야외 수영장, 무료 카바나, 수영장 파라솔
예약 가능 여부 확인

벤틀리스 부티크 호텔, BW 프리미어 컬렉션 여행 후기

3 out of 5
벤틀리스 부티크 호텔, BW 프리미어 컬렉션
1660 South Tamiami Trail, Osprey, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 485개" "
평점 8 - 좋아요. 1000개 이용 후기 중 341개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 101개" "
평점 4 - 별로예요. 1000개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 25개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms can use new AC units as the rooms smelled due to water leaking I’m from the unties onto the floor. One of our rooms smelled bad. The showers have been updated but do not keep the water in the shower and leak onto the bathroom flooding which can cause a slip and fall.
2021년 8월에 2박 숙박함
답변 제공: Christopher Charles 님, 2021년 8월 14일
Hello. Sorry for the poor experience with the AC in your room. Please reach out to me directly to discuss this matter, and what we can do to make it right.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The toilet bowl was loose, upon entering the room, it had a bad odor. The hallway carpet had a large white stain. The front desk Jasmine was very helpful, the staff was very helpful. The breakfast casserole was very salty.
2021년 8월에 2박 숙박함
답변 제공: Christopher Charles 님, 2021년 8월 14일
Hello. I'm sorry for the issue with your room. We strive to provide a better experience, and I'm sorry we fell short of your expectations in this instance. Please reach out to me directly to discuss your stay, and what we can do to make it right.

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 5박 숙박함
답변 제공: Christopher Charles 님, 2021년 8월 14일
Thank you Michael for an excellent rating. Please come and see us again.

2/10 - 너무 별로예요

Amanda

2021년 6월에 1박 숙박함
답변 제공: Christopher Charles 님, 2021년 8월 14일
I'm sorry, Amanda that your stay with us was not satisfactory. Please let us know what you found lacking, and how we can improve.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I can’t say AMAZING enough times
Bentleys Boutique has changed names (ownership) and is now Casey Key Resort Mainland! They are in the process of many updates throughout the facility, but you almost wouldn’t even know, except you see the crews changing all the mattresses! I don’t think I had new mattresses in my room yet, but nonetheless our beds were VERY comfortable. I reserved my stay for 9 nights and the rest of my children (8 of them and 15 grandchildren) had arranged to stay at different places in the area. We were there for my children’s father’s memorial and also made a memorable vacation out of it. Although I was the only registered guest, they welcomed every one of my family, extended family and friends at all times!!! The staff was absolutely amazing and accommodating (Donna, Michelle, Jared, Rene, Ian)!!!!!!!!! I can’t leave out Rick❤️ He is there EVERY morning cleaning the pool and making sure that all the chlorine and PH levels are 100%!!! He was there every morning as I was having my coffee to wish me a good day and follow up with a little conversation!!! Big Al is an also quite amazing and friendly entertaining my family on Sunday’s next to the tiki bar strumming his guitar and captivating us with his beautiful voice with many songs from the past!! I can ALMOST promise you will not be disappointed with your stay. If I ever return to the area I won’t stay anywhere else!!!!!
2021년 6월에 9박 숙박함

10/10 - 훌륭해요

yureisi

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our vacation experience at Casey Key Resort was phenomenal. The front desk reception, the breakfast and breakfast attendants, the tiki bar bartender (Ian) were all pleasant and very accommodating. They have one of the cleanest pools I've ever seen. The bed was heavenly but some of the pillows should be tossed. We had a poolside room with an excellent view and comfortable seating. The air conditioning was on point. The front full serve bar and restaurant have yet to reopen but the tiki bar is totally sufficient. The live music added a special ambiance of liveliness. All in all we really enjoyed ourselves and would definitely recommend and return to visit ourselves.
2021년 6월에 5박 숙박함

10/10 - 훌륭해요

María c

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is fabulous,safe and clean the staff and services is very good!!!
2021년 5월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
BEWARE! We had an AC leak in the bedroom! Water dripped throughout the day through the night! It dropped nonstop. Maintenance guy came to check it and said it’s because of condensation and there is nothing that can be done. Front desk said they couldn’t change our room we so we checked out early. They are not customer service friendly and the rooms are outdated. It feels like a cheap motel.
2020년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Certainly a property that needs some work, but they are trying! We definitely would stay there again as the staff was very nice and the room was adequate.
2021년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2021년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 5월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ive been several times to this hotel when it was bentley and the breakfast was good and the service too but this time since the name change everything change. the food
2021년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really quiet there. Unfortunately that's because the hotel was nowhere near capacity. But the staff who we saw were very friendly. The place was clean.
2021년 4월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first stay at Bentley’s and it will. It be the last. Very unique place, very friendly staff and the breakfast was great! 👍👍👍
2021년 4월에 4박 숙박함

10/10 - 훌륭해요

Giovanni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relación con el precio todo fue muy bien
2021년 4월에 2박 숙박함

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for the area.
The hotel was a great value for the price. The breakfast was nothing special, cold eggs and uncooked hash.
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I stayed here with my kids 8 & 11 years old. The pool was great! They had pool toys, plenty of seating and comfortable cabanas. The downside was due to the pandemic there was no maid service. I had to take trash out, ask for toilet paper, coffee, and towels. The breakfast employees were strict with how many eggs you could eat. I was told I could only have one egg since she did not have enough for others. Seems pretty ridiculous to limit the eggs to a grown adult. I thought the meal staff were very unpleasant but the front desk staff were nice. I really enjoyed the pool area and beds comfortable.
2021년 4월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Like much of the state of Florida, their attempt to enforce covid protocol was very lax, allowing guests to roam either without masks or under their noses.
2021년 4월에 4박 숙박함

