야외 수영장, 일광욕 의자

홀리데이 인 & 스위트 보카레이턴 - 노스, IHG 호텔 여행 후기

3 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 379개" "
평점 8 - 좋아요. 1001개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 130개" "
평점 4 - 별로예요. 1001개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 111개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Mark

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
the food at the bar went up by $4 and they didnt have the steak that was on the menu for almost 3 weeks, the salmon dish kept coming out different but the burgers were great and the siracha sirloin was great one they finally got it in. the ice maker on the 4th floor has been out of order 3/8/24 and still isn't working also the key cards had to be reset every day for this last 3 weeks i was there
2024년 3월에 20박 숙박함
답변 제공: Rica Rendon, Regional Sales Director 님, 2024년 4월 18일
Dear Mark,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We have taken note of your feedback and are looking into it for further improvement. Our goal is to provide you with the best possible stay and we believe that this will help us achieve that. We hope to have the chance of hosting you again.

2/10 - 너무 별로예요

Michelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After changing rooms because the bathtub was rusty, the second room offered was just as bad. Couldnt beeathe and had an asthma attack. Asked for my money back and receptionist couldnt help me. I had to find another hotel.
2024년 4월에 2박 숙박함
답변 제공: Rica Rendon, Regional Sales Director 님, 2024년 4월 11일
Dear Michelle,We hear and understand that your expectations were not met, and for that, we would like to apologize for the inconvenience. We are committed to providing our guests with a comfortable and enjoyable experience, and there is something we learned from your case where we fell short of that commitment.By you providing the specifics of your experience, we can further understand the issues you faced and take appropriate measures to address them. Your feedback is instrumental in helping us make the necessary improvements to enhance the overall guest experience.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

8/10 - 좋아요

Tonia

좋아요: 청결 상태, 직원 및 서비스
it was a really great place for the one night we needed!
2024년 4월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 4월 10일
Greetings, Thank you for your rating. We hope to welcome you back soon.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 4월 3일
Dear Eric,We're delighted to hear that you were satisfied with our services. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

4/10 - 별로예요

Jeffery B.

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Have 3 rooms. One room had someone already in it! Another room had what looked like blood all in the tub/shower and the spout is broken. We did get another room to replace the one that had someone in it but had to keep the one with blood(they did send someone to clean it) and no bedding for sofa sleepers.
2024년 3월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 3월 25일
Greetings, Thank you for your feedback. I am very sorry you experienced these issues while on property. I have shared your comments with our leadership team in our continuing efforts to be better today than we were yesterday.

8/10 - 좋아요

slene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 3월 15일
Greetings, Thank you for your rating. We appreciate your business.

10/10 - 훌륭해요

ADRIANA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 13일
Dear Adriana, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

6/10 - 괜찮아요

Mark

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good location for the two week's training I had, the pool and hot tub were clean the bar was nice but was out of certain liquor and likewise with the restaurant there, they seem to be out if stuff constantly. Both the bartenders were really good and very personable as well as attentive to customer needs. Front desk was okay abd helpful as well, tbe ckeaning staff let a bit to be desired, regularly not enough towels, no trash liners and I asked 3 days in a row to change my sheets after the first week stay, so it took 8 days with the same sheets. No at all happy about that but the front desk took cate of that after spoke to them about it.
2024년 2월에 13박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 11일
Dear Mark, we hope you are doing well.Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We have taken note of your feedback and recommendations on how we can make your next stay at 10 out of 10.We will be taking this into consideration on how we can improve our services to better meet your expectations here at Holiday Inn & Suites Boca Raton - North.We hope to have the chance of hosting you again soon in a much better experience.

10/10 - 훌륭해요

Cerica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Norene

2024년 3월에 1박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 11일
Dear Norene,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

6/10 - 괜찮아요

Duwan

2024년 3월에 6박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 11일
Dear Duwan, we hope you are doing well.Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We have taken note of your feedback and recommendations on how we can make your next stay at 10 out of 10.We will be taking this into consideration on how we can improve our services to better meet your expectations here at Holiday Inn & Suites Boca Raton - North.We hope to have the chance of hosting you again soon in a much better experience.

8/10 - 좋아요

Eric 님, Boca Raton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 11일
Dear Eric, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

2/10 - 너무 별로예요

Hazel Lyn

This place Holiday Inn & Suites Boca Raton - North, an IHG Hotel I booked our room at least 1 week prior and the receptionist told us the room we booked was no longer available and there was no King size bed either. The receptionist told me there was only 2 queens size bedroom available to which I accepted it since there is no other choice. And then this is the crazy part she asked me for payment which I already swiped my card before I even realize that I should been already paid for since I booked it online. It was crazy! When we get into our room I told my husband to call the receptionist again and asked for her name. Later on our phone rang in our room and there was another guy a receptionist too that explained of what happened and he said he will refund us since the receptionist was very new and she doesn’t know that much yet. I was relieved at least the receptionist guy made an effort to call and had clarify things out to which I appreciate it. For me I understand we are not perfect and we do make mistakes, but if the client already told that she already booked and already paid for, you should at least call for help before make any decisions at your work especially if you’re a new employee to prevent any problems or escalations. FYI Expedia did nothing wrong here, it was the hotel itself who made the mistake! 😑
2024년 3월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 3월 8일
Greetings, I am sorry you had a negative experience at check-in. We will work with our team to ensure this does not happen to future guests. Thank you for sharing your feedback.

