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예약 가능 여부 확인

더 웨스트우드 호텔 여행 후기

3 out of 5
더 웨스트우드 호텔
Hinksey, Hill Top, Near Boars Hill, Oxford, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 180개 이용 후기 중 50개" "
평점 8 - 좋아요. 180개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 180개 이용 후기 중 38개" "
평점 4 - 별로예요. 180개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 180개 이용 후기 중 5개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 불편
최저가 제안은 선택하지 않는게 좋을 듯

6/10 - 괜찮아요

James

가족 여행
좋아요: 직원 및 서비스
Disappointed
The staff were amazing, very helpful, the food was good. The hotel just seemed very dated. There was a damp smell in one of the corridors on our way to our room which got to us a bit.
2019년 11월에 2박 숙박함

6/10 - 괜찮아요

Sian

가족 여행
별로예요: 숙박 시설 상태 및 시설
Family room stay - disappointing
Family room was comfy but the condition of the beds and the bathroom were tired. Toilet roll holder missing and broken off the wall . The King size bed frame was chipped and one of the single beds was unstable . The shower was old fashioned and some hairs in the plug hole . We were going to have breakfast but didnMt because it was £6.50 for the continental which was bas silly a bowl of apples oranges and bananas and some cereal in small Kellogs boxes and a few butter croissant and the usual toast and marmalade . For £10.50 you could have the same buffet and a cooked breakfast . It wasn’t good value for money and the quality of the breakfast was poor so wouldn’t bother . For a one night Stopover it is ok. But again still pricey For the quality of the room . Premier Inn is better value and quality in comparison .
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Becky C.

좋아요: 청결 상태
Oxford
Friendly and helpful staff. Very nice and spacious room with comfortable bed. A great buy for anyone visiting Oxford.
2019년 9월에 1박 숙박함

4/10 - 별로예요

Helen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very run down, cold as the central heating didn’t appear to be working. We paid 6.50 for the continental which was of very poor quality and was very limited, I did complain and they reduced the price. The bar and hotel closed at 10pm which was most odd on a Saturday evening...
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Paul 님, Portsmouth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a lovely country hotel, it was very clean and very well run........, I would recommend the full English breakfast......., very friendly and helpful staff.
2019년 9월에 1박 숙박함
답변 제공: cl 님, 2019년 10월 2일
Dear Paul, We are delighted to hear that you enjoyed your stay! We hope that you will stay with us again the next time you are in Oxford! Kind regards, The Westwood Country Hotel

4/10 - 별로예요

alison

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

8/10 - 좋아요

Dale

2019년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Accomodatie was oud en slecht onderhouden. Ontbijt werd geserveerd in een oude grote zaal, terwijl deze makkelijk geserveerd kon worden in de bar, wat n veel gezelligere en geschiktere ruimte was. Afstand tot centrum stad is veel groter dan wordt vermeld.
2019년 9월에 2박 숙박함

8/10 - 좋아요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Lee 님, 2019년 9월 22일
Thank you for staying at our Hotel. Kind regards, The WW Hotel

10/10 - 훌륭해요

cécile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
enjoy
Tres bon accueil et excellente situation
2019년 7월에 1박 숙박함
답변 제공: klara 님, 2019년 9월 10일
Nous vous remercions de vos commentaires. Meilleures salutations, The WW Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy and clean
Not far from city center. Cosy and nice garden. Small but clean room
2019년 8월에 1박 숙박함
답변 제공: klar 님, 2019년 9월 10일
Dear Guest, Thank you for your kind review. Kind regards, The WW Hotel

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: peter 님, 2019년 9월 12일
Thank you for staying with us. Kind regards, The WW Hotel

8/10 - 좋아요

Jitsaman Chatchavalwong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy and not far from city
Not far from city center. Cosy with beautiful garden and friendly staffs. Room is small but clean.
2019년 8월에 1박 숙박함
답변 제공: pete 님, 2019년 9월 12일
Dea Jitsaman, Thank you for staying at our hotel and for your time to write a feedback. Kind regards, The WW Hotel

