로비

라마다 바이 윈덤 알타몬트 스프링스 니어 I-4 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1005개 이용 후기 중 235개" "
평점 8 - 좋아요. 1005개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 213개" "
평점 4 - 별로예요. 1005개 이용 후기 중 116개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 176개" "

6.6/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Ramada Front Desk Manager 님, 2024년 4월 17일
Hello Jennifer, thank you so much for choosing to stay with us! We appreciate your feedback and hope to see you back soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Ramada Front Desk Manager 님, 2024년 4월 17일
Hello Michael, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo bien solo pasé una noche fue fácil encontrar el lugar.
2024년 4월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 4월 8일
Hola Sandra, ¡muchas gracias por elegir quedarte con nosotros! Todo el mundo realmente aprecia sus comentarios. Esperamos verte pronto

2/10 - 너무 별로예요

Lazaro

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property has a german roach investation. I had to switch room because the roaches were crawling on every surface including the bed.
2024년 3월에 1박 숙박함
답변 제공: Ramada Front desk manager 님, 2024년 4월 2일
Dear Lazaro, we apologize for any inconvenience caused by the roaches and appreciate you bringing it to our attention. Will address this promptly with our exterminator.Have a great day.

6/10 - 괜찮아요

Antonio

좋아요: 청결 상태
All round average 2.5 star facility.
2024년 3월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 12일
Hello Antonio, thank you so much for choosing to stay with us!

10/10 - 훌륭해요

Robin

Feels very old, but clean
2024년 3월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 11일
Hello Robin, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 - 훌륭해요

Shakeya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2024년 3월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 5일
Hello Shakeya, thank you so much for choosing to stay with us! We really appreciate your kind words. Hope to see you back soon.

8/10 - 좋아요

mitch

2024년 2월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 1일
Hello Mitch, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 - 훌륭해요

Abraham

2024년 2월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 21일
Hello Abraham, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 - 훌륭해요

Ruben

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 1일
Hello Ruben, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 - 훌륭해요

Jawanda

2024년 2월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 21일
Hello Jawanda, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 - 훌륭해요

Keshanda

Great stay easy checking
2024년 2월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 1일
Hello Keshanda, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 - 훌륭해요

Cecil

2024년 2월에 2박 숙박함
답변 제공: Ramada management 님, 2024년 3월 21일
Hello Cecil, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 2월 21일
Hello Catherine, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

2/10 - 너무 별로예요

Jacob

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 2월 21일
Hello Jacob, we apologize for not meeting your expectations. We hope that you will give us another chance and visit us again. Thank you.

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient and priced fair
2024년 2월에 1박 숙박함
답변 제공: Front desk manager 님, 2024년 2월 14일
Hello Helen, thank you so much for choosing to stay with us! We hope to see you back soon.

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stop for a night traveling to Daytona. Both front desk people were very nice. Recommended a great restaurant. Room and breakfast was OK for a stop over.
답변 제공: Front desk manager 님, 2024년 2월 14일
Hello David, Thank you so much for choosing to stay with us for a night! We hope to see you back soon for a longer stay.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gina greeted me with a big smile and a warm hello. She made check in smooth and easy. Gina communicated my room directions at ease.
2024년 2월에 1박 숙박함
답변 제공: Front desk manager 님, 2024년 2월 14일
Hello Jason , I shared your kind words with Gina and she was really delighted that you remembered her name. Thank you so much for choosing to stay with us! We hope to see you back soon.

