로비

슬립 인(Sleep Inn) 여행 후기

2.5 out of 5
슬립 인(Sleep Inn)
51 Bon Harbor Hls, Owensboro, KY

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 523개 이용 후기 중 191개" "
평점 8 - 좋아요. 523개 이용 후기 중 167개" "
평점 6 - 괜찮아요. 523개 이용 후기 중 66개" "
평점 4 - 별로예요. 523개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 523개 이용 후기 중 51개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Syedah

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I still haven't gotten my $100 back for "incidentals"
2024년 3월에 1박 숙박함
답변 제공: Karly 님, 2024년 3월 27일
Syedah,Thank you for the review. Typically this can take anywhere from 3-7 business days.

6/10 - 괜찮아요

April

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It wasn't far from the contract job i had. Price was ok for the location. There were neighboring guests who went in and out of their rooms multiple times and it seemed like the walls were made of paper. Breakfast started at 7a which kinda sucked because I had to leave early. I returned a couple hours later and I was able to get the breakfast. Biscuits, gravy, sausage, eggs, donuts, yogurt and a waffle maker! I ate well! Lol and the lady making it kept it stocked up and was kind and did a great job. I checked out one day early and they returned one day worth, which i appreciated.
2024년 3월에 2박 숙박함
답변 제공: Karly 님, 2024년 3월 27일
Dear April,Thank you so much for the review. We are glad you enjoyed your stay and we hope to see you back again soon.

2/10 - 너무 별로예요

David

별로예요: 편의 시설/서비스
No heat, no tv , door won’t lock, no room service, place was filthy. Breakfast was ok though.
2024년 3월에 2박 숙박함
답변 제공: Karly 님, 2024년 3월 27일
David,Thank you for sharing your concerns on your recent visit. Please know we are renovating and we hope to see you back again soon!

2/10 - 너무 별로예요

Kayle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Karly 님, 2024년 3월 8일
Dear Kayle,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.

4/10 - 별로예요

Bobby

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bugs
2024년 2월에 1박 숙박함
답변 제공: Karly 님, 2024년 3월 5일
Dear Bobby,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price this hotel is decent. It’s definitely not the cleanest ever but the staff makes up for it all
2024년 2월에 2박 숙박함
답변 제공: Karly 님, 2024년 3월 1일
Dear Matthew,Thank you for leaving a review. We appreciate the feedback.

2/10 - 너무 별로예요

Jeremy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was drained and the hotel was under construction. This was not disclosed at the time of booking. The numbers were taped to the doors. Then the room had holes in the wall and 2 of my daughters got STUCK in the shower because the door got stuck. I had to go in there and get each one out. The carpet was dirty, the tv didn’t work, and the chalk around the shower was molded. Literally the worst hotel I have ever stayed in.
2024년 2월에 1박 숙박함
답변 제공: Karly 님, 2024년 2월 20일
Dear Jeremy,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it had a store across the road and a good breakfast. plenty of parking
2024년 2월에 5박 숙박함
답변 제공: Karly 님, 2024년 2월 14일
Dear Ronald,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - 훌륭해요

Kymberlee

2024년 1월에 1박 숙박함
답변 제공: Karly 님, 2024년 2월 9일
Dear Kymberlee,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

4/10 - 별로예요

Derek

연인과의 여행
별로예요: 편의 시설/서비스
Shower door would not close. Carpet ripped and stained. Had not been vacuumed. Microwaved looked like it may have been the first one invented. But, the bed was clean and clean and comfy.
2024년 1월에 2박 숙박함
답변 제공: Karly 님, 2024년 1월 17일
Derek,Thank you for sharing your feedback regarding your recent stay with us. We hope to see you back soon!

6/10 - 괜찮아요

Julia

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very nice and helpful, but the two rooms that we were in weren’t very clean, I know that they are remodeling but the dust in the second room that I was in literally made me physically sick, the bathroom had hair in the shower and on the floor, all furniture was filled with dust, the housekeeper are not very good at their job as far as I could see, but as I said the front desk staff were very friendly and tried their best to accommodate
2023년 12월에 2박 숙박함
답변 제공: Karly 님, 2024년 1월 12일
Julia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Brandon

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was extremely friendly and helpful. Room was clean loved the shower.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 2일
Brandon,Thank you so much for the review, we are so glad you enjoyed your stay!

2/10 - 너무 별로예요

cory

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 15일
Thank you, Cory

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good property, good service
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 8일
Terry,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

8/10 - 좋아요

Terry

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant experience
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 1일
Terry,Thank you so much for the feedback. Please let us know what we can improve on to earn a 5/5 rating on your next stay with us!

6/10 - 괜찮아요

Daniel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room was okay and clean but shower door wouldn’t close and assume that it was known by owners already since they had duct tape on the shower door. Had to have husband put garbage can outside of the door while showering to hold it closed so don’t know how someone would do if they were staying here alone. They definitely need to fix the shower doors though. And the door to get into the toilet/shower area was a sliding one that was stuck in the wall and unable to close.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 1일
Dear Daniel,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.

10/10 - 훌륭해요

tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 1일
Tanya,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - 훌륭해요

Jessica

2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 1일
Jessica,Thank you for the 5/5 review. We hope to see you again!

8/10 - 좋아요

Christopher

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 1일
Thank you for the review, Christopher.

