객실

미드포인트 호텔 바이 로젠 호텔 & 리조트 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 247개" "
평점 8 - 좋아요. 1000개 이용 후기 중 376개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 204개" "
평점 4 - 별로예요. 1000개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 66개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Gi June

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: PM 님, 2019년 12월 13일
Gi June, thank you for taking the time to leave a review. We are glad you have enjoyed your stay with us. The next time you are in Orlando, we hope you will choose Midpointe Hotel by Rosen Hotels & Resorts again.

8/10 - 좋아요

YOUNGHOON

Just so so
저렴한 가격에 컨벤션센터에서 가까운 장점이 있으나 스태프 친절도가 아쉬움.
2018년 3월에 4박 숙박함

2/10 - 너무 별로예요

Eric

출장 여행
별로예요: 직원 및 서비스
Bad communication! Hotel was closed. Wasn't told.
The Hotel was closed! I got no notice that everything was changed. They moved me to another branch but it was further away and I got no advance notice. Terrible communication.
2020년 12월에 3박 숙박함

2/10 - 너무 별로예요

Jose 님, Lajas, Puerto Rico

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel was closed, I lost my money for the reservation. a bad experience. I will not book hotel again through expedia
2020년 11월에 3박 숙박함

2/10 - 너무 별로예요

Anne 님, Orlando

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was closed down and you couldn’t even get into the parking lot
2020년 10월에 3박 숙박함
답변 제공: Social Media Concierge 님, 2020년 10월 13일
Anne, We are so sorry our temporary closure was unexpected for you. We hope our staff was able to redirect you to our open sister property for your stay.

8/10 - 좋아요

Anonymous 님, Orlando

별로예요: 직원 및 서비스
This hotel service has drastically changed. It's not the same as it was before. Staff associates not as courteous as previous, the texture of the rooms aren't as comfortable as before.
2020년 1월에 1박 숙박함
답변 제공: Social Media Concierge 님, 2020년 10월 13일
Thank you for your feedback. We are glad that you enjoyed your overall stay with us. We do apologize for any inconvenience you experienced. Please feel free to reach out to us directly if there is anything we can do. We sincerely appreciate your business and hope to see you again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad experience as I arrived to location it was closed empty place couldn’t enter the facility
2020년 7월에 2박 숙박함
답변 제공: AB 님, 2020년 7월 20일
Thank you for your review, we are sorry for your poor experience.

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2020년 3월에 1박 숙박함
답변 제공: Social Media Concierge 님, 2020년 4월 9일
Thank you for your feedback. We hope to see you again soon!

10/10 - 훌륭해요

Arlette

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service and hotel!!!
2020년 4월에 4박 숙박함
답변 제공: AB 님, 2020년 4월 7일
Arlette, Thank you for your 10 out of 10 review. We are so glad you enjoyed our service and hotel. We hope to have you with us again soon.

4/10 - 별로예요

Jeremy 님, Minnesota

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had a musty smell and was in shambles. Also there were a ton of shady characters . We will not be staying there again.
2020년 3월에 2박 숙박함
답변 제공: Social Media Concierge 님, 2020년 4월 3일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay the pool was beautiful the room was nice and clean they did a good job maintaining everything. The only downside is that the hallway in b building did smell like cat pee a little, like it was coming from one of the rooms and there are some sketchy characters hanging around and some questionable activity at certain times. But there is also security guards that patrol the property night and day. Very reasonable rates and great location though I would go back.
2020년 3월에 4박 숙박함
답변 제공: AB 님, 2020년 3월 28일
Thank you for your review. We are so glad you enjoyed your stay with us. Thank you for letting us know about the hallway smell and we will look into this. We hope to have you stay with us again soon.

8/10 - 좋아요

Darcy Andreina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agradable
2020년 3월에 1박 숙박함
답변 제공: Social Media 님, 2020년 3월 26일
¡Gracias por tu comentario! Nos complace escuchar que haya disfrutado de su estadía aquí en Orlando con nosotros. ¡Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro!

6/10 - 괜찮아요

ConsciousTravel 님, Alberta

출장 여행
별로예요: 편의 시설/서비스
The price was great but... The room was a very basic mediocre motel room.The phone in the room did not work. The safe in the room did not work. The staff person who came to fix things was lovely, friendly, and helpful. He was able to fix the safe but the phone never did work. Not a big deal unless of course there were to be a state of emergency where all cell towers were down. During the COVID-19 crisis that is a valid concern. The hotel should have taken this more seriously. The lady cleaning the room one day refused to leave when I came back to my room and asked for privacy. The hotel needs to train their staff to allow for guests to return to their rooms with an expectation of privacy. The work-around was that we agreed she need not come back to finish cleaning.
2020년 3월에 5박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 19일
Conscious Travel, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay and thank you for bringing your concerns to our attention. Your comments help us to continue to improve. If you would like for us to connect you to management, please feel free to reach out to us in a private message with your email address. Thank you again and we hope to better serve you in the future.

