Deluxe Suite, Kitchen, Courtyard Area | 책상, 노트북 작업 공간, 간이 침대, 무료 WiFi

케이프 파인스 모텔 여행 후기

2 out of 5
케이프 파인스 모텔
47497 Highway 12, Buxton, NC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 271개 이용 후기 중 129개" "
평점 8 - 좋아요. 271개 이용 후기 중 98개" "
평점 6 - 괜찮아요. 271개 이용 후기 중 30개" "
평점 4 - 별로예요. 271개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 271개 이용 후기 중 6개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한 동네 호텔
처음 도착했을때 외관을 보고는 많이 놀랐습니다. 사진으로는 괜찮아보여서 예약했는데 실제 외관은 정말 미국 드라마나 영화에 나올듯한 그냥 길가다있는 모텔 이고, 바로 옆에는 변전소가 있어서 이거 제대로 예약한거 맞나 싶었는데, 막상 방에 들어가보니 방은 조용하고 시설이 괜찮았습니다.

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are looking for a posh place this is not it. It is a good basic place to stay. The room size is great and the room was clean. The bed was comfortable and the shower had good water pressure. We would stay there again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Susan,Thank you for taking your time to give us such a wonderful review. We are so happy to learn you enjoyed your stay with us. We will see you again in future.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bed was okay and everything worked fine. The room was clean as far a hotel rooms go. Would stay again.
답변 제공: Manager 님, 2023년 11월 28일
Hello Steven, Thank you for taking time to rate and review us. We would like to host you again. Hope your travel plans moving south went as okay as possible given the weather was not on your side.

6/10 - 괜찮아요

David

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 20일
Thank you for your ratings. We appreciate your business.

10/10 - 훌륭해요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice motel
Very well maintained motel in convenient location within Buxton. Main negative is the 10:00am checkout time for those on a relax type vacay, and potentially the no continental breakfast option for those used to that when they’re traveling.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Kurt,Thank you for being kind with choice of words. We apologize for the inconvenience of 10 am checkout, it has been in practice with us for past 2 decades. We do not offer breakfast, we hope that you did not find breakfast being advertised anywhere. We hope to see you again in future.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We planned on camping but with the tropical storm hitting we needed to adjust our plans and Cape Pines filled our needs. Checkin was easy and the staff was super nice and friendly. This is an older place but well maintained. The room was very clean and they had hardwood floors which was nice. The only thing is I can a negative was the Air Conditioner. It was a little noisy but other than that we stayed dry and had a clean place to crash.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 12일
Hey Steven,So happy to know you enjoyed your stay with us, perks of being dry and a clean place to crash. We look forward to your next stay with us. Sorry about the noisy air-conditioner:(

2/10 - 너무 별로예요

Erica

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Erica,To begin with your rating has came to us via Expedia 20 days later, sorry about the technology mess up. We are sorry to learn you did not enjoy your stay with us. We wish you would have raised your concern during your stay, nonetheless, our goal to have a happy guest was not accomplished.

10/10 - 훌륭해요

Gina M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great little spot in Buxton!
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Thank you Gina M, we are glad to know you enjoyed your stay with us. Hope to see you again in future.

10/10 - 훌륭해요

John

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Thank you John, it was our pleasure to have you stay with us. Enjoy rest of your USA trip.

10/10 - 훌륭해요

Christa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 22일
Thank you Christa. We are happy to learn you enjoyed your stay with us. We hope to see you again.

8/10 - 좋아요

Charles

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Thank you Charles for your business. We hope to see you in future.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quaint property
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Thank you so very much Diane. You were amazing! Thank you for visiting Hatteras and staying with us.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Thank you Douglas for a return guest. We appreciate you appreciating our efforts!! Can't wait to have you stay with us again!

10/10 - 훌륭해요

Virginia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well maintained motel with the best pool ever. Will highly recommend to friends and family.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Virginia, We were delighted to have you as a guest here at Cape Pines Motel. Thank you for taking you time to rave about us. We kindly appreciate your business, and welcome you again in future.

10/10 - 훌륭해요

CHERYL 님, GREEN BAY

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Thank you very much cheryl. We appreciate your business, hope to host you again in future.

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff extremely pleasant and helpful. Room very clean and bed comfortable. I would recommend this motel.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 24일
Hello Jane, Thank you for your feedback and rating! Our staff appreciates your appreciation. Thank you for you business, we hope to host you again in future.

