외관

스프링힐 스위트 바이 메리어트 올란도 레이크 부에나 비스타 사우스 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 646개" "
평점 8 - 좋아요. 1000개 이용 후기 중 214개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 81개" "
평점 4 - 별로예요. 1000개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 30개" "

9.0/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Caitlin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location was central enough to everything you need in Orlando. Room and bathroom were clean. Room was extremely loud. You can constantly hear banging, people moving, and toilets flushing at all hours of the day. Since it is part of a “water park” you get school groups that are up all hours of the night. Bring ear plugs or find somewhere else to stay if you want to sleep.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Caitlin, Thank you for choosing us. While we are glad to read that you loved our location as well as our spotless accommodations, we sincerely apologize for the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you back.Sincerely,Amber McCoy General Manager

10/10 - 훌륭해요

Emily

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the amenities! Really enjoyed the pools and putt putt.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Emily, Thank you for sharing your experience at SpringHill Suites Orlando Lake Buena Vista South. We are glad you loved all the amenities we offer here and that you had a great time at our beautiful pool. It was a pleasure serving you, and we look forward to your future stay. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Sophia 님, Brooklyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Sophia, Thank you for staying with us and for your gracious rating. On behalf of all of us at SpringHill Suites Orlando Lake Buena Vista South we would like to invite you for another outstanding visit. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Destiny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place if perfect for families. There are 3 pools and activities for the kids daily. It was clean and the staff were friendly. Our room was a good size. I would stay again!
2024년 4월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Destiny, It was a pleasure welcoming you and your family to SpringHill Suites Orlando Lake Buena Vista South. We are glad our associates took excellent care of you and that you loved our well-appointed accommodations. We are also happy you had a great time at our beautiful pool and that you appreciated all the amenities we offer here. Thank you for your review, and we love knowing you plan to return. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Curtis

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty to do on property decent price alittle outdated but good stay especially with kids
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Curtis, It was a pleasure welcoming you and your kids to SpringHill Suites Orlando Lake Buena Vista South. We are glad you had an overall pleasant time with us and that you liked everything we offer here. That said, we regret you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you for your review, and we look forward to your future stay. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Samantha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We very much liled this property! My teo kids and I had a great time. We went in early April so it was not busy which may have helped. The pool(s) was in good shape and fun for both ages (7 & 4). The rooms could be slightly updated. Doors and door frame was very old (scratched everywhere) and tglhebpullout bed was very very thin- rist on the mattress and sheet. The front desk and all staff were a delight. Very nice and fun! Breakfast was delightful and the Mickey Mouse pancakes were a hit! The hotel is close proximity to everything you need. Including the big Disney Parks, airport, Walmart, etc. We would definitely stay here again!
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Samantha, Thank you for staying at SpringHill Suites Orlando Lake Buena Vista South. We are glad you loved the thoughtful hospitality from our associates and will share your compliments with everyone. We are also happy you enjoyed our ideal location and delicious breakfast offerings and had a great time at our beautiful pool. That said, we regret the concerns you had in your room. We value your remarks and will address them with our team as we always look for ways to improve. Thank you once more, and we look forward to you choosing us again the next time you visit the area. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Abigail

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thos place had EVERYTHING! So family friendly! We will definitely be back. We were planning our next trip before we left!!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Abigail, Thank you for choosing SpringHill Suites Orlando Lake Buena Vista South and for your outstanding review. We are glad we exceeded your expectations and that you loved our family-friendly feature. It was our pleasure hosting you, and we love knowing we will be your hotel of choice every time you are in the area. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

