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Reviews of Hotel Bali Tower Osaka Tennoji

3 out of 5
Hotel Bali Tower Osaka Tennoji
8-1 Hidenincho, Tennoji-ku, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 715 reviews" "
Rating 8 - Good. 222 out of 715 reviews" "
Rating 6 - Okay. 38 out of 715 reviews" "
Rating 4 - Poor. 8 out of 715 reviews" "
Rating 2 - Terrible. 1 out of 715 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very detailed and good room design, warm considering for customer.
Stayed 2 nights in Mar 2024

10/10 Excellent

Weiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with dining options and shopping malls. The hotel itself is beyond excellent as well.
Response from ホテルバリタワー大阪天王寺 くちこみ担当 on Jan 11, 2024
Dear Weiyi,Thank you very much for staying at Hotel & Resort Bali Tower Osaka Tennoji.Our hotel is only a 90-second walk from Tennoji Station, and is conveniently located near the station for easy access.Please consider Bali Tower as your base when you go to various sightseeing spots in Osaka.We will continue to strive to satisfy our guests and provide more fulfilling services.We look forward to welcoming you back again.Created using Google Translate from Japanese.

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Room is small but very clean. This hotel has all the facilities and amenities you could think of, and there’re free drinks, free ramen and free afternoon tea! Staff is friendly and helpful, checking in and out are smooth and efficient. Highly recommended and will definitely return.
Stayed 3 nights in Dec 2023
Response from ホテルバリタワー大阪天王寺 くちこみ担当 on Jan 11, 2024
Dear Cheryl Thank you for staying at Hotel & Resort Bali Tower Osaka Tennoji. Our hotel is located only a 3-minute walk from the North Exit of JR Tennoji Station. There are many sightseeing spots in the surrounding area for your enjoyment.As a special service for staying at our hotel, we offer various services such as drinks including alcohol and afternoon tea free of charge. We hope you will have a pleasant time.We will make further efforts to satisfy you no matter when and how many times you stay with us.We look forward to welcoming you again.Created using Google Translate from Japanese.

8/10 Good

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer alot! Just the things didnt seem to go together. The rooms are spacious. They dont make beds daily or tidy the room. They have a good kids area just a lttle out dated.
Stayed 4 nights in Nov 2023
Response from ホテルバリタワー大阪天王寺 くちこみ担当 on Jan 11, 2024
Dear Sarah Thank you for staying at Hotel & Resort Bali Tower Osaka Tennoji. The hotel offers all complimentary services including unlimited drinks (including alcohol), one hour of free karaoke, and afternoon tea as part of our accommodation services.For guests staying for consecutive nights, we offer ""eco-friendly cleaning"" from 11:00 am to 5:00 pm every day, which includes replenishing amenities, changing towels and garbage only. For stays of 4 nights or more, we will do a complete cleaning every 3 days.We will continue to strive to improve our services to satisfy our guests. We look forward to seeing you again.Created using Google Translate from Japanese.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from ホテルバリタワー大阪天王寺 くちこみ担当 on Oct 17, 2023
親愛なるお客様 Emily様へこの度はホテル&リゾートバリタワー大阪天王寺にご宿泊いただきまして誠にありがとうございます。「最高」とのお言葉、従業員一同喜ばしい限りでございます。今後もお客様の思い出に残るホテルとなれるよう、努力を続けてまいります。お客様のまたの「おかえり」を心よりお待ちしております。

10/10 Excellent

Jonathan

Traveled with group
Amazing stay!!!
Stayed 2 nights in Sep 2023
Response from ホテルバリタワー大阪天王寺 くちこみ担当 on Oct 2, 2023
Dear Jonathan Thank you very much for choosing Bali Tower Osaka Tennoji.Our staff are very happy that we have met your expectations and received a high rating. We are glad that you were satisfied with your stay, and we will continue to work to make our hotel a memorable experience for our guests.We look forward to seeing you again soon.