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Bigmk 님, LA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely facility, room was nicely decorated, linens excellent and the staff was very accommodating
2019년 7월에 1박 숙박함

8/10 - 좋아요

Jolie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant Place with good food and service
The Westwood Inn is on the outskirts of Oxford. The Inn and gardens were very lovely and the dinner menu selections were very appealing and quite tasty. The check in staff and restaurant staff were extremely accommodating and friendly. Unfortunately the place feels a bit worn and could use a nice sprucing up. It was also on a busy road which did quiet down each night. If you are driving to Oxford and need a place with ample parking and good food The Westwood clearly fits the bill.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

sheryce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you
Great service
2019년 6월에 1박 숙박함
답변 제공: Klara 님, 2019년 7월 2일
We are delighted to hear that you enjoyed your stay! We hope that you will stay with us the next time you are in Oxford! Thank you. Kind regards, The Westwood Hotel

10/10 - 훌륭해요

Aditi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful property
Lovely property! Away from the hustle & bustle of the city (& London). Our room was spacious and well lit. Having tea on the balcony on a sunny summer morning was a great holiday perk. Everyone of the staff was helpful and friendly. Appreciated their help in booking cabs to get us to & fro from the city.
2019년 6월에 2박 숙박함
답변 제공: Klara 님, 2019년 6월 29일
Dear Aditi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The WW Hotel

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
In need of some updates
My bed was quite old and not so comfortable. The paint of the walls was dirty and the carpet was also old. It need some improvement.
2019년 6월에 1박 숙박함
답변 제공: klara 님, 2019년 7월 2일
Dear Guest, Thank you for your stay with us and for sharing your experience with other travellers. We are sorry to read you didn't like the bed and that there were some issues with the room as well. Please rest assured we have addressed this with the team to ensure we improve on this. Kind regards, Clara Assistant general manager

8/10 - 좋아요

Mrs K N

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel near Redbridge Park + Ride, which made getting into Oxford easy. Lovely 4-poster bed but shame we could not get onto the balcony. Good food. Good staff, very helpful.
2019년 6월에 2박 숙박함
답변 제공: Klara 님, 2019년 6월 11일
Dear Mrs Baker, Thank you very much for your review, we will attend to the problem you have highlighted (access to balcony). Hope to see you again in the future. Kind regards, The Westwood Country Hotel

6/10 - 괜찮아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

6/10 - 괜찮아요

Alex

좋아요: 청결 상태, 직원 및 서비스
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Klara 님, 2019년 4월 16일
Dear Guest! Greetings from The Westwood Hotel Oxford! Thank you for your feedback regarding your recent stay with us. We look forward to welcoming you again soon. Best wishes, The Westwood Hotel

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No internet. Old building
2019년 4월에 1박 숙박함
답변 제공: Klara 님, 2019년 4월 16일
Dear Guest, Thank you for taking the time to write a review. We’re sorry your experience didn’t match your expectations. Please know that your situation was an exception. Due to unforeseen circumstances at the time, we did not have internet on the day when you were here. We are sorry for any inconvenience caused by this issue. We do hope to see you again in the future. Kind regards, The Westwood Hotel

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Let’s focus on the pros first - the hotel was easy to find, it was well sign posted and it's appearance on the outside was nice. There was also sufficient car parking. The welcome at reception was adequate and the check-in process reasonably fast. Now the negatives... 1) The car park was extremely poorly lit at night with no lights except at ground level on one side – quite dangerous if walking out to get something from the car! 2) The hotel seemed to be operated by youngsters with no management direction visible and so small items like obtaining a printed receipt for bar drinks or turning the heating on became an impossible task. 3) The whole hotel was fundamentally freezing cold in all of the public areas. I spent an evening in the bar/restaurant with a colleague and endured freezing temperatures. I complained several times as did other guests who sat there wrapped up in coats and scarves. 4) The corridors and hotel room had an unusual smell – I can’t say what it was but it didn’t smell quite right. 5) After dinner I returned to my room where I found a constant never ending noise that sounded like a bathroom fan vibrating despite my bathroom light not being turned on. I went back to reception to explain and ask for help, where the receptionist seemingly didn’t believe me and sent me back to my room to wait for the sound to stop. At the end of #5 I decided that it was not going to stay the night. I packed my bag, paid and departed; and shall not be returning!
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location is great in the outskirts of Oxford and in the middle of a forest. A park and ride for Oxford is just a couple of minutes drive from the hotel. Clean and quiet very charming oldish building.
2019년 4월에 1박 숙박함
답변 제공: Klara 님, 2019년 4월 4일
Thank you so much for your review, Francisco. We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again in the future! Kind regards, The Westwood Hotel team