MY CHI

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
This is a good hotel for a family about 15 minutes from Walt Disney World. We booked it for our trip based on the reviews and photos. The reviews were accurate: there's a hot breakfast, rooms were of a decent size, and the staff are wonderful. The photos advertised by the hotel are embellished a little bit. The hotel is tucked away from the main street and it doesn't look like the "oasis" presented in the pictures. The pools are tiny and looked nothing like in the photos. There are rules to use the two slides so if you have young children, they might not meet the height requirement - my 6 year old did not and he was devastated. This hotel needs remodeling because you can definitely see its wear and tear. Carpets are old, caulking is coming out in the bathrooms, the furniture has dents and dings on them, the ironing board squeaks so loud when opened, the shower handle came apart when turned (in both mine and my sister's adjacent room), and the tv box was coming off the tv in the back. Overall, it is a nice stay but don't expect anything glamorous or modern.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Guest, It was a pleasure welcoming you and your family to SpringHill Suites Orlando Lake Buena Vista South. We are glad our associates exceeded your expectations and that you appreciated our ideal location and comfortable accommodations. We are also happy you loved the delicious breakfast we serve at our on-site restaurant. However, we are sorry for the concerns you had with the pool and slides. We appreciate your comments and will share them appropriately. We also regret you felt our property needed updating. We are grateful for the feedback and will share these notes with our team for the future modernization of our hotel. Thank you for visiting us, and we look forward to hosting you again soon. Sincerely, Amber McCoy General Manager

2/10 - 너무 별로예요

Becky

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I don’t know how this property got such good reviews. It was the worst part of our family vacation. There weren’t enough elevators for the number of rooms. The hallways weren’t vacuumed the entire time we stayed. There were always bags of garbage in the halls outside the rooms. The water in the rooms smelt like sulphur. There was peeling paint and water damage on the ceiling. The window seal was gone so stayed fogged up. Beds were HORRIBLE - hard and creaky and sheets weren’t clean. Hide-a-way bed was so worn you couldn’t sleep on it. Morning breakfast “eggs” were inedible. Turkey sausages were like jerky. Swimming pool area and mini golf are all worn and in bad need of updating. Save yourself the experience and book somewhere else.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Becky, Thank you for posting a review of your recent stay. We apologize for the housekeeping and maintenance issues you endured during your time with us. We will share your remarks with the appropriate individuals as we always look for ways to improve. We are also sorry to read you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Furthermore, we regret you felt our amenities needed updating. We are grateful for the feedback and will share these notes adequately for the future modernization of our hotel. We hope you will consider us again the next time you are in the area. Sincerely, Amber McCoy General Manager

6/10 - 괜찮아요

Ashley

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
So many disappointments. I will not stay again
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Ashley, Thank you for your visit. We apologize for missing the opportunity to provide you with a perfect stay. We are grateful for your patience and hope you will give us another chance to prove that we are committed to providing an exceptional experience to each of our guests. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

kwinta

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed staying at this location. Excellent customer service. Friendly staff. Omar was great help very nice. There was another guy who worked front desk can’t remember his name but he was also great. The pools jacuzzi’s the bar was everything oh yea kid friendly: 10/10
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Kwinta, Thank you for making SpringHill Suites Orlando Lake Buena Vista South a part of your travel plans. We are glad our associates, especially Omar, took excellent care of you and will pass along your kind remarks to our entire team. We are also happy you loved our ideal location and that you had a great time at our beautiful pool and in-house bar. It was a pleasure serving you, and we look forward to accommodating you again soon. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, but the room was small and run down. The pull-out sofa bed mattress was covered in what I assume to be rust stains from the bars being wet from people coming back from the waterpark. When we first arrived, there was someone that I assumed worked for the hotel in our room, sitting on the couch. She quickly turned off the tv and lights and left, but that was a weird experience.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Elizabeth, Thank you for being our guest and for your high rating. We are sorry for not meeting your expectations regarding the room assigned to you and for the issues you outlined related to the sofa bed. We will address your comments with appropriate individuals to improve our guest experience. We regret the inconvenience this caused and are grateful for your patience. Furthermore, we also appreciate you sharing your specific concern regarding one of our associates. We will discuss this with our team to ensure it is not repeated. We appreciate your business and hope to see you at SpringHill Suites Orlando Lake Buena Vista South again soon. Sincerely,Amber McCoy,General Manager