10/10 Excellent

YING

Response from ホテルバリタワー大阪天王寺 くちこみ担当 on Nov 10, 2023
Thank you very much for choosing Bali Tower Osaka Tennoji.Our staff are very happy that we have met your expectations and received a high rating. We are glad that you were satisfied with your stay, and we will continue to work to make our hotel a memorable experience for our guests.We look forward to seeing you again soon.

10/10 Excellent

Joanna

Stayed 5 nights in Nov 2022

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
The location on google maps was wrong so I had to ring the hotel to get directions
Stayed 2 nights in Dec 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019
Response from バリ塔の民 Sy on Dec 17, 2019
この度はバリタワー大阪天王寺をご利用いただき、誠にありがとうございます。 最高評価をいただけたことにスタッフ一同、大変嬉しく存じます。 くつろぎの空間でしたと言うお言葉は私共が目標としているサービスで何よりのお褒めの言葉でございます。 これからも皆様に愛されるホテルを目指し、サービスの更なる向上と快適な空間づくりに努めてまいりますので、引き続きごひいきくださいますようお願い申しあげます。 またのお帰りを心よりお待ちしております。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve never been to a hotel that showers you with free amenities like Bali did. Even though I didn’t take advantage of it, it was still nice to experience it. Oh and also they provide free red/white wine and miso soup.
Stayed 4 nights in Oct 2019

6/10 Okay

Berry, Chiyoda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite small room but well maintained. Many amenities, if someone needs them. Breakfast was good. WiFi did not work properly at all which is a big minus for the hotel.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Oct 2019
Response from バリ塔の民 Sy on Dec 17, 2019
この度はバリタワーをご利用いただき、誠にありがとうございます。 バリタワーではお客様の「あったらいいな!?」をカタチにしたさまざまなサービスを目指しております。 今後も『価格以上の価値』を感じていただけるよう努力してまいります。 またのお帰りを心よりお待ちしております。

6/10 Okay

EDLINA SOCK P

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The walk way in the room between the room to door is too narrow. Pillow too soft. Not worth the amount that I paid. But I like the free items like bath salt and sensitive shower gel which available for me.
Stayed 1 night in Oct 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient hotel
We have enjoyed our stay in this hotel and walking distance to amenities. Will stay again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we booked during out stay! Super clean and comfortable, lots of free amenities!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Great complementary amenities in the building and bath salts to be used in room
Stayed 1 night in May 2019

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
No Apology
We took advantage of the hotels “eco clean” which is supposed to be a towel change, trash clean, and amenities refresh. When we returned to our room that evening, we noticed nothing had been done — no one had even come in. My wife (Japanese) called the front desk and within 10 mins they sent someone with a bag of towels and amenities. He did not apologize for the error and just stated their was a mix up. He didn’t come in the room to remove the trash. When my wife asked if the waters are included in the eco, he rolled his eyes and said he’d go get it. We were forced to remove the trash bags ourselves and had them to him when he returned with the water. Again, no apology or even offering to replace the trash bags in the room. Very surprised with the lack of apology and courtesy you would expect from a Japanese hotel. While the man still used keigo, he was very rude and appeared annoyed from the start. Don’t be mad at the guest when your staff makes the mistake!
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but quality. Concierge desk was very helpful and spoke good English. Raging party at three monkeys restaurant/bar for Japanese holiday. 5 min walk to Tennoji train station. Lots of free goodies. Overall a great stay and I recommend.
Stayed 1 night in Apr 2019

10/10 Excellent

wei, usa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome free samples, massage chair and excellent service
Stayed 2 nights in Apr 2019

8/10 Good

Jen, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the train station. The room was very clean, had a comfortable bed, and was decent sized. The tv had no English speaking stations, which would’ve been nice. There are a lot of items available to use in the room such as a refrigerator, phone chargers, and a very good blow dryer and flat iron.
Stayed 1 night in Apr 2019