10/10 - 훌륭해요

Sanchez Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelent property, will definitely come back next time I am in the OBX! Thank you
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Hello Henry, We thank you for your review and kind words. We will be happy to host you next time around.

4/10 - 별로예요

Jon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the room we were given was not what was advertised on line. The beds in the room could not be slept in. Furniture in the room was worn and did not appear to be clean. We asked for a refund and the manager said no. I asked nicely, explained my situation but they wouldn't work with me. Oh well. Beware. We were able to find better rooms up the street for 1/2 the price.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 20일
We are unaware of what pictures you may have seen when you booked the room, however we apologize that you felt misled. Since your room was ready we had checked you in earlier than check in time. While checking in, you were told the room would be upstairs as well. Shortly after checking in, you requested for more blankets, which were provided to you and no other comments or concerns were voiced at that time. Almost 1 1/2 hours later you informed the front desk that, the room was not clean, the room was upstairs (someone in your party could not do stairs), and the beds were uncomfortable. We did offer another room to you at that point that was declined by you. A little while later, unknown of what your final decision was, we called you, you had informed us that you will be holding on to the key and will be using the room as needed. In any event, we apologize that you did not have great experience with us.

10/10 - 훌륭해요

SUSAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable room with friendly and accommodating staff. Good value for money.
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 14일
Hello Susan,Thank you so very much for your kind and appreciative words. Glad to know you enjoyed your stay with us. Hope you enjoyed your way back home. We hope to host you again in future.

8/10 - 좋아요

Tammy

연인과의 여행
좋아요: 직원 및 서비스
The management was friendly. The water would not stay regulated and tasted bad. The room had an odor and was not as nice as the the online pictures.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
We are sorry to know that there was an odor and issues with the water regulation. We are glad you have enjoyed your stay with us over all.

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Thank you for giving us a chance to host you. We are glad to know you enjoyed your stay with us.

10/10 - 훌륭해요

Orlando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great little motel. We had a great time there. A great value at the Outer Banks.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
Orlando, thank you very much for your kind words of appreciation, our staff greatly appreciates it. It makes us very happy to know you had enjoyed your stay with us. We hope to see you in future.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Owner was extremely informative. Very nice large room.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Cynthia, Both of you were a pleasure to stay with us. Thank you for giving us a chance to be your host. We would love to see you again in future.

10/10 - 훌륭해요

Nancy 님, Indianapolis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Owner waited up for us to check in late due to high winds canceling the ferry. She also gave us directions to a grocery since restaurants were closed.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 27일
Nancy, Thank you for giving us the recognition. We were glad to assist you. It was our pleasure to have you as well.

10/10 - 훌륭해요

Andre

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rustic exterior opens up to a nicely appointed interior. Extremely friendly and welcoming check in.
2023년 4월에 3박 숙박함
답변 제공: Manager 님, 2023년 5월 1일
Thank you Andre. We are truly happy to know you enjoyed staying with us. Glad to know staff was welcoming and friendly. We hope to see you in future.

10/10 - 훌륭해요

Katharine T

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Cape Pines Motel was clean and easily accessible. It had everything we needed for our stay. The front desk staff were exceptional. We definitely recommend.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 13일
Katharine, Thank you so much for raving about us. Our guests are exceptional as well. We hope to serve you in future.

10/10 - 훌륭해요

Ed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location
2022년 11월에 3박 숙박함
답변 제공: Manager 님, 2022년 11월 19일
Thank you Ed for appreciating us. We look forward to seeing you in future!

10/10 - 훌륭해요

Timothy

2022년 10월에 1박 숙박함
답변 제공: Management 님, 2022년 11월 2일
Thank you for your great review! We are glad to see that you enjoyed your stay and we hope we will see you again in the future!

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An obviously older motel but in very good condition. All the basics, no frills, good price.
2022년 10월에 2박 숙박함
답변 제공: Management 님, 2022년 10월 28일
Thank you for your review and your feedback. We're glad to see you enjoyed your stay and hope to see you again!

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Ruth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Management 님, 2022년 10월 15일
Thank you so much for your great review! We're glad to see you enjoyed your stay and we hope we will see you again in the future!

