야외 수영장, 온수 수영장

스프링힐 스위트 올랜도 - 플라밍고 크로싱스® 타운 중앙/서쪽 입구 여행 후기

3.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1598개 이용 후기 중 1116개" "
평점 8 - 좋아요. 1598개 이용 후기 중 323개" "
평점 6 - 괜찮아요. 1598개 이용 후기 중 74개" "
평점 4 - 별로예요. 1598개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1598개 이용 후기 중 40개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Tameko 님, Hedgesville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I truly appreciate the general manager making it his business to get to know us. Thank you!
2024년 3월에 5박 숙박함
답변 제공: LC 님, 2024년 3월 25일
Thank you for your feedback, we hope to have you back soon!!!

10/10 - 훌륭해요

Yelameli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient and close to disney world entrance . Breakfast was super,
2024년 3월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 25일
Thank you for your feedback and we hope to have you back soon!!!

10/10 - 훌륭해요

Teresa

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has a good dining area and bar conveniently open until 11 pm.
2024년 3월에 2박 숙박함
답변 제공: LC 님, 2024년 3월 25일
Thank You for your feedback and we hope to see you again soon!!!

10/10 - 훌륭해요

Jean Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Karen 님, 2024년 3월 24일
Thank you for your feedback. We are thrilled that you enjoyed your time! We hope to welcome you back again soon.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 편의 시설/서비스
Good place for a couple getaway! Across the street has stores and restaurants which is very nice
2024년 3월에 6박 숙박함
답변 제공: Karen 님, 2024년 3월 24일
Thank you for your feedback. We are thrilled that you enjoyed your time! We hope to welcome you back again soon.

6/10 - 괜찮아요

Jennifer

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good overall, but not a good experience with cleanliness.
2024년 3월에 2박 숙박함
답변 제공: Karen 님, 2024년 3월 24일
Thank you for your feedback. We hope to welcome you back again soon.

10/10 - 훌륭해요

Sandra

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The attached bar/restaurant had good food and drink specials. The staff was very friendly and efficient with taking your order and food service within a very short time.
2024년 3월에 1박 숙박함
답변 제공: Karen 님, 2024년 3월 24일
Thank you for your feedback. We are thrilled that you enjoyed your time! We hope to welcome you back again soon.

10/10 - 훌륭해요

Ruben

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accesible to Walt Disney World Parks
2024년 3월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 21일
We appreciate your feedback and hope to have you back soon!!!

6/10 - 괜찮아요

Renzo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
No te limpian los cuartos, te cobran parqueo.
답변 제공: LC 님, 2024년 3월 21일
Gracias por sus comentarios y disculpe por los inconvenientes durante su estadia.

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태
2023년 9월에 13박 숙박함
답변 제공: Karen 님, 2024년 3월 24일
Thank you for your feedback. We are thrilled that you enjoyed your time! We hope to welcome you back again soon.

10/10 - 훌륭해요

lisa 님, new brighton

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
from check in to check out the staff and property was amazing...we love that the pool stays open till 11 so close to shopping actually walking distance as we walked to plaze a few times..breakfast was super good and always refilled the food and drinks..also coffee was on point...will stay here again
2024년 3월에 3박 숙박함
답변 제공: LC 님, 2024년 3월 21일
We appreciate your feedback and hope to have you back soon!!!

8/10 - 좋아요

Pawandeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really love the place
2024년 3월에 8박 숙박함
답변 제공: LC 님, 2024년 3월 21일
We appreciate your feedback and hope to have you back soon!!!

10/10 - 훌륭해요

Janell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property all around. Pool has bar/restaurant for relaxing after long day of travel or at park.
2024년 3월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 21일
We appreciate your feedback and hope to have you back soon!!!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 21일
We appreciate your feedback and hope to have you back soon!!!

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Laura Cerny 님, 2024년 3월 19일
Thank you for your feedback. Hope to have you back soon!