8/10 Good

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Interesting hotel, very closed to Tennoji Station. The hotel staffs were friendly, room was clean except it was very crowded with gadgets and decorations such as wood boxes, a few bags of teas in a big wood stand. It was hard to find space to put anything. We found the room was not too comfortable.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 4 nights while in Osaka. We got a standard non-smoking double room. It was on the smaller side, but VERY functional. They put a lot of thought into the layout of the room e.g. instead of the bathroom containing toilet, shower + tub & vanity, they're in separate rooms (sink is in hallway). I appreciated that because our toothbrushes were kept far from the toilet. I also liked how you could close the door to your bedroom as most hotels have an open We loved the cleanliness. They
Stayed 4 nights in Apr 2019

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but we wish we had stayed longer, the hotel is very nice, not Japanese themed tough, and it is ver close to the subway and train station, which makes it very accessible
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
As a first time visitor to Japan I was shocked at how small the room was. I had a double room that was about 120 so ft. But there was no dresser to unpack clothes and also no room to keep an open carryon roller bag so had to keep it closed and only open when I needed clothes. The closet is about 12 inches wide. That said it was an efficient unit with a nice, although cramped, bath area and an enormous amount of cosmetics, toiletries, beauty products included with no fee. The bed was comfortable and as I was a single person it was cozy. Full marks otherwise although the hotel seemed a bit dated. The toilet was more sophisticated than any other hotels I stayed in including those 4 x the price. A very good value hotel, but opt for a larger room if you can.
Stayed 2 nights in Apr 2019

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stafff and nice place.
Stayed 1 night in Apr 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Namba
This is my senond time stay there in Osaka , nothing to complain about it, may the room too small? Or is this just Japanese style? If they do washing machine then I don't need walk next street to do laundry
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, room is kind of small a bit but is ok for me, only thing I want to complain is the wifi not working, but hotel give u a free 4G phone so I have nothing to say
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to visit. Really feels like you're in Indonesia. VERY intimate for lovers; had insane sex here; also good for families in that there is a free playroom with DDR, air hockey, massage chairs, racing video games downstairs. Tons of free amenities for skin care--- took a bubble bath here for the first time in a long time. Really my only complaint would be thin walls, but those did not keep us up at night as we were tired on vacation and the other guests were nice and respectful. The price is super reasonable for what you get; rooms are small like everywhere in Japan; right next to the subway station; overall a great stay.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Front Office
Good location and friendly front office
Stayed 3 nights in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Shawna

I really enjoyed the stay at Hotel Bali Tower. The room was big. The TV in the bathroom was an interesting touch (even if the programs were all in Japanese). All the extras (bath salts, toiletries, etc.) were a great addition. The self-serve bar in the lobby was good fun. We enjoyed the Balinese pj's we could borrow. The hotel is a bit kitschy, but that adds to the charm. It was very, very clean. The staff were very friendly. The room was very comfortable. I will definitely stay there again upon a return trip to Osaka.
Stayed 2 nights in Nov 2018
Response from Kana, HOTEL BALI TOWER TENNOJI on Dec 26, 2018
Thank you very much for staying with us. We are really glad to hear your lots of kind words! We'd like all our guests to make wonderful memory at our hotel, so we have lots of entertainment and complimentary service. We really look forward to seeing you soon! Thanks.

10/10 Excellent

Lai Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is certainly unique and was a new experience. there were a lot of great amenities. I would say the two best things were the staff, who were all incredibly nice and helpful, and the convenient location next to Tennoji station off the JR line.
Stayed 1 night in Nov 2018
Response from Kana, HOTEL BALI TOWER TENNOJI on Dec 26, 2018
Thank you very much for staying with us. We are really glad to hear lots of your kind words! We'd like all our guests to make wonderful memory at our hotel, so we have lots of entertainment and complimentary service. Also we do provide heart warming service! We look forward to seeing you.