6/10 - 괜찮아요

David

2022년 9월에 2박 숙박함

6/10 - 괜찮아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
No room cleaning or new towels. It was never mentioned on the reservation or check in that he had no cleaning crew. I went to the lobby and was given fresh towels upon asking for them. I requested a discount on the room but have not seen a credit yet.
2022년 9월에 2박 숙박함
답변 제공: Management 님, 2022년 9월 24일
Maid Service has been suspended since 2020, at first due to Covid and now due to a shortage of staff. We are sorry to hear that your stay did not meet your expectations, but we appreciate your feedback. Thank you.

8/10 - 좋아요

Irving

좋아요: 숙박 시설 상태 및 시설
2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 9월 10일
Thank you very much. We are glad you enjoyed your stay with us. Hope to see you soon.

6/10 - 괜찮아요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms were clean and the staff was friendly, but the actual rooms are not nearly as nice as the pictures show.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 6일
Thank you for your review and ratings. Thank you for appreciating cleanliness and our staff. We are apologetic in reference to pictures online vs. your actual room. Most guest love and admire décor of our rooms, however we are sorry we did not meet your expectations. We wish you had mentioned your concern during your stay.

8/10 - 좋아요

Orlando

연인과의 여행
좋아요: 직원 및 서비스
If you just wanted a place to sleep than it was good. No thrills. Dated property, BUT clean, safe and quiet.
2022년 8월에 3박 숙박함
답변 제공: Manager 님, 2022년 8월 28일
Thank you very much for your review. We are glad you enjoyed your stay with us. Hope to see you guys soon.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect base for beach fishing.
2022년 7월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 18일
Thank you very much. Glad to know you enjoyed your stay.

10/10 - 훌륭해요

Derek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for quiet beach vacation. Friendly staff
2022년 7월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 17일
Thank you so very much. We appreciate your business as well as being a loyal guest. We will see you soon.

10/10 - 훌륭해요

Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good stay. Quiet. Cozy.. clean and no outside concerns
2022년 6월에 3박 숙박함
답변 제공: Manager 님, 2022년 6월 28일
Thank you for your review. We are happy to know you had a good stay. It feels good to know our guests had a good time with us. We hope to see you in future.

10/10 - 훌륭해요

Duane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 3박 숙박함
답변 제공: Manager 님, 2022년 4월 10일
Thank you for giving us the best rating. We are glad to know you enjoyed your stay with us.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the size of the room. Clean and great locattion.
2022년 3월에 1박 숙박함
답변 제공: Management 님, 2022년 3월 29일
Thank you very much for your review. We are happy to know you enjoyed your stay. Hope to see you in future.

10/10 - 훌륭해요

Taylor 님, Fort Mill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised on how much I enjoyed my stay here. My room was clean and cozy and the hotel staff were also very friendly. I would absolutely stay here again.
2021년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 1월 30일
Thank you for your business and kind review. Looking forward to serve you again in future.

10/10 - 훌륭해요

James

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Up stairs people kept us up more than half the night. Next stay will be in another part of the motel.
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 29일
We are very sorry for the inconvenience upstairs guests caused. We are glad to know otherwise you had a great stay with us. Thank you for your business.

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and quiet. There were two beds. One was fine but the other one was both squeaky and lumpy. We've stayed at Cape Pines before and this was the first time a bed wasn't comfortable.
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 8일
We are sorry to hear about the bed situation. Thank you for your feedback, we will look into it. Glad otherwise you enjoyed your stay with us.

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2021년 10월 18일
Thank you. We are so glad to know you enjoyed your stay with us. See you in future.

10/10 - 훌륭해요

Lynn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very pleasant hotel with friendly service and clean modest rooms. We like that there was no carpet but instead a clean laminate floor. The refrigerator didn’t sound too healthy, but otherwise everything was great.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 16일
Thank you very much for your valuable feedback. We apologize with refrigerator issue you had while your stay. Our maintenance team will look in to it. We are happy to know you enjoyed your stay with us.

10/10 - 훌륭해요

Patrick

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 14일
Thank you so much. We appreciate your business.

10/10 - 훌륭해요

BRYON 님, LACONIA

2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Austin

별로예요: 숙박 시설 상태 및 시설
2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2021년 10월 11일
Thank you. We value your feedback and appreciate your business.

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been coming to Hatteras island for several years. This year was only few days so did hotel instead of house rental. This is BY FAR the cleanest hotel I have ever stayed in. I will definitely go back there.
2021년 10월에 3박 숙박함
답변 제공: Mangager 님, 2021년 10월 11일
Our efforts pay off when our guests enjoy their stay and rave about it. Thank you for letting us know. Our staff appreciates your appreciation. See you in future.