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빌라 드 시에라 비스타 여행 후기

3 out of 5
빌라 드 시에라 비스타
69 Abanico Road, Puerto Princesa, Palawan

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 14개 이용 후기 중 5개" "
평점 8 - 좋아요. 14개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 14개 이용 후기 중 1개" "
평점 4 - 별로예요. 14개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 14개 이용 후기 중 0개" "

8.6/10

청결 상태

7.6/10

직원 및 서비스

4.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Maria

2024년 1월에 4박 숙박함
답변 제공: The Hotel Management 님, 2024년 1월 9일
Thank you for staying in our Hotel and we appreciated your reviews.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful, clean little hotel . Bargain for $30.00. It’s just unfortunate that phone line in the room wasn’t fixed . Owner should look into it as it’s annoying to walk up and down the stairs everytime you need something. Staff are very , very accommodating.
2019년 12월에 1박 숙박함
답변 제공: Rosario 님, 2020년 1월 16일
Sorry to hear this, but we appreciate your review. Very unfortunate that it was during your stay that the cable line was broken. Upon knowing we have it fixed already. We (with the staff) are very happy that you appreciate our service to you. Thank you for staying with us! and hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함
답변 제공: Rosario 님, 2020년 1월 16일
We appreciate your review Thank you for staying with us!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are Friendly but poor service. Sink not working will we gave to carry heavy lauggage coz no elevator. No restaurant near. House keeping not good we gave to ask all the time our towel toilet paper. Not happy.
2019년 12월에 2박 숙박함
답변 제공: Chato 님, 2020년 1월 2일
We are sorry that you feel that, upon asking our staff what had happened, they reported that you haven't told us that you were asking for a make-up-room before you left for your tour, and in case you forgot to tell, we have a door-sign card that you can put inside the door knob for us to know that you wanted a make-up-room. basic needs such as towel and toilet paper is readily available at the Front Office Our staff is doing everything they can to make every guest's stay comfortable. Meantime, please say regards to your father. your dad is already a friend of the staff, they even had pictures with them. Again, we are sorry that you feel unhappy. Best Regards,

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No good service
We booked a room for four nights. However, there is no refund. Write a letter and talk to the customer service staff. No reply was given. I also want to change the evaluation. The experience is very poor. I hope the customer service can refund my room fee. I didn't use it at all
2019년 10월에 4박 숙박함
답변 제공: Chato 님, 2019년 11월 23일
Sir, you booked for four nights and we reserved it for you....it is not our fault that you did not show up in our hotel. The room was reserved to you and i assumed that you read the policy before making your booking. if you mistakenly made your booking with us, you should have cancelled it ahead of time to avoid no show fee.

10/10 - 훌륭해요

JOHN RONALD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two thumbs up...
The ambiance of the hotel was very nice. Room was very spacious and clean. Staff are very helpful and service is great. Overall our stay with Villa de Sierra Vista was superb...
2019년 8월에 8박 숙박함
답변 제공: Rosario 님, 2019년 9월 1일
Thank you for your reviews, our pleasure to be of service to you sir, Hope to see you again. Best Regards, VSV Team

10/10 - 훌륭해요

GEORGIOS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Chato 님, 2019년 8월 15일
We appreciate your reviews. We are happy to be of service to you. See you soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A quite and relaxing stay.
Very clean hotel and relaxing stay at Villa de Sierra Vista. Simple breakfast with coffee and juice. The only issue we had is that the WiFi did not work in the lower level where our room was. We had to go to the lobby area to use the WiFi. Overall a good experience with friendly staff.
2019년 2월에 1박 숙박함
답변 제공: Chato 님, 2019년 2월 20일
Thank you for your reviews, your feedback will help us improve our services to our valued guests. and so we are glad to tell you that we have resolved the issue about the internet. We are now at 50mbps and putting our access point for the whole building. Hope to be of service to you again. Best Regards

8/10 - 좋아요

Stig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Martin 님, bangkok thailand

별로예요: 직원 및 서비스, 객실의 편안함
Overlooking the mangroves, single room was poor
I arrived early fresh from the previous hotel. The receptionist said check in time is 2pm although this is not mentioned in my expedia itenary. I waited in the lobby while the receptionist played loud religious music in a self congratulating manner. My single room was not upstairs with a great view of the mountains, no it was in the basement. A small bare cell like room, the bed was medium comfort, the bathroom average for philippines. There was a big storm that shutdown the electricity,wifi and even one of the mobile telephone companies. The hotel was sort of slightly classy but was spoilt by ungenerous attitudes and poor customer care. At night it was exceedingly peaceful, you will get a good sleep, if you dont mind the bed. Next the breakfast, again the mean spirit showed, the included breakfast was a barebones meal, cold egg, a few slices of scrappy palawan sliced bread, old tasting brewed coffee. you were encouraged to upgrade to a paying breakfast. I left nearly all of it despite being hungry. I do not revommend the single rooms at all, although the doubles look better and are upstairs, i guess. I hated staying here, mean petty management and annoying receptionist. I was very glad to leave.

6/10 - 괜찮아요

Marilyn 님, CA

좋아요: 청결 상태, 객실의 편안함
Comfortable,far from city/activity
Comfortable but had to cut stay short to catch a ride to el nido,to get to Coron Is...will stay PP much longer

8/10 - 좋아요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice villa
It was 3 lovely nights in this villa. We were amazed of the place, the villa itself and the view. The room is nice with big bathroom and nice comfortable bed but we missed having a small fridge in the room. Fridge is in the kitchen which is locked up after 10 pm. Free continental breakfast is ok, small portion. If you want another kind of breakfast then you have to pay extra. Laundry service is expensive, have to pay by piece. Beers and beverages expensive. Nice staff, very accomodating and even gave us a tour in their pond and helped us with tours around PP. This villa is just around 30 mins ride in trike to town which is just perfect when going out for dinner in the evening.

4/10 - 별로예요

Coralie 님, Lausanne

좋아요: 청결 상태, 직원 및 서비스
Correct pour un passage express à Puerto Princessa
Nous y sommes restés une nuit, en repartant d'El Nido. C'est un hôtel correct, un peu loin des restaurants. Nous étions dans la chambre à côté de la reception qui résonne beaucoup. La route est également désagréable lorsqu'on a besoin de calme pour dormir. Le personnel était très sympathique. Le déjeuner n'était, en revanche, pas bon. Un demi oeuf brouillé, deux pains de mie avec beurre sans confiture et un jus de fruit chimique.