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in the GREAT location, very clean, staff is very friendly and shops and restaurants within walking distance and on property.
2024년 3월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 19일
We appreciate your feedback and hope to have you back soon!!

8/10 - 좋아요

Ankitkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best property
2024년 3월에 5박 숙박함
답변 제공: LC 님, 2024년 3월 19일
We appreciate your feedback and hope to have you back soon!!

10/10 - 훌륭해요

Thi Phuong Tuyen

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: LC 님, 2024년 3월 19일
We appreciate your feedback and hope to have you back soon!!

10/10 - 훌륭해요

Tawny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: LC 님, 2024년 3월 19일
We appreciate your feedback and hope to have you back soon!!

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very close to Disney parks. A shopping center next door came in handy for last minute needs.
2024년 2월에 3박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We appreciate your feedback, and we hope to have you back soon!

10/10 - 훌륭해요

Lizeth

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
best hotel and breakfast
2023년 12월에 5박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank you for your Feeback and hope to have you back soon!

10/10 - 훌륭해요

Irene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very clean. The breakfast was amazing. Staff very friendly
2024년 2월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank You for your Feedback and hope to have you back soon!

8/10 - 좋아요

Martin

답변 제공: LC 님, 2024년 3월 12일
Thank you for your Feeback and hope to have you back soon!

10/10 - 훌륭해요

alicia

가족 여행
좋아요: 편의 시설/서비스
So many things to like. The area was so convenient to the Disney Parks, but not super congested. It felt safe. From the first moment of checking in, the staff was so friendly and helpful. Explaining the amenities, about the shuttle, free breakfast times, pool and hot tub location and hours. The rooms very very clean and the beds so comfortable. We had everything we needed for our two day stay. With the three elevators, we basically had no wait to go to room, our out. Many luggage carts for our use. No wait. The breakfast was really good. So many choices of hot food like scrambled eggs, link sausages, oatmeal, waffles and really delicious coffee. Juice choices were several also, along with fresh fruit choices. The staff there worked so hard. Allowing of the foods were always full, the area was clean, the tables were plenty-no wait to hunt tables- and just a nice place to enjoy breakfast. The workers there were constantly on the move cleaning up and being sure that all of the food stations ready for guests. I will definitely go back if I visit orlando again. Dylan at the front desk was the staff member that helped, but I wish I could remember some of the breakfast folks names-they worked great as a team and wow they sure worked hard to keep things running efficiently and all of the guests fed and happy. Keep up the great work.
2024년 2월에 3박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

6/10 - 괜찮아요

Matthew

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
This Springhill Suites is part of the wonderful Flamingo Crossings are in Winter Garden. It’s our preferred area when going to Disney. It’s so close and convenient. The Target less than 50 yards is also very helpful and convenient. The pros of this property include it’s location to Disney, it’s seems very safe, the breakfast is great, there is ample and adequate parking, the walk in closet with shelving is very nice, and the mattresses are very comfortable. Sadly, this hotel is on the bottom of the scale for this area. It has a lot of wear and tear. Our specific room smelled of wet carpet and mildew. There was rust all inside the AC unit which was also very loud. These rooms aren’t for more than 2 people in my opinion. In the entire room, there are only two drawers. The bathroom counter is also very very minimal. Overall, probably not a property we will return to.
2024년 2월에 3박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank you for sharing your feedback. We sincerely apologize for your experience, we strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated.

6/10 - 괜찮아요

Mai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank you for your feedback and hope to see you back soon!

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the Disney parks. Very nice and convenient
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

4/10 - 별로예요

Maya

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was dirty and I would not recommend. I was shocked to say the least as we’d stayed at t two of the neighboring hotels previously and were totally pleased. The first room I was assigned had a sugar ant infestation. I literally watch ants carry crumbs from the cracks in the desk. The staff at the front desk was helpful in reassigning me a new room. After packing and moving my belongings to a new room, the tired me crawled into the bed without doing my usual thorough inspection only to wake up and discover the sheets appeared to not have been cleaned well. I will not be staying again, beware.
답변 제공: LC 님, 2024년 3월 12일
Thank you for sharing your feedback. We strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated.