10/10 - 훌륭해요

Richard

답변 제공: Brandon Philpart, GM 님, 2024년 3월 5일
Thank you for an AWESOME rating!

4/10 - 별로예요

Brett

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 3월 5일
Greetings, Thank you for your rating. We'd love to discuss how we could have been better.

2/10 - 너무 별로예요

Irvin

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property itself looked really nice but the single staff member i met was simply just disrespectful and rude completely denied my reservation even tho i made it almost a MONTH in advance really amazing place staff made it horrible couldnt even get in.
2024년 2월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 3월 5일
Greetings, I am very sorry you experienced difficulty at check-in. Please contact the hotel directly and I will be happy to make it right for your.

4/10 - 별로예요

James

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Remote for tv had no batteries, no soap or shampoo, shower fixtures broke, ants on the sink
2024년 2월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 3월 5일
Greetings, I am sorry you had a negative experience on property. I have shared your feedback with our team in our continuing efforts to be better today than we were yesterday.

4/10 - 별로예요

Sarah 님, Roslindale

2024년 2월에 4박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 21일
Dear Sarah,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We are looking into the matter to help us enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that this will help us achieve that. We hope to have the opportunity to host you again.

4/10 - 별로예요

MICHAEL

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
at hotel for 5 days ,on 2 days they did not clean room nor replace towels despite we asking to do such. We were late for a dinner reservation waiting for towels to be delivered to take a shower. rooms are old and need updating.not a place I would repeat .On a positive note woman who worked in restaurant was nice and helpful
2024년 2월에 4박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 3월 5일
Greetings, I am sorry you were unhappy during your stay. I will share your feedback with our housekeeping team in our ongoing efforts to be better today than we were yesterday.

2/10 - 너무 별로예요

alexandre

2024년 2월에 1박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 21일
Dear Alexandre, we hope you are doing well.We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

2/10 - 너무 별로예요

Lucia

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스
My clienta arrived late as flight was delayed. When they arrived to property the hotel said, the had oversold the hotel and they couldn’t accommodate. They didn’t even offer a solution or help to find another hotel. Very bad experience!! Onsite manager worse.
2024년 2월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 3월 5일
Greetings, I am very sorry you were unable to stay on property. Please contact me directly at the hotel so we can make it right.

6/10 - 괜찮아요

Barbara

Shower broken
2024년 2월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 2월 19일
Greetings, Thank you for sharing your feedback. We have shared your feedback with our leadership team and will address your concerns immediately.

10/10 - 훌륭해요

Shaya

좋아요: 청결 상태, 숙박 시설 상태 및 시설
clean and nice.
2024년 2월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 2월 15일
Greetings, Thank you for an awesome rating. We are happy you enjoyed your stay. We hope to welcome you back soon.

10/10 - 훌륭해요

carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 2월 10일
Greetings, Thank you for an AWESOME rating! We hope to see you again next time you're in South Florida.

10/10 - 훌륭해요

eric 님, cranston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great. Nice roomy and comfortable room. The glass in front of the elevators needs to be cleaned but ohterwise good overall
2024년 2월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 2월 2일
Greetings, Thank you for your rating. We are happy you enjoyed your time with us. We are working on accessing the elevator shaft to clean those windows and I thank you for keeping us honest. We hope to welcome you back soon.

10/10 - 훌륭해요

Geisha

2024년 1월에 1박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 3월 21일
Dear Geisha, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

10/10 - 훌륭해요

Christine 님, Winston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Gail Medina, Sales Director 님, 2024년 1월 30일
Dear Christine,We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works tirelessly to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

10/10 - 훌륭해요

Tabatha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay and i would definitely stay there again.
2024년 1월에 3박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 28일
Thank you for your rating. We truly appreciate your feedback and hope to welcome you back soon.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is clean and appears to be recently renovated.
2024년 1월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 28일
Thank you for your feedback. We are happy you enjoyed your stay and the property. We hope you will visit again soon.

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allow pets
2023년 12월에 4박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 25일
Greetings, Thank you for your rating. We are happy you enjoyed your time with us and hope to welcome you back soon.

6/10 - 괜찮아요

Lindsey

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 21일
Greetings, Thank you for your rating. If you have a moment, please contact me at the hotel so we can discuss how we could've made your stay a 5 out of 5.

