BBQ/피크닉 공간
예약 가능 여부 확인

스프링힐 스위트 바이 메리어트 보카 레이턴 여행 후기

3 out of 5
스프링힐 스위트 바이 메리어트 보카 레이턴
5130 Nw 8th Ave, Boca Raton, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 502개" "
평점 8 - 좋아요. 1000개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 96개" "
평점 4 - 별로예요. 1000개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 55개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Sandra 님, Daytona Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was comfortable. Bed area is a bit tight for bed access, but comfy bed. Breakfast Buffett and coffee was quite good. Great choices with healthy options.
2024년 4월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 15일
Thank you so much for your kind words! We are delighted to have you stay with us! We hope to see you again soon!

2/10 - 너무 별로예요

Sunil

별로예요: 청결 상태
We travel through out the world. Never seen a bathroom so dirty and filthy like this place, it was like 3 rd world bathroom not cleaned properly ( probably wont see such bathrooms in a hotel stay even in a 3rd world country). We arrived at 3:15 AM ( flight was late) for a 1 night stat and had 2 big bags. By the time we realized bathroom was filthy and dirty, we unpacked stuff from our bag and also kids were alseep in the beds. That is the reason we did not complain, We will never stay in a springhills suite by marriot.
2024년 4월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 15일
Thank you so much for sharing your experience with us. It is important to have the feedback so that way we can review and fix and issues that our guests may have in the future. We truly appreciate your loyalty and comments so we can make the next stay better. Safe travels.

10/10 - 훌륭해요

Tish

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place
2024년 4월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 11일
Thank you so much for your response. We truly appreciate your feedback! We look forward to seeing you again soon!

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 15일
Thank you so much for your kind words! We are delighted to have you stay with us! We hope to see you again soon!

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is conveniently located and easily accessible. The employees were friendly and courteous and the hotel room was comfortable and spacious.
2024년 3월에 3박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 7일
Thank you so much for your kind words! We look forward to seeing you again soon!

10/10 - 훌륭해요

Samantha

2024년 2월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 7일
Thank you so much for your kind words! We look forward to seeing you again soon!

10/10 - 훌륭해요

Tristan Asaad 님, New Castle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 2일
Thank you so much for your review! We hope to see you again soon!

6/10 - 괜찮아요

Tony

좋아요: 직원 및 서비스
2024년 3월에 5박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 3월 29일
Thank you so much for your review. We truly appreciate your business and feedback. We hope to see you again soon!

10/10 - 훌륭해요

Gonzalo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 5박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 7일
Thank you so much for your kind words! We look forward to seeing you again soon!

8/10 - 좋아요

Suzy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Good breakfast
2024년 3월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 3월 24일
Thank you for your comments. We truly appreciate your feedback! We look forward to seeing you again soon!

10/10 - 훌륭해요

JOSE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 1박 숙박함

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Short drive to Delray Beach, nice walkway right outside hotel along a river.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Alyssa

2024년 3월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 4월 1일
Thank you so much for your kind words. We truly appreciate your business and feedback! We look forward to seeing you again soon!

8/10 - 좋아요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose this property bc it had good pricing and convenient to many of the things we wanted to do. The room was a little small but comfortable for just the 2 of us. Everything was clean, staff was helpful, breakfast was hot and had great variety.
2024년 2월에 4박 숙박함

8/10 - 좋아요

mahipal

good
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

stephen 님, Bradenton

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Average place.....
2024년 2월에 1박 숙박함

4/10 - 별로예요

Qing 님, Little Neck

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Terrible experience at night there's no hot water, but next morning has burning water.Our room had a broken light and dirty bathtub. The engineer was docile and unresponsive, as well as the fact that they did not seem to particularly care about our situation.
2024년 2월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 24일
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.

4/10 - 별로예요

MICHELE

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The woman at the front desk on the morning shift was rude and should not be in customer service. She was NOT welcoming at all. Even when I was checking out I was the only one there and she saw me and some guy came around me and she helped him first. I said to her that I was standing there first and no one was there and she said I thought he was with you. She is a liar because no one was there when I was there. She didn’t even say she was sorry or how was your vacation. All the ladies at the breakfast staff were very nice and helpful. The elevator was not always working. Our room sink and tub were so clogged with hair that both would fill up while using them. We stood in water in the shower. I reported it to another staff member. As you walked in the lobby it smelled terrible like cigarette smoke. It was disgusting. We stayed in many hotels on this trip, many Marriotts and this is the first one that we did not like. Everyone in all the other hotels were very nice and welcoming. This ruined our time from the minute we walked into the hotel she was rude. I came early and she didn’t even say hello and welcome she said our check in is at 4 pm. Nothing else. You do not greet someone like that. We will never go back there again.
2024년 2월에 3박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 24일
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.

10/10 - 훌륭해요

Melissa

답변 제공: Shannon - OPS Manager 님, 2024년 2월 24일
Thank you so much for your kind review! We hope to see you again soon!

8/10 - 좋아요

Gina

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

michael

출장 여행
Terrible filthy staff rude
2024년 2월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 24일
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.