10/10 - 훌륭해요

Dhanwattie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to Disney resort also the shuttle service was most welcome and on time. Parking and breakfast was excellent. Rooms were clean and smelled great. It was a great stay and the kids loved it.
2024년 2월에 2박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

8/10 - 좋아요

Maria Del Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean property. Great for families. Will definitely recommend it
2024년 2월에 4박 숙박함
답변 제공: KMN 님, 2024년 2월 22일
We are happy you enjoyed your time with us! We thank you for this feedback and look forward to your next visit.

2/10 - 너무 별로예요

Mitchell

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
We stayed here 3 nights. The rooms are dusty. Not sure why they add a massive wooden desk/divider in the room. They do not dust the top. The pillows are not even pillows. They are old/cheap prepare yourself for neck pain and terrible night sleep. Not sure when they cleaned the air filter the room smells. Never staying here again. For the amount I paid I’m very disappointed.
답변 제공: LC 님, 2024년 3월 12일
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. We have shared your comments with housekeeping team, to rectify the situation and ensure thorough cleaning procedures are followed.

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Pecorella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel, mais pas beaucoup de choses au alentours…
2024년 2월에 9박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

8/10 - 좋아요

Jennifer Louise

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It took a long time to get maintenance to fix our toilet
2024년 2월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank you for your Feedback, we will share this with our Engineering Team to make sure this it does not happen again, please receive our apologize for the delay in the service.

8/10 - 좋아요

Becky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was relaxing
2024년 2월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank you for your feedback, we are glad you have enjoyed your stay with us and hope to see you again soon.

10/10 - 훌륭해요

Abby

2024년 2월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 21일
We appreciate your feedback and hope to have you back soon!!!

10/10 - 훌륭해요

carlos

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Angelique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First off is the staff friendly, happy wonderful to interact with the hotel is so beautiful clean kid friendly adult friendly really don’t even have to leave if you don’t wanna go anywhere everything is right there I have no complaints!
2024년 2월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Valeria

2024년 2월에 3박 숙박함
답변 제공: LC 님, 2024년 3월 21일
We appreciate your feedback and hope to have you back soon!!!

10/10 - 훌륭해요

Adrian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent option!
2024년 2월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Abby

단체 여행, 출장 여행
People
2024년 2월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Ricky

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was fun and big, their was a restaurant on site but we didnt get a chance to go. Breakfast was fire, they have mickey mouse waffles. The wifi was hard to connect to but it must have been just user error.
2024년 1월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

8/10 - 좋아요

Jack

가족 여행
좋아요: 편의 시설/서비스
Not bad but common areas weren’t clean. No lobby coffee and coffee bar closed. Upon checkin we felt rushed and appeared as if we inconvenienced the front desk guy by asking dome questions. Parking is $10 per night. Not sure why they charge this. Not sure Id return here.
2024년 1월에 5박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated.

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were very spacious and clean.
2024년 1월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

2/10 - 너무 별로예요

Rafeek

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room condition such as basic housekeeping was not meet per standards. Carpet smells. Could’ve been deep cleaned. My kids sneezed and coughed all throughout the night. Amenities was unserviceable, microwave had food splatters all over the inside. Appears that it was not cleaned for the next customer prior to checking in. After driving long hours and checked in around 9:30 pm, just wanted to warm the food that was bought, but cannot because of the dirty condition, food was then thrown out. Walk-in closet light and phone did not worked. Went to the front desk and explained the situations, the front desk night auditor only took the information and said someone may check this in the morning. No night manager on duty. Quality assurance and training could have prevented this for improvement of services. Overall, this experience was dissatisfying.
2024년 1월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Ana Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: LC 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!

10/10 - 훌륭해요

Collin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: lc 님, 2024년 3월 12일
We are delighted that you enjoyed your stay with us, we appreciate your feedback and hope to see you back soon!