2/10 - 너무 별로예요

Bekka

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Very rude and unhelpful very inconsiderate of me and my two little girls
2020년 3월에 4박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 19일
Bekka, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay and thank you for bringing your concerns to our attention. Your comments help us to continue to improve. If you would like for us to connect you to management, please feel free to reach out to us in a private message with your email address. Thank you again and we hope to better serve you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pool and hot tub was nice. Room was clean. Plenty of towels. Staff friendly. Didn't like that my room was right across from maid service facilities. Their carts lined the hall making it hard to get in and out of the room and through the hall. They were also very loud very early. Avoid rooms 130-140 to avoid that. Also they don't have microwaves in the room.
2020년 3월에 2박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 18일
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay and thank you for bringing your concerns to our attention. We hope to better serve you in the future.

10/10 - 훌륭해요

M 님, TX

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the theme parks and right across the street from a few fast food places. Rooms where very clean and had everything we needed. Had a very pleasant experience here and would definitely recommend.
2020년 3월에 3박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 18일
M, Thank you for your review. We are so happy to hear how much you enjoyed your experience with us at Midpointe Hotel! Thank you for choosing Rosen Hotels & Resorts and we look forward to hosting you again in the future. Safe travels!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Ice machine Front desk and cleaning crew were good workers. Good to see security 24 hrs a day. Security officer were walking the building. This is a Rosen Property so they keep high standards even in lower priced property. Good work.
2020년 3월에 3박 숙박함
답변 제공: AC 님, 2020년 3월 17일
Hello there, Thank you so much for taking the time to leave us a review. We are so grateful to hear that you had such a wonderful stay and that we were able to warmly welcome you to Orlando. We hope to see you again in the future!

2/10 - 너무 별로예요

Alex 님, Costa Rica

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They even charge $10 per package if you get stuff delivered to the hotel.
2020년 3월에 2박 숙박함
답변 제공: AC 님, 2020년 3월 17일
Hello Alex, Thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Daniell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was except they didn't have a microwave in the room
2020년 3월에 2박 숙박함
답변 제공: AC 님, 2020년 3월 16일
Hello Daniell, Thank you so much for writing a review. We appreciate you choosing to visit us and are glad that you had a comfortable stay. We hope to see you again in the future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: AC 님, 2020년 3월 16일
Hello there, Thank you for taking the time to leave a review. We hope that you enjoyed your stay with us and do apologize that we were not able to meet your expectations fully. Please, don't hesitate to reach out to our staff members and/or manager so they can accommodate and make your next visit more comfortable. We appreciate your business and look forward to welcoming you back to Orlando again soon.

8/10 - 좋아요

Rosie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Inexpensive. Nothing fancy but we found the room was clean. Lots to do nearby
2020년 3월에 1박 숙박함
답변 제공: AC 님, 2020년 3월 16일
Hello Rosie, Thank you so much for taking the time to leave us a review. We are so thrilled that our location was convenient for all of your Orlando adventures. We hope to host you again in the future!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: AC 님, 2020년 3월 16일
Hello there, Thank you for taking the time to leave a review. We hope that you enjoyed your stay with us and do apologize that we were not able to meet your expectations fully. Please, don't hesitate to reach out to our staff members and/or manager so they can accommodate and make your next visit more comfortable. We appreciate your business and look forward to welcoming you back to Orlando again soon.

8/10 - 좋아요

Rado 님, Montreal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
standard hotel, nothing fancy , room had a stale air smell
2020년 3월에 1박 숙박함
답변 제공: AC 님, 2020년 3월 16일
Hello Rado, Thank you so much for taking the time to leave us a review. We appreciate your feedback and the opportunity to serve you. We hope to see you again on a return visit!

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
You can’t beat the price if your just looking for a room to crash. Housekeeping kept the room clean. Only complaint is it’s outdated
2020년 3월에 2박 숙박함
답변 제공: AC 님, 2020년 3월 16일
Hello Joseph, Thank you so much for your review. We appreciate your feedback and are so grateful to have had the opportunity to serve you. We hope to see you again in the future!

