룸, 퀸사이즈침대 2개, 금연 | 이집트산 면 시트, 필로우탑 침대, 책상, 다리미/다리미판

퀄리티 인 올랜즈 여행 후기

2.5 out of 5
퀄리티 인 올랜즈
3363 St. Joseph Blvd, Orleans, Ottawa, ON

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 208개" "
평점 8 - 좋아요. 1002개 이용 후기 중 351개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 245개" "
평점 4 - 별로예요. 1002개 이용 후기 중 125개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 73개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Catherine 님, Richmond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay.
2024년 3월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 3월 27일
Thank you! It was a pleasure to serve you and we hope to have you back again soon. Have an amazing rest of your day! All the best!

8/10 - 좋아요

Jamila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 3월 19일
Thank you very much for taking the time to let us know about your experience. We have been working tirelessly to renovate our property to make a more welcoming and comfortable home away from home for our guests. It's nice to see it is being noticed. We hope to see you again soon! All the best!

6/10 - 괜찮아요

Tenia

연인과의 여행
좋아요: 직원 및 서비스
The place was having renovations but the hallway had garbage on the floor and a desk in the hallway full of ah caramels and cooked crushed up and the drawer was wide open. The ice machine was broken as well and looked very old and desparaged.
2024년 3월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 3월 13일
Good Morning,Thank you for your comments. We very much appreciate you bringing this to our attention. Since hearing this, we have completely removed the desk in the hallway, as well we have renovated the ice machine you saw. We are continually making improvements to the entire guest experience to make your stay more inviting and comfortable. Your comments are invaluable in helping us do this. Thank you again and we hope to see you again soon! All the best!

10/10 - 훌륭해요

Raphael 님, Montral Nord

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien placé quartier paisible ,probalement securitaire .J ai aimé
2024년 3월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 3월 13일
Merci d'avoir pris le temps de nous faire part de votre expérience. Nous apprécions vos aimables commentaires. Nous espérons vous revoir bientôt!

10/10 - 훌륭해요

Micheline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Laccueil chaleureuse du monsieur...la fentillesse et la comprehension...
2024년 2월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 3월 13일
Merci d'avoir pris le temps de nous faire part de votre expérience. Nous apprécions vos aimables commentaires. Nous espérons vous revoir bientôt!

10/10 - 훌륭해요

Jean-Pierre

연인과의 여행
Excellent réception and service. Very good breakfast.
2024년 2월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 3월 13일
Good Morning and Thank You!,We have been working hard to update our property to provide the most comfortable and welcoming stay possible for our guests. It means a lot to see our efforts are paying off. Thank you for taking the time to let us know your thoughts. All the best!

8/10 - 좋아요

Marc

2024년 2월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 3월 27일
Thank you so much for taking the time to let us know about your impressions. We have been working hard to update the property to ensure even a better experience than before. It is nice to see all the work is being noticed. Hope to see you again soon! All the best!

4/10 - 별로예요

Halle

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property was under renovations (tools on the ground unattended when checking in) and pool/ gym area was closed without warning even though website says it’s renovations we’re done January 6th
2024년 1월에 3박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 1월 25일
Thank you very much for taking the time to give us your impressions. We appreciate that you brought this to our attention. We have made every effort to ensure that our fresh new update does not impact the comfort of our guests. We would like to personally apologize for not meeting your expectations. We hope that you will consider trying us again to see the final results in the near future. Once again, thank you! All the best and have an amazing day!

6/10 - 괜찮아요

kristy

별로예요: 편의 시설/서비스
Pool was closed exercise room closed hotel under renovations was not told nor was it stated on the site
2024년 1월에 2박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 1월 25일
Thank you very much for taking the time to let us know your impressions. We are always making improvements to ensure our guests have a welcoming and comfortable stay. We apologize for not meeting your expectations. We hope that you will join us again soon to see the final result of our fresh new look. Please have a wonderful day and all the best!

8/10 - 좋아요

TGTV

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ITS OK
2024년 1월에 1박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 1월 25일
Thank you for taking the time to let us know your thoughts. It was a pleasure to serve you and we are always making improvements to ensure your stay is comfortable and welcoming. Have a great day and we hope to see you again soon!

6/10 - 괜찮아요

Vikas

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
property
2024년 1월에 2박 숙박함
답변 제공: Christopher McLean - General Manager 님, 2024년 1월 25일
Thank you for taking the time to give us your impressions. It was a pleasure to serve you and we hope to see you again soon in the prospective future. All the best and have a great rest of your week!

6/10 - 괜찮아요

Robert

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very tired property going under a complete renovation. The pool and hot tub are closed. We booked a room and didn’t realized it was a room for a disabled person. Perhaps this hotel will be better when it is renovated but until then if we have to book a hotel in this area we will choose another property.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you once again for your stay with us at the Quality Inn Orleans. We appreciate that you took the time to let us know about your experience. We value your thoughts and hope to see you again soon! All the best!

8/10 - 좋아요

Coralee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super nice and organized. Very easy and fast check-in/check/out. The facilities were under construction, so some amenities were not available. For example the pool. I was disappointed not being able to use the pool and there should have been some sort of construction discount. Aside from that everything was great. The bed was very comfy.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you once again for your stay with us at the Quality Inn Orleans. We appreciate that you took the time to let us know about your experience. We value your thoughts and hope to see you again soon! All the best!