10/10 - 훌륭해요

Maria

가족 여행
The rooms were spacious and clean. Staff were very helpful and friendly.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Maria, We appreciate you taking the time to leave your generous rating regarding your recent visit to the SpringHill Suites Orlando Lake Buena Vista South. Your feedback is essential to us, and we are glad you loved our thoughtful hospitality and clean accommodations. We look forward to having a chance to host you again in the future. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Super
2024년 3월에 10박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Norma, Thank you for visiting us. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at SpringHill Suites Orlando Lake Buena Vista South, and we look forward to serving you again soon. Sincerely, Amber McCoy General Manager

6/10 - 괜찮아요

Olga

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very helpful and the breakfast was good. The hotel needs updating and the hallway on the 6th floor looked as if it hadn’t been vacuumed in a few days.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Olga, Thank you for sharing your experience. We are happy to see you liked our hospitality and breakfast offerings. However, we are sorry you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. We hope you will consider us again the next time you are in the area. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Rosa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price and amenities, friendly staff, clean rooms! Awesome breakfast, though a little crowded on a holiday weeeknd. Staff kept items supplied and area clean despite so many people.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Rosa, Thank you for taking the time to share your comments about your experience. We are glad our associates took great care of you and that you loved our delicious breakfast offerings and clean accommodations. It is also great to know you loved all the amenities we offer here. We appreciate you being our guest at SpringHill Suites Orlando Lake Buena Vista South and look forward to your next trip to the area. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Pong

좋아요: 직원 및 서비스
The place was nice and quiet for the night, but our mattress was really stain since it was only for one night we didn't bother telling front office.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Pong, Thank you for your nice rating and for letting us know your stay at SpringHill Suites Orlando Lake Buena Vista South was a great one. Additionally, we appreciate your comments regarding our mattress and will share them with our team. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Gregg Zenerovitz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel Fantastic breakfast Plenty for the kids to do outside during the day.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Mr. Zenerovitz, Thank you for staying at SpringHill Suites Orlando Lake Buena Vista South and for your review. We are pleased you loved our well-kept property and that you were able to start your day off right with our breakfast offerings. We look forward to being your first choice every time you visit the area. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

johnny

좋아요: 청결 상태, 직원 및 서비스
Perfect but outdated.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Johnny, Thank you for the generous rating of SpringHill Suites Orlando Lake Buena Vista South. We are delighted you enjoyed your overall stay and appreciate all your remarks. We look forward to seeing you again on your next visit to the area. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Breanna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Breanna, We are glad you enjoyed your time at SpringHill Suites Orlando Lake Buena Vista South. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Elio

좋아요: 청결 상태, 편의 시설/서비스
Está muy bien
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Elio, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at SpringHill Suites Orlando Lake Buena Vista South, and we look forward to welcoming you back soon.Sincerely,Amber McCoy General Manager

10/10 - 훌륭해요

Nazareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Nazareth, Thank you for the excellent review of SpringHill Suites Orlando Lake Buena Vista South! We are pleased to know you had a pleasant stay with us. We appreciate your comments and look forward to welcoming you on your next visit to the area.Sincerely,Amber McCoy General Manager

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
EXELENT
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Omar, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back soon to SpringHill Suites Orlando Lake Buena Vista South. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were filthy and pool area needs a facelift but the staff was awesome!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Dana, Thank you for reviewing your recent experience at SpringHill Suites Orlando Lake Buena Vista South. We are glad our associates exceeded your expectations and will share your compliments with everyone. Additionally, we value your comments regarding our accommodations and pool. We will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure serving you, and we look forward to your next stay. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Annette, Thank you for your fantastic rating. We are pleased you chose SpringHill Suites Orlando Lake Buena Vista South for your time in the area and are glad we exceeded your expectations. We look forward to having you as our guest again soon. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Wilfred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I stayed at this hotel for three nights. We had no problem checking in. Breakfast was great.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Wilfred, It was a pleasure welcoming you and your family to SpringHill Suites Orlando Lake Buena Vista South. We are pleased you had an outstanding visit and that you were able to start your day off right with our breakfast offerings. Thank you for choosing SpringHill Suites Orlando Lake Buena Vista South, and we look forward to having you back soon. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was amazing to stay with you.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Daniel, Thank you for staying at SpringHill Suites Orlando Lake Buena Vista South and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Amber McCoy,General Manager

