11360 US Highway One, Palm Beach Gardens, North Palm Beach, FL
이용 후기
7.8
좋아요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1005개 이용 후기 중 426개" "
10 - 훌륭해요
426
평점 8 - 좋아요. 1005개 이용 후기 중 252개" "
8 - 좋아요
252
평점 6 - 괜찮아요. 1005개 이용 후기 중 127개" "
6 - 괜찮아요
127
평점 4 - 별로예요. 1005개 이용 후기 중 101개" "
4 - 별로예요
101
평점 2 - 너무 별로예요. 1005개 이용 후기 중 99개" "
2 - 너무 별로예요
99
7.8/10
청결 상태
8.2/10
직원 및 서비스
7.4/10
편의 시설/서비스
7.4/10
숙박 시설 상태 및 시설
7.4/10
친환경
이용 후기
2/10 - 너무 별로예요
Melissa
가족 여행
2024년 4월 24일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Melissa
8/10 - 좋아요
Steven
2024년 4월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Access to highway, lots of commercial properties nearby, close to beaches
Steven
2024년 4월에 4박 숙박함
4/10 - 별로예요
Lashonda
2024년 4월 20일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lashonda
2024년 4월에 1박 숙박함
6/10 - 괜찮아요
Gina
2024년 4월 19일
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Great location generic in every other way
Gina
2024년 4월에 1박 숙박함
4/10 - 별로예요
Lyniece 님, Pittsburgh
가족 여행
2024년 4월 17일
별로예요: 직원 및 서비스
N/A
Lyniece
2024년 4월에 1박 숙박함
8/10 - 좋아요
Jorge
2024년 4월 16일
Jorge
2024년 4월에 4박 숙박함
6/10 - 괜찮아요
John
가족 여행
2024년 4월 14일
별로예요: 숙박 시설 상태 및 시설
Facility was showing wear. Staff was not very friendly. Didn’t address you when you approached desk
John
2024년 4월에 2박 숙박함
10/10 - 훌륭해요
Mary
반려동물 동반 여행
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second stay. Would stay again.
Mary
2024년 4월에 1박 숙박함
2/10 - 너무 별로예요
Abdulmajeed
가족 여행
2024년 4월 11일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, no shampoo and no water until checkout time
Abdulmajeed
2024년 4월에 2박 숙박함
4/10 - 별로예요
Irene
가족 여행
2024년 4월 9일
별로예요: 직원 및 서비스, 편의 시설/서비스
The telephone in our room was not working and nothing was done about it...breakfast hours changed and we were not notified...our room was cleaned and no clean towels were replaced...on the day we checked out we had mo running water to shower or wash our hands, brush our teeth...nothing...would not recommend.
Irene
2024년 4월에 3박 숙박함
10/10 - 훌륭해요
Kristina
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was excellent. Slept great. Clean pool with water fall. Pillows are tiny though.
Kristina
2024년 4월에 1박 숙박함
8/10 - 좋아요
Gail
출장 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It work for what I needed. Staff very nice. I was not in the property much as I was attending meeting elsewhere and did not spend much time at the hotel, except to sleep
Gail
2024년 4월에 2박 숙박함
4/10 - 별로예요
Ron
가족 여행
2024년 4월 2일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was a bit below average and had things such as burned out light bulbs and ice machines not working. It was also very inconvenient from a parking perspective.
Ron
2024년 3월에 1박 숙박함
6/10 - 괜찮아요
Kristy
연인과의 여행, 반려동물 동반 여행
2024년 4월 1일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The pool area was great! And the breakfast was sufficient. The hotel was dated and we had a few issues in the room: sink wouldn’t drain, provided toiletries not filled, and very low water pressure in shower. The front desk was helpful. The hotel was pet friendly, but there wasn’t a dog area outside to use the bathroom.