10/10 - 훌륭해요

Ginette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you once again for your stay with us at the Quality Inn Orleans. We appreciate that you took the time to let us know about your experience. We value your thoughts and hope to see you again soon! All the best!

10/10 - 훌륭해요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you once again for your stay with us at the Quality Inn Orleans. We appreciate that you took the time to let us know about your experience. We value your thoughts and hope to see you again soon! All the best!

6/10 - 괜찮아요

Sergio

단체 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
Rooms are very out dated! And in serious need of renovations. Door safety lock was broken. T.V flickered all night. Bathrooms tiles would be falling off the walls if it wasent for the huge amount of silicone holding them together.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you once again for your stay with us at the Quality Inn Orleans. We appreciate that you took the time to let us know about your experience. We value your thoughts and hope to see you again soon! All the best!

2/10 - 너무 별로예요

Tevin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer Service needs a 360
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you once again for your stay with us at the Quality Inn Orleans. We appreciate that you took the time to let us know about your experience. We value your thoughts and hope to see you again soon! All the best!

6/10 - 괜찮아요

Dave

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Liked: accessibility suite, big easy access shower Liked: convenient location, reasonably priced Like: continental breakfast, staff were very helpful anytime I had a question or something to get fixed Didn't like: bathroom door's upper hinges were coming undone, one screw even came off AC/Heater: had to turn the heater off as it came on very often and kept us awake most of the night until I realized where the noise was coming from
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you once again for your stay with us at the Quality Inn Orleans. We appreciate that you took the time to let us know about your experience. We value your thoughts and hope to see you again soon! All the best!

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 5박 숙박함

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean , comfortable beds , quiet area and easy self-parking and reasonable pricing
2023년 11월에 2박 숙박함

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스
It was truly just average but a little isolated.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Dean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

4/10 - 별로예요

Simona

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, room was missing of closet for coats etc, bathroom sink was cluttered. Toilet paper rack was non existant. Towels were all small.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Megan

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 9월에 2박 숙박함

8/10 - 좋아요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great location to where I was there for business
2023년 11월에 1박 숙박함

8/10 - 좋아요

Cheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Tim 님, Vancouver

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not quite like other Quality Inns. Location was the reason for the stay, but the room itself was lacking. Lacking things such as a closet, toilet paper holder (yeah TP roll on the sink) and towel hooks instead of rods.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Erika

2023년 10월에 3박 숙박함

4/10 - 별로예요

Reg

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities were limited and there were no restaurants close by to walk to.
2023년 10월에 3박 숙박함

4/10 - 별로예요

Caitlin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was spots of mold in the bath/shower. This bothered me because I needed to bathe my children. Also, the pool was closed which wasn’t disclosed when I was booking two nights with my children. Definitely changed our experience.

6/10 - 괜찮아요

Paul

별로예요: 숙박 시설 상태 및 시설
Great location but hotel very dated.
2023년 10월에 3박 숙박함

8/10 - 좋아요

craig

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

8/10 - 좋아요

Melanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

2023년 10월에 1박 숙박함

4/10 - 별로예요

Lynne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good breakfast. Accommodating staff. Best price.
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Corwin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean, staff were excellent
2023년 10월에 3박 숙박함

4/10 - 별로예요

Duane

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Not so ‘quality’ Quality Inn
Definitely won’t be going back. The front desk staff were not friendly or too helpful and just very short when questioned about their check-in policy etc. Didn’t see signs or the property being ‘newly renovated’ as they stated. Hard to contact the front desk from your room. House keeping team was lovely.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Claudette 님, Mascouche

좋아요: 직원 및 서비스
La chambre propre mais pas d’eau chaude
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

masoud

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was working right, the shower had only drips of water, hair drier was broken, the pool was out of order. I would not recommend this place.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Sharon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I do not like your $200 damage fee and that they would not take cash instead of credit. The bathroom needed work and the pool was not working. Mould in bathroom. Could hear people in the other units
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jean Claude chelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tres bonne qualité
2023년 10월에 1박 숙박함

8/10 - 좋아요

Doug

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Muhammad

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best experience i ever had
2023년 10월에 1박 숙박함

4/10 - 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What I didn't like, simple ... The bathroom was dirty, they have Mildew all around the bath tub, under the silicône ! The service was poor, the last day we got only 1 Face cloth, they didn't service us with new Bar soaps, for the Shower ! Will never go back to that place, and I think you should advise the Quality INN Co. cause they don't wear their name properly, it's not a Quality Inn, it's more like a Filthy Inn !
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres bon service
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Erin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We checked in later in the evening and were just starting to get ready for bed when the guest from across the hall knocked on our door. She wanted to let us know she and her partner had just been in their bed and were surprised by bed bugs. She had one in a covered cup and was going down to the front desk. We got our stuff away from the beds asap, and checked the mattresses - there had definitely been bed bugs at some point, the mattresses still have the little squish stains on them. We had two rooms under our reservation and in the other room a big one just walked across the floor. The front desk clerk was polite enough, but he didn’t seem at all surprised and seemed very nonchalant, like our concerns were just one more thing he had to hear. We left and will be seeking a refund. Really disappointing. It just seems like they haven’t done what they need to do to fix a problem that has been going on for a while. To be fair, once they’re in somewhere, bed bugs are really hard to get rid of. But when you’re a business, you really have to go the extra mile to be responsible and ensure they’re gone.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

James

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함