외관

로드웨이 인 - 코첼라 근처 여행 후기

2 out of 5
로드웨이 인 - 코첼라 근처
82275 Indio Blvd, Indio, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 602개 이용 후기 중 166개" "
평점 8 - 좋아요. 602개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 602개 이용 후기 중 120개" "
평점 4 - 별로예요. 602개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 602개 이용 후기 중 70개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Dorian

2024년 2월에 3박 숙박함

4/10 - 별로예요

Yadira

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 5일
We would love to be able to address any issues that you had with your stay. We value your feedback and would love to hear specifics about your stay.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen lugar confortable y limpio
2024년 3월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2024년 4월 2일
Dear Maria,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Rodeway Inn near Coachella and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with exceptional accommodations and experiences each time you are in town.Kind regards,M.FloresFront Desk

6/10 - 괜찮아요

??

좋아요: 청결 상태, 직원 및 서비스
The little sofa is a little dirty and the AC is old with cracks. The shampoo is inside a little bag individually and some small pieces soap. There isn’t toothbrush and slipper.
답변 제공: steve 님, 2024년 3월 30일
we apologies for any cleanliness issues you may have had. we will address that immediately. we are not however a luxury hotel and no motel in our class provide slippers and toothbrush. single soap and shampoo is standard. thank you for staying with us.

4/10 - 별로예요

Aurora

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches, stained towels that looked dirty. Upon entering the room everything looked very clean and organized and neat. Very welcoming. It was the second night that the bugs started coming out. I saw a small cockroach crawling up the wall as I’m laying in bed watching tv. Then when I went to the restroom there was a huge one. And the next day we killed 2 more huge ones. Then, When entering the property you have to come in one way and go out the other way. Staff or management never told us anything that they were going to be fixing the driveway. Management needs to communicate these types of things to guest, and the pool my kid did not want to get in it because of the debris and they said they saw algae. I’m all for small businesses to thrive but I don’t put up with dingy towels and cockroaches, small & huge ones! I WANT A REFUND! I’m traumatized with these bugs. I’m really being serious.
답변 제공: M.Flores Front Desk 님, 2024년 3월 28일
Dear Aurora, thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us. So, on behalf of our hotel, please allow us to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making the necessary improvements to ensure an exceptional experience for you and all guests in the future. Rest assured that the property is sprayed on a consistent basis, however, the room has been blocked and we have called pest control for an extra visit on that specific room. Thank you for bringing this issue to our attention. It will be resolved in a timely manner. We truly appreciate your business, and we look forward to earning it back again soon. Thanks for staying at Rodeway Inn & Suites.Sincerely,M.FloresFront Desk

8/10 - 좋아요

Ramon

2024년 3월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2024년 3월 29일
Dear Ramon,Thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us, so we truly appreciate your positive feedback. Thanks for staying at Rodeway Inn & Suites, and we look forward to seeing you again soon!Kind regards,M.FloresFront Desk

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly satisfactory
2024년 3월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2024년 3월 21일
Dear Peter,Thank you for taking the time to write a review on the hotel. We are delighted that you enjoyed your stay! We strive to provide the most exceptional experience possible for our guests,so we truly appreciate the positive feedback.Thanks for staying at Rodeway Inn & Suites, and we look forward to seeing you again soon!Kind regards,M.FloresFront Desk

10/10 - 훌륭해요

Brad

출장 여행
좋아요: 편의 시설/서비스
The property feels like out of the 1960’s, Route 66
2024년 3월에 4박 숙박함
답변 제공: Steve 님, 2024년 3월 17일
thank you for your feedback. we are glad that you had a positive experience staying with us.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It did the job for one night. Fairly quiet, except for the train noise. My unit was near the back of the property, so it was not nearly as loud as units closer to the train line. Comfortable bed, clean bathroom, and all the basics for a night of sleep.
2024년 3월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2024년 3월 21일
Dear Jeff,Thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we are delighted that you enjoyed your stay! We strive to provide the most exceptional experience possible for our guests. We truly appreciate your business, and we look forward to seeing you again soon! Thanks for staying at Rodeway Inn & Suites.Kind regards,M.FloresFront Desk

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Not bad. Better than expected.
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 3월 16일
We are glad our facilities exceeded your expectations. We hope to see you again soon

4/10 - 별로예요

Gordon

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bad: Room wasn't ready. Train track 100 yards from hotel. It was a suite but no dishes or dish soup. Sofa bed difficult to open and badly stained. Broken chairs. The good: remodeled bathroom.
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 3월 16일
we are sorry that you did not have the experience you should have had with us. we will endeavor to improve the condition of our facilities.