10/10 - 훌륭해요

Kay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service here is amazing from the gentlemen at the front desk to all employees. Hotel has everything you need. No hidden fees. Fun activities for kids and 3 pools. Definitely will be recommending.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Kay, We are thrilled we exceeded your expectations and that our outstanding service made your stay more comfortable. We are also pleased you could relax and enjoy amenities with no resort fee, which includes three resort-style pools, waterslides, a pool bar, and many more fun activities. Thank you for recommending SpringHill Suites Orlando Lake Buena Vista South to future travelers, and we look forward to your next visit. Sincerely,Amber McCoy,General Manager

10/10 - 훌륭해요

Shameka

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall experience was good. The kids enjoyed the pool and other amenities
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Shameka, It was a pleasure welcoming you and your kids to SpringHill Suites Orlando Lake Buena Vista South. We are glad we exceeded your expectations and that you loved all the amenities we offer here. We are also happy you had a relaxing time at our beautiful pool. Thank you for your visit, and we look forward to serving you again soon. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Candace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it had 3 different pools and lots of activities to choose from.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Candace, We are delighted you enjoyed your stay at SpringHill Suites Orlando Lake Buena Vista South. We are glad you could take advantage of our beautiful pools and all the amenities we offer here. Thank you for your visit, and we look forward to having you back soon. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Maritza

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Maritza, Thank you for rating your pleasant experience at SpringHill Suites Orlando Lake Buena Vista South. We are glad to see you enjoyed your time with us and look forward to welcoming you again whenever your travels bring you back to the area. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

LAURA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amount of “free” extracurricular activities that were offered…not to mention the number of pools which were available…awesome!!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Laura, Thank you for including SpringHill Suites Orlando Lake Buena Vista South in your travel plans. We are glad you had a relaxing time at our beautiful pool and loved all the amenities we offer here. We appreciate your business and look forward to you being back to see us on your next visit to the area. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Mayra

가족 여행
Very accessible place to stay!!! Enjoyed
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Mayra, Thank you for your nice rating and for letting us know your stay at SpringHill Suites Orlando Lake Buena Vista South was overall pleasant. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Amber McCoy General Manager

4/10 - 별로예요

Christian

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The pictures online look better than what was presented. Room wasn't cleaned well. Found poop on the underside of the toilet. Hair was everywhere.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Christian, Thank you for sharing the specifics of your stay with us. We apologize for the cleanliness issues you encountered during your time with us and for the inconvenience this caused you. We will address your remarks with the appropriate individuals to ensure these are not repeated. Furthermore, our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. We hope to have you revisit us so we can show you our dedication to exceptional hospitality. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Kris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is older but seemed well maintained. You could tell the furniture in the room had holes and was older. I expected the property to be a little more modern at 200 a night!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Kris, Thank you for sharing your experience at SpringHill Suites Orlando Lake Buena Vista South. While we appreciate your nice rating, we are sorry you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure accommodating you, and we look forward to your next trip to the area.Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Migdalys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nices Hotel love it perfect spot to stay with your family highly recommended 👌
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Migdalys, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Orlando Lake Buena Vista South. We are delighted to know that your expereince was exceptional. Your recommendation means a lot to us, and we look forward to welcoming you and your family back for another outstanding visit in the future.Sincerely,Amber McCoy, General Manager

10/10 - 훌륭해요

Ivory K.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Hotel! Great Amenities! Mini golf course needs a updating but everything else was great! Will stay here again!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Ivory, Thank you for writing remarks about your stay at SpringHill Suites Orlando Lake Buena Vista South. We are pleased you enjoyed our beautiful property and all the amenities we provide here. Additionally, we value your suggestion regarding our golf course and will share them appropriately. It was a pleasure hosting you, and we look forward to seeing you again on your next visit to the area. Sincerely, Amber McCoy General Manager