6/10 - 괜찮아요

실제 이용하신 고객

2019년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was disappointing to note that Expedia had made the Hotel "available" one week too early, which meant that the hotel was not expecting visitors until 4th March, despite booking to stay 27th Feb. However, the staff did exceptionally well to accommodate the guests.
2019년 2월에 1박 숙박함
답변 제공: Klara 님, 2019년 3월 12일
Thank you for taking the time to write your review. Yes, it happened as you have described, so thank you for your understanding. I will be sure to send your comment on to the team who will be so delighted to have received your comment. After all, we hope that you have enjoyed your stay and we will be happy to see you again in case you decide to come back. Kind regards, The Westwood Hotel Management

4/10 - 별로예요

Nicholas

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Below average
The room was small and the bathroom wasn’t as clean as I would have expected. When I arrived the radiator had been left on full so the room was unbearably warm. The shower took too long to warm up and the water had a smell. On second night I arrived back at hotel at 5pm & went down to bar for food at 7.50 to be told they were not serving food as hosting a private function. I had to find food in a nearby Tesco express. The staff were not welcoming or friendly and when checking out at 7am there was no one on duty. I rang the extension number left and the manager was still in bed which was an inconvenience as needed a VAT receipt printed as was staying away on business trip
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved it! Felt just out of a movie! Picturesque and beautiful.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 11월에 2박 숙박함

6/10 - 괜찮아요

Raymond

좋아요: 청결 상태, 객실의 편안함
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

chef 님, glasgow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great little find, only stayed overnight but all the staff are super helpful. Beautiful little location, quiet despite being close to the main road. Didn't have breakfast but dinner in the restaurant and service in the bar was jolly and very pleasant. A credit to all the team for sure. Wouldn't hesitate to recommend staying here again for sure.
2018년 11월에 1박 숙박함

4/10 - 별로예요

Tim

별로예요: 객실의 편안함
No Food. No Heating
What was otherwise a good hotel was let down by the level of service. At 8.30 I was told the kitchen stopped 15 minutes ago and there where no local alternatives, had to get a take away from Just Eat. Room was cold and heating not working, inadequate electric heater brought up but took till about 2am to get the room to an adequate but not warm temperature. Won't be booking in here again.
2018년 10월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함

4/10 - 별로예요

Wayne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom was not clean had to clean shower area myself couldn't be bothered to get them to do it
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

Ged

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
Friendly staff ... good location
2018년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
central gelegen
sehr nettes kleines Hotel. Sehr freundliches Personal und hat echt sehr netten Charm
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Hanadi

Less than average
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, not well suited for the late traveller
Hotel great, clean and neat had to mark down service as restaurant closed at 8pm and not a 24hr desk as published. Though the team did check me in very quick after they were called and were very friendly.
2018년 8월에 1박 숙박함

4/10 - 별로예요

F 님, London

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The westwood hotel
Old and tired. Over prices. Very hot and having a fan. Worth £60.00 per night not £115.00
2018년 8월에 1박 숙박함

8/10 - 좋아요

paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

8/10 - 좋아요

Jose Francisco Malucelli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super recomendo
Um hotel bem gostoso para um descanso no meio da agitação da viagem. Bucólico. Tranquilo. Não muito longe da cidade.
2018년 7월에 1박 숙박함