4/10 - 별로예요

Charles

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a mediocre property. Noisy and no security at night. Two people were fighting and the clerk didn’t call the police.
2024년 2월에 1박 숙박함
답변 제공: steve 님, 2024년 2월 26일
Thank you for your feedback. we appreciate your comments and will continue to improve our services.

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La limpieza es excelente!
2024년 2월에 1박 숙박함
답변 제공: Steven 님, 2024년 2월 19일
Thank you for your feedback. we are glad you enjoyed your stay. let us know if there is anything we can do to make your next stay with us even better.

6/10 - 괜찮아요

Jeannette

연인과의 여행
별로예요: 청결 상태
The floor was extremely dirty so my bare feet walk to bathroom got them black on the bottom. Hopefully this was an oversite with the Housekeeping and not an indication of the general cleanliness of the room. The Office assured us that this issue would be corrected.
2024년 2월에 1박 숙박함
답변 제공: Steve 님, 2024년 2월 19일
Thank you for letting us know about your issue. the oversight has been corrected and we apologize again for the inconvenience. we will continue to improve and we hope for the opportunity to make your next stay with us far and above a better experience.

10/10 - 훌륭해요

Liliana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 2월에 1박 숙박함
답변 제공: Steve 님, 2024년 2월 18일
Thank you for your feedback. we appreciate your business. please let us know if there is anything we can do to improve your stay next time.

10/10 - 훌륭해요

Charles

2024년 2월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2024년 3월 21일
Dear Charles,Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us, so we truly appreciate the positive feedback. Thanks for staying at Rodeway Inn & Suites, and we look forward to seeing you again soon!Kind Regards,M.FloresFront Desk

6/10 - 괜찮아요

Rosendo

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Steve 님, 2024년 2월 15일
Thank you for your feedback regarding your stay with us. please feel free to be as detailed as you like so we may better accommodate your needs in the future

10/10 - 훌륭해요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, courteous staff
2024년 2월에 1박 숙박함
답변 제공: steve 님, 2024년 2월 12일
we are glad you enjoyed your stay. please let us know if there is anything we can do to improve our service and make your next stay even better

2/10 - 너무 별로예요

Kim

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Steve 님, 2024년 2월 10일
we are sorry that you experience with us was not to your satisfaction. we appreciate any feedback you have to offer so we can improve the quality of our services and make any stay you have with us more to your satisfaction. we appreciate your business and will always strive to meet our guest's needs

8/10 - 좋아요

Brendi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it. Thank you
2024년 1월에 2박 숙박함
답변 제공: Steve 님, 2024년 2월 4일
Thank you so much for your feedback. We are so glad you enjoyed your stay with us. please let us know if there is anything we can do to make your stay even better.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 2월 3일
thank you so much for your feedback. please feel free to leave any commentary you may have so we can do our best to ensure that your next stay with us is even better than your last.

10/10 - 훌륭해요

Alexis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love it
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 2월 2일
thank you so much for your feedback. we appreciate your business, and will strive to continue to provide excellent service to you the next time you stay with us.

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fast and easy check in
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 29일
Weare glad that you enjoyed your stay with us. Please feel free to leave us any feedback so we can make sure to provide you with everything you need next time you stay with us.

10/10 - 훌륭해요

Maribel 님, Indio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like this hotel. The staff here are very professional. The front desk Sebastian he is very nice and friendly. The rooms are clean, the housekeepers do a very good job as well.
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 25일
Thank you for your feedback. We are glad you enjoyed your stay with us. Please let us know what we can do to make your stay even better.

