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로지 오브 포 시즌스 골프 리조트, 마리나 & 스파 여행 후기

4 out of 5
로지 오브 포 시즌스 골프 리조트, 마리나 & 스파
315 Four Seasons Dr., Lake Ozark, MO

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 363개" "
평점 8 - 좋아요. 1003개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 171개" "
평점 4 - 별로예요. 1003개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 79개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

roshawnda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms are very outdated but the staff were friendly and professional
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 24일
Hi Roshawnda,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you great interactions with our team members throughout your stay. We Hope to serve you again soon and earn a 5-star rating! All the best, RR

6/10 - 괜찮아요

Laura

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I think this place can be quite confusing. We could not figure out how to get to our room, we had to have someone take us to it after calling and going back to the service desk. We did enjoy how quiet it was. I was disappointed there was not a fridge in the room. The next morning we could not find the Breeze restaurant. I asked two people that work there and the 2nd person told me they do not know how to tell me to get there and to go back to the first person who didn’t tell me anything except go through the bar and down a hallway. This place is huge. I think having time to roam the place is important. We were only staying a short night. The breakfast was good! The view is beautiful! The resort itself can be tricky!
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 24일
Hi Laura,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I am pleased to hear that you enjoyed breakfast and the beautiful lake-views during your stay. We hope to serve you again soon! All the best, RR

2/10 - 너무 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was dirty when arrived. I had to call the front desk to have someone come clean the floor. The bathroom was outdated and gross. The water went from warm to scalding. The water looked dirty when coming out. Will not stay here again.
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Rebecca,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

4/10 - 별로예요

Latoya

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Just wished I was offered another room options.
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Latoya,Thank you for taking the time to review your most recent stay at our property. I hope we have the opportunity to better serve you in the future and earn a 5-star rating. Thank you again for choosing our property and being our guest. All the best, RR

8/10 - 좋아요

Agnes

좋아요: 직원 및 서비스
Property looks tired. Needs updating. Difficult to park near rooms Staff was wonderful. Bar staff and music was great.
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Agnes,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. We hope to serve you again soon and earn a 5-star rating! All the best, RR

4/10 - 별로예요

Michelle

출장 여행
별로예요: 숙박 시설 상태 및 시설
We stayed in the "older" part of the lodge. First, my door wouldn't open and I had to wait for security to fix the lock. The bathroom had what appeared to be mold between the tiles. The toilet was not fixed to the ground properly and would move. The furniture was old and out dated. And the bath had a centipedes roaming around in it. Gross.
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Michelle,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future. Thank you for being our guest and choosing our property. All the best, RR

6/10 - 괜찮아요

Bryan

2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Bryan,Thank you for taking the time to review your most recent stay at our property. It was an absolute pleasure having you as our guest, we hope to serve you again soon! All the best, RR

8/10 - 좋아요

Misty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable beds, clean rooms, nice atmosphere, nice indoor outdoor heated pool, staff was friendly and helpful. I would definitely stay here again for the price we payed off season.
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Misty,Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon and earn a 5-star rating! Thank you for being our guest!All the best, RR

8/10 - 좋아요

cesar 님, Springfield

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Amazing hot tub
2024년 4월에 2박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Cesar,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear that you enjoyed your stay and got to enjoy the hot tub! We hope to serve you again soon! All the best, RR

8/10 - 좋아요

Ronald 님, Cool Valley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Ronald,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR

6/10 - 괜찮아요

Robert 님, Highland

별로예요: 직원 및 서비스
Hotel is an older building that is in need of renovation. Some staff members were rude and unprofessional mainly in HK's restaurant. Great location
2024년 4월에 2박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Robert,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. We hope to have the opportunity to better serve you in the future! All the best, RR

6/10 - 괜찮아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is not our first stay at this property. We usually stay off-season due to the crowds. The staff is always very friendly and a pleasure to talk to. I have two issues with our stay. We booked a couples massage in the spa and had a few problems. First I had requested female therapists which was not honored or communicated that the request was not an option beforehand. The second and largest issue was the spa is advertised as a tranquil spot for quiet and relaxation, however, they were allowing people to walk in and out of a community pool area through the meditation room. Every time the door was opened the sunlight lit up the entire room and all the noise from the door, people talking while walking through the meditation room, and the noise from the pool, made the room a waiting room, not a room for meditation and relaxation. Groups of people in the relaxation hot tub were allowed to act like they were at the condo pool and not in an area designed for relaxation and meditation. A gentleman came into the spa for a haircut and was so loud we could hear him in the designated quiet areas fo the spa. This was not our experience during previous visits to the spa. I would not recommend this spa if you want quiet time to relax and self-reflect. The services they provide are great, but if you want a little quiet time I would not recommend this spa. One of the restaurants chose to serve a horrible buffet so they could feed 70 golfers with vouchers so no orders from the menu.
2024년 4월에 2박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Lori,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us, I will ensure everything mentioned is reviewed and addressed accordingly. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Has a huge hot tub/spa! The property has beautiful views! A little outdate with some areas. But nice!
2024년 4월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Sara,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR

