외관

컨트리 인 & 스위트 바이 래디슨, 파나마 시티, 플로리다 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 650개 이용 후기 중 205개" "
평점 8 - 좋아요. 650개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 650개 이용 후기 중 125개" "
평점 4 - 별로예요. 650개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 650개 이용 후기 중 64개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Porter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Makeria

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice property. The guest was a little noisy. Overall, I enjoyed the stay.
2024년 4월에 2박 숙박함

8/10 - 좋아요

PEREGRINO'S 님, Manchester

2024년 3월에 3박 숙박함
답변 제공: Henry Butler 님, 2024년 3월 29일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Tierra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure to stay at this property due to cleanliness and friendly staff!
2024년 2월에 1박 숙박함
답변 제공: Henry Butler 님, 2024년 4월 7일
Thank you so much for the amazing feedback, we hope to see you again soon!

8/10 - 좋아요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very clean
2024년 2월에 1박 숙박함
답변 제공: Henry Butler 님, 2024년 2월 25일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback.

10/10 - 훌륭해요

Girard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people and clean room
2024년 2월에 1박 숙박함
답변 제공: Henry Butler 님, 2024년 2월 24일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Tiarra

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice and clean
2024년 2월에 1박 숙박함
답변 제공: Henry Butler 님, 2024년 2월 18일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again!

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice people and clean rooms
2024년 2월에 1박 숙박함
답변 제공: Henry Butler 님, 2024년 2월 17일
Thanks for sharing your recent experience with us! We sincerely appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

Renatta

2024년 2월에 1박 숙박함
답변 제공: Henry Butler 님, 2024년 3월 21일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

8/10 - 좋아요

Marcus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a nice surprise for a $49 a night room off season on a random middle of the week night! Super clean comfortable and safe. I would have been satisfied spending $100 a night for this property.
2024년 1월에 1박 숙박함
답변 제공: Henry Butler 님, 2024년 2월 16일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and are pleased to know that you enjoyed your stay with us!

10/10 - 훌륭해요

Vanny

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Henry Butler 님, 2024년 2월 16일
Thank you for sharing your experience with us! We sincerely appreciate your feedback and look forward to providing you with another quality stay.

8/10 - 좋아요

Sara Kate

좋아요: 직원 및 서비스
Good stay for the price
2024년 1월에 1박 숙박함
답변 제공: Jerry 님, 2024년 1월 25일
Dear Sara, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JERRY JONESCountry Inn & Suites by Radisson, Panama City, FL

8/10 - 좋아요

Jennifer

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jerry 님, 2024년 1월 25일
Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JERRY JONESCountry Inn & Suites by Radisson, Panama City, FL

10/10 - 훌륭해요

Keri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jerry 님, 2024년 1월 25일
Dear Ken, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JERRY JONESCountry Inn & Suites by Radisson, Panama City, FL

6/10 - 괜찮아요

Bhanu Prathap

가족 여행
Corridor is having odd smell. Breakfast options are not good and not tasty. First given room has some problem with toilet on complaining about it staff immediately changed my room which was good. Walkable distance for all shopping and dining, since it is in middle of city.
2023년 10월에 1박 숙박함
답변 제공: Jerry 님, 2023년 11월 1일
Dear Bhanu,We appreciate you taking the time to respond to our online survey.While we are glad that we were able to remedy the issue with your toilet in a timely fashion. I understand how inconvenient the odd smell in the corridor and breakfast options must have been and we truly value your feedback as it assists us in our continuous goal of improving our services moving forward. Should you need additional support, please do not hesitate to reach out to us.We hope to have another chance to leave you with a better impression in the future.Sincerely,Jerry JonesGeneral ManagerCountry Inn and Suites in Panama City, Fl.2203 Harrison AvePanama City, Fl. 32405850-691-4866cx_pcfl@countryinnamericas.com

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Full Overhaul Needed but Friendly Staff
Friendly staff and greeting for me at check-in. However, that’s where the good needed. Very poor cleaning (only towels changed if asked) had to request daily cleaning by head housekeeper. Room wasn’t vacuumed since last guest. Several stains on walls and doors - looked like food! Microwave was not cleaned since last guest - burnt cheese and beans food throughout! Floors are warped and uneven. Fitness room seemed ok but no cleaning supplies and closed my last 2 days of week stay.
2023년 9월에 7박 숙박함