8/10 - 좋아요

Leinard

좋아요: 청결 상태, 직원 및 서비스
2020년 3월에 2박 숙박함
답변 제공: AB 님, 2020년 4월 30일
Thank you for your review.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Buena opción en Orlando!
El Hotel estuvo bien, habitación cómoda y amplia. Limpia. El colchón estaba algo hundido en el medio. Básico, cómodo, limpio, buena ubicación. La atención en el Front desk debería ser mejor. El resto estuvo todo bien! Buena relación precio-calidad. Volvería
2020년 3월에 2박 숙박함
답변 제공: Abby 님, 2020년 3월 16일
Hello there, Thank you so much for taking the time to leave us a review. We are so happy that you found the room to be comfortable, we always want to feel like a home away from home. We hope to see you again in the future.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Took pics of mold and filthy grout inbetween tile. AC is moist and smelly. Unclean faucet in vanity.
2020년 3월에 1박 숙박함
답변 제공: PM 님, 2020년 3월 15일
Thank you for bringing this to our attention. We apologize for any part of your stay that was not spotless as we have high standards of the cleaning of our entire property. Everything we do is to ensure our guests have a relaxing, worry-free stay and are sorry that we did not meet that expectation. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2020년 3월에 1박 숙박함
답변 제공: PM 님, 2020년 3월 15일
Thank you for taking the time to leave a review. We hope that you enjoyed your stay with us and do apologize that we were not able to meet your expectations fully. Please, don't hesitate to reach out to our staff members and/or manager so they can accommodate and make your next visit more comfortable. We appreciate your business and look forward to welcoming you back to Orlando again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Hotel staff was very nice and accommodating. We stayed in a suite which was spacious. The balcony was bolted shut which we weren't happy about. This property is older and has a musty, mildew smell and it would have been nice to be able to open the balcony door to air it out. Didn't see any bugs, shower could have been a nicer as the tub was just painted to try and cover up its old age and the paint was peeling off. A/c worked well and the beds were comfortable.
2020년 3월에 2박 숙박함
답변 제공: PM 님, 2020년 3월 15일
Thank you for your feedback. When we receive comments such as yours they are shared with our management team. We apologize to hear that we did not meet your expectations, we will pass along your suggestions, and will strive to do better on your next visit. Thank you again for your time to share your experience staying with us. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: PM 님, 2020년 3월 15일
Thank you for taking the time to leave a review. It's great to see that you have enjoyed your stay with us. We hope that you will consider Midpointe Hotel by Rosen Hotels & Resorts again for your future Orlando visits!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스
Rude hotel staff
At check in the clerk was rude not welcoming and the key card given to me did not work. I went to get anther key card and I mentioned the key pad loose and they sent maintenance right away and he raised his voice at me to give him my phone to use the light.
2020년 3월에 4박 숙박함
답변 제공: PM 님, 2020년 3월 15일
Thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

4/10 - 별로예요

Arthur

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 3월에 7박 숙박함
답변 제공: PM 님, 2020년 3월 15일
Arthur, we apologize for any inconvenience you may have endured during your stay. Please, don't hesitate to reach out to our staff members and/or manager so they can accommodate and assist you better. We appreciate your business and look forward to welcoming you back to Orlando again soon.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
What I liked is the location and the security they have.
2020년 3월에 1박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 12일
Thank you for your review! We are so glad to hear how much you enjoyed our location and security. Thank you for staying with us and we hope to host you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
My keys did not work upon check in and I had to wait 15 minutes for someone to Bring me a working set. The hallways were not air conditioned so it was not comfortable waiting there will all my luggage for someone to come and let me in my room.
2020년 3월에 2박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
Thank you for your feedback. We sincerely apologize for any inconvenience you experienced during your stay and appreciate your comments as these help us to continue to improve. We hope to better serve you in the future and thank you again for your honesty.

6/10 - 괜찮아요

실제 이용하신 고객

2020년 3월에 2박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
Thank you for your review. We hope you enjoyed your stay with us and we look forward to serving you again int the future. Safe travels.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 3박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
Thank you for your review. We are glad you enjoyed your stay with us at Rosen Hotels & Resorts and we look forward to hosting you again in the future!

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Everything was clean and as expected other than when I was packing up my car at 9:30 I kept being asked by one of the cleaning ladies if I was done and she kept reminding me check out was at 11 am. I said yup thanks I’m almost done but she kept waking back and forth and asking me which made me feel rushed. I closed the door at 10:05 am and went to go back in quick to use the bathroom and my key card no longer worked. I ended up leaving the block for my charger by accident and when I called they said nothing was found but I know it was plugged in next to the bed. Maybe if I hadn’t been rushed an hour and a half before check out I wouldn’t have forgotten it. Not pleased.
2020년 3월에 2박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay and thank you for bringing your concerns to our attention. Your comments help us to continue to improve. If you would like for us to connect you to management, please feel free to reach out to us in a private message with your email address. Thank you again and we hope to better serve you in the future.

10/10 - 훌륭해요

LB 님, Miami, FL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was very convenient. The room was spacious.
2020년 3월에 2박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
LB, Thank you so much for your review. We are so happy to hear how much you enjoyed your time with us at Midpointe Hotel. Thank you for choosing Rosen Hotels & Resorts and we look forward to welcoming you back soon!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay, near Convention Center, affordable price!
2020년 3월에 6박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
Thank you for your review! We are so happy to hear how much you enjoyed your stay with us at Midpointe Hotel. We look forward to hosting you again on your next visit to Orlando!

