고급 세면용품, 헤어드라이어, 목욕가운, 타월
예약 가능 여부 확인

크레이지 베어 호텔-스타드 헴턴 여행 후기

5 out of 5
크레이지 베어 호텔-스타드 헴턴
Bear Lane, Stadhampton, Oxfordshire, Oxford, England

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 97개 이용 후기 중 30개" "
평점 8 - 좋아요. 97개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 97개 이용 후기 중 21개" "
평점 4 - 별로예요. 97개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 97개 이용 후기 중 11개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

2/10 - 너무 별로예요

carrie

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated. No whwre near what it was before. Room was old dated and filthy. Food option was very very very poor and the staff struggled to keep up with drinks. So upset with our experience. we were so looking forward to it and a special occasion ruined
2024년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 12월에 2박 숙박함

6/10 - 괜찮아요

Harry

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Bodged Decor and in need of repair.
Always wanted to experience this hotel. Reviews are fantastic and it looks amazing! However... on closer inspection the decor is haphazardly applied and isn’t as practical as you might think. Although it’s a very ‘Jazzy’ boutique hotel some of the design choices cause issues. The room we stayed in was also I need of a repairs. If they didn’t charge previous guests for damage then that’s on them and still needs to be repaired. If they DID charge previous guests then why haven’t the repairs been carried out? It’s an experience but we wouldn’t return. Great to take photos and say you’ve stayed but not worth the money in our opinion.
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 1박 숙박함

6/10 - 괜찮아요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Poor room
The hotel facilities were lovely. The room was dull, unable to walk around due to low ceilings and no windows. The stairs inside the actually room were dangerous and to steep. Was never asked if my mobility or if I was fit and well when booking this room.....very poor and a ridiculous room for anyone. Not even able to carry belongings up safely!! If I wasn’t in a wedding party I would have wanted to be moved cause unacceptable.
Strep stairs
Unable to move about in room
2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

vincent

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lead away from the hotel to a house down a road while trying to carry a glass of bubbles... Shown the front of the vote as we walked past it felt like a kick in the stomach... We were lead to our suite lead
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 1박 숙박함

10/10 - 훌륭해요

Carole 님, Gloucester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose this hotel as a special treat. We wanted quirky and that is just what we got. All staff were professional, helpful and welcoming. It truly was a treat.
2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

Nigel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst room possible , Also very Dangerous should have health and Safety inspection Dangerous Stairs, Low beams as you get out of Bed , Have to bend low to get in shower Really Dark Don’t Stay at this hotel
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Amanda

2020년 9월에 2박 숙박함

8/10 - 좋아요

Leanne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

8/10 - 좋아요

AMP 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stunning venue. Quirky rooms. A little TLC wouldn’t go amiss in the classic bedroom though. Fantastic cocktails. Delicious food. Very polite staff. Will return. Tip - if you’re staying in room 306 the fan outside the room does turn off at the end of the dinner service. Don’t be afraid to ask!
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Jon 님, Kent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 8월에 2박 숙박함

6/10 - 괜찮아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 8월에 1박 숙박함

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

2/10 - 너무 별로예요

Fran 님, UK

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was in a poor state; glass table cracked, carpet and wallpaper lifting. Restaurant staff were rude, unfriendly and unwelcoming.
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Crazy Bear is a hotel that uniquely different. Bohemian style rooms some with cooper baths next to the bed. Great for couples 😉
2020년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place gives a lot of expectation but does not deliver. The room was poorly laid out and in definite need of refurbishment with 2x iron marks on the carpet, shower curtain smelt mouldy and the staircase needed repainting. I understand the idea of opulence but the lighting is too low and felt depressing after a while. The service and food were also not that great. Not a place I would ever return to and left feeling very disappointed.
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pony
Terrible experience, it was our 10 year anniversary so I specifically booked the suite with the free standing bath as shown in the pic and suite as my partner has always wanted to go to make it special. Rather than that we ended up having to follow a staff member 5 minutes down the road to another place in the middle of nowhere on our own, and of course no bath as I payed for. I asked the lady who showed me the room why we have no bath and she said that no rooms in here have a bath but you have a lovely shower 🙄. If I wanted a shower I would have asked for one. It completely ruined our experience as I didn’t book and “garden house suite” which is different from a “suite” on hotels.com. The whole point of going to the crazy bear is to be within the hotel and experience it. We experienced staying in a beautiful shed with nice rooms, I could have done that at home, especially when you pay that silly amount of money you expect to get what you pay for. Once we were leaving the next day I told the staff that I was not happy. At first they said I didn’t have that room because there was a wedding, then it was hotels.com fault for false advertising, who knows...but either way I will be getting this resolved immediately. Anyone who wants to stay here make sure you ring them first and find out what you’re getting, hopefully it won’t be 400 pounds worth of disappointment like mine was.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel with beautiful decor and grounds. Staff can’t do enough for you.
2019년 12월에 1박 숙박함
답변 제공: Daniela 님, 2019년 12월 17일
Good morning, Thank you for staying with us. We work hard to make our guests happy and we do appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
December 19
Lovely place. Our room was a bit too warm with no control. Breakfast was a bit slow
2019년 12월에 1박 숙박함
답변 제공: Daniela 님, 2019년 12월 13일
Good morning, Thank you for staying with us. We work hard to make our guests happy and we do appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole place is unique!! It’s a great themed place!! The staff a total credit to the place.
2019년 12월에 1박 숙박함
답변 제공: Daniela 님, 2019년 12월 12일
Good afternoon, Thank you for staying with us. We work hard to make our guests happy and we appreciate your feedback!

