BBQ/피크닉 공간
예약 가능 여부 확인

블루 트리 리조트 - 레이크 부에나비스타 여행 후기

3 out of 5
블루 트리 리조트 - 레이크 부에나비스타
12007 Cypress Run Road, Orlando, FL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1615개 이용 후기 중 825개" "
평점 8 - 좋아요. 1615개 이용 후기 중 517개" "
평점 6 - 괜찮아요. 1615개 이용 후기 중 168개" "
평점 4 - 별로예요. 1615개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1615개 이용 후기 중 32개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

jihyun 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족단위 호텔로 정말 좋아요.
깨끗하고 편안한 숙소였습니다. 주방 시설이 완비되어 있었는데 대부분의 집기류들을 구비하고 있어서 가족단위 여행객에게 만족한 시설을 제공하고 있었습니다. 객실도 아이들방에 작은 침대가 두개 부부 침실 하나 따로 마련된것도 좋았고 아래에 빨래시설이 마련되어있었는데 동전 카드 모두 가능하여 편리하였습니다. 저희는 놀이공원에 놀러가는라 시설들을 많이 이용하지 못하였지만 수영장도 여러개 구비되어있어 편안히 쉴수 있는것 같아요.

10/10 - 훌륭해요

지영 님, 브라질

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다
가족여행숙박으로 최고예요~ 취사도구가 완벽하게 다 있고, 화장실도 두개라 엄청 편리했습니다. 주변에 마트도 있고 편리하게 장 볼수도 있었습다.다만 조금 오래된 느낌이 있는데 조금씩 변경하는 모습이 보이더라구요.저희가 머문 날 침대매트리스 교체하였음~ 암튼 저는 다시가면 또 이곳으로 갈꺼예용

10/10 - 훌륭해요

jeon 님, 보스턴

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
올랜도 가족여행을 더욱 즐겁게 해 준 호텔
리조트형 호텔로 4인이 머물기 좋은 호텔로 주방시설과 화장실, 화장실 쪽의 작은 창고, 세탁시설 등이 아주 잘 구비되어 있어 여유있게 음식을 준비하고 주변 관광지를 즐기가 좋았다. 또한 차량을 이용하여 음식점, 월마트에 가기 매우 좋다. 숙소 근처에 수영장과 바베큐시설이 구비되어 매우 좋았다.
답변 제공: Vince Driscoll 님, 2016년 6월 11일
Thank you for you kind review! We look forward to your arrival in the near future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족이 지내기 좋은 호텔: 집 밖의 또 다른 집
6일 묶는 동안 불편한 것이 단 하나도 없었습니다. 가족이 지내기에 완벽한 호텔입니다. 생활하는 데에 필요한 거의 모든 것이 갖추어져 있고, 호텔 내에서 즐길 수 있는 activity도 많이 있습니다. 다음 번에 Orlando에 방문하게 된다면 다시 묶고 싶습니다.
답변 제공: Vince Driscoll/Revenue Director 님, 2016년 4월 6일
Thank you for you kind review! We look forward to your arrival in the near future!

10/10 - 훌륭해요

Jinny 님, fl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치좋고 편안한리조트
위치도 정말좋고 음식도 직접해먹을수있고 서비스도최고에요 저희는 장기여행이라 빨래도많앗는데 객실내에 세탁기와건조대까지있어서 너무좋았어요 근처에 먹을거리나 월마트도 근처에있어요 야외수영장도 깨끗하고 여유있게 편하게 지내다왔어요 정말맘에들어요 또가고싶네요 시설 서비스 위치 정말좋아여

10/10 - 훌륭해요

Gareth

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay really nice pools and rooms. Comfortable beds with great aircon in rooms and location. Would definitely recommend and stay here again.
2024년 3월에 15박 숙박함
답변 제공: Vince Driscoll 님, 2024년 4월 8일
GREAT! Thank you for your kind words! We hope the next time your vacation plans calls for the Orlando area you will once again think of the Blue Tree Resort At Lake Buena Vista!