4/10 - 별로예요

Viviam

2023년 8월에 3박 숙박함
답변 제공: Management 님, 2023년 12월 1일
Viviam,Thank you for the review.

6/10 - 괜찮아요

Tamia

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wont stay again smells like smoke a0nd it waps very dirty
2023년 9월에 2박 숙박함

8/10 - 좋아요

Mischelle

좋아요: 직원 및 서비스
Noisy, there was a ball tourney in Owensboro this weekend. No one cleaned my room AGAIN , had to go get shampoo from the desk
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Dear Mischelle,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.

2/10 - 너무 별로예요

Sergio

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty. Walked into room and immediately booked a new hotel.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Dear Sergio,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.

4/10 - 별로예요

Rahim

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator was out of order for starters. Secondly, the room still had shaving hairs from a previous guest in the sink. On top of that, there was ashes on the floor and chair in the room as well as a hole in the sheet from what looked like a burn. There was also confusion in the checkout time. Online it said noon, the Sleep Inn staff said their checkout is always 11am. They were kind of rude in passing that message along as well which my girlfriend and I did not appreciate.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Dear Rahim,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again.

2/10 - 너무 별로예요

Candace

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 편의 시설/서비스
I had a great stay!
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Dear Tanya,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

6/10 - 괜찮아요

Matthew

2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 1일
Thank you, Matthew.

10/10 - 훌륭해요

Matthew

연인과의 여행
Super friendly staff. The check in process is always so easy. Overall the property is decent for the price.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Matthew,Thank you so much for the review. We hope to see you back soon!

10/10 - 훌륭해요

rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are really great hosts
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Thank you, Rebecca.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DONT STAY HERE
Do not stay here!! This hotel is very run down. They had a water leak problem somewhere so our room smelled like mildew. They have fans in the hallway to try to help with the issue. Beds were very uncomfortable and we woke up in the morning with cockroaches in our room!
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Dear John,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again.

6/10 - 괜찮아요

Janee

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They need to do so some very much needed updating. The door to my room looked as if it had been kicked in. The bathroom had mold growing on it. I even seen a roach in the hallway. The room needed to touched up. It had water leaks on the ceiling. And when I told the front desk about it, she acted as if she didn’t care.
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Dear Janee,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.

6/10 - 괜찮아요

Joseph

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs some paint
Needs some paint. Windows repaired. Just very worn. Even had broken fire alarms
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Joseph,Thank you for the feedback.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was great and staff welcoming
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Robert,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - 훌륭해요

keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Mischelle

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly disappointed in stay this time... Room smelled, was hot, handles broken, toilet rocked noisy and was told I could not take my breakfast to my room. Seriously???
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Management 님, 2023년 8월 18일
Jose,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

2/10 - 너무 별로예요

Hannah

가족 여행
별로예요: 편의 시설/서비스
Room was dirty and not cleaned
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 18일
Hannah,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.

10/10 - 훌륭해요

Lloyd

연인과의 여행
Shop worn and dated.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Thank you for the feedback, Lloyd.

4/10 - 별로예요

Stacy

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was friendly. We had to get smoking room and we’re not smokers, the room smelt like a cigarette and the walls, curtains, microwave and mini fridge were all yellow tinged, the carpet felt sticky and gross, several of the lights didn’t work. Bed sheets had stains on them, holes in covers and yellow stains on them. Worst stay I’ve ever had. Will not stay there again.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Stacy,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again

8/10 - 좋아요

verna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Carpet needs to be replaced with wood type flooring. It is really dirty.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Verna,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again

6/10 - 괜찮아요

Ryan

좋아요: 직원 및 서비스
Walls are thin, doors too you could hear conversations in the halls. Not terribly dirty but I wouldnt go bare foot or let a little one crawl around. It was ok for two nights but it was just me. Wife wouldnt have approved.
답변 제공: Management 님, 2023년 7월 28일
Ryan,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.

10/10 - 훌륭해요

Donna

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 18일
Donna,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스
We were allowed to check in early without any issue. breakfast was a little disappointing because the coffee maker was not working.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 20일
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
2023년 7월에 5박 숙박함
답변 제공: Management 님, 2023년 7월 20일
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

6/10 - 괜찮아요

Ashley

출장 여행
좋아요: 직원 및 서비스
READ THE REVIEWS. I did, & they were right. No towels upon arrival & after working a 16 hour shift I was not happy. Key card wouldn’t work when I got there. Someone said the deposit took forever to be refunded to their card so I used cash. Ice machine literally gave me one cup of ice. It APPEARS nice, the room are nice. But they need to update everything else as well.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 20일
Ashley,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.

10/10 - 훌륭해요

Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 13일
Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Christy

연인과의 여행
별로예요: 청결 상태
Unfortunately at check in they said i had to pay 100.00 deposit,and she eve. Said she would take cash, all of this should have been through EXPEDIA already. The room had 1 was cloth and two towels,in a 4 person room? Not the cleanest, not the most up dated. Broke part in room when we checked in.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 13일
Christy,Thank you for your feedback

10/10 - 훌륭해요

Michael

2023년 4월에 3박 숙박함
답변 제공: Management 님, 2023년 7월 13일
Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lousy deal
Rooms were dirty and we booked a room for 2 nights but they only had a room for 1 night
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 27일
David,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon!

4/10 - 별로예요

francisca

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Breakfast was good.
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 27일
Thank you for the review. We are glad you could enjoy a good breakfast in the morning. We hope to see you again soon.