8/10 - 좋아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Certainly a different experience
Lovely suite. Was part of a house that was up the road from the main pub building but they had a driver on hand to transport you when needed. Food was great too, although the service in the restaurant left a little to be desired based on the price. Whilst I don't think (!) we're a demanding couple, having to ask for everything (like water, additional drinks etc) when paying those prices isn't great. That said wouldn't put me off but just could be better, maybe it is better in the Thai restaurant. Overall a different experience and we had a good time.
2019년 11월에 1박 숙박함
답변 제공: Daniela 님, 2019년 11월 27일
Good morning, Thank you for staying with us. We work hard to make our guests happy and we do appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
Loved decor - service was fantastic as was food. Went out of their way to help us and so polite
2019년 10월에 1박 숙박함
답변 제공: Daniela 님, 2019년 10월 30일
Good morning, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Crazy Bear is a surreal hotel aimed at the delivery of a camp experience. Even the receptionist was unsure which metal fabricated door would lead into our bathroom.
2019년 10월에 1박 숙박함
답변 제공: Daniela 님, 2019년 10월 26일
Good morning, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliantly wacky. Real experience
Brilliantly wacky and wonderful. From the red bus and champagne welcome to the roof filling bath, I thoroughly enjoyed my stay. The food was absolutely delicious too at the English restaurant.
2019년 9월에 1박 숙박함
답변 제공: Daniela 님, 2019년 9월 22일
Good afternoon, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Daniela 님, 2019년 9월 6일
Good morning, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - 괜찮아요

Chris

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Dated and needs a refresh!
Lovely welcome in the old boss by the amazing receptionist. Taken for a guided tour before being shown to our room, which turned out to be out own cottage. That's where the disappointment began - no roll top bath, dated decor which was just a lot of velour fabric stuck to all the walls, 80's furniture, no fridge, no tea/coffee making facilities, no iron. Dinner was beautiful but service was bumpy - I had a plastic bag in my food, another guest waited 30 mins for wine and then their food came after 3 tables who ordered after them. We found it funny and chatted between ourselves but for a pricey meal in a small restaurant people management should have been all over this. Bed was very comfy so had a good sleep!
2019년 6월에 1박 숙박함
답변 제공: Daniela 님, 2019년 8월 5일
Good morning, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback which will be passed onto our management team.

6/10 - 괜찮아요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Disappointed
Service prior to and during the stay was great and the team worked hard to get a room available early for us to get into as we were going to a wedding in the village. I just felt disappointed with the room given the Bears reputation. Stayed in #14 in the main hotel. It was tiny! The hotel had kindly put a mobile AC unit in there which was appreciated but was so noisy, the pipe from it had to dangle out of the window and was kicking heat right onto one side of the bed. You couldnt walk around it to get in and out of bed so it wasn't a peaceful sleep. The room decor I appreciate is trying to be unique but I just felt it looked dated. Only 2 downlights in the main room even turned up bright weren't enough to see to get ready. I had no chance doing make up in the black bathroom. The mirrors in the room and bathroom you can see have been broken and 'fixed' poorly. Worst for me was the steps. Lighting in the stairwell, whilst atmospheric, is poor to say the least to deliniate between carpeted floor and steps. I fell down a step and spilt the complimentary champers all down my wedding outfit and fell up a step into the room. Nightmare. Breakfast was ok. Nice selection but would like to have seen some method of keeping the flies off the food laid out. I lost my appetite shortly after sitting down looking at buzzy friends tucking into their brekkie :(. Overall, intreaguing space. Service polite. Wouldn't stay again for the money.
2019년 6월에 1박 숙박함
답변 제공: Daniela 님, 2019년 8월 5일
Good morning, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback which has been passed onto our management team.