4/10 - 별로예요

Susan 님, THorndale

가족 여행
좋아요: 청결 상태
The condo they gave us was very old and very tired. There was a very strong musty smell and we had no air conditioning. The TV didnt work and was old. They sent a maintenance man to our unit but he didnt speak English. Another man came and he gave us a newer TV and replaced the furnace filter but couldnt fix the air conditioning. We were very hot overnight. The next day they "fixed" the air conditioning. Our furniture was very old and very uncomfortable and dirty. We killed many cockroaches. We lost cable for long periods of time several times. After 2 weeks we lost our air conditioning again. The man who came said they couldnt fix it but called the front desk and thy said we could move to another condo that wasnt updated and had no washer and dryer. I said no and 2 minutes later they said they could give us an updated condo with a washer and dryer! (Why didnt they give us that in the first place!) We moved at 9 pm Newer condo was much better but we had to run the hot water in the kitchen for a long, long time to get hot water they came but didnt fix it. The man who helped us was very kind and did his best to help. We have been to Florida over 50 times and have never had a worse experience
2024년 3월에 28박 숙박함
답변 제공: Vince Driscoll 님, 2024년 4월 5일
Thank you for you review. I have to disagree with your review. You were placed in a semi renovated suite with new tiled flooring instead of carpeted suite. We would never place you or any guest in a suite that the air conditioning was not working or was dirty as you claim. I can agree the air conditioning in your first suite needed some maintenance which was done immediately for you. When the air conditioning ceased to work you were immediately accommodated to an owners suite which is fully renovated. Owners get first priority for these suites. You were lucky since an owner cancelled and you were placed in one of these suites. We went above and beyond for you during your stay and feel this is not a fair review in my opinion knowing the history of what happened.

10/10 - 훌륭해요

Yokasta

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice staff
2024년 3월에 2박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 28일
AWESOME! Thank you for your kind words! I will make sure I let the staff know of your kindness! We hope you will come back very soon!

10/10 - 훌륭해요

Luz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and updated! Super clean, everything we found everything we needed for our stay! There is a musty smell when you first walk into the apartment the it kind of goes away, it may have something to do with the air conditioner.
2024년 3월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 25일
Thank you for your review. So sorry about the musty smell when you first got into the suite. Yes that is possible that when you put the air conditioning on stronger it took the smell away. Next time make sure you contact the front desk they could place you in an alternative suite as long as there is availability.

8/10 - 좋아요

Brent

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I liked that they had security walking around. I liked the options of 4 pools. I would have liked the pools to be a tad warmer (Pool one was the warmest) and I would have liked a hot tub at each pool. One poo was not heated at all. And I don't like that people smoke at the pools.
2024년 3월에 16박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 25일
Thank you for your candid review. Yes 3 of our pools are heated and 1 is a cold water pool that is not heated some people prefer that over heat especially in very warm days in Florida. There are designated areas for smoking at the pool areas so not sure if people are following the rules. So sorry. Hope you will come back and stayw ith us again very soon!

10/10 - 훌륭해요

Celine

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay here again!
2024년 2월에 8박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 21일
GREAT! Thank you for your great review! We are looking forward to your next visit with us!

10/10 - 훌륭해요

José

2024년 2월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 21일
Thank you for your great review of our resort! Looking forward to your next stay with us!

10/10 - 훌륭해요

Bryonna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Stay was great
2024년 2월에 5박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 6일
AWESOME! So glad you enjoyed your stay with us and we look forward to your next visit in the near future!

8/10 - 좋아요

Rita

연인과의 여행
We really enjoyed our stay, the front desk agent were super helpful. The only downside was the internet, we have our own data and our 5g was not coming in very strong, had to be beside a window for it to work.
2024년 1월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 6일
Great! So glad you enjoyed your stay with us! So sorry about the internet situation! Sometimes that happens and unfortunately we do not have any control over the situation.

10/10 - 훌륭해요

Stefania

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 6일
Great! Glad you enjoyed your stay with us and we are looking forward to your next visit!

10/10 - 훌륭해요

Rémy 님, St Colomban

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parfait, merci.
2024년 1월에 4박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 21일
AWESOME! Glad you enjoyed your stay and we are looking forward to your next visit with us hopefully soon!

10/10 - 훌륭해요

SYED

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Overall good condition but as we enter the apartment, it feels there is smell as if the unit is closed since long time, so I have to buy so many air freshners to reduce the smell.
2024년 1월에 6박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 6일
Oh boy so sorry to hear that! We hope you will give us another chance in the future!

10/10 - 훌륭해요

Nadine

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 12박 숙박함
답변 제공: Vince Driscoll 님, 2024년 3월 6일
AWESOME! So glad you enjoyed your stay with us and we are looking forward to your next magical vacation at Blue Tree Resort!

8/10 - 좋아요

Olaf

좋아요: 청결 상태, 객실의 편안함
Gutes Hotel für mehrere Tage
Schöne Unterkunft mit geräumigen Zimmern und einer gut ausgestatteten Küche. Mehrere Pools und Möglichkeiten zum Grillen.
2023년 12월에 5박 숙박함

8/10 - 좋아요

EDGAR

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Esta bien, el personal muy amable. Sin embargo necesita una remodelacion en general.
2023년 12월에 8박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful resort . Friendly Staff Beautiful Rooms. We stay here At least 4 times a year
2023년 12월에 2박 숙박함

8/10 - 좋아요

Stephen

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was small other than that it was great. Nice condo, porch, quiet, great location. But for the price it was awesome!
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Karen

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Vince Driscoll 님, 2024년 3월 6일
Thank you for your great review! Hope you will come back and stay with us again in the near future!