6/10 - 괜찮아요

Julee

2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Julee, Thank you for your visit. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Reynaldo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good except that we got the room next to the elevator and it was very loud the whole night we can hear a lot of noise!!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Reynaldo, Thank you for sharing your experience at SpringHill Suites Orlando Lake Buena Vista South. We appreciate your nice rating and are happy to know you had an overall pleasant time with us. We regret the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely value you sharing it with us. It was a pleasure hosting you, and we look forward to your next trip to the area. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Omar at the front desk was incredible with my children, all the staff was wonderful but he deserves a raise.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear James, It was a pleasure welcoming you and your family to SpringHill Suites Orlando Lake Buena Vista South. We could not be more delighted to read about the special attention you received from Omar. We are fortunate to have him as a member of our team, and it comes as no surprise to see the dedicated service he demonstrated to you during your stay. Thank you for your visit, and we look forward to having you back soon. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Barbara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Barbara, On behalf of our team at SpringHill Suites Orlando Lake Buena Vista South, thank you for the excellent rating. We are delighted to know you had a great time while here and that our associates met all of your expectations. We enjoyed having you and look forward to being your hotel of choice whenever you return to the area. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at SpringHill Suites. Iago at the front desk was wonderful!
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Kevin, Thank you for posting your remarks about our hotel, especially about our associates. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see you loved everything about your stay. We will share your comments with Iago and our team. It was a pleasure serving you at SpringHill Suites Orlando Lake Buena Vista South, and we look forward to having you back soon. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

HARJOT 님, Brampton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location. Close to Disney parks, Disney springs mall, outlet centre and dining areas. Excellent breakfast buffet. Maria was amazing in helping out with gluten free breakfast options. Rooms are a little dated.
2024년 2월에 7박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Harjot, Thank you for choosing SpringHill Suites Orlando Lake Buena Vista South. We are glad our location was perfect for your needs and that our associates, especially Maria, helped to enhance your visit. We will share your kind remarks with her and our entire team. That said, we are sorry for the concerns you had with our guest rooms. We will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you again, and we look forward to your next stay. Sincerely, Amber McCoy General Manager

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast and breakfast staff was great
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Stephanie, Although your rating does not reflect your review, we are pleased to know you enjoyed our warm hospitality and breakfast offerings. It was a pleasure hosting you, and we hope to have the chance to do so again in the future. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Sharon 님, Egg Harbor City

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Sharon, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at SpringHill Suites Orlando Lake Buena Vista South, and we look forward to welcoming you again soon. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Coy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff were excellent, very kind and proficient with smiles. The hotel is very clean, the cleaning staff does a fantastic job. Breakfast was good. The pools and facilities were very nice and well kept. Would definitely stay here again.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Coy, Thank you for the review of SpringHill Suites Orlando Lake Buena Vista South. We are glad our associates left a lasting impression and that you appreciated our well-kept property and delicious breakfast offerings. We are also happy you loved our beautiful pool and all the amenities we provide. It was our pleasure hosting you, and we love knowing we will be your hotel of choice every time you are in the area. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Abeer

2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Abeer, Thank you for your nice rating and for letting us know your stay at SpringHill Suites Orlando Lake Buena Vista South was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Amber McCoy General Manager

4/10 - 별로예요

Maribel 님, Weston

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Maribel, Thank you for the review and for sharing your experience. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your comments to ensure we are well-poised to serve you better during your next visit. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Amber McCoy General Manager

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious rokms, close proximity to parks- shopping- and dining. Rooms and lobby could use updating
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Danielle, Thank you for taking the time to review your stay. We are glad our location worked well for you and that you enjoyed our spacious rooms. That said, we regret you felt our lobby needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure welcoming you to SpringHill Suites Orlando Lake Buena Vista South, and we look forward to seeing you again soon. Sincerely, Amber McCoy General Manager

10/10 - 훌륭해요

Yemili

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Yemili, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites Orlando Lake Buena Vista South. We look forward to your return and wish you all the best with your future travels. Sincerely, Amber McCoy General Manager