4/10 - 별로예요
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가족 여행
2020년 10월 2일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing Experience
The hotel did not meet expectations or the description online and we had a very disappointing stay. The private bathroom was outside the room across from the stairway with no key given, so anyone could use it even though it was to be private for you. If I knew the private bathroom was not ensuite, I would not have booked this hotel. The bathtub has a hand-held shower spray but water was either scalding hot or cold-difficult to mix to get warm water. Except for the four-poster bed, nothing else was up to standard for a 5 star rated hotel. Sofa behind the bed faced the wall with no coffee table. Kettle and cups on the window sill (no toaster per description), TV screen small as a laptop screen on the other window sill. No paper tissues provided. Internet not so strong. Owner not receptive to feedback and did not indicate that online description would be corrected. This is not even on par with a 3 star hotel.
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2020년 9월에 1박 숙박함