6/10 - 괜찮아요

Anu

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Steve 님, 2024년 1월 25일
Thank you for your feedback. Please let us know what we can do to make your stay better. Any feedback you can give us is appreciated.

10/10 - 훌륭해요

Maribel 님, Indio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 25일
Thank you for your feedback, we are glad you enjoyed your stay with us. Please let us know what we can do to make your stay better.

8/10 - 좋아요

AMANDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
We were on our way to Los Angeles, decided to stay for the night. The front desk guy was friendly and helpful. It was clean and refurnished. Very straight forward.
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 19일
Thank you for staying with us, we are happy to have made your stay an enjoyable experience. We look forward to seeing you again.

8/10 - 좋아요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 19일
Thank you for your visit with us. we appreciate your business, and any feedback you care to give.

10/10 - 훌륭해요

Rebecca

2024년 1월에 1박 숙박함
답변 제공: steve 님, 2024년 1월 19일
we are so glad you enjoyed your stay. please let us know if you have any comments or concerns, that we can address to continue to make your stay with us a positive experience.

10/10 - 훌륭해요

Brett

출장 여행
좋아요: 직원 및 서비스
Property was nice for what it was. Just be aware that there is a cargo train that goes by every hour through the evening. The breakfast was really good though.
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 15일
Thank you for your feedback, would that there were something to be done about the train. We are glad you enjoyed your stay with us.

6/10 - 괜찮아요

eliana 님, Thermal

연인과의 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 15일
we would definitely value any feedback you could give us on how we can improve your stay with us next time.

4/10 - 별로예요

Justin

별로예요: 편의 시설/서비스
the road and train. Suspect area. Fridge wasn’t working, tv wasn’t working, no heat, and ironing board had no iron. Bed was decent, shower is nice, and breakfast was surprisingly nice.
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 15일
We apologize for the issues you had during your stay with us. we are constantly striving to improve guest experience , and will take all your feedback into consideration. thank you for staying with us at The Rodeway Inn and Suites.

6/10 - 괜찮아요

Michele 님, Newhall

출장 여행
I’m not picky. I swear. I know my budget this I picked this location. Check in was really slow. I’ve never experience anything like it. They were nice. But 20 min? Get into our room and all is fine except for the turd in the bowl left behind and the dirty towels. This was all fixed very quickly. I give them that. But then I still went next door to the truck stop for Lysol wipes. I wiped down nights stands and head board and good thing! Ugh. Bed was clean thank goodness. Everything else went fine. There is a train track right across the street - no horns blowing - I always bring ear plugs and eye masks so not an issue for me. I WOULD stay here again.
2023년 12월에 2박 숙박함
답변 제공: Steve 님, 2024년 1월 12일
Michele, thank you for your feedback and we will strive to make your experience with us more efficient and streamlined in the future.

10/10 - 훌륭해요

Ezekiel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 12일
Thank you for staying with us at The Rodeway. We look forward to seeing you again.

10/10 - 훌륭해요

Juan 님, Walnut

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and well equipped with necessities.
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 12일
Thank you for staying with us at The Rodeway, we are glad you enjoyed your stay.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and recently remodeled, including landscaping. Staff was very friendly and efficient. The dog park area was a pleasant surprise. My only suggestion is, since the property is dog friendly, they should remove the barrel cactus. They are a significant hazard, especially at the dog park entrance.
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 12일
Thank you for your feedback and for staying with us at The Rodeway

4/10 - 별로예요

Dawn

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 12일
We would very much like to know what we can do in the future to provide you with a more satisfying experience with us.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We just had to stop during a long trip at night and they couldn’t have been nicer, easy check in clean room good free breakfast definitely a good stop
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 12일
Thank you so much for Staying with us at The Rodeway

6/10 - 괜찮아요

Donna

좋아요: 청결 상태, 직원 및 서비스
Staff very friendly and accommodating. Noticed a few sketchy characters hanging around
2023년 12월에 1박 숙박함
답변 제공: Steve 님, 2024년 1월 6일
we are glad that you were treated well and we are doing everything we can to make sure the area is safe for our guests. thank you so much for your business and your input.

