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Reviews of APA Hotel Tennoji Ekimae

3 out of 5
APA Hotel Tennoji Ekimae
1-4-11 Abeno-suji, Abeno-ku, Osaka, Osaka-fu

Reviews

7.6

Good

Rating 10 - Excellent. 239 out of 1000 reviews" "
Rating 8 - Good. 405 out of 1000 reviews" "
Rating 6 - Okay. 245 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Jan 2024
Response from 中谷 on Jan 27, 2024
この度は、アパホテル〈天王寺駅前〉にご宿泊いただきまして誠にありがとうございます。ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか。お客様より高評価を頂戴し、大変嬉しく存じます。再度お近くにお越しの機会がございましたら是非当館をご利用下さいませ。お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy hotel
Very handy to Tennoji station and easy to access using hotel directions. Good breakfast
Stayed 1 night in Nov 2023
Response from フロント 寺西 on Dec 7, 2023
Thank you very much for staying at APA Hotel Tennoji Ekimae.We are very pleased to receive your kind words of praise.We thank you again for taking time out of your precious time to write us and look forward to welcoming you again.

8/10 Good

Juliana Joan

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful and provided great service. Didn’t realize the hotel was right next to the train tracks, so it was quite loud when trying to rest at night. We left the window open to let in cool air as the heater was too warm for our liking. Overall an affordable and decent stay to say the least.
Stayed 7 nights in Nov 2023
Response from フロント 寺西 on Nov 30, 2023
Thank you for staying at APA Hotel Tennoji Ekimae.We are very honored to receive your compliments.We apologize for the inconvenience caused by the train noise.It depends on availability, but if you let us know in advance, we can prepare a room on the street side.Lastly, thank you very much for taking the time to write us.We look forward to welcoming you again.

10/10 Excellent

Michael, MILWAUKEE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and able to communicate in English. Nice, quiet, and clean room.
Stayed 3 nights in Nov 2023
Response from Teranishi / Receptionist on Nov 9, 2023
Thank you very much for choosing APA Hotel Tennoji Ekimae.We are very pleased to receive your kind words of praise.We will continue to make every effort to ensure that our guests have a pleasant stay.Last but not least, we would like to thank you again for taking time out of your precious time to give us your feedback.We look forward to welcoming you again.

6/10 Okay

Michael

Good stay
Ok place...central
Stayed 1 night in May 2023
Response from Nagae / Receptionist on Aug 28, 2023
Thank you for staying with us at APA Hotel Tennoji-Ekimae.We are delighted to receive your compliments.Next time you visit Osaka, we would be delighted to welcome you back to our hotel.Thank you for your kind words.

6/10 Okay

hiu fei

Traveled with family
So small rooms.
Stayed 2 nights in Aug 2023
Response from フロント on Aug 15, 2023
Thank you very much for choosing APA Hotel Tennoji Ekimae. We sincerely look forward to seeing you again.

4/10 Poor

Cho Ting

Stayed 5 nights in Jun 2023
Response from フロント 宮城 on Jul 18, 2023
この度はアパホテル〈天王寺駅前〉にご宿泊頂き誠にありがとうございます。またお時間割いての評価もいただき大変光栄でございます。次回お越しの際評価「5」になるよう努めて参ります。またのお客様のお越しをスタッフ一同お待ちしております。

6/10 Okay

Kimiko

Stayed 1 night in May 2023
Response from フロント 山本 on May 18, 2023
この度はアパホテル〈天王寺駅前〉をご利用頂き誠にありがとうございます。お客様の貴重なお時間を割いてご評価賜りましたこと、大変嬉しく存じます。 お客様のまたのお越しをスタッフ一同心よりお待ちしております。

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean property. No frills, but it’s a nice place to crash after a long day.
Stayed 2 nights in Apr 2023
Response from フロント 梶野 on Apr 18, 2023
Thank you for staying at APA Hotel Tennoji Ekimae. Thank you for taking the time to write a review. We are looking forward to seeing you again.

2/10 Terrible

Hon Chung Richard

Disliked: Staff & service, amenities, property conditions & facilities
靠近火車路線,每分鐘都很嘈
Stayed 9 nights in Apr 2023
Response from フロント 最勝寺 on Apr 12, 2023
非常感谢您选择APA酒店天王寺站前。对于您在入住期间因火车噪音造成的不适,我们表示真诚的歉意。 如果您今后打算再次入住,请在办理入住手续时告诉我们的工作人员,您需要一个位于火车轨道对面的房间,我们将尽力为您提供服务。 非常感谢您的宝贵贡献。 我们期待着再次欢迎您的光临。前台 Saishoji

2/10 Terrible

akie

Disliked: Staff & service, property conditions & facilities
room was too hot and unable to adjust by each room.
Stayed 1 night in Apr 2023
Response from Front Desk Yamamoto on Apr 9, 2023
Thank you for staying with us here at APA HOTEL〈Tennouziekimae〉.The air conditioning in our hotel is centrally controlled. Therefore, we will change the air conditioning from heating to ventilation whenever requested by our guests. Please feel free to call the front desk at any time using the extension phone provided in your room. Thank you very much for taking time out of your precious time to evaluate our guests. We look forward to serving you again.

