외관

스프링힐 스위트 바이 메리어트 웨스트 팜 비치 여행 후기

2.5 out of 5
스프링힐 스위트 바이 메리어트 웨스트 팜 비치
2437 Metrocentre Blvd, West Palm Beach, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 530개" "
평점 8 - 좋아요. 1000개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 95개" "
평점 4 - 별로예요. 1000개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 54개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Narciso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything about the property, the staff were amazing.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Justin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a perfect hotel choice for me in West Palm Beach area. Friendly staff and managers at the front desk!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 직원 및 서비스
Bathrooms are a little outdated. Water pressure is good but temperature was a little hard to control
2024년 4월에 1박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

10/10 - 훌륭해요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property. Clean. Great staff.
2024년 4월에 2박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

6/10 - 괜찮아요

Dimitri 님, Mosheim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

10/10 - 훌륭해요

Lissette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Beds were super comfortable. Close to shops. Very quick and easy.
2024년 3월에 2박 숙박함
답변 제공: JV 님, 2024년 4월 3일
Dear Lissette,Thank you for taking the time to share your feedback regarding your recent stay with us. We are overjoyed to hear that you were satisfied with our services and had an amazing experience at our hotel.At SpringHill Suites West Palm Beach I-95, guest satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our goal to provide exceptional service to every guest, and we are glad that we succeeded in making your stay memorable.We appreciate your kind words and will be sure to share your feedback with our team. They work tirelessly to ensure that our guests receive the best possible service, and your appreciation will serve as motivation for them to continue delivering outstanding experiences.If you have any further comments or suggestions, please do not hesitate to reach out to us. We value your feedback as it helps us improve our services further.Once again, thank you for choosing SpringHill Suites West Palm Beach I-95. We look forward to welcoming you back in the future for another incredible stay.Warm regards,Joanne Victoria General ManagerSpringHill Suites West Palm Beach I-95561-689-6814

2/10 - 너무 별로예요

Eldred

별로예요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Dear Eldred,I hope this email finds you in good health and spirits.First and foremost, I would like to express my sincere gratitude for choosing SpringHill Suites West Palm Beach for your recent stay. Your decision to stay with us is greatly appreciated, and we are committed to ensuring that your experience exceeds your expectations.It has come to my attention that you encountered multiple issues during your stay, and for that, I want to extend my sincerest apologies. Your comfort and satisfaction are of the utmost importance to us, and it is disheartening to learn that we fell short of meeting your expectations.I have attempted to reach out to you several times last week in order to discuss your experiences in detail and to explore how we can rectify the situation and improve your overall experience. I am eager to have a conversation with you at your earliest convenience to address any concerns you may have and to find a resolution that is satisfactory to you.Please feel free to contact me directly at 561-689-6814. My name is Joanne Victoria, and I am here to assist you in any way possible.Once again, I apologize for any inconvenience you may have experienced, and I appreciate the opportunity to make things right. I look forward to hearing from you soon.Warm regards,Joanne Victoria General ManagerSpringHill Suites West Palm Beach I-95561-689-68

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property friendly staff.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Latoya

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great staff was very pleasant
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Tri 님, Fort Lauderdale

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Kristian 님, Pittsburgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

8/10 - 좋아요

Yaima

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and spacious
2024년 3월에 1박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

10/10 - 훌륭해요

John

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and efficient with smiles that made us feel welcome
2024년 3월에 1박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

10/10 - 훌륭해요

Syndia

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

6/10 - 괜찮아요

Heather

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

6/10 - 괜찮아요

Ruth

2024년 3월에 10박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

6/10 - 괜찮아요

Matthew

It was close to the interstate
2024년 2월에 1박 숙박함
답변 제공: JV 님, 2024년 4월 3일
Dear Matthew,Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. We would appreciate the opportunity to speak with you directly to get details of your experience so that we may, first have an opportunity to make it right for you and, secondly, address your concerns so that similar situations do not occur. Thank you again for taking the time to provide your remarks. In our ongoing efforts to improve there is no better tool than our guest’s feedback, whether positive or negative. Warm regards,Joanne Victoria General ManagerSpringHill Suites West Palm Beach I-95561-689-6814

6/10 - 괜찮아요

Darwin

2023년 12월에 3박 숙박함
답변 제공: JV 님, 2024년 4월 3일
Dear Darwin,Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. We would appreciate the opportunity to speak with you directly to get details of your experience so that we may, first have an opportunity to make it right for you and, secondly, address your concerns so that similar situations do not occur. Thank you again for taking the time to provide your remarks. In our ongoing efforts to improve there is no better tool than our guest’s feedback, whether positive or negative. Warm regards,Joanne Victoria General ManagerSpringHill Suites West Palm Beach I-95561-689-6814

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful
2024년 2월에 1박 숙박함
답변 제공: JV 님, 2024년 4월 9일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating, and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Best regards,Joanne Victoria General Manager SpringHill Suites West Palm Beach I-95561-689-6814

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

10/10 - 훌륭해요

Jacquline 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

10/10 - 훌륭해요

Amanda Nicole 님, Ivor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice front counter
2024년 2월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

8/10 - 좋아요

Patrick

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-
2024년 1월에 3박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

10/10 - 훌륭해요

Hugo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, fair price for current market. Clean, safe
2024년 1월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

10/10 - 훌륭해요

Johnathan M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’était bien dans l’ensemble!! Chambre propre - la première avait une forte odeur humidité nous avons soulevé le problème et une seconde nous a été attribué avec un minime rabais - beaucoup trop de monde au déjeuner pour la capacité de recevoir!!
2023년 12월에 10박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

10/10 - 훌륭해요

Marie-Michèle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

8/10 - 좋아요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean. One of our days they ran out of breakfast but everything else was good
2023년 12월에 6박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

2/10 - 너무 별로예요

Roy

2024년 1월에 2박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

8/10 - 좋아요

diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All great
2023년 12월에 2박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

8/10 - 좋아요

Jeremy 님, Gainesville

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

6/10 - 괜찮아요

Frank

2023년 12월에 6박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

8/10 - 좋아요

Alicia

2023년 12월에 1박 숙박함
답변 제공: JV 님, 2024년 2월 21일
Thank you for your kind comments and for choosing SpringHill Suites West Palm Beach. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

6/10 - 괜찮아요

Latoya

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except our room had a very unpleasant smell
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find and right off the freeway. Comfortable beds and clean room. Would definitely stay there again.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Jeanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Susan

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

tamara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is in an excellent location.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Roxanna

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Saul

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Soooo dirty!!!! There were 2 curly hairs in our sink and the toilet had not been cleaned!!! Absolutely disgusting!!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

HIROMICHI

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, clean, reasonably priced and great staff
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Warrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ronald 님, Berwyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice choice for a stay in WPB. Good breakfast. Pleasant and helpful staff. Property well maintained.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fair Place to Stay
Location is good. Price is reasonable compared to others in same class. Staff was prompt and friendly. Bed and linens were great. Equipment in the little kitchenette could be upgraded a bit, especially the coffee maker. We did not use it because it had a large amount of lime buildup and the taste of the water in the in the hotel was not good. Some bottled water and a single-cup type coffee maker would have been better. The microwave needs removed from the counter to have more room - there is NO counter space. The "furniture" in the living area is terrible. The couch / trundle bed is worthless to set on and the with only a cheap desk chair we sat in bed most of the time rather than use the couch. First night we had a party next door, called the front desk a bit after 10pm and they sent someone up quickly to help out. Voices can be heard thru the walls and music can really be heard thru the walls.
2023년 11월에 2박 숙박함