8/10 - 좋아요

Corey

2024년 4월에 2박 숙박함
답변 제공: RR 님, 2024년 4월 24일
Hi Corey,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR

8/10 - 좋아요

Bridgette

좋아요: 청결 상태, 직원 및 서비스
The stay was wonderful. Only thing concerning was the old elevator. Hotel just need to bring some things up to date.
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 4일
Hi Bridgette,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a good overall experience and can't thank you enough for the 4-star review! We hope to serve you again soon and earn a 5-star rating! All the best, RR

10/10 - 훌륭해요

Pattie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything.
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 1일
Hi Pattie,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

10/10 - 훌륭해요

Yanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: RR 님, 2024년 4월 1일
Hi Yanna,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

4/10 - 별로예요

Jack 님, Columbia

단체 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is old, dingy, musty, smells bad. Rotting roof on exterior of the buildings. There is very little sound proofing between the rooms, you can hear everything in the adjacent rooms.
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 29일
Hi Jack,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future and earn a 5-star rating!All the best, RR

10/10 - 훌륭해요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Great location
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 29일
Hi Courtney,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR

2/10 - 너무 별로예요

Morgan

연인과의 여행
별로예요: 편의 시설/서비스
The lobby is a deceiving entrance as it’s super nice in comparison to the rest of the property. The first room we were put in had a rotting ceiling tile from the shower falling out, leaking brown water into our tub. The rooms are small, water temperature is either cold or boiling, no fridge or microwave, and all entry ways of the rooms are dirty from being connected to the outside. Parking is a nightmare and it seemed like we had a different issue with our room everyday. Wouldn’t stay here again.
2024년 3월에 4박 숙박함
답변 제공: RR 님, 2024년 3월 29일
Hi Morgan,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I will ensure everything mentioned is reviewed and addressed accordingly with the appropriate department heads. I hope we have the opportunity to better serve you in the future. Thank you again for being our guest and choosing our property. All the best, RR

2/10 - 너무 별로예요

Sally

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs to be torn down
2024년 3월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 29일
Hi Sally,Thank you for taking the time to review your most recent stay at our property. I hope we have the opportunity to better serve you in the future. All the best, RR

2/10 - 너무 별로예요

Jeannette

별로예요: 숙박 시설 상태 및 시설
The rooms were dated in need of repair. The food at the restaurant was horrible. The scones were raw in the middle. The asparagus was old and bitter. The French onion soup was salty and un eatable. The coffee was bitter brown colored water. The Spa was over priced. They couldn’t pay me enough to stay there again.
2024년 3월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 29일
Hi Jeannette,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you for being our guest and choosing our property. All the best, RR

10/10 - 훌륭해요

Thamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 29일
Hi Thamara,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon!All the best, RR

10/10 - 훌륭해요

Hien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 22일
Hi Hien,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

4/10 - 별로예요

Sydnie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 18일
Hi Sydnie, Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon and earn a 5-star rating! All the best, RR

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 18일
Hi Cheryl,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon! All the best, RR

10/10 - 훌륭해요

Pylar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff, amazing pool!
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 17일
Hi Pylar,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you had great interactions with our team members and got to enjoy the indoor pool area! It was a pleasure having you as our guest, we hope to serve you again! All the best, RR

10/10 - 훌륭해요

Leah

아이를 동반한 가족 여행
We are very happy with our stay
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 13일
Hi Leah,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon! All the best, RR

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 13일
Hi Bryan,Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon and earn a 5-star rating! It was a pleasure having you as our guest!All the best, RR

6/10 - 괜찮아요

Chartiy

2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 4월 23일
Hi Chartiy,Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon, thank you for being our guest! All the best, RR

6/10 - 괜찮아요

Robert

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 13일
Hi Robert,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR

10/10 - 훌륭해요

Jeannine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot tub and pools were awesome
2024년 3월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 8일
Hi Jeannine, Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon!All the best, RR

10/10 - 훌륭해요

Koushik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Good:)
2024년 2월에 1박 숙박함
답변 제공: RR 님, 2024년 3월 7일
Hi Koushik,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR

10/10 - 훌륭해요

Steffanie

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The onsite restaurant is amazing. Staying onsite is easy. Love the indoor outdoor pool.
2024년 2월에 2박 숙박함
답변 제공: RR 님, 2024년 3월 6일
Hi Steffanie,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you had a great overall experience and got to enjoy the onsite restaurant and indoor-outdoor pool area! It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved it!
2024년 2월에 2박 숙박함
답변 제공: RR 님, 2024년 2월 27일
Hi Lisa,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR

4/10 - 별로예요

Robin

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Dated. The tub was so tiny. I can barely fit and I’m 5’2. The thermostats won’t go down a temperature no matter what I did. It was so hot the entire time. There’s black stuff hanging from the ceiling that I couldn’t identify
2024년 2월에 2박 숙박함
답변 제공: RR 님, 2024년 2월 27일
Hi Robin,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future. Thank you again for being our guest and choosing our property. All the best, RR