4/10 - 별로예요

domenic

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is extremely overpriced $168 a night for a basic generic room with a bathroom so small you could barely use bathroom door was broken so no privacy the " continental breakfast " was very old dried up rolls no fruit and no decaffeinated coffee they embarrassed me at check-in telling me my card was declined I paid with a different card then went outside and called Capitol one they said my card was fine so I went back to the front desk with Capitol one on speaker phone and the idiot at the front desk insisted that it was Capitol ones fault and just kept arguing with the Capitol one representative then I cecked my other card they had charged it 3 times had to go fight with them to have the extra charges removed once again that amex fault not theres don't walk away from this hotel RUN away
2024년 2월에 3박 숙박함
답변 제공: Front desk manager 님, 2024년 2월 14일
Hello Domenic, I apologize for the not such a great experience that you had at our location. Rates at our location are priced accordingly. Our continental breakfast includes apples ,so we do offer fruits. Due to no demand for decaffeinated coffee, we only offer regular. Our rooms have coffee makers and extra decaffeinated packages of coffee were offered to you when you raised your concern about it that morning. There is someone at the desk at all times and no reports were made by you regarding bathroom door issues for the whole stay of 3 nights here. We checked the door after your departure, and nothing was wrong with it. Regarding your card not going through and you being embarrassed, I guess now the whole world knows it. The front desk clerk was doing her job and informed you that there was a message stating, "Fraud suspected", so you can call your bank. She did not do that to embarrass you, it was for your safety. We are hiring by the way, if you think you can do better than her. Thank you so much for choosing to stay with us for 3 nights!

10/10 - 훌륭해요

Adrian

2024년 1월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 3월 21일
Hello Adrian, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

8/10 - 좋아요

bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The elevator needs serious attention. While it safely delivered us to our floor, it groaned and bounced unpleasantly.
2024년 1월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 23일
Hello Bonnie, thank you so much for choosing to stay with us! I apologize for the elevator experience you had. Will address that with our elevator company, so guests have a smoother ride. We hope to see you back soon.

10/10 - 훌륭해요

jason 님, Winter Springs

2024년 1월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 2월 14일
Hello Jason, Thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 - 훌륭해요

Evarist

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ramada management 님, 2024년 1월 19일
Hello Evarist , thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

6/10 - 괜찮아요

clarence 님, havana

2024년 1월에 2박 숙박함
답변 제공: Ramada management 님, 2024년 1월 19일
Hello Clarence, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 - 훌륭해요

LaKisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was super nice and friendly
2024년 1월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 16일
Hello LaKisha , Everyone really appreciates your feedback. Thank you so much for choosing to stay with us! We hope to see you back soon.

2/10 - 너무 별로예요

Christine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It looked clean when we first walked in, but when we flipped the bed linens back, there was no blankets only sheets. I went up front to the desk, and the lady told me that they should be in between the sheets, I told her there was none there, and she handed me too, and told me I needed to make sure that they were in the room when I left. I definitely would not keep cigarette burned, stained up and torn blankets. Adding insult to injury, they have a roach problem.
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 8일
Hello Christine, thank you so much for choosing to stay with us! I apologize for the not such a great experience that you had at our location. Our rooms do have blankets which are located under the top sheet. The way the bed is made does not look like there are any but there are. In the room that you stayed there were 2 white blankets between the sheets, one on each bed. We have pictures from your room after you left showing the blankets were there. Regarding the roach problem: We do treat the rooms regularly and I apologize if you saw any roach. Thank you again for staying with us.

10/10 - 훌륭해요

Oursnite

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I just like there nothing to complain about it thanks
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 8일
Hello Oursnite, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

10/10 - 훌륭해요

Roosevelt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 8일
Hello Roosevelt, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

10/10 - 훌륭해요

Ty

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 3일
Hello TY, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

6/10 - 괜찮아요

joseph

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing works reaacclly disappointing we won't ever stay at Ramada here or anywhere else fitness room. Not accessible room floor dirty not worth the money
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 3일
Hello Joseph, thank you so much for choosing to stay with us! I apologize for the not such a great experience that you had at our location. Guest's keys and machines in the fitness room were working when our engineer guy inspected them. Regarding the floor in the handicapped room: We informed housekeeping, and they will address that problem. There is someone at the desk at all times and would greatly appreciate, if you informed them first, so they can help you with the issue. Thank you again for staying with us.