Kristy
2024년 3월에 2박 숙박함
10/10 - 훌륭해요
Meredith
2024년 4월 1일
Meredith
2024년 3월에 4박 숙박함
6/10 - 괜찮아요
Keyla
2024년 3월 31일
Keyla
2024년 3월에 2박 숙박함
2/10 - 너무 별로예요
Cassandra
2024년 3월 30일
I never stayed. I asked for a cancellation but never heard back.?
Cassandra
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Brandon D
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the beach on beautiful surrounding areas the staff was downright lovely and helpful
Brandon D
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Brandon D,We appreciate your kind words about our helpful staff and convenient location near the beach.
2/10 - 너무 별로예요
Shabniz 님, Port Coquitlam
2024년 3월 29일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Totally unexceptable!!!!.. mold on the pull out sofa !!… checked in and went to wash my hands in the bathroom sink and it plugged up. Went to get help but no help !! No replacement room and paid 300 $$ and can’t even use the sink to brush teeth or wash hands !!
Got out and hoping to get better hotels next time
Rude staff rude manager
Shabniz
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Shabniz,We are sorry to hear about your experience and regret any inconvenience. Guest feedback is valuable, and we will address this with our team to improve services for future guests. Should you wish to further discuss your stay, please contact our management team directly. Your comfort and satisfaction are our top priorities.
10/10 - 훌륭해요
Bill Fisher
2024년 3월 23일
좋아요: 직원 및 서비스
Bill Fisher
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Bill Fisher,We are thrilled to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back in the future for another amazing experience.
4/10 - 별로예요
Beverly 님, Winchester
연인과의 여행
2024년 3월 18일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
We arrived at 3:45 and there were no rooms ready for us. We waited and were put into a room (105) on the first floor with a badly damaged couch. I assume from a cat because it smelled of litter box. I went back to the desk and our room (126) still wasn’t ready. After another wait we were put into 122 with again a badly scratched up couch. By this time we were too exhausted to ask again. During our stay, I took pictures of what appears to be black mold in the bathroom, the couch, the torn curtain and several other dirty places. The “pillow top” mattress was hard, neither of us could sleep so we went to breakfast at 7:30 and the food wasn’t ready. All of the employees were gracious and I learned from one they had put us on the pet floor (we didn’t have a pet.) plus we paid more than they would have charged us if we had booked directly with them!
Beverly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Beverly, I'm sorry to hear about your experience at our hotel. Your feedback is valuable and will be shared with the relevant teams for further review. If you have any further concerns, please don't hesitate to reach out to our management team. Thank you for bringing these matters to our attention.
10/10 - 훌륭해요
Alfredo Ruiz
2024년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great
Alfredo Ruiz
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Alfredo Ruiz,We appreciate your feedback and are glad to hear you had a positive experience at our hotel. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
2/10 - 너무 별로예요
Nick
2024년 3월 13일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nick
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Nick, We are sorry to hear that your experience did not meet expectations. Please feel free to contact us with any feedback you may have from your stay. We value all input from our guests to continually improve our services.
8/10 - 좋아요
John
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스
The
John
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello John,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.
8/10 - 좋아요
Bart
연인과의 여행
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property….. bathroom not the nicest though. Ended up with handicap room….the shower was falling apart
Bart
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Bart,We appreciate your feedback and will share your comments with our team for review. Should you have any concerns during your stay, feel free to bring them to our attention. Thank you for choosing our property for your accommodation needs.
6/10 - 괜찮아요
Vianney
연인과의 여행
2024년 3월 5일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was in a good area, the hotel needs a mommy makeover. It’s very OLD. The outside looks great, but the inside however needs lots of work! Breakfast staff was very helpful.
Vianney
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Vianney, We appreciate your feedback regarding our property and staff. We are glad to hear you enjoyed our location and helpful breakfast staff. Your comments regarding the hotel's appearance will be shared with the team for future improvements. Thank you for staying with us and taking the time to provide your insights.