6/10 - 괜찮아요

Firoz

별로예요: 직원 및 서비스
Did not want to give me the room at 11.00 pm when I went for check in. She said room is under maintenance. I ask the reason for maintenance and she said bathroom needs attention. I said let me check if I can deal with that, as it was 11.00 pm. she gave me more reasons as room is dirty and they cannot allot. I said accomodate me in other hotel or upgrade me. She said Not availabel. I asked her to give me in writting that she is refusing accomodation and she wanted to reach out Manager or owner. I went to use rest room, returning she offered my a room. Their was thin sheet as blanket and no towels after checking in, I requested her and she had only thin bed sheet and 2 medium size towels to offer. I felt she can also be more courteous. I WOULD DEMAND REFUND FOR THE ROOM
2023년 7월에 1박 숙박함
답변 제공: Jerry Jones 님, 2023년 8월 1일
Firoz,On behalf of the entire staff here at Country Inn and Suites, we would like to apologize for the experience you encountered while staying here. I will research the situation to see if there was a room that went down at the last minute, resulting in your room not being available. The way the situation handled will be addressed. Please contact me directly so that we can discuss the parameters and compensation for the inconvenience.Sincerely,

2/10 - 너무 별로예요

Lee

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff looked like they were dragged in off the street. No one cared about their own appearance and no uniforms. Shade in room 123 did not work. It was electric with a remote but the cord was disconnected and could not be reconnected. Then the television had been tampered with to the point where 2 different employees could not make it find channels. We suggested a room swap after an hour of troubles. 10 minutes later we had packed up, went to the desk, and got fully cancelled.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here!
Needs to be removed from the site. no maid service, bed sheets were dirty couldnt get new ones, towels were dirty, had to go by our own tolit paper, tvs did not work. Pictures did not match room at all
2023년 7월에 6박 숙박함

4/10 - 별로예요

Carrie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property did not match up with other Country Inn and Suites we have stayed in and we were very disappointed in its quality. Multiple hardware items were broken and missing in our bathroom, bedroom carpet was sticky, bathroom stall had prior guests hair on walls and we never received maid service to replace our very worn-out bath towels. We actually shortened our stay at this hotel because of these issues. We would advise guests to look elsewhere for a hotel in Panama City for a comfortable, clean stay. It was not worth the money we paid.
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

LIBIA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty!!! We only stay one night from 3 nights weekend because the bad conditions of the air and general old looks of the hotel 👎
2023년 6월에 3박 숙박함
답변 제공: Jerry Jones 님, 2023년 7월 5일
Libia,Thank you for your feedback and we will use your information to fine tune our operations..

4/10 - 별로예요

terry

출장 여행
Breakfast didn’t exist.
2023년 6월에 1박 숙박함
답변 제공: Jerry Jones 님, 2023년 7월 5일
Terry,Thank you for your feedback. I am concerned about the comment about the breakfast being non existent. We have been serving our hot breakfast since Memorial Day weekend, consisting of items such as: Biscuits and sausage gravy, Sausage links and potatoes or scrambled eggs, waffles, cereals, oatmeal, fruit, etc. On weekends, the breakfast starts at a later time than weekdays. If you would like to discuss your stay and concerns in more detail, please feel free to contact me.

6/10 - 괜찮아요

Ronald

별로예요: 직원 및 서비스, 객실의 편안함
Bad housekeeping
After checking in, we went to our room and discovered that it had not been cleaned. The bed was unmade, there was garbage in the room and unflushed urine in the toilet. During our 4 day stay, one day we never received new towels nor did they pick up our trash. Our bed sheets were never done during our entire stay. We never received an apology.
2023년 6월에 4박 숙박함
답변 제공: Jerry Jones 님, 2023년 7월 5일
Ronald,On behalf of the staff at the Country Inn and Suites in Panama City,FL, we would like to apologize for the experience you encountered while staying here.Sincerely,Jerry Jones

10/10 - 훌륭해요

Brandi

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Katrina

가족 여행
좋아요: 직원 및 서비스
Our stay was okay. The room was decent, but the bathroom could've been cleaner. The front desk staff was pleasant and parking is easy.
2023년 4월에 2박 숙박함
답변 제공: Jerry Jones 님, 2023년 7월 5일
Katrina,Thank you for your feedback. I will use this information to better fine tune our operations in the Housekeeping department.