6/10 - 괜찮아요

Shelby

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
As soon as we checked in our door to our room broke and we got locked out. We also got connecting rooms and the doors were jammed and couldn’t be opened . Luckily, the maintenance guy was quick to fix the issue and very kind. The staff were great, the facility just needs some updates. Overall, once the door issue was fixed we were happy. The room was clean and it was nice and quiet. The view from the room was amazing .
2024년 2월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 20일
Hi Shelby,Thank you for taking the time to review your most recent stay at our property. It was an absolute pleasure having you as our guest. We hope to serve you again soon and earn a 5-star rating!All the best, RR

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 20일
Hi Paul,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you enjoyed your stay and can't thank you enough for the 4-star rating! We hope to serve you again soon!All the best, RR

8/10 - 좋아요

eric

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 20일
Hi Eric,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

6/10 - 괜찮아요

Christopher

출장 여행
Dated
2024년 2월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 13일
Hi Christopher,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR

4/10 - 별로예요

Pat

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is not well taken care of in at least the room I had. To few staff in the restaurant so long waits for service.
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 2월 2일
Hi Pat,Thank you for taking the time to review your most recent stay at our property. I apologize for the poor experience and will ensure everything mentioned is reviewed and addressed accordingly. I hope we have the opportunity to better serve you in the future. Thank you again for being our guest and choosing our property. All the best, RR

10/10 - 훌륭해요

LORI I

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time staying there and I really enjoyed it. Check-in was easy people were super friendly, and the room is really clean.
2024년 1월에 2박 숙박함
답변 제공: RR 님, 2024년 2월 2일
Hi Lori,Thank you for taking the time to review your most recent stay at our property. I am pleased you had a great overall experience and can't thank you enough for the 5-star rating. I will ensure your kind words are shared with our front of house staff members. We hope to serve you again soon! All the best, RR

4/10 - 별로예요

Megan

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Had no hot water.
답변 제공: RR 님, 2024년 1월 31일
Hi Megan,Thank you for taking the time to review your most recent stay at our property. I apologize for the issues experienced during your stay and will ensure all is reviewed and addressed accordingly with our engineering personnel. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

8/10 - 좋아요

Melody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our room had a musty smell. The heater made a noise all night. Room was very outdated.
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 1월 31일
Hi Melody, Thank you for taking the time to review your most recent stay at our property. Please know your feedback is very important to us and has been shared with the appropriate department heads. We hope to have the opportunity to serve you again soon and earn a 5-star rating! Thank you again for being our guest and choosing our property! All the best, RR

2/10 - 너무 별로예요

Aaron

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was shocked how bad the room was here. It needs a complete overhaul.
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 1월 31일
Hi Aaron,Thank you for taking the time to review your most recent stay at our property. Please know your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

6/10 - 괜찮아요

Jennifer

별로예요: 직원 및 서비스
A nice quiet resort but it is definitely showing its age
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 1월 31일
Hi Jennifer,Thank you for taking the time to review your most recent stay at our property. It was an absolute pleasure having you as our guest, we hope to serve you again soon!All the best, RR

2/10 - 너무 별로예요

Steve

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was a disaster from the time we got here until we left. There was sand on the ramps, which made my gf fall down in the rain. The rooms are old, broken blinds, just all around run down with fresh paint over it. The TV stopped working and they sent a guy to fix it. It then just locked up and restarted every once in a while. The heat was either hotter than hell or none, no in between. Kids running above our room and screaming, unless we are maybe under the daycare/gym.... Tub doesn't drain while you showered. Just an all around terrible experience I'll never put myself through again.
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 1월 31일
Hi Steve,Thank you for taking the time to review your most recent stay at our property. I apologize for all experienced throughout your stay and will ensure everything mentioned is reviewed and addressed accordingly. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

2/10 - 너무 별로예요

Laura

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No light above the building signage and no lighting to the building. No signs directing to buildings. Dangerous to navigate and to walk to the room. No hot water. No water in the shower. Not all electrical outlets were functional. Broken shade on the door. Signs of an aging facility. Beds were okay. View was amazing.
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 1월 31일
Hi Laura,Thank you for taking the time to review your most recent stay at our property. Please know your feedback is very important to us and will be used to improve moving forward. I will ensure everything mentioned is reviewed and addressed accordingly. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

10/10 - 훌륭해요

Zachary

가족 여행
좋아요: 직원 및 서비스
Run down room, small bathroom. Expensive food.
2024년 1월에 1박 숙박함
답변 제공: RR 님, 2024년 1월 31일
Hi Zachary,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

2/10 - 너무 별로예요

Timothy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: RR 님, 2024년 1월 31일
Hi Timothy,Thank you for taking the time to review your most recent stay at our property. We hope to have the opportunity to better serve you in the future. All the best, RR