10/10 - 훌륭해요

Brandy 님, Pingree

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, four swimming pools all are heated except one. Set up like an apartment. All staff was extremely friendly and helpful. Had an amazing time here.
2023년 12월에 6박 숙박함

4/10 - 별로예요

dong

가족 여행
Too much old
2023년 11월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2023년 11월 28일
Thank you for your review! So sorry your stay was not up to par. We wish you had contacted our front desk to change your suite to a more suitable one. We are in the midst of renovation and will take some time since we have 11 buildings to complete! We hope you will give us another chance in the future!

10/10 - 훌륭해요

Jennifer

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Séjour superbe ! Resort très propre, personnel aux petits soins. Hôtel/ appartement tout équipé. Je recommande et je compte bien y revenir. Merci
2023년 10월에 17박 숙박함
답변 제공: Vince Driscoll 님, 2023년 11월 14일
AWESOME! So glad you enjoyed your stay with us! Looking forward to your next arrival soon!

10/10 - 훌륭해요

sandra

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 17박 숙박함
답변 제공: Vince Driscoll 님, 2023년 11월 14일
GREAT! Thank you for your review! See you soon

8/10 - 좋아요

ELISABETH ADELINE

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon séjour,
답변 제공: Vince Driscoll 님, 2023년 11월 13일
AWESOME! Glad your stay was great! Hope to see you again in the future!

8/10 - 좋아요

Natalie

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great layout for the rooms with kitchen Carpets would need a good shampoo, they were not so clean Staff was very nice and helpfull
2023년 10월에 4박 숙박함
답변 제공: Vince Driscoll 님, 2023년 11월 13일
Thank you for your review! Our carpets do get shampooed on a daily basis so very sorry you had a situation with your suite. Glad you enjoyed our amazing staff. We are here to please all our guests! Hope you will come back in the near future!

4/10 - 별로예요

Polin

가족 여행
Not cleaned
Hotel very tired and not properly cleaned.
2023년 10월에 8박 숙박함
답변 제공: Vince Driscoll 님, 2023년 11월 6일
Thank you for your review! We are in the process of renovating all our buildings but please be patient we have 11 total so it will take some time, As far as your suite not being clean we hope you contacted front desk to either have the suite recleaned or moved to an alternative suite. We hope you will give us another chance in the future!

10/10 - 훌륭해요

Brandy

단체 여행
좋아요: 청결 상태, 객실의 편안함
Close to everything
Great property, convenient location. My second stay here, but not my last.
2023년 9월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2023년 10월 25일
AWESOME! Thank you so very much for your kind words. We look forward to your next arrival!

10/10 - 훌륭해요

LUIS

가족 여행
좋아요: 청결 상태, 객실의 편안함
Vacaciones en familia
Excelente opción ,cerca de todo ,todo el personal súper amable.. todas las instalaciones excelente..
2023년 9월에 6박 숙박함
답변 제공: Vince Driscoll 님, 2023년 10월 13일
AWESOME! Great glad you enjoyed yourself and we hope you will come back in the near future!

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the home like feeling!
2023년 9월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2023년 10월 13일
AMAZING! Thank you for your kind words and we look forward to your next arrival at Blue Tree Resort!

8/10 - 좋아요

Marcus

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 28일
Thank you for your review! We hope you will come back and stay with us again in the near future!

10/10 - 훌륭해요

Dania

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 28일
AWESOME! Thanks for the amazing review!

10/10 - 훌륭해요

Anne-Marie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay at Blue Tree. It was quaint and the staff were amazing. It was clean and the pools, spa and grounds were just beautiful!!! I would definitely recommend this place to family and friends. I loved that it didn’t cost an arm and a leg! Five stars in my book!!!
2023년 9월에 7박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 28일
AWESOME! Thank you so very much for your amazing review! We are so glad you enjoyed your stay and looking forward to your next visit with us soon!

10/10 - 훌륭해요

Nephari Rochelle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I truly enjoyed my stay. My family and I felt safe and in convenient proximity to everything. Will definitely visit again. ❤️
2023년 9월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 28일
GREAT! So glad you and your family felt safe and glad you especially liked our location! We look forward to your next stay with us!