6/10 - 괜찮아요

Sheree

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was very convenient and the staff was nice. But the alarm clock didn't work, not all the lights worked, the coffee machine was broke and no regular coffee just decaf. Then we asked the cleaning people for towels and they said they would bring us some which they never did.
2023년 6월에 2박 숙박함
답변 제공: Jerry Jones 님, 2023년 6월 9일
Sheree,On behalf of the staff at the Country Inn and Suites in Panama City, Fl, we would like to apologize for the inconveniences you encountered while staying here. I will use your feedback as a learning opportunity for the staff and I ensure you will not have another experience like this again.

10/10 - 훌륭해요

Makenzie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value and comfort/quality.
2023년 5월에 1박 숙박함
답변 제공: Jerry Jones 님, 2023년 6월 2일
Makenzie,Thank you for your feedback and we are pleased to know that you enjoyed your stay.

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Jerry Jones 님, 2023년 6월 2일
Albert,Thank you for your feedback.

4/10 - 별로예요

Amber

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was very friendly, but the room wasn’t. The furniture was dirty, the carpets were filthy (left our feet black) and the faucet in the shower was broken. The grandkids slept on the hide-a-bed and we could feel the springs poking through the mattress. It was also very small with little storage room. Definitely not convenient for a family of six.it was also too far from all the attractions. We checked out 4 days early and found something closer to the beach.
2023년 5월에 7박 숙박함

6/10 - 괜찮아요

Calvin

2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Raymond

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, nobody bothered me and no hassle
2023년 5월에 4박 숙박함
답변 제공: Jerry Jones 님, 2023년 5월 18일
Raymond,On behalf of the staff here at Country Inn and Suites in Panama City, Fl. We are pleased to know that you enjoyed your stay with us.Sincerely,

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
We got there at 2:15 no one was at the desk then when she finally came she said no rooms were available. About 15 minutes later I’m waiting in the lobby and a new person on duty with the original next to her said nothing to me and the new one checked in a guy. My person was just too lazy since she was probably going off duty. Will never stay there again and breakfast was garbage.
2023년 5월에 1박 숙박함
답변 제공: Jerry Jones 님, 2023년 5월 9일
Carol,On behalf of the entire staff here at the Country Inn and suites in Panama City, FL, we would like to apologize for your experience. We try to not allow anyone to check in to the facility on busy weekends until all rooms in that particular category are cleaned and inspected by our Housekeeping team. The second person may have had a room type that had already been verified. I am sorry that the young lady seemed preoccupied with other things as we do not want any guest feeling "left out". We are diligently trying to obtain our seating license to be able to serve the hot foods that we are generally known for. Since the hotel closed in 2018 after Hurricane Michael, our city has revised a lot of the codes related to that license but we are in the final phase of completion.Please do not let this negative experience give you an overall dissatisfied opinion of this Country Inn and our brand as a whole. Sincerely,Jerry Jones

6/10 - 괜찮아요

Patricia 님, Beacon

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When we registered it took at least 10 minutes then was given a room not made up. We have stayed at Country Inns before and have been happy at the quality of the motel- the bed linen and towels. Our shower leaked all over. We reported it and it didn’t get fixed. There was only 1 table lamp in the first room so very dark. Wi-Fi- we had to sign in every time Overall, very disappointed. I will add staff was very friendly
2023년 4월에 2박 숙박함
답변 제공: Jerry Jones 님, 2023년 4월 29일
Patricia,On behalf on the entire staff here at the Country Inn and Suites by Radisson in Panama City, FL, we would like to apologize for the experience you encountered upon check in and during your stay. Feedback like yours is a neccassary element in order to fine tune our operations in areas that are sometimes overlook. Please do not allow this experience to influence your viewpoint of our brand.Sincerely,Jerry JonesGeneral ManagerCountry Inn and Suites by Radisson2203 Harrison AvePanama City, Fl. 32405

6/10 - 괜찮아요

Tracey

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Jerry 님, 2023년 4월 25일
Tracey,Thank you for your comments about your recent stay at the Country Inn and Suites in Panama City, Fl. We look forward to accommodating your lodging needs in the future.Sincerely,Jerry Jones

6/10 - 괜찮아요

Nandia

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Please start serving your hot breakfast.
2023년 4월에 1박 숙박함
답변 제공: Jerry 님, 2023년 4월 25일
Nandia,Thank you for your recent stay at the Country Inn and Suites by Radisson in Panama City, Fl. We are pleased to hear that you enjoyed your stay with us and we are diligently working on reimplementing our breakfast menu in the very near future.Sincerely,Jerry Jones