10/10 - 훌륭해요

A.R.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Waar voor het geld
Kathy van de receptie is super ! Zeer professioneel en behulpzaam Het hotel is schoon en netjes De kamer is schoon en alles werkt zoals het hoort ! Een goede budget hotel op een goede locatie
2020년 3월에 3박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
A.R., Heel erg bedankt voor je geweldige review! We zijn zo blij om te horen hoeveel je genoten hebt van Kathy's gastenservice. Bedankt voor het kiezen van Midpointe Hotel en we hopen u weer te mogen verwelkomen op uw volgende reis naar Orlando. Veilige reizen!

8/10 - 좋아요

Meesha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only negative is the second hot tub was ice cold! But main one was working. Staff was incredibly nice!
2020년 3월에 2박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
Meesha, Thank you for your feedback. We apologize for any inconvenience you experienced with the hot tub however we are glad to hear how much you enjoyed your stay and our staff! Thank you so much for staying with us and we hope to host you again in the future!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설
The pamphlets incorrectly stated that the pool hours were 9:00-10:00. Apparently the hours are 9:00-dusk. The hot tub had ‘caution’ tape around it and there was splintered hand railing and a nail on the walkway.
2020년 3월에 4박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 9일
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay with us and thank you for bringing your concerns to our attention. We value your comments because they help us to continue to improve. We hope to better serve you in the future. Thank you.

8/10 - 좋아요

Buchanan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 3박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 9일
Buchanan, Thank you for your review. We are happy you have hosted during your stay in Orlando! Thank you for choosing Rosen Hotels & Resorts and we look forward to hosting you again in the future!

10/10 - 훌륭해요

Gail 님, St. Augustine

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the refrigerator in room and free parking. I loved that it was walking distance to restaurants and Walgreens and the Convention Center. I lost my wallet in the parking lot while there and the staff was soooooo kind and helpful and it was finally turned in by another customer. It was my best experience in Orlando, and I go there about 4 times a year. Not the fanciest hotels, but the one that made me the happiest.
2020년 3월에 2박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 9일
Gail, Thank you for your review! We are so happy to hear how much you enjoyed your stay and wonderful guest service! We are thrilled to hear Midpointe Hotel was your best experience in Orlando and we truly look forward to hosting you again in the future!

10/10 - 훌륭해요

Shaelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap & Amazing!
2020년 3월에 1박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 9일
Shaelyn, Thank you for your review. We are so glad to hear how amazing your stay was at Midpointe Hotel. Thank you so much for choosing Rosen Hotels & Resorts and we look forward to hosting you again in the future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I was disappointed that there wasn't elevators in the place. The stairs were sticky from someone spilling a drink. Other than that it was good
2020년 2월에 1박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 8일
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your comments as these help us to continue to improve. Thank you again and we hope to better serve you in the future.

6/10 - 괜찮아요

Jack 님, Ottawa Valley, Ontario, Canada

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Property is showing signs of age. Could use a freshen up in some areas. A good hotel for the price. We had hot water issues but were given a new upgraded room (suite) and a breakfast voucher. Management and staff were very helpful.
2020년 2월에 7박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 11일
Jack, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback as your comments help us to continue to improve. We are glad to hear how much you enjoyed our staff and we hope to serve you again in the future.

8/10 - 좋아요

Miriana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean, clean , clean.
I stay at the hotel 3 nights. The room I got was a little outdated but it was clean and well maintained. No roaches , no bad bugs . It was cleaned daily and I was given every day fresh towels and coffee. The room is supplied with a refrigerator, TV , and coffee machine and a safe . The staff was very friendly .
2020년 3월에 3박 숙박함
답변 제공: PM 님, 2020년 3월 17일
Miriana, thank you so much for your review of your stay with us. We are glad that you found our accommodations clean and comfortable. It is also great to hear that our hotel amenities could add value to your stay. Additionally, we always love to hear that our helpful and friendly associates made a positive impact during your visit. All of us here at Midpointe Hotel hope to be your hotel of choice for any future Orlando visits!

10/10 - 훌륭해요

Leonardo 님, mayaguez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got scare when a read the reviews in some pages, but i give them a chance and is was really good. Is always read reviews, but just try yourself, best 3 days i ever had.
2020년 3월에 2박 숙박함
답변 제공: PM 님, 2020년 3월 17일
Leonardo, thank you for your review. It is great that you had a fantastic three days with us. On behalf of everyone at Midpointe Hotel, we hope to see you again soon here with us in Orlando!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Melanie- Social Media Concierge 님, 2020년 3월 5일
Thank you for your review. We apologize for any inconvenience you experienced during your stay with us. Please feel free to send us a private message with more information if you wish. Thank you and we hope to better serve you in the future.