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't go wrong here.
Great hotel and lication. No regrets.
Stayed 1 night in Nov 2018
Response from Kana, HOTEL BALI TOWER TENNOJI on Nov 24, 2018
Thank you very much for staying with us. We are really glad to hear your kind words! Our hotel is good location for shopping, eating and sightseeing We hope you will come back to stay with us next time you visit Osaka! Thanks.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Oct 2018

10/10 Excellent

Jo, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service! But a bit hard to communicate with the staff. Will come back again!
Stayed 3 nights in Aug 2018
Response from Kana, HOTEL BALI TOWER TENNOJI on Aug 25, 2018
Thank you very much for staying with us. We are really glad to hear your kind words! We are sorry we couldn't communicate with you smoothly. We are trying to improve English skill more! We look forward to seeing you again.

10/10 Excellent

Kenny, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and near to train station
In-room jacuzzi is the best for my family, a lot of facilities free to use or rent. It definitely the best hotel so far as I ever stayed
Stayed 5 nights in May 2018
Response from Kana, HOTEL BALI TOWER TENNOJI on Jul 22, 2018
Thank you very much for staying with us. We are really glad to hear the words! The room type you stayed is very popular one! Jacuzzi and massage chair make guest really relaxed. From our hotel, you can get anywhere easily! We are looking forward to seeing you again!

8/10 Good

Joe, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and love the massage chair
The hotel is spacious and nice bathing facility with lots of toiletary varieties provided, it is very detailed and nice to have such varieties that added something extra to make the stay little nicer.
Stayed 4 nights in Apr 2018
Response from Kana, HOTEL BALI TOWER TENNOJI on Apr 19, 2018
Thank you very much for staying with us. It is such an honor to be able to have you say such kind words! We are happy to hear you liked our complimentary service. We select all amenities that is only good quality one and make more comfortable staying for guest. We are looking forward to seeing you again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The location is perfect. Only few minutes to Tennoji JR station. It is very convenient to go to Kyoto, Nara, Kobe, and Kansai airport from Tennoji JR station. There are many shopping area nearby, including Qsmall and MIO. The overall of this hotel is pretty good. The only drawback is that the room is kind of small.
Stayed 6 nights in Nov 2017
Response from Kana on Apr 25, 2018
Thank you very much for staying with us. We are really glad to hear you like our hotel. Also I appreciate for your information about near our hotel! It must be very useful for our future guests! Actually we have some bigger rooms, so please try one when you come back to stay with us next time. We are looking forward to seeing you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family of 4 (2 parents, 2 kids) stayed in this hotel for a week in October. We booked a "Royal Suite" room which is about 42 square meetings with 2 Queen beds. The room had many great conveniences including a massage chair, a separate double vanity area, separate toilet and a separate shower which are all great with a family of 4 sharing a fairly small space. In addition, there was a separate small room connected to the bathroom with hot tiles that you could relax and warm up - quite cool and unique! The beds were a little on the firm side and ok. Our room also featured a large flat screen TV and surround sound (A "theater room") which was really cool. There were some on demand movies and a DVD player that were convenient for the rainy days. The only couple downsides to the room were that the shower/bath area had a bit of a mildewy smell that wouldn't go away, and the 2 windows in the room did not let in a lot of sunlight. From a service standpoint, the hotel shines as there are many freebies and friendly workers. They had a free game room with ping pong, air hockey, dance revolution, racing games and more (no cost for anything). They also offered free snacks and wine every day. The snacks included Mochi, puddings and jelly/jello. They did not change during our time but were pretty tasty. They also offer a wide range of free beauty products you can take to your room and use at any time. The location of the hotel is also great, with a less than 5 minute walk t
Stayed 7 nights in Sep 2017

10/10 Excellent

Tony, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best value for money hotel in Japan
So I've stayed in many different hotels in Japan. And this one has the best value for money among them all. So besides the friendly staff and comfortable stay, what really stand out are the "extra little things". They provide complimentary drinks and food near reception, all kinds of cosmetic cream, lotion, beauty mask, can of drinks, t bags for free in the room. And I do mean "all kinds". They even make all the movie channel and arcade game room free of charge. There's an electric massage chair in the upgraded room! What else could you ask for?
Stayed 3 nights in Sep 2017

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

YIT CHEE

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy at night