8/10 - 좋아요

Joan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Ramada management 님, 2023년 12월 29일
Hello Joan, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

8/10 - 좋아요

Norma

Clean safe and good service
I was there for 4 days everyone was courteous mostly the lady when I arrive at 9 pm the 12/26
2023년 12월에 2박 숙박함
답변 제공: Ramada management 님, 2023년 12월 29일
Hello Norma, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 - 훌륭해요

Rigoberto

2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2024년 1월 16일
Hello Rigoberto, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Ramada management 님, 2023년 12월 29일
Hello Brian, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
It was a nice place. The room was clean and liked no carpet. The room was nicely decorated. Bed was comfy. The only con would be the pillows were thin and hard. It had free breakfast which is a plus. I would definitely stay again.
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2023년 12월 18일
Hello and thank you so much for choosing to stay with us! We really appreciate the kind words you said about our hotel in your feedback! We hope to see you back soon.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Safe and convenient area too dinning and shopping.
답변 제공: Ramada management 님, 2024년 2월 14일
Hello Timothy, everyone really appreciates your feedback. Thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 - 훌륭해요

DEbony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like the fact that I was not given my deposit back
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2023년 12월 7일
Hello DEbony, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ramada management 님, 2023년 12월 7일
Hello David, thank you so much for choosing to stay with us! Everyone really appreciates your feedback and the great score that we received from you! We hope to see you back soon.

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Ramada management 님, 2023년 12월 7일
Hello Jacqueline, thank you so much for choosing to stay with us! We hope to see you back soon.

8/10 - 좋아요

Dedra E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Onliest thing I have a complaint about is there were a few roaches and the television can be a little bigger but I will stay at this property again
2023년 12월에 2박 숙박함
답변 제공: Ramada management 님, 2023년 12월 7일
Hello Deadra, thank you so much for choosing to stay with us! I apologize for the not such a great experience that you had at our location. I would like to assure you that the pest control company was informed about the issue and are taking care of the problem. Rooms are regularly serviced for pests. We hope to see you back soon.

8/10 - 좋아요

Ramesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Ramada management 님, 2023년 11월 30일
Hello Ramesh, thank you so much for choosing to stay with us! We hope to see you back soon and we really appreciate your business.

10/10 - 훌륭해요

Adel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Ramada management 님, 2023년 11월 30일
Hello Adel, thank you so much for choosing to stay with us! We shared your wonderful score with our team. Everyone really appreciates your feedback! We hope to see you back soon.

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cable didnt hsve a good variety. Mostly sports channels. Everyone is not a sports buff
2023년 11월에 2박 숙박함
답변 제공: Ramada management 님, 2023년 11월 30일
Hello Cheryl, thank you so much for choosing to stay with us! We have the deluxe package with Spectrum, so our guests can enjoy variety of channels. We hope to see you back soon and we really appreciate your business.

8/10 - 좋아요

Adel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Ramada Management 님, 2023년 11월 30일
Hello Adel, thank you so much for choosing to stay with us! We hope to see you back soon and we really appreciate your business.

10/10 - 훌륭해요

Ismael 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous front desk personnel.
2023년 11월에 1박 숙박함
답변 제공: Ramada management 님, 2023년 11월 30일
Hello Ismael, thank you so much for choosing to stay with us! We really appreciate your kind words for our front desk personnel. We hope to see you back soon.

10/10 - 훌륭해요

Courtney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were in town for a quick trip. Room and hotel fit our needs for our short trip.
2023년 11월에 2박 숙박함
답변 제공: Hotel management 님, 2023년 11월 22일
Hello Courtney, thank you so much for choosing to stay with us! Everyone here really appreciates the excellent score on your feedback! Please, come to visit us again.

10/10 - 훌륭해요

delia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was clean.
2023년 11월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 11월 22일
Hello Delia, thank you so much for choosing to stay with us! We shared your wonderful score with our team. Everyone really appreciates your feedback! We hope to see you back soon.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and the room was spotless.
2023년 11월에 2박 숙박함
답변 제공: Hotel management 님, 2023년 11월 13일
Hello Mark, thank you so much for choosing to stay with us! We shared your wonderful score with our team. Everyone really appreciates your feedback! We hope to see you back soon.

6/10 - 괜찮아요

Shaneara

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
Quiet place.
2023년 11월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 11월 13일
Dear Shaneara, Thank you for taking the time to complete this survey .We look forward to seeing you again.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 11월 13일
Dear Michael, thank you so much for choosing to stay with us and completing this survey. We look forward to seeing you again.