8/10 - 좋아요
Guillermo
2024년 3월 4일
Guillermo
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Guillermo, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
2/10 - 너무 별로예요
Kirian
2024년 3월 4일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room are old the couch was dirty bathroom the same.
Kirian
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Kirian, We appreciate your feedback and will share your comments with our team to make necessary improvements for future guests' satisfaction. Thank you for bringing this to our attention.
4/10 - 별로예요
Raymond
출장 여행
2024년 3월 2일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t have high hopes for this hotel, but it was pretty gross. The rooms smelled moldy, the comforter had what I hope was a coffee stain on it, the carpet was dirty, the toilet was dirty, etc. needs a lot of work.
Raymond
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Raymond,We’re sorry to hear about your disappointment with your recent stay. We truly value your feedback and will communicate your concerns to the appropriate team for further review. Thank you for bringing these issues to our attention.
10/10 - 훌륭해요
Christopher
2024년 2월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Christopher
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Christopher,We're delighted to hear you had a wonderful stay with us! We look forward to welcoming you back again soon for another exceptional experience.
4/10 - 별로예요
Byron
출장 여행
2024년 2월 27일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in need of a total renovation. The rate charged is not justifiable considering the condition of the facility.
Byron
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Byron, We appreciate your feedback and will take it into consideration for future improvements. Our rates are competitive within the local market. Thank you for sharing your experience with us.
6/10 - 괜찮아요
michael
2024년 2월 23일
michael
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello michael, We value your stay with us and are here to address any concerns you may have had during your time at the hotel. Please feel free to reach out to us directly to share your feedback. We hope to welcome you back in the future for an improved experience.
2/10 - 너무 별로예요
Christopher
연인과의 여행
2024년 2월 23일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Moldy and musty. Gave me sinus headache and had to check out after one night
Christopher
2024년 2월에 5박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Christopher,We are sorry to hear about your experience. We always strive to provide a comfortable stay for our guests. Any concerns should be directed to our management team for further assistance. Thank you for your feedback.
2/10 - 너무 별로예요
Olivier
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Olivier
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Olivier, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to provide further details so we can address any concerns you may have. We value your feedback and hope to have the opportunity to improve your impression with us.
6/10 - 괜찮아요
Gary 님, LONG BEACH
연인과의 여행
2024년 2월 15일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No hair dryer in our room. We were told they don’t have any extras.
Gary
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Gary, We apologize for any inconvenience caused by the absence of a hair dryer in your room. Our team strives to provide the best experience possible, and we regret that we were unable to meet your expectations in this regard. We appreciate your feedback and will take it into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out to our management team directly.
8/10 - 좋아요
Jason 님, wash
연인과의 여행, 가족 여행
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Elevator broken, breakfast sausages grey, eggs not much better. Otherwise good. Room was clean, comfortable. Staff nice. We'd go back
Jason
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Jason, Thank you for your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the elevator and the quality of the breakfast items. We appreciate your kind words about the cleanliness of the room, comfort, and our friendly staff. We value your feedback and hope to welcome you back in the future.
4/10 - 별로예요
Lisa
2024년 2월 12일
Lisa
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Lisa, We're sorry to hear that your recent stay didn't meet your expectations. Please feel free to reach out to us directly with any specific feedback you may have so we can address your concerns accordingly.
10/10 - 훌륭해요
Ed
2024년 2월 9일
Front Desk was extremely helpful
Ed
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Ed,Thank you for your kind feedback about our helpful front desk team. We greatly appreciate your recognition and will share your compliments with them. We strive to provide exceptional service to all our guests and it's gratifying to know that we succeeded during your stay. We hope to welcome you back in the future for another enjoyable experience.
2/10 - 너무 별로예요
Karrah
연인과의 여행, 출장 여행
2024년 2월 7일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff and front desk worker were very sweet, unfortunately, after taking a nice nap after checking In I saw about 5 roaches surrounding the bed. They put me in an upgraded different room which was nice but the thought of the roaches hanging out by my head while sleeping was enough for me.