4/10 - 별로예요

Ryan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Daniela 님, 2019년 8월 5일
Good morning, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely quirky hotel with great food and friendly staff. Teas and coffees come as a surcharge from the bar but bottled water provided.
2019년 5월에 1박 숙박함
답변 제공: Daniela 님, 2019년 6월 17일
Good afternoon, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Daniela 님, 2019년 6월 17일
Good afternoon, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Reminded me of Thailand which was nice, food was amazing and bed very comfy. Room not practical with on 1 plug socket and a few other little things
2019년 4월에 1박 숙박함
답변 제공: Daniela 님, 2019년 6월 17일
Good afternoon, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback which will be addressed to the relevant departments.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crazy and funky bear
The décor and ambience of this hotel is of course the feature of this hotel and did not disappoint, We stayed in a suite with brass bath at the foot of the bed and amazing décor generally. Food was good and the service especially at breakfast was excellent. Lots of quaint villages in the surrounding area.
2019년 3월에 1박 숙박함
답변 제공: Daniela 님, 2019년 4월 23일
Good afternoon, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a couples retreat
The Crazy Bear is amazing, really different and very cool, perfect for a romantic retreat. Room was weird but in a really cool way and the staff were all both really helpful and really friendly. its a place of pure escape!
2019년 3월에 1박 숙박함
답변 제공: Daniela 님, 2019년 4월 23일
Good afternoon, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 - 좋아요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Daniela 님, 2019년 3월 6일
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Rooms not worth the price tag,extra charged on food
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a very quirky hotel, but very cool Music playing in restaurant and you check into a bus. I will return with partner to experience the hotel fully
2018년 12월에 1박 숙박함

4/10 - 별로예요

Keith 님, Dapple Heath, Staffs.

좋아요: 숙박 시설 상태 및 시설
I'm so sorry to say that this is as close to a 5 star hotel as the travel lodges are. It's nice.............and that is it. If the room that we had was a superior room.........then check your accommodation out fully before you accept them. We had the Thai food as our choice for the evening and the quality was very good indeed.........the restaurant and the seating arrangements are a huge let down to the whole evening. the floor is springy and as waiters walk past it was like sitting on a space hopper. I have been calling at different hotels now for over 30 years and this one has been my biggest disappointment. Would I recommend this place and would I go again............a resounding no to both. But you must call for your own disappointment.
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

Hannah 님, Chelmsford

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would not recommend Crazy Bear Stadhampton to anyone. We arrived for my partners birthday surprise to be taken on a walk down a lane away from the site of the hotel to our 'room'. When we were shown inside we were actually inside a 'cottage' looking building with no heating inside, black velvet walls everywhere, 2 rooms. Standard metal bed in main room. No freestanding bath. We returned to reception to advise we had booked a superior room. They informed us this is the superior cottage and no other rooms were available. The manager of reception also decided to lie and said she had called in advance to say we were going to be placed in the cottage. Unfortunately she left a voicemail which said the complete opposite which I was able to play to the general manager who came to deal with the complaint. After having to point out that no where on the booking is there any mention of disabled access (there's a flight of stairs) and that we booked a ROOM not a cottage with a freestanding bath promised etc and arrived to a shower over a bath with other peoples hair in and the taps falling off. There are no tea and coffee facilities and the legs were falling off the sofas downstairs. Also iron stains on the carpet. it took the receptipnist reducing me to tears for a resolution to be offered and I believe we would not have received an offer of a refund if we didnt fight our corner. I wouldnt recommend this hotel to anyone it is a complete sham and waste of money
2018년 10월에 1박 숙박함

8/10 - 좋아요

SUSAN

좋아요: 청결 상태, 직원 및 서비스
Room much smaller than it looked on website.
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Loved the rooms, food was excellent and the staff were great! Only 1 negative was that the mirror wasn’t near any plug socket, so drying your hair etc wasn’t great! Other than that was fantastic
2018년 10월에 1박 숙박함

8/10 - 좋아요

Audrey 님, Essex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel with a difference
The rooms are quirky but really lovely. The staff were very friendly and welcoming. The only downside was the temperature in our room wasn't how I like it. I'm always cold and our thermostat didn't appear to work. We called the hotel staff who came straight away but didn't appear to fix it. Don't let this put you off as it may have just been me. I would definitely recommend this hotel if you want something out of the ordinary and different. Reception is in a bus.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

asha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AMAZING! What an experience. Loved it!
2018년 9월에 1박 숙박함

8/10 - 좋아요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 6월에 1박 숙박함

8/10 - 좋아요

Laura

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very expensive
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
Room wasn't as shown in Photos. Tired old room with very little space. Nothing as like advertised
2018년 5월에 1박 숙박함