8/10 Good

Makiko

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from フロント 宮城 on Feb 24, 2023
この度はアパホテル〈天王寺駅前〉をご利用いただきまして誠にありがとうございます。ご滞在中はゆっくりおくつろぎいただけましたでしょうか。またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Jia Si

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The hotel was really clean and comfortable. I was in Osaka for 5 days and this hotel was perfect for a single person, it’s close to the train station and surrounded by lots of shopping malls and restaurants. I will definitely recommend this hotel to my friends who are visiting Japan.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very near the station and near shopping mall. Staff are very helpful.
Stayed 6 nights in Oct 2019

10/10 Excellent

Nicole, Hk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the hotel is near the station
Stayed 2 nights in Oct 2019

10/10 Excellent

kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

mitsu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Good place to stay.
Dusty carpet and some kinds bad order as soonas enter the room. All staff members are kind and very helpful , thank you to staff members.
Stayed 3 nights in Sep 2019

4/10 Poor

Bing

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smells like musty.
Stayed 3 nights in Sep 2019

6/10 Okay

Tsz Keung

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the small room but the A/C didn’t match the size, at 27 it was too hot and 26 it was way too cold. It was an unexpected issue. Will pay the extra 1,000 yen next time to avoid this problem.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I booked a double bed room and the bed was so small that it was comical. Luckily it was just for me because if I was sharing with another person larger than a toddler one of us would be on the floor! The bedding itself was pretty rough and of a very low quality. I would recommend spending a couple thousand yen more on a better hotel unless you plan on passing out in the room.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Mediocre hotel for the price
We were given a smoking room which smelled of smoke residue. We were told that the hotel was fully booked and could not give us another room. Also, I believe our reservation stated we had 3 people for the room but the room had 2 pillows and 2 towels.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Location is excellent but the rooms are very small. We had 2 people in our room with no closet space or drawers. For storage there were just 3 pegs on the wall with hangers on them. Small bathroom, only about 6 inches between the 2 beds and and both beds are against a wall so there is no space to walk around the bed. The hot water pot in the room was nice and there is a mini fridge. Not a good hotel for families due to lack of space but a nice hotel if you are travelling by yourself.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome as usual
Ive always loved staying at APA hotels. Service is awesome as usual but this time, the room isnt as clean as the past few times. There were oily hand prints on the headboard of the bed which i felt was a big nono. Apart from that, the stay was splendid. Comfy bed, convenient location which was just a 3mins walk to both the JR and Kintetsu stations.
Stayed 1 night in May 2019

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sean
Good location and standard service. The room is tiny but warm.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good overall
Convenient location, friendly staffs,
Stayed 2 nights in May 2019

4/10 Poor

Yu-Chen

Liked: Cleanliness
Disliked: Room comfort
Bed not big enough for 2 adults +1 small child.
We used the hotel.com website to search for accommodation for 3 rooms, for two families (each with 2 adults + 1 kid) + one room for a single adult. Perhaps it was our bad for not noticing the fine print, but when we arrived we realized it was a 120cm wide bed, obviously too small to sleep 2 adults and 1 child comfortably. We trusted the search engine to find something comfortable for us after putting in our requirements but this was a really bad experience and we didn't sleep well on our last night in Osaka. The hotel concierge also told us that they have only two double rooms and one single room available for us, but the three rooms ended up looking exactly the same (we felt like we have been allocated three of their single rooms).
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Advantage is class to the jr station but too close to Jr train. Quite noisy.at night.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient for tourist, near many transportation but the size is too small
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small size room, near convenient train statio. Staffs are very friendly.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

kk, Sg

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and near train station. Easy and fast check in.
Stayed 2 nights in Oct 2018

8/10 Good

jc, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Great location, but Issues abound.
Checkin at 3.00pm is hopeless Lobby is small, so luggage storage is hard, and when you have been travelling/flying long hours, earlier access to the room would be better. The rooms are quite small, eg, if you have two medium/large suitcases, you have to take it in turns to open them, as not enough space for both at the same time. Staff are friendly and try their hardest, but in our case, we needed English language, it was very hard with communication, even though we have basic Japanese. Very close though to Tennojji Rail hub, Q's Mall Shopping Centre, and numerous small shops, so picking up breakfasts/snax etc really easy.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel close to park and zoo
Hotel is within walking distance to a park and Tennoji Zoo. Very enjoyable for family activities. Wi-Fi connectivity improvement is needed.
Stayed 7 nights in Jul 2018