숙박 시설 정면 - 저녁/밤
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서발 부티크 올리브 에스테이트 여행 후기

4 out of 5
서발 부티크 올리브 에스테이트
Cango Caves Road, R328, Oudtshoorn, Western Cape

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 16개 이용 후기 중 10개" "
평점 8 - 좋아요. 16개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 16개 이용 후기 중 2개" "
평점 4 - 별로예요. 16개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 16개 이용 후기 중 0개" "

9.4/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Carlo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jacobus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Semy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfeito
Fui bem recebido , o lugar é magnifico , area verde, restaurante, area de lazer , piscina , academia, uma area para leitura olhando as montanhas e bebendo um bom vinho. Unica sugestao poderia melhorar é o cafe da manha !
2020년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Dunkles Zimmer ohne Aussicht!! Kein Mineralwasser im Zimmer
2019년 11월에 1박 숙박함

8/10 - 좋아요

Ashley 님, Vancouver, Canada

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful property and the room was amazing. It felt super safe and we had no complaints with the venue. We did find that the staff weren’t as personable as some of the other places we stayed during our trip, but they were still helpful and polite. The only complaint we had was that we had booked an olive tour the night prior, and we were told it was a 45 minute tour with a tasting. We waited half an hour for the tour and was picked up in a pickup truck and driven around for 25 minutes on the grounds with no tasting. They guy had told us it was his day off, and although polite, we did not feel this tour was as advertised and would not have paid for it if they had told us the tours don’t run on weekends (which seemed to be the case since it was his day off apparently). Felt like they were just trying to make more money by booking it. Also, upon check out, originally the total came to what we owed for the accommodation and our food and drinks while there, I had said I paid for the accommodation online and she instantly changed the total to just our food and drinks. I found this odd she didn’t ask to see proof of payment or said anything about it. Felt almost like maybe just trying to see if I would pay the full amount without questions? Just seemed odd from a behaviour and professional standpoint. This venue is lovely and this should not deter anyone from booking, just some concerns with the professional practices
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

basil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy customers
Excellent stay...good service and comfort with great food offering and access. All round very good quality, friendly hospitality
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

Kristina 님, München

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Empfehlenswert!
Wir haben das Hotel für eine Nacht gebucht und sind absolut zufrieden. Die Zimmer sind sehr modern und neuwertig eingerichtet und absolut sauber. Die Lage des Hotels inmitten einer Olivenplantage ist sehr schön. Auch das Frühstück und Abendessen waren sehr lecker.
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Passt alles
Wunderschöne Anlage, freundliches Personal und Klasse Restaurant.
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

rams1981 님, London

Great location but not as good as hoped
Lovely location and setting. Staff at check in not as good as at dinner. Strange smell in room which was ok size.
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
A bit of a disappointment
We stayed here for 3 nights. The positives. It’s a fabulous spot, wonderful scenery and a good restaurant with lovely views. But - and this is a point many travellers have made before me - the service just isn’t up to it. An indifferent welcome at the front desk when we arrived, difficulty getting any of the staff to serve us drinks as we sat outside (next to the restaurant itself), and unclean public furniture around the property. It all feels a bit unloved. This establishment could be 5 star with a bit more structure and staff training. I hope they get there some day.
2018년 1월에 3박 숙박함

10/10 - 훌륭해요

Pam 님, Atlanta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slice of Heaven
This was a lovely place in all regards
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Goh KB 님, SG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel surrounded by activities
A fantastic hotel to relax. If you are adventurous, there are many activities like bungee, flying fox etc to enjoy. Also, a great honeymoon location.
Electric bed to keep warm
2017년 7월에 1박 숙박함

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Olive Estate near Cango Caves
Location is a bit remote, but the property is located amidst beautiful olive trees. Convenient for visiting Cango Caves. Our only caveat is the extreme slowness of service at dinner, even when the restaurant wasn't full. Need to improve service.

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic views from the back of hotel restaurant/pool areas, our room however was next to the main car park and a minibus parked right out side our room. So no view for us. We did ask for a different room, informed none were available.

10/10 - 훌륭해요

Celest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, food and staff
Beyond our expectations. The photos do not show the beauty and tranquility of this gem boutique hotel. The food alone is worth the drive. Fantastic! Friendly staff, we loved it! Wish we could have stayed 2 Nts.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So much more than it appears from the road
Excellent accommodation, beautiful view, quality rooms and attentive staff. What more can I say? Would definitely come back again but for longer