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just what we needed. Great location. Friendly staff!
2023년 4월에 1박 숙박함
답변 제공: Jerry 님, 2023년 4월 21일
Donald,Thank you for your kind words about our facilities here at Country Inn and Suites by Radisson. We hope to see you again if you are ever in the area, so that we can accommodate your lodging needs.Sincerely,Jerry Jones

6/10 - 괜찮아요

CARLA

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel was understaffed. Room wasn't ready at 5:00 pm. And the bedding was only had sheets, no blanket. Plenty of restaurants within a short drive.
2023년 4월에 1박 숙박함
답변 제공: Customer Care 님, 2023년 4월 18일
Thank you for taking the time to write a review. We are sad to hear that your stay was less than satisfying due to the availability of pillows, and the service of the staff and that you were unable to get the room you requested at that time. We aim to guarantee all requests although we are unable to always accommodate everyone. Know that your feedback is highly important to us and will be forwarded to the hotel management for further betterment of our service. We hope for another opportunity to make a more favorable impression in the future.

4/10 - 별로예요

Robert

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The property is nice along with the staff. The room wasnt clean, French fries ect.. in the corners and under the furniture, food and candy on stained sheets. Other than that ,it would've been a nice stay.
2023년 4월에 1박 숙박함
답변 제공: Customer Care 님, 2023년 4월 12일
Thank you for writing a review. We do appreciate that you find the hotel and our staff nice, but we are even more appreciative of the opportunity to learn where we can make improvements. We apologize about the issue you had regarding the cleanliness of the room, mainly with the corners, sheets and under the furniture at that time. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4/10 - 별로예요

Russell

가족 여행
별로예요: 편의 시설/서비스
Their Breakfast was very disappointing. They only had cereal and packaged pastries. No waffles, no eggs or meat
2023년 3월에 1박 숙박함

4/10 - 별로예요

Joi

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Jerry Jones 님, 2023년 3월 21일
Thank you for your feedbackDear Joi,Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL - PCFL. We sincerely appreciate your feedback and apologize if your stay was less than satisfactory.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.Sincerely,Jerry JonesAssistant General ManagerCountry Inn and Suites

8/10 - 좋아요

Donna

2023년 3월에 4박 숙박함

2/10 - 너무 별로예요

Latasha

2023년 2월에 3박 숙박함

6/10 - 괜찮아요

doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
this is a very basic property bed bath TV. coffee and tea in a store-bought sticky bun is all breakfast offered. definitely a two-star hotel.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Front desk was amazing the room was great and clean. I travel alot and will be stay here again.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Megen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Susie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy to get to and of course not too far from the beach
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

Demian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Average budget hotel but bed was hard as a rock
Decent economy hotel, staff was friendly but the bed was hard as a rock and pillows were stiff as cardboard. Wifi was average for emails.
2023년 2월에 1박 숙박함
답변 제공: Jerry Jones 님, 2023년 2월 15일
Demian,On behalf of the staff at the Country Inn and Suites in Panama City, FL, we would like to thank you for your feedback so that we can use your information to help us fine tune our operations. We apologize for the inconvenience of the Wi-Fi, as we understand how important it is to have that form of communication for either your work or leisure activities.R,Jerry

4/10 - 별로예요

Karen

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was longer due to some glitch on the pricing. Otherwise that was the only issue.
2023년 2월에 1박 숙박함
답변 제공: Jerry Jones 님, 2023년 2월 14일
Karen,We apologize for the length of time it took to get you registered into your room. We are diligently working on remedies to make sure an incident like this does not happen in the future.Sincerely,Jerry Jones

2/10 - 너무 별로예요

Tanya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very poor house keeping
Very sad with my stay here pictures look great and all but rooms were not cleaned a sheets had blood on them and stains Food left in fridge also shower rod was rusty and the curtain don’t close Whoever came in to clean our room never closed the door good and u could just push it and it opened did not even have to use our key The property so I very nice and cleans clean but the house keeping sucks so I felt very unclean and safe knowing they just come in and out of the rooms .
Stains in the sheets
Blood  on the sheet
More blood on the sheet
Shower curtain don’t close and all rusty the rod and not mounted properly
2023년 1월에 3박 숙박함
답변 제공: Customer Care 님, 2023년 2월 5일
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the cleanliness of the room especially the bed and bathroom during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.