6/10 - 괜찮아요

Nancy

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
disappointed
I was disappointed. The sink drained very slowly, the shower leaked. They took my old towels but didn't leave clean ones. I asked about the room being cleaned. They said that rooms were only cleaned if you put the card on the door. I expected if that was the default, they should have explained the process at check in. I put the card on the door and my room still didn't get cleaned. The towels were thin and small. I expected to be able to wrap it around myself but couldn't and I am a size 12
2021년 4월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
We were disappointed in how we were treated, and in the condition of the property overall. The breakfast served was very poor in quality. The property has potential based on it’s location, but management needs to spend funds to improve the quality of services provided.
2021년 4월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태
No what i was expecting
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

Yekaterina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 5박 숙박함

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Hotel very clean. It was an overnight stay prior to flying on a very early flight from Portland, ME.
2021년 4월에 9박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful new looking hotel. Modern comfortable rooms and inside areas. Pool area is large with bar, covered areas to sit, food bar which wasn’t open, etc. Staff was great. Lady that checked us in was friendly, funny and fabulous!
2021년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 4월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
The location of the hotel is great. You’re halfway between siesta key and Venice beaches so there’s tons of restaurants and beaches just a short drive away. The hotel itself was fine. It looks like it hasn’t been updated in a few years, but it was clean. There’s currently no housekeeping services. There’s smoking allowed at the hotel, so everything kind of smelled like cigarettes.
2021년 4월에 5박 숙박함

8/10 - 좋아요

Becca

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 4박 숙박함

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
friendly and convenient!!!
Good spot, tiki hut was hopping in late afternoon.
2021년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the pool and Tiki bar, unfortunately understaffed this weekend. Room was clean, nice.
2021년 4월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool area is in need of maintenance and deck repairs and cleaning. Breakfast was poor. Blinds in room we broke. However room was clean and comfortable. Gym closed
2021년 4월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply wonderful.. Great bed.. Balcony was wonderful ice cold air.. Clean..
2021년 4월에 2박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is not fair to write a review, as we were there during Covid time, so they had some things closed due to extraordinary circumstances.
2021년 4월에 6박 숙박함

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 객실의 편안함
Only Issue was the room had a musty smell when ever you walked into the room
2021년 4월에 3박 숙박함

4/10 - 별로예요

Lidia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value, outdoor bar, and hot breakfast.
They had a tiki bar with live entertainment on Friday night, which was a nice bonus. Was a good value compared to other properties in the Sarasota area. They had a breakfast that was better than what most hotels offer these days. My only complaint is that the room was a bit humid. It was a cool night, but no way to open the windows and the AC wouldn’t kick on.
Hotel entrance
King room
Tiki bar
2021년 4월에 1박 숙박함

8/10 - 좋아요

Thomas C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Did not utilize pool or any other offerings but room was nice, clean.
2021년 4월에 1박 숙박함
답변 제공: Jared 님, 2021년 4월 9일
Thank you for the review! Hopefully you'll get a chance to use our pool area in the future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice layout, clean. Nice staff
2021년 4월에 1박 숙박함
답변 제공: Jared 님, 2021년 4월 9일
Thank you for the great review!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely get a room with a balcony / pool view. Since we stayed during pandemic, no housekeeping services and had to go to front desk to get towels, toilet paper, etc.
2021년 3월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is located a few minute's drive from some amazing beaches. The hotel is well-kept and the pool area is nice. This hotel is a pretty good value for the area-as long as you don't mind not being on the beach. The breakfast could use some work. Could have also used some additional towels, but they were often out.
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comodo,limpio,buen trato del personal,muy tranquilo.
2021년 4월에 2박 숙박함
답변 제공: Jared 님, 2021년 4월 9일
Thank you for the great review!

8/10 - 좋아요

Karen

2021년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service for the price. Respectful service. Facility in good location
2021년 4월에 2박 숙박함
답변 제공: Jared 님, 2021년 4월 9일
Thank you for the great review!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Solamente que deje el cartel para que me hicieran la habitación y no me la hicieron . Pero por demás rodó excelente . Soy guapee de ya hace un año y continuaré frecuentando el lugar
2021년 4월에 2박 숙박함

8/10 - 좋아요

William

가족 여행
별로예요: 청결 상태
verall p,eased
Positives: fairly economical, the suite was very comfortable and spacious, some of the staff was wonderful. Good parking, safe area close to state park. Negatives: in short, lack of consistency. We had two rooms, the first one smelled a lot like pee. It was damp and small and faced the parking lot. The second was the opposite, dry and clean and big. Some of the staff was terrific, especially the young man at the desk. But another staff member couldn’t be bothered to look for a plastic spoon so I could eat my yogurt. She insisted there were none even though I had gotten one the day before. It takes a lot of energy to do the desk job well, not sure she has it.
2021년 3월에 2박 숙박함

6/10 - 괜찮아요

Bridget

단체 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Okay not great
It was okay. The hotel itself was designed beautifully and the room was great besides no microwave and the air conditioner only went to 72. The staff was standoffish but friendly. The room was not cleaned properly, there was a used razor cap in the drain upon arrival. There also was a cricket in the room. Breakfast was mediocre at best and options were not clear.
2021년 3월에 2박 숙박함

6/10 - 괜찮아요

Matthew C. 님, Green Bay, Wisconsin

Great location
Property was okay, room was okay, location was awesome to the beaches and restaurants, free breakfast was inedible used the free breakfast the first day only, and breakfast staff was rude. Had drinks and food at the tiki bar which was good and wait staff was friendly. Wish front bar would have been open looked nice. Overall the stay was okay.
2021년 3월에 5박 숙박함