8/10 - 좋아요

Nicole 님, Bridgetown

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
My family (2 adults, 2kids) stayed at the property for a week. There is no bell service which was a disappointment. We got a taxi to the hotel then had to walk through the rain to our room which was on the opposite end of the property with our two kids and luggage. The staff were friendly and did express apologies because they were not allowed to transport luggage in the golf cart. Once in our room we settled and the rest of the vacation went smoothly. The kids enjoyed the pool areas and the shuttle services to the parks were a plus. I would stay here again.
2023년 8월에 6박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 20일
AWESOME! Thank you so very much for your feedback. Our apologies for your inconvenience. Since we are not a traditional hotel but are a condominium association we don't have the staff to assist during certain times such as your situation. We hope you will come back and stay with us in the future!

10/10 - 훌륭해요

Brian

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been staying at the Blue Tree Resort for 30 years and have loved it every single time! This time wasn’t any different. Everything was 10/10. Thank you so much for all the hard work you do!
답변 제공: Vince Driscoll 님, 2023년 9월 7일
AWESOME! I will make sure to let the staff know of your kind words! We look forward to your nxt visit with us very soon!

10/10 - 훌륭해요

Josh

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our 4th time staying here and love it. Thomas was the best
2023년 8월에 7박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 7일
AWESOME! Thank you for your kind words! I will let Thomas know of your kind words! See you again soonhopefully!

4/10 - 별로예요

Daniel

2023년 8월에 2박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 7일
Thank you for your review. We hope you will come back and give us another try in the future!

2/10 - 너무 별로예요

Peter

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It had all the convinces we were looking for
답변 제공: Vince Driscoll 님, 2023년 9월 12일
I think you meant 5 out of 5 sounds like you were happy with our resort!

2/10 - 너무 별로예요

Jessenia

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Beware, roaches and blood stains found in the carpet. When reaching out they said roaches appear anyway despite their “pest control efforts”. I’ve stayed in many other hotels in Orlando and have not had this issue. I did have to go out and buy my own cleaning supplies since I didn’t want to to switch rooms at 2am with a 2 year old. The place is outdated and needs a lot of cleaning. Checkout is also the earliest of any other hotel I’ve stayed at in the Orlando area. Hotel refused a refund but I guess you get what you pay for, I wouldn’t recommend.
답변 제공: Vince Driscoll 님, 2023년 9월 7일
Thank you for your review. We are sorry you felt this way even though we did assist you during your stay with us.

8/10 - 좋아요

SANDRINE ISABELLE

2023년 8월에 3박 숙박함
답변 제공: Vince Driscoll 님, 2023년 9월 12일
Thank you for your review of our resort! We appreciate your feedback and hope to see you again in the near future!

10/10 - 훌륭해요

Katie

좋아요: 청결 상태
2023년 7월에 14박 숙박함
답변 제공: Vince Driscoll 님, 2023년 8월 17일
AWESOME! Glad you enjoyed your stay with us! We hope to see you again in the future!

6/10 - 괜찮아요

Valeria

가족 여행
별로예요: 청결 상태
I liked twin bedrooms two bathrooms for the price they do need to wash the bedding it was dirty dish washer was not great but other then that was not bad and 15 min or less to all the Disney parks.
2023년 7월에 9박 숙박함
답변 제공: Vince Driscoll 님, 2023년 8월 7일
Thank you for your review. So sorry your experience was not perfect. We hope you will give us another chance in the future!

10/10 - 훌륭해요

Husam

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good we had a nice family vacation
2023년 7월에 2박 숙박함
답변 제공: Vince Driscoll 님, 2023년 8월 7일
AWESOME! Looking forward to your next stay with us in the future!

6/10 - 괜찮아요

Christy

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
I usually don’t write reviews unless it’s a positive one. But I have to say, the condo we stayed in needs a complete makeover. The carpets were absolutely disgusting to the point I made my family wear shoes the whole time. It felt unsanitary, and ants were crawling all over the kitchen— even though we never brought food in. We dined out. The coach was old and smelled, so we put sheets over them to sit. I was hopeful when we were driving around the complex, because it is pretty nice (besides the construction) . Outside the condo doors are nice, pools look nice. Walk into the room, not so much. Luckily, we only stayed here two nights and moved on to another location. Please consider tiling the units.
2023년 7월에 2박 숙박함
답변 제공: Vince Driscoll 님, 2023년 7월 24일
So sorry to hear this. I hope you called down to front desk to have them put you in a more acceptable suite. Our apologies. We are in the midst of renovation and will take some time since we have 11 buildings in total. Our flooring is tile that looks like wood so it will be awesome! We hope you will give us another chance in the future!

2/10 - 너무 별로예요

GUILLERMO

2023년 7월에 5박 숙박함
답변 제공: Vince Driscoll 님, 2023년 7월 21일
Thank you for your review. Looks like you were not satisficed with the resort. We hope you will give us another chance in the future!