10/10 - 훌륭해요

Angel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 10박 숙박함
답변 제공: Steve 님, 2024년 1월 6일
Thank you for the rating! We look forward to seeing you again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Details, Details, Details
The room was clean and comfortable; however, there was obvious miscommunication between housekeeping, workers, and management that caused us to make several trips to the office for keys that worked, missing washcloths and hand towels, and the water being turned off unexpectedly. We were moved to a bigger and nicer room during our stay to ameliorate the inconveniences, but noticed that our new room had NO smoke detector--just bare wires in the ceiling. Such a shame because you have done a really nice job making over a motel motor court into a modern motel. It could be even better if everyone was working together as a team and details were not overlooked.
2023년 12월에 2박 숙박함
답변 제공: Steve 님, 2024년 1월 6일
Thank you for your feedback. We will strive to make your next stay with us more streamlined and make sure we have all of your needs seen to.

4/10 - 별로예요

Sachin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Live here if you find nothing else!
Property is very old. Staff was good but most of the things weren’t in order like no iron. For a family of 4, they had kept only one bath towel etc.
2023년 12월에 2박 숙박함
답변 제공: Steve 님, 2024년 1월 6일
Thank you for your feedback. We are continuously striving to improve the quality of our establishment and the quality of your stay.

10/10 - 훌륭해요

Virgilio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bonito el lugar y los cuartos excelentes
2023년 12월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2023년 12월 22일
Dear Virgilio,Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we are delighted that you enjoyed your stay! We truly appreciate the positive feedback, and we look forward to seeing you again soon! Thank you for staying at Rodeway Inn & Suites in Indio.Kind Regards,M.FloresFront Desk

8/10 - 좋아요

Silvia

가족 여행
2023년 12월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2023년 12월 22일
Dear Silvia,Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we are delighted that you enjoyed your stay! We truly appreciate your business, and we look forward to seeing you again soon! Thank you for staying at Rodeway Inn & Suites in Indio.Kind Regards,M.FloresFront Desk

6/10 - 괜찮아요

Buddy

별로예요: 청결 상태
The communal breakfast area was never cleaned and the bathroom floor in my room was filthy.
2023년 12월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2023년 12월 20일
Dear Buddy, Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us, therefore, on behalf of our entire staff, we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making the necessary improvements to ensure an exceptional experience for you and all guests in the future. We look forward to earning your business back again soon. Thank you for staying at Rodeway Inn & suites.Kind Regards,M.FloresFront Desk

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 12월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2023년 12월 20일
Dear Michael,Thank you for taking the time to write a review on the hotel. Your satisfaction is extremely important to us; therefore, we are so delighted that you enjoyed your stay! Your positive feedback is greatly appreciated, and we look forward to seeing you again soon! Thanks for staying at Rodeway Inn & Suites.Sincerely,M.Flores Front Desk

6/10 - 괜찮아요

Dominique

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2023년 12월 20일
Dear Dominique,Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We look forward to earning your business back again soon. Thanks for staying at Rodeway Inn & Suites. Sincerely, M.Flores Front Desk .

10/10 - 훌륭해요

Hailey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: S. Ramirez 님, 2023년 12월 16일
Dear Hailey, thank you for taking the time to leave a review on the hotel. Your positive feedback is so greatly appreciated, and we look forward to seeing you again soon! Thanks for staying at Rodeway Inn & Suites. Sincerely, S. Ramirez Front Desk.

6/10 - 괜찮아요

Luis

Me dieron un cuarto que no sirvio la regadera y cuando me pasaron a otro cuarto las cobijas estaban sucias
2023년 12월에 1박 숙박함
답변 제공: S. Ramirez 님, 2023년 12월 15일
Dear Luis, Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We look forward to earning your business back again soon. Thanks for staying at Rodeway Inn & Suites. Sincerely, S. Ramirez Front Desk.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You won't be disappointed
Everything was great, just 2 things. House keeping needs to mop the floors and need better pillows. Highly recommend
2023년 12월에 1박 숙박함
답변 제공: M.Flores Front Desk 님, 2023년 12월 10일
Dear Carlos,Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We look forward to earning your business back again soon. Thanks for staying at Rodeway Inn & Suites.Sincerely,MFloresFront Desk