like and they obviously don't care.
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

ENNIO

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2023년 5월에 4박 숙박함

8/10 - 좋아요

Wilfredo 님, Santa Isabel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is well located but need attention, the microwave didn't work, need new mattresses. In two occasions people came to the property and told me that were booked for the same week. The complex is quite, after all wasn't a bad stay, but like I said need attention.
2023년 5월에 6박 숙박함

2/10 - 너무 별로예요

Eduardo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
we arrived at the property at 5:00 pm, and we did not find the key to open it, I only went to find another property at 10:00 pm, everyone was very tired, my wife, a friend and three children, I will never book anything with this owner again,laguna villas
2023년 5월에 7박 숙박함

8/10 - 좋아요

Nathan

가족 여행
좋아요: 청결 상태
It was located in a good area for our stay.
2023년 5월에 10박 숙박함

6/10 - 괜찮아요

antje

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
De lokatie is uitstekend. Heel centraal ten opzichte van winkels en pretparken. De villa met zwembad aan bear path zelf is behoorlijk verouderd en heeft echt een update nodig. Interieur is sober, het bankstel is helemaal doorgezakt (je kon er echt niet op zitten) tapijt in de slaapkamers heeft behoorlijk wat vlekken. Het zeil in de master bedroom heeft behoorlijke grote vlekken rond de toiletpot wat waarschijnlijk gekomen is door een lekkage. Ziet er erg vies uit. De toiletbril was beschadigd. Er misten stukken uit, niet erg hygiënisch! Ik moet wel zeggen dat er verder alles was. De keuken was dan wel verouderd (keukenkastjes wilden niet eens meer sluiten) maar alles wat we nodig hadden was er. Potten, pannen, borden en bestek was prima. Ook de bedden lagen goed (in tegenstelling wat we eerder hadden gelezen) ondanks dat het beddegoed er wat verwassen uit zag. Er waren 2 tv's in huis met een beperkt aantal tv zenders. We hebben op een gegeven moment maar een google chromecast gekocht zodat we 's avonds nog even een leuke film konden kijken. Kortom....deze villa heeft zijn beste tijd gehad en heeft echt een update nodig. Wij hebben gelukkig voor een lage prijs deze villa kunnen huren en daarom was het nog net acceptabel voor ons. De eigenaar moet echt wat geld investeren in een nieuw bankstel, tv kanalen, nieuw tapijt, nieuwe vloer in badkamer en een nieuwe wc bril.

8/10 - 좋아요

Manuel

가족 여행
좋아요: 청결 상태
2023년 4월에 7박 숙박함

8/10 - 좋아요

Stacy

단체 여행, 가족 여행
좋아요: 청결 상태
I was completely comfortable with this rental the only issues I had were some maintenance is needed The toilets didn’t flush properly from the beginning then when leaving one backed up without even using The pool was dirty on arrival (which was resolved) Just some minor maintenance would make this the PERFECT place..
2023년 4월에 4박 숙박함

4/10 - 별로예요

Luis

2023년 4월에 5박 숙박함

2/10 - 너무 별로예요

Demaris

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paid for heated pool and wasn’t heated til check out, Storage of multiple picture frames were under bed, Mattresses stained, bedding was full of previous guest, trash was over half full before we even got to put our trash in, called them everyday except one because we were gone the entire day with issues and they were always in a rush to get off the phone, pool was half full one of the days, random trash under beds, loose dogs in neighborhood, police arrest super early in the morning at like 3am waking everyone, close to Disney, cheap, roomy, left over items from previous guest at and in pool area, dishes unclean, tissue ran out first day, folks you talk to for communication is in the UK, tvs had no channels but like two, table in living room was half broke look like if you blew on it it would fall, no wash cloths, two trash bags for the entire stay, trash can was laying on the shelf in the pantry like it was a loaf of bread, washing machine, dryer, vacuum, broom, Walmart close by, needed those to clean up the place since we were told cleaner will come in the morning and never did, garage door had to be manually opened, blinds tore all up and folks can easily see inside, shower had a dirty, unclean, stank smell, WiFi didn’t work well at all super slow, didn’t refund heated pool money like they said only one day, very dated, dishonest, you get what you pay for, sent to wrong address and wouldn’t have known until I called them, lizards everywhere, rude, carpet stained and dirty
2023년 4월에 4박 숙박함
답변 제공: Brian 님, 2023년 4월 28일
Thank you for your coments I will look into the details that you make it is the 1st I have had a detail report to day 28thApril 2023 I sea your letter was the 21st AprilBrian

10/10 - 훌륭해요

Denis 님, CENTRAL ISLIP

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Very good property the only thing it needs to be updated
2023년 4월에 7박 숙박함
답변 제공: Brian 님, 2023년 4월 28일
Thank you for your reveiw

10/10 - 훌륭해요

Berenice

2023년 4월에 5박 숙박함
답변 제공: Brian 님, 2023년 4월 28일
Thank you for your reveiw