야외 수영장

모텔 6 팜 데저트, 캘리포니아 - 팜 스프링스 에어리어 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 292개" "
평점 8 - 좋아요. 1001개 이용 후기 중 297개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 201개" "
평점 4 - 별로예요. 1001개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 106개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Gan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 19일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Kristina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceeded expectations
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 16일
Hi Kristina,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good ,staff is polite
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Stephanie,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Kelly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was someone attempting to trespass the property and they called out over loudspeaker multiple times during the night. Felt unsafe. Staff at front desk was wonderful however.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Hi Kelly,Thanks for your feedback, we are glad that you liked our staff. However, our team regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.

6/10 - 괜찮아요

Sam

It's a motel, what do you expect? There's pretty much nothing in the room except for regular towels etc. Just a bed for sleeping, I'm certain the bed sheets are not changed per customer. that's dirty. the floor is kind of dirty. I think all hotels in the US should include a slipper. like disposable slippers. there's only 1 worker on site. we went out to do something, I had to wait 10 mins before he come back to check in. only 1 microwave at the check in area. not cool. No coffee machine. would be nice to have a machine in every room so people can make coffee or boil water for tea.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 - 괜찮아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
polite staff and graciously gave me an extra 30 min. for check out
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 7일
Hi Scott,Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you found our staff to be polite and accommodating during your stay. Providing excellent service is always our top priority, and we're delighted that we were able to extend your check-out time to make your experience even more enjoyable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon for another wonderful stay.

4/10 - 별로예요

NOEMI

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room condition wasn’t what I expected. The other locations I have previously stayed in during my travels before didn’t give me the welcoming feeling of an old room. The placing of the TV to the wall frame were not in sync and partially damaged which I assume it’s the reason the TV wasn’t fully working and I personally couldn’t sleep just thinking of the sheets since the room wasn’t well taken care of. The only upside was that it was a short drive to the arena for the event attending and nearby locations to eat. I was under a different impression when booking my stay.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 5일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

anahy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, just needs more parking
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 - 좋아요

Veronica L Bolanos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just stay for one night, it was a quiet and comfy stay.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Micaela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 - 훌륭해요

Adelia

Staff very nice and enjoyed stay 😊
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Adelia

2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 - 괜찮아요

Joe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They never clean the room or some fresh towels. I was there 4 days. It was like they were doing me a favor. Pool water was ice cold. I realize I was only charged $154 a night but at lease they could have offered fresh towels
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2/10 - 너무 별로예요

Hector

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 - 괜찮아요

Yvette

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are very hard - just a mattress on a plank board. Also, we had to pay $20 extra to check in two hours early just to drop our stuff off.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - 훌륭해요

Shanann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Gunter

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
No Kleenex everything else good
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Neil

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good I didn’t like the cleanliness and no deli snack bar available.
2024년 3월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 - 괜찮아요

jose

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

4/10 - 별로예요

betty

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 - 좋아요

Arlene

2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Mary Katherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and basic. Nothing special…but a clean, quiet place to spend the night.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 16일
Dear Guest,Thank you for your concise feedback. We're pleased to hear that you found our place clean and quiet, providing you with a comfortable night's stay. We strive to offer a simple yet welcoming environment for our guests. Your satisfaction is important to us, and we look forward to serving you again in the future.

4/10 - 별로예요

KIM

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there for 3 nights for Indian Wells Tennis. It's 10 minutes away, so convenient. We just needed a place to sleep and shower.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Hi Kim,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. We request you to re-rate us and our Team hopes to see you again soon to impress you with our continued improvements.

2/10 - 너무 별로예요

Janese

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Hi Janese,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

Salvador

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Fan un bathroom not working
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Dear Guest,A hearty thanks for your rating. However, it is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

MARK

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Hi Mark,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Olga

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If you can’t handle smoke, its not a place for you. Unbearable smell. Stuff was friendly and accommodating offering to choose other rooms.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 5일
Dear Guest,We regret to hear about your discomfort with the smell of smoke during your stay. Our team strives to ensure all guests have a comfortable experience, and we're glad to hear that our staff were friendly and accommodating in offering alternative room options. Your feedback is important to us, and we'll take steps to address the issue to improve the experience for all guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 - 좋아요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you are thinking luxury, this is not it. But if you want a place to rest your head for the night for a low price, it will definitely work. Staff is friendly and helpful and room was clean.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 4일
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy room, denied Handycap room. 2 people working check in desk, 1 sitting on her ass, one took forever to check in client. I was pre paid and had to wait 18 minutes get a room key
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 4일
Hi Christopher,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

10/10 - 훌륭해요

brandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Agreeable
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 2일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Christy Wynn

좋아요: 편의 시설/서비스
Great front desk and clean.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 26일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

John

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is very old needs to be updated cheap beds you can feel and hear springs squeaking
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 27일
Hi Julie,We appreciate your feedback regarding your recent stay. We apologize for any discomfort you experienced due to the condition of our beds. Ensuring our guests' comfort is a top priority for us, and we'll take your comments into consideration as we continue to improve our accommodations. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.

6/10 - 괜찮아요

Silvia 님, Lancaster

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 26일
Hi Silvia,We highly appreciate your patronage and cherish your input. Our aim is to exceed your expectations with our services and amenities. If there are any areas we may have missed, kindly let us know to aid us in enhancing our offerings. We eagerly anticipate the opportunity to welcome you back in the near future.

6/10 - 괜찮아요

Breann

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Using Expedia for this location was difficult, manager had to approve. This made check over 45 mins. The young lady that helped was awesome at her job.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 22일
Hi Breann,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

TRUDI 님, Thermal

The mattress was in need of replacement. It had lumps and bumps the side had a dip the size of my body and the middle was really hard. Other than that it was a good stay.
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 19일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Viridiana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Dear Guest,We sincerely appreciate your review. It brings us great joy to know that we could offer you a delightful experience. If you have any additional feedback or suggestions about your stay, please don't hesitate to reach out to us. We are committed to providing you with the highest level of service at all times.

4/10 - 별로예요

David

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very expensive for the quality of the stay.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 15일
Hi David,Providing the highest level of hospitality is our number one priority. It is disheartening to read your opinion about our staff. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for a good stay
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 13일
Hi Tony,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

kirk

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 14일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 - 너무 별로예요

Jacqueline

별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 13일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Jorge

Stains
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Gabriela

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - 괜찮아요

Araceli

가족 여행
Is good 👍
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 5일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Sandra

좋아요: 직원 및 서비스
No me gusto que tenía que empujar la puerta para que cerrara bien, el silicon de la tina da mal aspecto con Moho, el colchón hacía mucho ruido al acostarse . El personal muy amable
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 5일
Hi Sandra,Thank you for sharing your feedback. We are glad to know that you were pleased with staff. However, we apologize for the inconvenience faced by you regarding these issues and will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better in the future.

8/10 - 좋아요

Luis

2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Hi Franciso,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 - 너무 별로예요

Dehua

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are bugs in the room. I can't sleep. I told your staff. I'll take the video on my phone. I can give it to you if you need it.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 24일
Dear Guest,Thank you for sharing your review. We apologize for the inconvenience faced by you. Our Team never wants our customers to have a bad experience. We have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

8/10 - 좋아요

Frank

2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 20일
Hi Frank,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

8/10 - 좋아요

Neil

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great staff
Be warned. The hotel is on a busy highway and there is traffic noise. I wish the hotel supplied earplugs because it is a necessity. In a major way!!! Or double glazed glass. The room was clean… towels not so clean… I found pubic hair and stains on the towels. Definitely needed a wash!!! Staff at front desk were wonderful.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Hi Neil,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!