6/10 - 괜찮아요

Bonnie

별로예요: 청결 상태
There were no additional sheets or pillows for the pull out couch.
2024년 1월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 21일
Greetings, Thank you for sharing your feedback. Rest assured; I will be following up with the team immediately on this issue. I appreciate your sharing. I wish you safe travels to your next destination.

6/10 - 괜찮아요

paul 님, Lakeland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was very good. The room had a bad smell. After leaving the door open for about an hour went away. I suspect the AC needs to be replaced. The room was comfortable but a bit dated if you care about such things which I don't
2024년 1월에 3박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 18일
Greetings, Thank you for taking the time to share your feedback. I am sorry you experienced an issue with the room, but happy the team provided you with very good service. I will share your feedback with our Maintenance team to address immediately. We hope you will visit again next time you are in the South Florida area.

10/10 - 훌륭해요

Justino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 12일
Thank you for a great rating. We hope to welcome you back soon.

10/10 - 훌륭해요

Nathalya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Brandon Philpart, GM 님, 2024년 1월 10일
Thank you for your rating. We hope to welcome you back soon.

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buena experiencia
2023년 12월에 3박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 10일
Thank you for your rating. We look forward to welcoming you back soon.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very nice. The room was nice, but it had a problem with water emptying in the sink drain.
2023년 12월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 4일
Greetings, Thank you for your feedback. I am delighted you had a pleasant experience with the staff. I am sorry you experienced trouble with the sink draining. I will have Maintenance inspect the room and correct the issue for future guests. We wish you safe travels and hope to welcome you back next time you are in the area.

10/10 - 훌륭해요

juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 31일
Greetings, Thank you for your rating! We appreciate your business and hope to welcome you back soon.

6/10 - 괜찮아요

Kevin

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Fine, not great.
Definitely needs an update. Especially toilet and shower area Sink area was small but clean and updated. Bed clean and comfortable. Need to add free breakfast to make up for the lack of other shortcomings.b
2023년 12월에 4박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 31일
Greetings, Thank you for your feedback. We will share your comments with our leadership team in our ongoing efforts to be better today than we were yesterday.

10/10 - 훌륭해요

shellbe

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only stay for one night but the hotel was nice
2023년 12월에 1박 숙박함
답변 제공: Brandon Philpart, GM 님, 2024년 1월 4일
Thank you for your review and rating. We look forward to welcoming you back next time.

10/10 - 훌륭해요

Guadalupe

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 29일
Thank you.

10/10 - 훌륭해요

Gayl

별로예요: 숙박 시설 상태 및 시설
Vrb booked us in here from Boynton Beach because vrb host did not honor our stay. Hotel is ok. Not enough towels in room for 5 guests, had to ask,no sheets, pillows. Quilt I room for sofa bed had to ask, funny smell in room, top of toilet tank gone replaced with some plastic cover too big, hair gross wrapped around buttons tv remote could not have been cleaned, back of toilet one cap broken lid previous peed it it not cleaned, mattress needs to be replace on sofa bed, well past it’s best time, hot tub jets did not work. Tired hotel
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 20일
Hello,Thank you for your feedback, we are sorry you had a less than positive experience with us. We do work very hard to create a positive experience for everyone. We will take your notes and pass them off to the housekeeping management and have them discuss the issues here.

2/10 - 너무 별로예요

STEVEN

좋아요: 청결 상태, 숙박 시설 상태 및 시설
They charged be extra at checkin because of using a third party app like Expedia
2023년 12월에 3박 숙박함
답변 제공: Management 님, 2023년 12월 15일
We only have a 50 deposit and that is for everyone not just Expedia bookings. I do apologize if there is any confusion with that.

8/10 - 좋아요

Arne

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 15일
Thank you so Much!

6/10 - 괜찮아요

Nicholas

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 15일
Thank you!

4/10 - 별로예요

Cassandra

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the room the toilet was dirty, and bathtub was clogged. Not enough clean towels in room
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 15일
We do apologize for the inconveniences and will let our Housekeeping Manager know of the issue.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 21일
Thank you for the positive review.

8/10 - 좋아요

EVANDRO

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 14일
Thank you for your review.

8/10 - 좋아요

Maria Elena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were impressed by the cleanliness and layout of the handicap accessible room. Our biggest complaint is that the roll-in shower did not have a bench to sit on. How is a handicapped person going to shower?! A transfer bench needs to be installed immediately. .
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 24일
Hello and thank you for choosing the Holiday Inn Boca Raton North for your stay. We do apologize for any inconvenience you experienced with the shower space, we do have a bench available for use in the rooms. We apologize for not making you aware of this and will suggest a bench install to the Management team. We strive to make each stay a pleasant experience and hope you choose us again in the future.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 17일
Thank you for your positive feedback!