Karrah
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Karrah, Thank you for your feedback and for recognizing our friendly staff. We apologize for any inconvenience caused by the presence of insects in your room. Our team immediately took action by providing you with an upgraded room. Guest satisfaction is our priority, and we will continue to work diligently to ensure a comfortable and enjoyable stay for all of our guests.
10/10 - 훌륭해요
Juan
가족 여행
2024년 2월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good locafion
Juan
답변 제공: Manager 님, 2024년 2월 6일
Hello Juan,Thank you for your feedback regarding our hotel's location. We are pleased to hear that you found it convenient. We appreciate your time in reviewing your stay with us.
8/10 - 좋아요
robert
2024년 2월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues
robert
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello robert,Thank you for writing a review of your recent stay with us. We appreciate your feedback and are glad to hear that you didn't experience any issues during your time at our hotel. We hope you had a comfortable and enjoyable stay. If you have any further comments or suggestions, please feel free to reach out to our management team directly.
10/10 - 훌륭해요
Diego
연인과의 여행
2024년 2월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room with small kitchen with utensils,large fridge
Diego
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Diego,We appreciate your positive feedback on our beautiful room with a small kitchen and utensils, along with a large fridge. Our team strives to provide a comfortable and convenient stay for our guests. Thank you for choosing our hotel, and we hope to welcome you back soon.
4/10 - 별로예요
Matthew
2024년 1월 30일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Matthew
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Matthew, We apologize for any inconvenience you may have experienced during your stay. If you have any specific feedback or concerns, please reach out to us directly so that we can address them accordingly. We value your opinion and would appreciate the opportunity to improve your experience in the future.
8/10 - 좋아요
Susan
가족 여행
2024년 1월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient for me to visit my sister.
Susan
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello Susan,We're delighted to hear that our hotel's convenient location allowed you to conveniently visit your sister. Thank you for choosing our hotel for your stay. If there's anything else we can assist you with, please let us know. We look forward to welcoming you back again in the future.
2/10 - 너무 별로예요
adrienne
출장 여행
2024년 1월 25일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My co-worker stayed at this location and informed me that it was horrible. The entire establishment smelled horrible and the inside smelled very moldy. Both rooms not only smelled bad they appeared not be clean. There was hair all over the place from the previous occupant. The bathroom towels had stains on them, the bathroom floors were still dirty from the previous occupant.
adrienne
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello adrienne, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your time with us. We strive to provide a clean and comfortable environment for all our guests and we are disappointed to learn that we fell short of your expectations. We encourage you to contact our management team directly so they can address your concerns appropriately.
10/10 - 훌륭해요
Clifford
가족 여행
2024년 1월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place … a nice place to stay and the front desk person, Alex, was a professional and knowledgeable
Clifford
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Clifford,Thank you for your positive feedback! We are thrilled to hear that you had a great experience at our hotel. It's wonderful to know that Alex provided you with professional and knowledgeable service. We hope to welcome you back in the future for another excellent stay.
8/10 - 좋아요
Todd
2024년 1월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todd
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Todd, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
10/10 - 훌륭해요
Padraic
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스
Padraic
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Padraic,We are delighted to hear that you had a fantastic stay with us! We greatly appreciate your positive rating and we are glad that you enjoyed your time at our hotel. If there is anything else we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
6/10 - 괜찮아요
Frank
2024년 1월 20일
Frank
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Frank, Thank you for choosing our hotel for your stay. We appreciate your time in providing us with a rating. If you have any specific feedback or concerns about your experience, we encourage you to reach out to us directly so we have the opportunity to address them. We value your satisfaction and hope to welcome you back in the future.
8/10 - 좋아요
Joan
가족 여행
2024년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly receptionist
Joan
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Joan,Thank you for taking the time to share your feedback about our friendly receptionist. We strive to provide a warm and welcoming experience to all our guests. We will make sure to pass along your compliments to the team. We look forward to welcoming you back in the future.