6/10 - 괜찮아요

Amy

별로예요: 직원 및 서비스
Lights out in parking lot. Couldn’t drop off suitcases for fear of being towed!! Unfriendly unwelcoming staff. Asked for different pillows for 2 days before getting them. Furniture and carpet old looking. Breakfast was good. No public hand sanitizer. Inconvenient parking.
2024년 2월에 3박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 24일
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.

8/10 - 좋아요

ENRIQUE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, good breakfast, great great coffee all day long. Did not use facilites. Rooms a little outdated for connecting phones etc
2024년 1월에 3박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 9일
Thank you so much for your response. We truly appreciate your feedback! We hope to see you again soon!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, friendly staff
2024년 1월에 6박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

6/10 - 괜찮아요

Paul Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check in people were great. Friendly, helpful, efficient and welcoming. Parts of the property looked fairly new and others not so new. Decent place to stay. Did not like the noise from other guests. Doors had so much open around them, there is no privacy. Connecting door between meant I heard every loud yell from them, every slammed door, and every knock (so many) on a door in the hall. Didn’t sleep much.
2024년 1월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your comments and insight. I am truly sorry you didn't sleep much. Once we start planning our renovations, we will definitely take this into consideration. All the best.

10/10 - 훌륭해요

Katlyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 1월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and our room was clean and the breakfast is excellent. But by far the best, was the staff. Everyone was so nice & cheerful and they interacted easily with all guests. Good job team!!!
2024년 1월에 4박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Though the hotel is a little dated, it is well maintained. The staff is incredibly friendly and you feel like you are visiting friends. I had requested that my room not be freshened while I was there but the cleaning staff came in anyway, which was a little upsetting, but all in all, I would highly recommend this little jewel in Boca.
2024년 1월에 3박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you for sharing your thoughts and concerns regarding your stay and that overall you were pleased with your stay. We hope to see you again soon!

10/10 - 훌륭해요

Yvette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely would stay again
Very nice hotel, great staff, the room was even better than I expected.Great breakfest
2024년 1월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

10/10 - 훌륭해요

Linda

2024년 1월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 4일
Thank you so much for your kind words! We are so delighted you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

Trevor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of our favorite home away from home.
2023년 11월에 4박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

4/10 - 별로예요

Ken

2023년 12월에 22박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you for your response.

10/10 - 훌륭해요

EVAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goos customer service.
For some reason my room had been canceled.But the front desk guy reinstated was very nice,gave us rooms near a family member who was also staying there.great customer sevice,great variety breakfast choices..Rooms i rate 4/5 their was cat or dog hard food left on the side near the kitchen area.other then that great place!
2023년 12월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for sharing your comments! We are delighted to hear that everything was able to be put back so you could stay with us. We hope to see you again soon!

8/10 - 좋아요

Mauricio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LES FALTO HACER LA LIMPIEZA DE CUARTO, ESTUVIMOS 6 DIAS Y SOLAMENTE UNO LIMPIARON EL CUARTO.
2023년 12월에 6박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you for your comments. Yes, we do refreshes every other day, and full cleans once a week. That is correct unless otherwise requested.

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the room on the 5th floor. The TVs were nice. I slept comfortably. I would recommend.
2023년 12월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you so much for your kind words! We look forward to seeing you again in the future! Safe travels and stay warm!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No room cleaning very dirty faulse advertising
It was very dirty we stayed for 6 days and no room cleaning during our stay. They advertised as double sofa but it was single and it was disgusting. I don’t understand how this hotel has 8.4 it should be something like 6 max. Stay away
2023년 12월에 6박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 24일
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent
The hotel was nice, but seemed to be an older hotel that was renovated.
2023년 12월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 24일
Thank you so much for your comments. We appreciate your feedback and we will absolutely look into your concerns to see how we can improve. Thank you again for sharing your experience. We hope that the next time you are in the area we can earn your loyalty.

10/10 - 훌륭해요

Susan

It was very clean and breakfast was great
2023년 12월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 4일
Thank you so much for your kind words! We are so delighted you enjoyed your stay with us! We hope to see you again soon!

4/10 - 별로예요

Logan

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The only great thing about this property is the concierge named Florence and the nice breakfast ladies. The rooms need updating and the hotel matinenance staff are horribly accommodating. Would not start here ever again.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Stephen Eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room. In a weird area. They're is a nice trail nearby, but not very walkable to anywhere else.
2023년 12월에 2박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 2월 4일
Thank you so much for your kind words! We are so delighted you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

William

연인과의 여행
Very nice, easy to find
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Thomas

2023년 12월에 1박 숙박함
답변 제공: Shannon - OPS Manager 님, 2024년 1월 30일
Thank you for your response

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Rosana

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Hotel bem velho, limpeza horrível , pessoal nem um pouco cordial . Não compensa
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Maria 님, Edison

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though we confirmed our reservation someone at the front desk marked it as a no show. Unbeknownst to us! We were given a room but not the room we reserved totally unprofessional! The room was old and dirty! The towel bar was missing looked like it was ripped from the wall. The bathtub was gritty and there was mold on the ceiling above the sink and it smelled like cigarettes!! Disgusting!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Sandy

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gleidys

2023년 12월에 1박 숙박함